Crystal Reports 2011 Map Expert dialog box option

Hi
When I select the Graduated option, then click the Customize button on this dialog box (on the Type tab) to select a different symbol for the map, I get the following error message -
"Unable to find or load Helper dialog DLL.
Is there a fix for this error message.
If it helps, I have version 14.0.0.760 installed.
Thank you
Tracy
Edited by: training 2go on Dec 29, 2011 4:55 PM

hi don,
thank you for looking into this for me and for taking this to the next level.
at least you get the same error that i do.
i don't ever recall using the map feature in a previous version, so i don't know if it worked in any other version.
maybe someone in this forum has and will let me know.
in case you are bored, the link below is for my other map related problem.
Crystal Reports 2011 - Layers option on Map menu
let me know what you think
have a great weekend!
tracy
Edited by: training 2go on Jan 26, 2012 5:44 PM

Similar Messages

Crystal Report - Parameter issue (advanced dialog box)

In our wpf .net application we view the crystal report, the report prompts for entering 2 parameter values i.e 2 dates and inturn these parameters will be used to generate the crystal report.
The parameter panel on the left has a button (show advanced dialog box). This button should again invoke the same parameter prompt dialog box, so that the user can modify these parameters and the report can be regenerated.
Issue is that when I click on the the button, this generates a null reference exception in the code. The call stack is -
at CrystalDecisions.Windows.Forms.ParameterFieldInfo.get_isDCP()
   at CrystalDecisions.Windows.Forms.InteractiveParameterPanel.ShowAdvancedDialog(ParameterUnit pu)
   at CrystalDecisions.Windows.Forms.InteractiveParameterPanel.pu_ShowAdvancedDialog(Object sender, EventArgs e)
   at CrystalDecisions.Windows.Forms.ParameterUnit.OnShowAvancedDialog(EventArgs e)
   at CrystalDecisions.Windows.Forms.ParameterUnit.editControl_ShowAdvancedDialog(Object sender, EventArgs e)
   at CrystalDecisions.Windows.Forms.ParameterValueEditControl.OnShowAdvancedDialog(EventArgs e)
   at CrystalDecisions.Windows.Forms.ParameterValueEditControl.btnShowAdvancedDialog_Click(Object sender, EventArgs e)
   at System.Windows.Forms.Control.OnClick(EventArgs e)
   at System.Windows.Forms.Button.OnClick(EventArgs e)
   at System.Windows.Forms.Button.OnMouseUp(MouseEventArgs mevent)
   at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
   at System.Windows.Forms.Control.WndProc(Message& m)
   at System.Windows.Forms.ButtonBase.WndProc(Message& m)
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   at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
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Please note, I used the .net reflector to debug the crystal report dll , the isDCP method looks like -
public bool isDCP
      get
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Looks like the attributes value is null.
Please let me know your comments. Am I missing something while getting the report in the frontend.
I use crystal reports 2008 sp 2 (also note that my gac contains different version of crystal reports (cannot remove them - tried it) , with windows server 2003. I use web service with proxy to get the report from the local server.
Note I also tried to create sample application in which I specify the local path to reports source , this works. However when I tried to use webservice, i was getting soap exception.
Please let me know how solve above issue

So you found the Report Design forum, if you looked down one more you would have found the SDK forum, SDK stands for Software Development Kit if you did not know.
Or did you not mention you get the same error when you run this report in CR Designer, if so then you were in the right forum.
Try Service Pack 3 also
Move to the SDK forums.

