Crystal Reports 9 patches

Hi,
We installed Crystal Reports 9 on a PC. The version installed off of the CD is version 9.2.2.693.
I have seen that there is a SP7 for Crystal Reports 9 available. I was not sure what version the SP7 would bring Crystal Reports 9 to.
Are there any security issues with Crystal Reports 9 that make SP7 a must install?
Thanks,
JW

Any patch experts know if their has been any security patches released for Crystal Reports 9 past the 9.2.2.693 version?

Similar Messages

Crystal Reports 2011 INS00140 error

I have been unsuccessful in installing Crystal Reports 2011. After I enter my name, company name, and key, it will pop up with the error after 30 to 45 seconds of waiting. I am uncertain if I have to uninstall Crystal Reports 2008. I have spoken to technical support. They gave me a few things to try however, the end result was the same. They mentioned to go back to the distributor and get another CD Key. I am not certain if that would even matter at this point considering I am not getting that type of error.
PC Spec:
Dell Precision T3500
Windows 7 Enterprise w/SP1
4GB memory
Intel Xeon W3550
Steps taken:
1. Downloaded latest files from SAP (53005711 and 51041020)
2. Made certain I did not have the MS KB2467175 update
3. Installed Visual Studio Pro 2010
Please let me know what else I can do to get this on my system short of reinstalling the OS.

I spoke with Sean Keaney. This is the email I got:
Hello,
Please follow the below steps to install CR 2011.
Symptom
The Product keycode is not valid. INS00140 Error appears in Validation Result window during Crystal Reports 2011 installation
Environment
Crystal Reports 2011 (patch level below SP02)
Reproducing the Issue
1.     Run Crystal Reports 2011 setup.exe
2.     Enter valid keycode when prompted
3.
Cause
This is known issue and fixed in ADAPT01538339.
There is a conflict between keycode validation process and Microsoft Visual C++ Redistributable Patch KB2467175
Resolution
The issue has been resolved in SP02, but as a quick fix uninstall the Microsoft patch, install Crystal Reports 2011 and reinstall the patch.
The link for patch download: http://support.microsoft.com/?kbid=2467175
Update: According to the latest information Microsoft replaced the patch with a newer security update.
If this does not work for your install please contact the team who provided the license key to you so they can check this against their records.
Should you require any further assistance please do not hesitate to contact us.
Kind regards
Sean Keaney
Support Consultant
AGS Primary Support, Customer Interaction Center
SAP Service Marketplace: www.service.sap.com
http://www.sap.com
To get the most from your support, please review the Global Support Customer Interaction Brochure
Your Feedback Counts - Complete our Survey Today!
SAP Service Marketplace Channel: www.youtube.com/sapsmptv
This communication contains information which is confidential and may also be privileged. It is for the exclusive use of the addressee. If you are not the addressee please contact us immediately and also delete the communication from your computer. Steps have been taken to ensure this e-mail is free from computer viruses but the recipient is responsible for ensuring that it is actually virus free before opening it or any attachments. Any views and/or opinions expressed in this e-mail are of the author only and do not represent the views of SAP.
SAP SSC (Ireland) Limited, Registered in Ireland No. 256220. Registered Office: 1012-1014 Kingswood Avenue, Citywest Business Campus, Dublin 24, Ireland

Error when trying to patch Crystal Report 10

Hi, I'm having problem when trying to apply patches on PC running on Windows 7 64bit. Below is the error msg I got:
[http://imageshack.us/photo/my-images/845/errorcy.jpg/]
It seemed to be something to do with the registry as I was unable to find crystal report entries under ''HKEY_LOCAL_MACHINE\SOFTWARE\Crystal Decisions\Crystal Reports\......" but all the .dll files were found under "C:\Program Files (x86)\Common Files\Crystal Decisions........." though.
Anyone able to help? Thanks..

