Crystal Reports 2013 - ongoing bugs
Currently have CR 2008 SP5 installed. Cannot get SP6. I have seen various functions that misbehave in calculated members (i.e. - Getnumcolumns & currentcolumnindex - to name 2). I just installed CR 2013 SP1 as a 30 day evaluation. None of these bugs have been fixed. How does SAP expect users to upgrade if they don't even fix bugs from 2 previous versions? Very disappointing...
Here is the thread I have with Abhilash. He points to several different issues
Crystal Reports 2008 - cross tab - calculated member
Regards,
-Luis
Similar Messages
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Cannot load report from server in Crystal Reports 2013 Viewer
Hello,
I am having trouble opening a report that is hosted on a Crystal Reports Server (2013) from the Crystal Viewer. I've created and uploaded the reports using the report designer (version 2013). The reports have been uploaded using the "Save As -> Enterprise" to save to my enterprise server. This part works fine. I then navigated to the Crystal Reports Viewer to open my report (that I just uploaded w/ the designer) from the server. Depending on the report, one of two things happens:
1.) I get a loading bar at the bottom right of the screen that says "Operation in progress . . ." followed by an error message:
Unable to Refresh Report
A problem occurred while refreshing on the server. The report may not be configured properly for refresh.
Please contact your server administrator. (me)
2.) I get a loading bar at the bottom right of the screen that says "Refreshing <file name of the report> (<server name>)" followed by... nothing. The loading bar goes away and nothing happens. It goes back to the screen that shows when the application first loads (blank canvas).
I've taken some basic troubleshooting steps to try and rule out any potential issues that came to mind, but I've not been successful.
Any help would be appreciated, thanks!Hi
Check the below thread
Crystal Reports 2013 data didn't refresh using OLE DB Provider for SQL Server
With Regards
Balaji Sampath -
SAP tab in Crystal Reports 2013 issue
We are using SAP Crystal Reports 2013 SP3 to build reports on BEX queries (BW 7.2). Creating a report via 'File' --> New connection --> BW MDX driver works fine, I can select bex queries & cubes and see the data. However SAP provided tab 'SAP' does not work as expected. When adding a new bex query using SAP--> Create new report from a query, I can see the list of queries and select one but it does not open and throws the following error -
"An error occurred while generating a new report templete.
No error"
Using the "File" option any change to the .rpt file forces BO admin to update "DB logon" information in CMC (currently i cannot save .rpt file directly on enterprise from Crystal client due to some issue) and we want to avoid this kind of maintainence using SAP authentication provided by using SAP tab, also the Crysal report prompts when run from BI launch pad request for prompt values twice (once for the report and once to pull list of values for each prompt) which can be avoided using SAP tab. I thought access to dev BW server is fine since the "File" tab works fine. Our BASIS team confirmed BOBJ dev servers have access to BW gateway. Am I missing something here, please help me with your experience and ideas to troubleshoot this as the only solution i could google was from a 2012 SAP recommended article to fix reginfo configuration files on SAP server
I reinstalled Crystal Reports client twice to make sure intallation was not the issue.
Thanks
GORO.Hi Abhilash,
Thanks for your response.
Yes reports are working in CR 2013 designer.
Getting Alignment and long spaces between the paragraphs issues even though report has properly designed on designer.
After exporting to pdf getting above errors...
-Srinivas -
Unable to create a crystal report 2013 on the top of SAP BW 7.00
Hello Team,
We are trying to connect SAP Crystal Reports 2013 to SAP BW 7.00 SP26. This crystal report is being developed on the top of a BEx query accessing through OLAP.
1. We are getting an error- 'Internal Error: The reports applicatiton server failed'.
2. Also, when we try to upload the same report from CMC, we get an error."...................Failed to read data from the report. Reason: Unable to open the OLAP Cube......."
Please advise.
Thanks.BI Platform
-Abhilash -
Where is the Manage Object function in Crystal Reports 2013 for the CMC?
I recently upgraded to Crystal Reports 2013 after upgrading our Crystal Reports server to SAP Business Objects Platform 4.1. Before the upgrade, I could publish reports from Crystal Reports XI to the CMC then right-click on the report title in the Repository Explorer (in Crystal Reports) and I had the option to select Manage Object where I could set the default settings for the CMC. I am not seeing this option in the new version of Crystal Reports. Is there something I need to do to see this option or has this option been removed from Crystal Reports 2013?