HELP ! Crystal Report 2011 TRIAL - Can't Open Program WITHOUT AN ERROR

Server: windows 2008 R2
1) Crystal Reports 2011 was installed using the Trial version.
2) Added the trial key in the form - OK.
3) Clicked to start Crystal Reports 2011 and a dialog box pops up:
CRYSTAL REPORTS STOPPED WORKING
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Problem signature:
Problem Event Name: APPCRASH
Application Name: crw32.exe
Application Version: 14.0.0.760
Application Timestamp: 4d688f61
Fault Module Name: crw32.exe
Fault Module Version: 14.0.0.760
Fault Module Timestamp: 4d688f61
Exception Code: c0000005
Exception Offset: 00028ada
OS Version: 6.1.7600.2.0.0.16.7
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
FROM EVENT LOG - MORE INFORMATION
~~~~~~~~~~~~~~~~
EVENT LOG
~~~~~~~~~~~~~~~~
CRYSTAL REPORTS 011 - 32 Bit
Windows 2008 R2 Statndard
64 bit, 16 GB ram
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Fault bucket 2445902896, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: crw32.exe
P2: 14.0.0.760
P3: 4d688f61
P4: crw32.exe
P5: 14.0.0.760
P6: 4d688f61
P7: c0000005
P8: 00028ada
P9:
P10:
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Faulting application name: crw32.exe, version: 14.0.0.760, time stamp: 0x4d688f61
Faulting module name: crw32.exe, version: 14.0.0.760, time stamp: 0x4d688f61
Exception code: 0xc0000005
Fault offset: 0x00028ada
Faulting process id: 0x1be0
Faulting application start time: 0x01cc367d04e5e87c
Faulting application path: C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win32_x86\crw32.exe
Faulting module path: C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win32_x86\crw32.exe
Report Id: 486fd25a-a270-11e0-b215-842b2b4c199e
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Attached files:
C:\Users\jyanagi\AppData\Local\Temp\WERF967.tmp.WERInternalMetadata.xml
These files may be available here:
C:\Users\jyanagi\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_crw32.exe_149624126266436fca64902e9d839546696c19_00630da2
Analysis symbol:
Rechecking for solution: 0
Report Id: 486fd25a-a270-11e0-b215-842b2b4c199e
Report Status: 0
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
The description for Event ID 1904 from source HHCTRL cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
about:blank
http://go.microsoft.com/fwlink?LinkID=45840
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
APPLICATION ERROR - EventID 1000
Faulting application name: crw32.exe, version: 14.0.0.760, time stamp: 0x4d688f61
Faulting module name: crw32.exe, version: 14.0.0.760, time stamp: 0x4d688f61
Exception code: 0xc0000005
Fault offset: 0x00028ada
Faulting process id: 0x3644
Faulting application start time: 0x01cc367c5f8cd8b8
Faulting application path: C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win32_x86\crw32.exe
Faulting module path: C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win32_x86\crw32.exe
Report Id: a1c2265e-a26f-11e0-b215-842b2b4c199eGet Windows Live Mail to create your own photo e-mails

Hi,
Thanks for your reply. I followed the other link and it didn't help my current situation.
Is there a link for paid support .. all I need to do is the following for a client:
1) Install Crystal report 2011 on a Microsoft 2008 Server R2.. my error message is above.
Resolve the error on start up of Crystal reports..
It's already been over 1 week .. and I can't seem to get a live person on SAP that can help me... once this is resolved I think I will be ok.
I have CR XI on running on another server with no issues.. I don't know if the above is due to a service pack issue, security issue on installation, ... its a production server so I just want to resolve this quick.
Any help you can give me on getting alive person that I can talk to will be greatly appreciated.
Thank you.
Edited by: Mitsuokbs on Jul 1, 2011 10:38 AM

Crystal Report 2011 doesn't find SAP B1 DB in Expert DB

Good morning,
I've found a problem when I've installed SAP Crystall Report 2011 on the computer where is my SAP B1 (version 9.0).
When I try to create a connection to a DB, the Expert DB doesn't find the SAP B1 DB on the PC.
Here's a screenshot
Thanks for your help
(and apologize for my bad english).

Hi
Check the below link it may helps you
data source sap business one
With Regards
Balaji Sampath

Crystal report 2011 - Suppress formula?

I'm not new to Crystal reports 2011, but I am new to this forum. Excuse me if my question is already answered in another discussion thread, but I've searched the forum, but could not find an answer easily.
In my report I need to total the amount per day per security. If one of the totals per day have a negative amount, my report should show all dates for that security.
To make it more clear to you I've put in two examples
Example 1:
From date      PfGrp        Por         Security      ISIN          Custody     Amount
15-1-2015      aaa           por_a      Sec01        123456      Cust01      5000
15-1-2015      aaa           por_b      Sec01        123456      Cust02      -6000
16-1-2015      aaa           por_a      Sec01        123456      Cust01       5000
16-1-2015      aaa           por_b      Sec01        123456      Cust02       1000
17-1-2015      aaa           por_a      Sec01        123456      Cust01       2000
17-1-2015      aaa           por_b      Sec01        123456      Cust02       1000
Expected output:
From date      PfGrp        Por         Security      ISIN          Custody     Amount
15-1-2015      aaa                          Sec01        123456                         -1000
16-1-2015      aaa                          Sec01        123456                          6000
17-1-2015      aaa                          Sec01        123456                          3000
Output expected because the total amount on 15-1-2015 is negative. Because of this negative total amount the other dates have to be shown as well.(although they are positive)
Example 2:
From date      PfGrp        Por         Security      ISIN          Custody     Amount
15-1-2015      aaa           por_a      Sec01        123456      Cust01       5000
15-1-2015      aaa           por_b      Sec01        123456      Cust02       6000
16-1-2015      aaa           por_a      Sec01        123456      Cust01       5000
16-1-2015      aaa           por_b      Sec01        123456      Cust02       1000
17-1-2015      aaa           por_a      Sec01        123456      Cust01       2000
17-1-2015      aaa           por_b      Sec01        123456      Cust02      -1000
No output expected because all the totals per day are positive.
Regards, Peter.

