Crystal Reports 8.5 not saving changes to report criteria

When I use the formula editor to add new criteria to the report criteria formula, the changes are not saved when the report is closed.  It doesn't seem to matter how I exit the formula editor, and I've even tried "save as" and saving the report to a new name prior to closing.  When I reopen the report, the changes are gone.
Sometimes the changes don't even last that long - they often disappear while doing a refresh. 
Are there and known bugs that I haven't found - or better yet, any solutions?

Hi Roberta.
I've had this happen a few times as well.  Usually though a message will come up at some point in time saying.  If the report is locked when you open it, either because someone else has the same file opened in Crystal or if you open the report from an e-mail attachement, a message will come up saying something in the lines of the report cannot be saved and it must be saved to a new file. 
When you do the Save As, where are you saving it to?  Try creating a new folder and saving it to that folder.  You should have full permissions to the new folder and I'm hoping it will save.  I just want to eliminate any problems with permissions.  After you save the file, check the properties of the file.  Did the file's date and time update or does it still have the original date? 
When you open the report in Crystal, go to File on the menu bar and make sure Save Data with Report is not checked.  Make your changes and rerun the report and save it again.  See if that helps. 
These are the two common problems I've had when this happens to me. 
Hope this helps,
Brian

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