Hi Kelley,
You're right, the option doesn't exist in CR XI R2 and above.
All the options now need to be set in CMC.
-Abhilash -
Regarding Crystal Reports 2013 SP1/SP3 runtime distribution clafrifications
Hi,
We are in process of migrating exsisting Crystal Reports from CR 2008 SP4 to CR 2013 SP1/SP3.
Iam unable to find the corresponding msms for the same for runtime distribution (to install on end user Boxs).
Can see latest as v.13.0.13.1597 (_http://scn.sap.com/docs/DOC-7824)
Please help out link where I can download msi (or msms) for Crystal Reports 2013 SP1/SP3 runtimes that need to be deployed on user PCs.
Also need advise
( i ) Can we install both runtimes (CR 2008 SP4 and CR 2013 SP1) on user PC at same time?
( ii ) We have already deployed CR 2008 SP4 runtimes on user PCs, is that sufficient? or do we need to install any other runtime?
( iii ) Will CR 2013 SP1 support old CR 2008 SP4 ?
Thanks & Regards,
Rajeshwar RaoCrystal 2013 does not come with the SDK, instead you have to download Crystal for Visual Studio AND update your code to use it. You can't just install one of the .msi files or the .msm file (which are all available at the link you show above) and expect it to work with existing code.
-Dell -
Crystal Reports 2013 and Windows 8.1
Hi,
I'm trying to install the Crystal Reports 2013 designer on my PC, where it is installed the client of SBO 9.1 PL04.
The operating system is Win 8.1 32bit.
The setup of Crystal stops in the requistes control phase, in relation to the operating system.
Is the last distributed version of Crystal designer not ready for win 8.1?
Thanks.
AntonioHi
Check the below matrix
http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/207e34ca-0eb0-3010-b29e-8cc43838ceea?QuickLink=index&…
With Regards
Balaji Sampath -
Modify SQL query in Crystal Reports 2013
Bonjour,
Je voulais savoir s'il était possible de modifier la requête SQL dans Crystal Reports 2013, car les bases de données de notre application pour bibliothèque utilise un format de date particulier qu'il nous faut corriger directement dans la requête SQL.
Merci pour vos informations.
Cordialement
Claude Marcilly
Cannes - France
Hello,
I wanted to know if it was possible to modify the SQL query in Crystal Reports 2013. Databases of our application library indeed use a particular date format that we need to fix directly into the SQL query.
Thank you for your information.
Best regards
Claude Marcilly
Cannes - FranceHi Claude,
If you are creating reports using tables then go in Database menu and click on show SQL query, this will show the SQL generated by crystal reports. Now go in database expert and expend your connection and double click on Add Command and past the query which was generated by Crystal and try to modify the date format and click OK.
Now you need to redesign your reports based on Add command.
or
If your reports datasource is Add command you can directly go in add command and change it.
-Sastry -
Hi,
when promoting "Crystal Report 2013" report (with data connectivity BW MDX Query) from BO DEV to BO PROD with BO Promotion Mgmt (LCM), we get the following error message in LCM jobs history:
Resolution Status=Overwritten, Dependency Status=All the required dependencies are included.,
Commit Status=Commit attempted and failed.,
Promotion Status=Failure : Object promoted. Update failed.
Error: java.lang.ClassCastException: class com.crystaldecisions.sdk.occa.report.lib.ByteArray:java.net.URLClassLoader@1d634758 incompatible
with class com.crystaldecisions.sdk.occa.report.lib.PropertyBag:java.net.URLClassLoader@1d634758
The report itself is present on BO PROD, but the overwrite (BW DEV MDX Query-> BW PROD MDX Query) is not applied, so report connectivity still points to the BW Query on the development system :-( .
Moreover, the overwrite itself is detected when the job is "test promoted" ("active overwrite").
Before, we successfully were able to transport crystal reports 2013 with overwrite (the connection then pointed to BW PROD). No idea yet what suddenly changed that...
Any ideas what causes the error and what can fix it (no posts found, no SAP note, google also no hits)?