Hi Peter,
Try this please:
1) Save the existing report with a new name. You should now have two copies of the same report - let's call them A and B.
2) Open Report A.
3) Insert a Group on the Security Field first and then on the Date field. Set the Date Field to 'Print for Each Day'.
4) Create a formula (@Groups) with this code and place this on Group Header #2:
WhilePrintingRecords;
stringvar groups;
If Sum ({Amount}, {Date}) < 0 then
    If Instr(groups,{Security}) = 0 then
        groups := groups + {Security} + ",";
groups;
5) Suppress all sections of this report except the Report Footer.
6) Go ahead and Insert a Subreport. In the Insert Subreport dialog box, browse to the Report B and place it on the Report Footer.
7) Edit the Subreport so that it has the same groups as the Main Report (or Report A)
8) Right-click the Subreport > Change Subreport Links > Move the @Groups formula to the Pane on the right > Uncheck the option 'Select data in Subreport based on Field' > Click OK.
9) Get inside the Subreport > Click the Report Option > Selection Formulas > Record and use this code:
Not({Security} IN Split({?Pm-@Groups},","))
IF you have some existing selection formula in there, then you would need to add this condition with an AND clause.
Hope this helps.
The reason we have to add a Subreport is because you're trying to suppress a higher group based on a summary that appears on a lower group.
If you're reporting off of tables, you should be able to use a SQL Expression Field to display the summary for Group #2 and use this summary to suppress the higher section based on another logic!
-Abhilash

Crystal Reports 2011 cannot see Excel 2007 as an export type

I just installed/updated to cr2011. Installation went fine, and i did not get any problems. I am able to run all my previous reports, and if i makes chamges to a report and save, i do get asked "do you want to save it with the latest report format"
My version is 14.0.2.364RTM
When i click export, i do not see EXCEL 2007 or any other new types, i know are included for cr2011.
Is there anything else i need to download ? cr2011 runtimes ? or remove or configure ?
thanks

Abhilash, thank you.
I have another quick question, and if i need to open a new post i can.
I have CRD by ChristianStevenSoftware, which we use to automate and schedule/deliver our reports.
When i upgraded to cr2011, i was told by CristianSteven software, that i had to select the correct CRYSTAL RUNTIMES.
They have a gui to use for the user to "Chang Crystal Version". when i used it, i was presented with a dialog box, which
had Crystal Reports 2011(13.xx) as the latest. I slected this option as i assumed they though 13.xx was correct for 2011( i know 14.xx is what i have installed.
Anyway i did not get an error when upgrading to 13.xx, but when i started CRD, i got an error.
The CRD developer says :-
The install that is in the picture looks like the installation of the crystal reports 2011 applicaton,
not the runtimes. The runtimes should be a seperate installation, please let me know if you
see any installations under add/remove programs that is labeled:
--SAP Crystal Reports runtime engine for .NET Framework 4
That should be the name showing for the 2011 runtimes. If you cannot find it in the add/remove programs, you should be able to download the runtimes from the SAP.Com website.
I do not see SAP Crystal Reports runtime engine for .NET Framework 4
Can i download them from SAP site as he suggests ?
Thanks in advance, John

Hiding the Selected field in the Crystal reports 2011

Hi Experts,
I am new to the Crystal reports. How to hide the Selected Field in the Crystal report 2011.
Thanks,
Kavya.C

Hi Kavya,
You can right click on the field, go to Format Field -> Common Tab. Select/Check the option "Suppress". Or if you want to hide/ Suppress the entire section in a Crystal Report, for e.g. Detail section, right click on Details Section and select Section expert. You can select Hide/Supress accordinly.
That should hide the filed/Section when you run the report.
- Kuldeep