Hello,
Are you using the full Crystal Reports Designer itself? Or are you using a bundled edition of Crystal Reports that ships with Visual Studio?
Also, are you trying to patch Crystal Reports 10 itself - the actual report designer? Or are you trying to update runtime files for an application you created using the CR10 runtime files and deployed to a client machine?
Crystal Reports 10 (full, stand alone version) was never tested on Win7. CR10 reached End of Life for patch support on June 8, 2007. There's no expectation that CR10 will install or work correctly on the Win7 operating system. It's possible that it might work anyway, but I'd be surprised if there weren't any issues.
If you want to keep trying make sure you're using the correct patch for the product you're using. A patch for the full version of Crystal Reports will not work on a machine that is using the bundled edition of CR that ships with Visual Studio. They're not interchangeable. You didn't say which file you ran when you tried applying the patch.
Sincerely,
Dan Kelleher

Patch for crystal reports 2013 takes 3 hours?

I am deploying crystal reports server 2013 sp2. I started patch 1, three hours ago.
I is still executing. Is this normal? Server has 8 gig ram.

When I say locally stored data, I meant did you copy the install file to the virtual machine (did you execute the install from for example c:\temp\) ?
Typically the patch should take approx the same time as the full install ,sometimes a bit more since it's replacing a lot of files and backing up the old files, so if the virus scanner is running it might impact that. You can check on the CPU usage and see if the virus scanner is working hard.
How much disk space do you have available on your server. The patch can take a lot longer if your server is low on disk space.
Is there anything else running on the server at the same time?
Is the VMWare host busy at this time so your BO virtual server doesn't have all the resources as it should.
What disk system do the VM Server use? if other VM servers are impacting the storage system then it might also impact your BO server.
There are a lot of factors in play and it is hard to say exactly what could be the cause. I've seen this before and typically it is just the virus scanner impacting it.
Cheers
Josh

Crystal Reports 2008 Excel Export Compatibility Patch - second attempt :)

Hello, I actually have a question related to the following thread, so I posted there and was recommended to start a new thread:
Crystal Reports 2008 Excel Export Compatibility Patch?
Question is related to the following doc, specifically, is this patch still available for CR 2008 or not?:
http://help.sap.com/businessobject/product_guides/cr2008V1/en/xi3_cr2008eecp_readme_en.pdf
A response from Don suggested this wasnt available for CR 2008 although this is confusing since the doc refers to CR 2008. My response was as follows and is essentially the question I still have (more so because we have another PeopleSoft/Oracle customer whos come across this doc and wants to know how to apply the fix for CR 2008). Thanks very much in advance!
Hi Don, I know this is an old thread, but Im also running into the same issue and am confused by your statement since the referenced PDF doc says this patch is available for CR 2008. Did you mean that the patch is no longer available or supported for CR 2008 for some reason? If so, any idea why?
Im a developer for Oracle/PeopleSoft and our PeopleSoft suite includes OEM Crystal. We recently upgraded to CR 2008 for our latest release and we are getting the same complaint from a few customers about not being able to output the XLS in Excel 8.0 compatiibility mode like before (In Crystal 9, we used the \Export\Excel\CompatVersion=80 registry key to enable this). So if this patch is available, it would be a huge benefit for us to be able to point our customers to it. If not, please still let me know eitherway.
Thanks very much!
Andrew

Hi Andrew,
So the story is the Rubik's patch has been available from CR 9 up until CR XI R1 as a simple download. In R2 and above to get it you have to log a case, work with a Report Rep to try to design your reports so they use the new export dll. To get you by until you have time to do so, and after filling out a query for the PM to get info on how to possibly improve the updated export dll to meet your needs, he will then send you the patch on the agreement that this is the LAST time you ask for it.
Support no longer has access to the patch so all requests must go through the Program Manager who keeps tract of who received it.
Bottom line is you need to update the reports to use the new export model.
That old legacy dll was bugging and impossible to maintain.
You can [purchase a support case here|http://store.businessobjects.com/store/bobjamer/DisplayProductByTypePage&parentCategoryID=&categoryID=54722300].
This is not a bug and has been this way for 10 years now, time to update your export model and Excel Macro's....
Thank you for your understanding
Don

Need Crystal Reports Excel Export Compatibility Patch

I seached the threads and found that the person that started this thread:
Crystal Reports.NET Export to Excel
has the same issue/needs that I do. We have over 1000 crystal reports all written in 8.5. We MUST have the ability to export them accurately to Excel in the clean manner in which they were exported back in version 8.5. Apparently (for whatever reason) you guys have gone away from the old methodology of exporting to Excel, however I read that there is a compatibility patch that can be provided that would allow me to be able to export the reports to excel the way it use to work. What do I need to do to aquire this patch? Thanks.
Steve