Best regards
Florian PitschiUpdate:
After more investigation, it looks as if the BO Server "CrystalReports2013ReportApplicationServer"
from time to time has an issue - not only when promoting, but also when viewing publications that contain Crystal Report documents or when executing them, the java class error or similar issue is thrown.
Did sb face similar behaviour and knows what is the root cause for "CrystalReports2013ReportApplicationServer" not working probably and throwing the java-class error? - it was running fine for several months, now, the class error showed up twice in one month.
We need to find out what is causing the issue (aleady checked tomcat and BO-logfiles...).
Best Regards
Florian -
Unable to save reports to enterprise from Crystal Reports 2013 and Crystal Reports for Enterprise
Dear Expert,
when we tried to save report to enterprise, error happened:
"Failed to find a Report Application Server."
We closed BO server firewall.
We could check report from PC by browser.
But when we save report from CR 2013, then error happened.
Then we install CR enterprise and save report is ok from same PC.
We launch latest patches too.
Anyone see this before? Please kindly help~
Environment:
SAP Crystal Reports 2013
SAP Business Intelligence 4.0
Regards,
April.April, since you have CR4E, you also have BI and thus free phone support included. My suggestion would be to create a phone incident and work with an SAP engineer on the issue. Only saying because it looks like you're somewhat anxious to get this going(?).
- Ludek
Senior Support Engineer AGS Product Support, Global Support Center Canada
Follow us on Twitter -
BW Connect To Crystal Report 2013 : issue
Hello Expert ,
i am trying to do Connectivity between BW to Crytal Report 2013 .
i Followed the Steps to conect with sap bw server .
SAP Toolbar -> Create New Report from Query .
And in Crystal Report 2013 , May be not Required by integrity tool kit due to its by default .
Can you please Help me to solve this issue :
Below i attached one Snapshot.
- Thank you.
~ Jatin ChauhanHi - have you installed the SAP Integration Kit, as mentioned here? http://scn.sap.com/community/bi-platform/businessobjects-bi-for-sap/blog/2008/02/19/businessobjects-and-sap-part-2
Separately, I recommend going with Crystal for Enterprise with BW; lately SAP has said to only use Crystal Reports 2013 if you need more functionality with SAP ERP than Crystal for Enterprise -
How to Save/Transport Crystal Reports 2013 reports in ECC (not BW)
Hi,
we are using Crystal Report 2013 and have reports which are based on ALV´s and SAP Tables directly.
I want to know if it´s possible to save the reports directly in the ECC system, with transport connection etc. and maybe the possibility to translate the reports later in another language.
I know the way when we have reports based on a BW system, there it is really easy and integrated.
But in this case we are on a normal ECC System, not a BW Enviroment.
At the moment we have the report rpt files locally.
Has someone already done this and or knows a tutorial what steps are to do? (connection, package, roles)
Kindly regards
MaxHi Max,
Please have a look at this document from Tammy Powlas.
-Abhilash -
Crystal Reports 2013 on SAP BW
Hi Gurus,
We are trying to establish connection between Crystal Reports 2013 and SAP BW 7.4. Could you please let us know whether we can create Crystal Reports on following BW objects or not?
-BW BEx Reports
-BW Cubes
-BW DSOs
-BW Master data Info Objects
-BW Multi Provider
Regards
ViswanathHi Manoj,
Using the SAP BW MDX Query driver, you can design formatted Crystal reports that are based on data that is stored in SAP NetWeaver Business Warehouse (BW). You base these reports either on queries that are created with SAP Business Explorer (BEx) Query Designer, or directly on the cubes in BW.
See this : Crystal Reports 2011: Connect to an SAP BW data source
Thanks,
DJ -
Purchased Crystal Reports 2013: No product key included
Hi,
The Crystal Reports 2013 product my company purchased has just arrived but there is no product key included.
Do you have any idea how to get the product key?
Thanks,
ErwinHi,
You should recieve permanant licene key by E-mail.
Contact your SAP Account Manager or Call Customer Service on 866-681-3435 and check out if they can help for licensing.
--Praveen G -
Crystal Reports 2013 Service Pack2
where can I download the SP 2? I have buy a single licence
To get the latest Service Pack for SAP Crystal Reports 2013 see the blog An Update for the Saga of Service Packs for CR 2011 / 2013
- Ludek
Senior Support Engineer AGS Product Support, Global Support Center Canada
Follow us on Twitter
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