Error while running Java application using Crystal Reports 2011

Hello,
I would like to ask for your help.
Environment details:
Java based standalone application in Development environment.
Crystal Reports 2011 (no SP applied)
Oracle 11g ( 32 bit client installed)
Win7 64 bit OS.
Workflow:
While running the java application, which will display the reports I am getting the below mentioned error. I guess that is because I am missing the Crystal runtimes (Correct me if I am wrong).
I know that CR2011 do not have any sdks/ jar available for deployment. In this case, which runtimes should I be using? Does installing CR2011 be enough in the development box?
Please provide me the link from which I can download the same.
Let me know if I need to provide more details on this. Any suggestions are most welcome.
Thank You.
Code used:
reportClientDoc = new ReportClientDocument();
System.err.println("Opening the Report ");
reportClientDoc.open(REPORT_PATH, 0);
// this is where the error or exception is thrown
_Error: _
log4j:WARN No appenders could be found for logger (com.crystaldecisions.reports.reportdefinition.ReportDocument).
log4j:WARN Please initialize the log4j system properly.
com.crystaldecisions.sdkreport.lib.ReportSDKException: com/businessobjects/reports/jdbinterface/common/DBException---- Error code:-2147467259 Error code name:failed
                at com.businessobjects.reports.sdk.JRCCommunicationAdapter.<init>(SourceFile:286)
                at com.businessobjects.sdk.erom.jrc.a.<init>(SourceFile:43)
                at com.businessobjects.sdk.erom.jrc.ReportAgentFactory.createAgent(SourceFile:46)
                at com.crystaldecisions.proxy.remoteagent.RemoteAgent.<init>(SourceFile:703)
                at com.crystaldecisions.proxy.remoteagent.RemoteAgent.a(SourceFile:662)
                at com.crystaldecisions.proxy.remoteagent.RemoteAgent.a(SourceFile:632)
                at com.crystaldecisions.sdk.report.application.ClientDocument.if(SourceFile:504)
                at com.crystaldecisions.sdk.report.application.ClientDocument.open(SourceFile:669)
                at com.crystaldecisions.reports.sdk.ReportClientDocument.open(Unknown Source)
                at rp.batch.bo.RpJRCExportReport.runReportExport(RpJRCExportReport.java:517)
                at rp.batch.bo.RpSchedReportRun.process(RpSchedReportRun.java:163)
                at rp.batch.bo.RpSchedReportRun.drive(RpSchedReportRun.java:240)
                at rp.batch.bo.RpSchedReportRun.main(RpSchedReportRun.java:265)
Caused by: java.lang.NoClassDefFoundError: com/businessobjects/reports/jdbinterface/common/DBException
                at com.crystaldecisions.reports.queryengine.Session.a2(SourceFile:244)
                at com.crystaldecisions.reports.datafoundation.DataFoundation.do(SourceFile:376)
                at com.crystaldecisions.reports.dataengine.dfadapter.DFAdapter.do(SourceFile:111)
                at com.crystaldecisions.reports.dataengine.datafoundation.CreateDataConnectionCommand.new(SourceFile:81)
                at com.crystaldecisions.reports.common.CommandManager.a(SourceFile:71)
                at com.crystaldecisions.reports.common.Document.a(SourceFile:203)
                at com.businessobjects.reports.reportconverter.v12.e.a(SourceFile:442)
                at com.businessobjects.reports.reportconverter.v12.e.a(SourceFile:231)
                at com.businessobjects.reports.reportconverter.v12.d.m(SourceFile:192)
                at com.businessobjects.reports.reportconverter.v12.f.if(SourceFile:210)
                at com.businessobjects.reports.reportconverter.v12.V12SaveLoader.a(SourceFile:242)
                at com.businessobjects.reports.loader.ReportLoader.a(SourceFile:205)
                at com.businessobjects.reports.sdk.JRCReportLoader.a(SourceFile:137)
                at com.businessobjects.reports.sdk.JRCReportLoader.a(SourceFile:76)
                at com.businessobjects.reports.sdk.requesthandler.ReportDocumentRequestHandler.a(SourceFile:136)
                at com.businessobjects.reports.sdk.JRCCommunicationAdapter.<init>(SourceFile:229)
                ... 12 more
Caused by: java.lang.ClassNotFoundException: com.businessobjects.reports.jdbinterface.common.DBException
                at java.net.URLClassLoader1.run(URLClassLoader.java:200)
                at java.security.AccessController.doPrivileged(Native Method)
                at java.net.URLClassLoader.findClass(URLClassLoader.java:188)
                at java.lang.ClassLoader.loadClass(ClassLoader.java:307)
                at sun.misc.LauncherAppClassLoader.loadClass(Launcher.java:301)
                at java.lang.ClassLoader.loadClass(ClassLoader.java:252)
                at java.lang.ClassLoader.loadClassInternal(ClassLoader.java:320)
                ... 28 more