Thanks Don for you reply. I noticed you said this was low priority for him, but to us it's a major priority as I said, one of our biggest clients is very upset about it and we need it fixed asap.
I understand what you are saying when you say that we "had 10 years to update it." However, please understand from our vantage point. We didn't upgrade b/c you're user license agreements were so expensive for us until you recently reworked it so as to be affordable. So we couldn't upgrade until recently. So now we "upgraded" to a newer version of Crystal which usually means things are enhanced and work better. However, in this case the newer version is causing us major problems in an area that use to work great. So we're finding it hard to blame ourselves for this.
I guess I am ignorant as to why SAP would go to an entirely different exporting methodology when the old methodology was working so well.
Anyway, thanks again and anything you can do to speed up the process of getting us a patch would be greatly appreciated.
Steve

Installation Crystal reports XI R2 Patch.

Greetings,
I had posted previously about a scheduling problem ([Original post regarding schedule error|Crystal Reports Job Server - Default destinations not available;) where all reports status were set to scheduling no matter what destination was choosen. It was suggested I tried to repair the installation (this is a new installation, we have an existing installion that requires migration which is what this install is).
Crystal Reports XI R2 was installed and on top of this Crystal Reports XI R2 SP2.
I then re-ran the installer programs for Crystal Reports XI R2 and Crystal Reports XI R2 SP2 in REPAIR mode to see if this would resolve the scheduling error, it did not.
I then removed the installed Crystal Reports XI R2 SP2 and now attempting to re-install it, now I recieve the following errors (I have seen this posted before but the solution was to peform a custom install as The "ExportSDK.dll" is used by Import Wizard and if the standard installation goes fine you can try installing Import Wizard later, though this isn't an option for a patch install)
[Dll registing error #1|http://i140.photobucket.com/albums/r13/robtyketto/BOXIR2SPINstallerror.png]
[Dll register error #2|http://i140.photobucket.com/albums/r13/robtyketto/BOXIR2SPINstallerror2.png]
Using software to find out why the first dll exportsdk.dll was dependant on, the following dll was missing ent6bridge-2-d.dll which I can see on our working install of Crsytal reports.
Does anyone know why this might have happened and how to resolve it?
I hadn't planned on reinstalling everything from the beginning i.e. Crystal Reports XI R2 then Crystal Reports XI R2 SP2.
Any adivce would be appreciated, thanks
Rob
Edited by: RobWhalley on Aug 22, 2011 6:31 PM

the temporary key codes its just for trial, and now it has been expired.
you need to contact a sales representative to get a permnant code for yourself
good luck

Patches for Crystal Reports 5?

Hi,
i have a _very_ old application that uses crystal reports version 5 to support. a view years ago i found patches for CR5 on sap.com. Now i can't find them anymore. Is there another way to get a patch for this old version? Thanks in advance.
Greetings
Reinhard

Included in the "lots and lots of changes" is a complete restructuring of the internal configuration of the .rpt file that occurred with Crystal 9. In the earlier versions of Crystal (prior to 9) you could modify the query that Crystal created from your linked tables, from Crystal 9 on you have to create a "Command" and use that for your report. If you have done that in any of your reports they will NOT upgrade cleanly - the links between the tables may appear in the Linking tab of the Database Expert, but they will completely disappear from the SQL that Crystal generates.
If this has been done for any of your reports, you will have to recreate those reports from scratch in the new version of Crystal. Fortunately, you should be able to have both versions of Crystal installed on the same machine so you can get any formulas, etc. from the old version and use them in the new version.
-Dell

Error while trying to run the Crystal Report ADD ON on SAP 8.8 Patch 12

Hello Expert,
I have installed Crystal addon version 2.0.07 on SAP 8.8 P12.While trying to start the crystal addon I am getting the following error.
"External connection to DB Failed.Please re-run the account setup with super user login."
regards,
pankajk

Hi Gordon,
I am unable to see the crystal manager in the menu after the installation of SAP 8.8.Only at the Tool there is Preview for th external crystal report.How to visualize the cyrstal report manager in SAP 8.8.
regards,
pankajk

Crystal Report Addon Error

Hi All,
I have successfully installed Crystal Report Addon Version 2.0.0.7 on B1 (Patch 0) . I have already installed Dot Net framework 3.5 on my machine and I use to design Crystal Reports in VS.Net 2005 Crystal Reporting tool .
The proble is that everything works fine but as I click on the button 'preview and print ' it flashes an error "Could not load file or assembly CrystalDecisions.Windows.Reports Version 12.0.2008......"
Iam not able to understand exactly what is lacking ? Do I require to install Crystal Report 2008 also . I do only have Crystal Report 10 (shipped with VS .NET 2005)
If yes then please help me how to proceed to crack this problem...
Thanks in advance.

