Crystal Reports 2013 SP3 crashing

Hello,
We installed Crystal Reports 2013 SP3 to all developers and they have been noticing that Crystal is crashing.
It basically crashes on different scenarios and Crystal freezes and shows the error Crystal Stopped Working.
I have gathered different scenarios like:
1. Report was open, doing nothing when getting error crystal stopped working.
2. Report was open, re-titled a column, saved the file click on refresh button to re-run query with same parameters and got the same error
3. Open the report set parameters for the past month to run it and get error not responding.
We have re-installed Crystal on different computers and the same issue persist, even in Citrix we have noticed this as well.
Has anybody seen this behavior and found any solution for this?
Thanks,
Daniel

Hello,
I got new logs, but shows exactly the same as before. The same error lines
But It failed few minutes ago, around 3.10pm and as you see the log the error show at 1.45, so I'm not sure if it's related to database issue.
I'm checking the database logs and show the same error message coming from multiple desktops (which we believe are all the crystal developers, but this probably means that they sometimes use wrong password for that in their report...)
This is what happened this time:
Crystal 2013 SP3
This time it failed when developer was trying to update a command object, it stopped working
Crystal 2013 SP5
In 1 day it stopped working twice (when you have to close crystal completely), and stopped responding multiple times (screen grays our and shows the stop responding)
Thanks,
Daniel

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