Help me ...
Ambient:
Crystal Reports Viewer 14.0.0.0
java.vendor = Sun Microsystems Inc.
java.version = 1.6.0_37
os.name = Windows NT (unknown)
os.version = 6.2
os.arch = amd64
Exception:
com.crystaldecisions.sdk.occa.report.lib.ReportSDKException: com.businessobjects.sdk.erom.jrc.ReportAgentFactory---- Error code:-2147215357 [CRSDK00000026] Error code name:internal
          at com.crystaldecisions.sdk.occa.report.lib.ReportSDKException.throwReportSDKException(ReportSDKException.java:112)
          at com.crystaldecisions.proxy.remoteagent.RemoteAgent.createDefaultAgent(RemoteAgent.java:1000)
          at com.crystaldecisions.sdk.occa.report.application.ClientDocument.initRemoteAgent(ClientDocument.java:770)
          at com.crystaldecisions.sdk.occa.report.application.ClientDocument.open(ClientDocument.java:961)
          at com.crystaldecisions.sdk.occa.report.application.ReportClientDocument.open(ReportClientDocument.java:226)
          at src.HelloWorldSwing.createAndShowGUI(HelloWorldSwing.java:54)
          at src.HelloWorldSwing.main(HelloWorldSwing.java:24)
Source:
import java.awt.BorderLayout;
import javax.swing.JFrame;
import com.crystaldecisions.ReportViewer.ReportViewerBean;
import com.crystaldecisions.sdk.occa.report.application.DatabaseController;
import com.crystaldecisions.sdk.occa.report.application.OpenReportOptions;
import com.crystaldecisions.sdk.occa.report.application.ReportClientDocument;
import com.crystaldecisions.sdk.occa.report.data.IConnectionInfo;
import com.crystaldecisions.sdk.occa.report.reportsource.IReportSource;
public class HelloWorldSwing {
           * @param args
          public static void main(String[] args) {
                    HelloWorldSwing pgm = new HelloWorldSwing();
                    try {
                              pgm.createAndShowGUI();
                    } catch (Exception e) {
                              e.printStackTrace();
                              //JOptionPane.showMessageDialog(null, e.toString());
           * @throws Exception
          public void createAndShowGUI() throws Exception {
                    // Make sure we have nice window decorations.
                    JFrame.setDefaultLookAndFeelDecorated(false);
                    // Create and set up the window.
                    JFrame frame = new JFrame("HelloWorldSwing");
                    frame.setTitle("Titolo del Report");
                    frame.setDefaultCloseOperation(JFrame.EXIT_ON_CLOSE);
                    ReportViewerBean viewer = new ReportViewerBean();
                    viewer.init(new String[0], null, null, null);
                    ReportClientDocument rpt = new ReportClientDocument();
                    rpt.setReportAppServer(ReportClientDocument.inprocConnectionString); // inproc:jrc
                    rpt.open("Report.rpt", OpenReportOptions._openAsReadOnly);
                    IReportSource rptSource = rpt.getReportSource();
                    viewer.setReportSource(rptSource);
                    frame.getContentPane().add(viewer, BorderLayout.CENTER);
                    frame.setSize(1930, 1030);
                    frame.setVisible(true);
                    viewer.start();

Hiding a data field in SAP Crystal Reports 2011

Hello,
I am new to SAP Crystal Reports 2011 (Crystal Reports).
Does any one know how to hide a Special Field in a Crystal Report?
Specifically, I am trying to hide the Special Field, 'Record Number' from displaying on my report.
I need the Special Field, 'Record Number' to know how many records was printed on my report
in order to limit the amount of records printed while I am testing this new report.
Thanks for the help!
Tony

Hi Tony,
Yes to hide specific field, follow abhilash suggestion..
1. Limit the number of records displayed on your report like that:
section expert -> particular your report section -> click on suppress -> write below formula
RecordNumber > Limited number of records count..
2. limit the number of records per page on your report follow below link:
How to limit the no of records per page in crystal reports 2008
Thanks,
DJ

Map ID not appearing in "Edit Map IDs" dialog box

I have RH HTML 8. I am adding new topics and assigning map IDs to those topics via the Edit Map IDs dialog box.
All of my map IDs appear in the BSSCdefault.h file as well as the project's .hm file. I even manually added the topic string to the project's ali file. However, it is not appearing in the Edit Map IDs dialog box. If it's not appear there, where does this dialog box get the map strings and map IDs from?
No FARP685 string:

