Crystal Reports 8 stopps working when printing

I recently upgraded to CR 8 along with several other co-workers. I am able to launch the app and create reports just fine, but when I attempt to go to anything that has to do with printers, the app errors out.
When I attempt to print directly from the app, I get a message saying that Crystal Reports has stopped working and it asks if I want to close or debug.
When I attempt to go to the Page Setup, I get an error message saying "Out of Memory"
Other team members do not have these issues.
I have tried re-installing the app, but am still getting the same problems.
I am able to export the report and print from there, but not directly from CR 8.
I attempted to instal Service Pack 3 and got an error message saying that I did not have a recent enough version of the app.

Hi Dave,
First off, please minimize any version confusion. You keep referring to Crystal 8 which is over 10 years old but you told Don you are using Crystal 2008. That would definintely cause problems.
If you are upgrading from XI r2 and you are getting that upgrade message, that leads me to believe Crystal XI wasn't properly upgraded on your machine. I think the 2008 sp3 upgrade is still seeing XI r2. This may also be the reason 2008 is crashing when you try printing.
When you open Crystal 2008, go to Help | About Crystal Reports. I'm interested in knowing the version number.
When you uninstalled Crystal, what version is listed in the Add/Remove Software? What version did you uninstall?
Did you get any error messages when you uninstalled?
Thanks,
Brian

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