Peter,
I think your discussion of this problem could explain the situation and propose a workaround more simply than it does.
Based on your article, I assumed that Robo displays only the built in Word list styles such as List and List Continue (since those were the only styles showing up in the style mapping dialog and since your example shows matching a Robo style named List Mapping to a Word built in style named List). I assumed I would have to match my Bullet style to a style named List in Word, and match the indented bullet style to List 2, and so on. The actual situation is that Robo, for some godforsaken reason that only idiots would understand, will not show a Word style if any numbering (bullets or numbers) is applied to it. That is, one does not have to avoid a class of styles called “List styles”, one only has to avoid applying numbering to the styles until later.
Thus the workaround is to create the word styles (with names that match the Robo styles!) that contain every attribute you need EXCEPT the numbering. That is, I can link Bullet to Bullet and Number to Number and Indented Number to Indented Number, and so on and on, as long as I have all the Word styles in the template with their numbering set to None.
Then after I generate the document, I can modify the styles to add the appropriate numbering, and voila!
Currently scrolling the doc & modifying styles. Might be a glimpse of daylight.
John
From: Peter Grainge [email protected]
Sent: Thursday, October 13, 2011 8:47 AM
To: John Dawson
Subject: Word styles not appearing in Print Document Appearance dialog
Re: Word styles not appearing in Print Document Appearance dialog
created by Peter Grainge<http://forums.adobe.com/people/Peter+Grainge> in RoboHelp - View the full discussion<http://forums.adobe.com/message/3969382#3969382

SAP Crystal Reports 2011: Error INS00140 and other install errors

Hi all,
There have been many customers who have downloaded the Crystal Reports 2011 installation package and have run into an error when the installer attempts to recognize the keycode being used. The error received is "The Product Keycode is not valid INS00140."
This thread is meant to track all current resolutions that have been determined based on troubleshooting with customers thus far. In addition, the thread will provide you with the list of things that we need to know in order to properly troubleshoot the issue.
Before attempting any of the steps below, please be sure that you are using the latest version of Crystal Reports 2011 which is SP02. You can download this version from the SAP [website|http://www.sap.com/solutions/sap-crystal-solutions/query-reporting-analysis/sapcrystalreports/index.epx].
Coy
====================
Resolution Options
Windows XP & Microsoft Visual C++ Redistributable
If you are installing Crystal Reports 2011 on Windows XP, then you need to ensure that the following Microsoft patches are not installed on the machine. You can check this by using the Add / Remove Programs dialogue.
KB2467175
KB2467174
KB2467173
If any of these are installed, then please remove them before attempting to install Crystal Reports 2011.
Installing with Dashboard Design 2011 or Presentation Design 2011
If you are installing Crystal Reports 2011 on the same machine as Dashboard Design 2011 or Presentation Design 2011, then there may be a problem with the registry key that points to the location of the keydecoder DLL. To check this, launch run regedit and navigate to the following location:
HKEY_LOCAL_MACHINE\SOFTWARE\SAP BusinessObjects\Suite XI 4.0\Shared Tools\keydecoder.dll
You want to make sure that the "path" key is pointing to the valid path for the keydecoder.dll. The correct path to the DLL should be: C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win32_x8keydecoder.dll.
Uppercase License Key
In addition to the above, you need to make sure that you are entering the license key in all uppercase characters. There is a current issue with the installer where it does not accept lower case characters.
Fix - Coming in SP02, but can implement manually for now
Locate the BCM-4-0.dll.2.Config file in the <install package directory>\dunit\product.crystalreports-4.0-core-32\actions
(replace crystalreports with crystalreportsjava for CR for Ent and xcelsius for dashboards)
Open BCM-4-0.dll.2.Config
Locate this line:
<bindingRedirect oldVersion="8.0.50727.0-8.0.50727.1434" newVersion="8.0.50727.4053" />
Modify the oldVersion number to make the line like this one:
<bindingRedirect oldVersion="8.0.50727.0-8.0.50727.4053" newVersion="8.0.50727.4053" />
This should allow you to install without issue.
Further Troubleshooting
If none of the above helps to resolve the issue, then we need the following:
The installation logs from the following folder: C:\Documents and Settings\<YOUR USER NAME>\Local Settings\Temp\<DATE OF YOUR LAST ATTEMPTED INSTALLATION>
The results from attempting to run the keycode validator directly. You can find it under the folders that contain the installation package. For example, C:\Documents and Settings\<YOUR USER NAME>\My Documents\CrystalReports2011\DATA_UNITS\CrystalReports\dunit\product.crystalreports-4.0-core 32\actions\isKeyCodeValid.exe -keycode <YOUR KEYCODE> -version 140 -property CR.EnableCR
You should submit a new forum post with relevant details about the error and provide links to download the logs generated by following the above steps.
Edited by: Don Williams on Dec 22, 2011 7:53 AM

Then try these:
1. Download the latest version of the installation package for Crystal Reports 2011. To verify the version of extracted package, open productid.txt file located at: {installation package}\DATA_UNITS\CrystalReports\.
Make sure it is not less than 14.0.2...
2. Where to download Crystal Reports 2011 installation from: - free trial from SAP Online shop http://www.sap.com/solutions/sapbusinessobjects/sme/freetrials/index.epx - from SDN Community page http://service.sap.com/sap/bc/bsp/spn/bobj_download/main.htm - from Service Market Place http://service.sap.com/sbop-downloads Note: downloads from all above listed locations are fully functional product installations. Trial version defined by expiring key code, not by functionality limitations.
3. Copy the installation package to a hard drive if possible to avoid any networking issues.
4. Login to the machine as Local ADMINISTRATOR.
5. Temporary disable any kind of firewall, antivirus, network security etc., if possible.
6. On the latest versions of Windows, even if logged in as local Administrator, right-click the setup.exe and select "Run as Administrator". If do not have Administrator account, right click "Run as" Select current user and uncheck the "Protect my computer and data from unauthorized program activity".
7. Make sure there is enough space on the computer. If not sure about the space, run "Custom" installation with minimum components. Non-mandatory components could be added at any time.
8. Finally, if there is an existing "InstallData" folder under C:\Program Files (x86)\SAP BusinessObjects rename it to "InstallDataOLD"
Edited by: Don Williams on Dec 22, 2011 7:51 AM

Crystal Reports 2011 Installation Issue, key code not valid

Folks,
We have just purchased two licenses for the Crystal 2011 upgrade from DigitalRiver. The installation completes successfully, using one of the two "digital rights" keys that were provided in the confirmation email from DigitalRiver.
Upon launching Crystal Reports 2011 for the first time, though, we are being prompted with a License Manager window asking to add a key code for Crystal Reports. We enter the "digital rights" key provided by DigitalRiver, the same one used during the installation [copy and pasted from the email for accuracy] and receive the error message "The key code you just typed is not valid, please try again."
Canceling this window or clicking Ok simply closes the Crystal Reports application.
Any assistance in how to get the application running would be helpful.
Tested Environments:
Windows 7 Professional SP1, 32bit
Visual Studio 2010 w/ CR for Visual Studio 2010 installed
Windows Server 2008 R2, 64bit
Thanks,
Jeff

Follow-up:
We went through several iterations of installation and finally decided to mix things up to see if we could get a different response from the software. The items that we performed differently were as follows:
1. Ran the setup.exe as administrator [even though we have full admin access as the logged in user]
2. Hand typed the digital rights key rather than cut/paste from the email
3. Performed a custom installation rather than the default and de-selected all of the SAP and other software integration options.
The software ran fine without prompting with the License Manager.
My guess is that it was the removal of the integration pieces that allowed the application to run. We'll perform our next install with just that change and see if it is the culprit.
Jeff

Cannot Install SAP Crystal Reports 2011 on 64-bit Win 7

I am trying to install the 30-Day Trial of SAP Crystal reports 2011 on a Windows 7 64-bit pc and at the end of the installation, I receive the two errors below.
I made sure I clicked 'Ran as Administrator' and under properties under the Compatibility Tab, I selected Windows 7.
I also made sure my antivirus software was disabled.
1st Error - It was a pop up after the installation said successful.
Missing installdir reg key for installiverse, required for uninstall. Key: SOFTWARE\SAP BusinessObjects\Suite XI 4.0\Installer\aurora Value: Path
2nd Error - It was another pop up right after I selected OK on the 1st error pop up.
Runtime Error!
Program: C:\Users\Ken Muhr\Desktop\River Valley Recycling\Crystal Reports -...
This application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information.
And the box name is called, "Microsoft Visual C++ Runtime Library
After I click OK to clear this 2nd error pop up box, I go to my programs and it is not there to use. I don't understand why. Has anyone experienced this?
Thanks in advance!

Hello,
Have a look in the install log file, it is under this tree:
C:\Program Files (x86)\SAP BusinessObjects
Anything in the install log? You can open it with notepad.
Also have a look at this post: SAP Crystal Reports 2011: Error INS00140 and other install errors
And you also need 2.0 Framework as well as MS VS 2005 C++ Security installed.
Interesting name for a PC...
Thanks
Don
Edited by: Don Williams on Aug 19, 2011 12:57 PM

Type mismatch on CRVS2010 appl. after install Crystal Reports 2011

Hi,
I've a Windows application built in VS2010 with Crystal Reports for VS2010 that exports a report to a PDF, Excel or Word file. The application runs fine, but after the installation of Crystal Reports 2011 I got the "Type mismatch" error when the ReportDocument.Export method is called:
System.Runtime.InteropServices.COMException (0x80004005): Type mismatch.
at CrystalDecisions.ReportAppServer.Controllers.ReportSourceClass.Export(ExportOptions pExportOptions, RequestContext pRequestContext)
at CrystalDecisioins.ReportSource.EromReportSourceBase.ExportToStream(ExportRequestContext reqContext)
at CrystalDecisions.CrystalReports.Engine.FormatEngine.ExportToStream(ExportRequestContext reqContext)
at CrystalDecisions.CrystalReports.Engine.FormatEngine.Export(ExportRequestContext reqContext)
at CrystalDecisions.CrystalReports.Engine.ReportDocument.Export(ExportOptions options)
at MyApp.ReportConfig.Execute() ....
HELP!!!!
Uninstalling Crystal Reports 2011 SP1, Crystal Reports 2011, Crystal Reports for Visual Studio 2010 SP1 and Crystal Reports for Visual Studio 2010 (in this order) followed by a re--install of Crystal Reports for Visual Studio 2010 and Crystal Reports for Visual Studio 2010 SP1 does not remove the problem.
Config:
Windows 7 Ultimate x64
Edited by: Adri Koopman on Jul 23, 2011 10:32 AM

Yes, I asked them to make note also, there have been delays, it was decide to hold off after the info was released and by then it was too late. Once it gets out everyone seems to be able to get it....
So are you having problems installing still or just exporting? If exporting what code are you using?
Have you set your Project for 32 or 64 bit, not anycpu?
What framework are you using, Any of the FULL versions is a must.
Try this sample:
        private void ExportToStream_Click(object sender, EventArgs e)
            CrystalDecisions.Shared.MicrosoftMailDestinationOptions mailOpts = CrystalDecisions.Shared.ExportOptions.CreateMicrosoftMailDestinationOptions();
            CrystalDecisions.Shared.DiskFileDestinationOptions diskOpts = CrystalDecisions.Shared.ExportOptions.CreateDiskFileDestinationOptions();
            CrystalDecisions.Shared.ExportOptions exportOpts = new CrystalDecisions.Shared.ExportOptions();
            CrystalDecisions.Shared.CharacterSeparatedValuesFormatOptions csvExpOpts = new CrystalDecisions.Shared.CharacterSeparatedValuesFormatOptions();
            CrystalDecisions.Shared.HTMLFormatOptions HTMLExpOpts = new CrystalDecisions.Shared.HTMLFormatOptions();
            rpt.Load(@"c:\reports\b.rpt");
            diskOpts.DiskFileName = @"c:\reports\worldsales.pdf";
            exportOpts.ExportDestinationType = CrystalDecisions.Shared.ExportDestinationType.DiskFile;
            exportOpts.ExportFormatType = CrystalDecisions.Shared.ExportFormatType.HTML32;
            exportOpts.ExportDestinationOptions = diskOpts;
            HTMLExpOpts = new HTMLFormatOptions();
            HTMLExpOpts.HTMLEnableSeparatedPages = false;
            HTMLExpOpts.UsePageRange = false;
            HTMLExpOpts.HTMLHasPageNavigator = false;
            System.IO.Stream oStream;
            byte[] byteArray = null;
            oStream = rpt.ExportToStream(CrystalDecisions.Shared.ExportFormatType.PortableDocFormat);
            byteArray = new byte[oStream.Length];
            oStream.Read(byteArray, 0, Convert.ToInt32(oStream.Length - 1));
            // this is used to verify the file so I saved it to disk
            System.IO.File.Create(diskOpts.DiskFileName, Convert.ToInt32(oStream.Length - 1)).Close();
            System.IO.File.OpenWrite(diskOpts.DiskFileName).Write(byteArray, 0, Convert.ToInt32(oStream.Length - 1));
            System.IO.File.SetAttributes(diskOpts.DiskFileName, System.IO.FileAttributes.Directory);
            oStream.Close();
            GC.Collect();
            MessageBox.Show("Export to Stream complete", "RAS", MessageBoxButtons.OK, MessageBoxIcon.Information);
Don

INTERNET CONNECTION NOT DETECTED message with Crystal Reports 2011

Hello:
We upgrade from SQL 3008 R2 to SQL 2012 SP1. Had trouble with Crystal Reports not opening reports. Information on the internet indicated that you had to reinstall Crystal Reports after upgrading SQL. We did a repair of Crystal Reports 2011. I have the box checked to check for updates when Crystal Reports starts. I am now getting INTERNET CONNECTION NOT DETECTED and the application will not check for updates. We have tried turning of the firewall and almost everything else we can think of. I have access to the internet from that server and IE9 works just fine. Can anyone help, please.
Thank You,
Jack G.

Hello Jack,
This one helps: INTERNET CONNECTION NOT DETECTED
Internet Connection failure
--Dhana

Crystal Reports 2011 Map Expert dialog box option

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