Hi Pooja,
Yes, you need to install Crystal Reports 2008 Runtime. Alternatively you can install Crystal Reports 2008 or Crystal Reports 2008 for B1.
Regards,
Vítor Vieira

Query changes not visible in Crystal Reports

Hello
I'm building a report on top a BI query. To solve some design problems I had to change my query in Query Designer. But I can't see those changes in Crystal Reports. The fields are the same as before, even when I click on 'Regenerate' in the context menue in Field Explorer.
Do I really have to build a complete new report to see these changes in Crystal Reports?
- Crystal Reports 2008, V1
- SAP Integration Kit 3.1
- Query designed Business Explorer 3.5 and 7.0 (effect appears with both versions)
- SAP GUI 710, Patch 11
Thank you for you help!
phil

After some more digging in this forum I found a solution to my problem in a totally different thread. It apparently needs two clicks:
1. Menue Report -> Verify Database
2. Menue Report -> Regenerate Data (freely translated from german CR)

SAP System Log on issue using Crystal Reports:

Hi All,
I have installed Crystal reports, Business Explorer and Business Objects XI Integration. But when I tried to create a new report using SAP Table, Cluster or Functional, I couldn't able to select SAP System since it shows SAP System Log on selection was blank.
Note: I have undergone the following trials:
         1) All the trials are done after connecting to the Internal Vpn.
         2) Re-installed the Crystal reports, Business Explorer and Business Objects XI. But result was the same.
         3) Compared all the setting parameters with another System which works fine.
         4) Only difference seems to be that I am using Win Vista and other one is Win XP OS.
         5) Tried in the net for Win Vista specific patches or software to run the crystal report but couldn't helped.
Did any one come across similar experience or is there any idea why it could be? Thank you in advance.
Best Regards,
Sujith
Edited by: Sujith Kumar Naithalath on Jun 22, 2009 8:29 PM
Edited by: Sujith Kumar Naithalath on Jun 22, 2009 8:30 PM

Hi Don,
Thank you very much for your reply. I was wondering from where we could download XI R2 ( 11.5 ) SP 2. I have tried downloading Software Forces .rpt Inspector 3 Professional suite (for CR XI R2) . But this doesn't seems to be the right one. Also I have cheked in sdn Crysal Report 2008 download (https://websmp230.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/bobj_download/main.htm ). But no luck. Thanks again.
Best Regards,
Sujith.

Error on Visual Basic 6.0 and Crystal Reports 9.2 on XP SO

We need support to resolve an error on a system made with Visual Basic 6.x and Crystal Reports 9.2.
Error '-2147417848 (80010108)'
Automation Error
Not always give these errors.
Often occurs after request two reports followed and SO is XP
When SO is Windows 2000 professional this error not occurs.
These are versions of the products used:
Versión Visual Basic: 6.0.9782
Versión Cristal Reports: 9.2.0.448

Hello,
This forum is for community use and is not considered a support site. For assistance you need to purchase a case from our support site. But 9 is no longer a supported version so this is your only place to get assistance.
Try downloading the only patches available from:
ftp://ftp1.businessobjects.com/outgoing/CHF/cr90actxwin_en.zip
ftp://ftp1.businessobjects.com/outgoing/CHF/cr90dbexwin_en.zip
ftp://ftp1.businessobjects.com/outgoing/CHF/cr90devwin_en.zip
ftp://ftp1.businessobjects.com/outgoing/CHF/cr90mainwin_en.zip
Thank you
Don

Visual Studio 2005/2008 and Crystal Reports versions/upgrade questions.

I've tried posting this question on the MSDN forums and gotten no response.
I've downloaded and installed VS 2008 Beta 2.   The versions on the Crystal Reports files included are 10.5.0.1806
I'm currently using VS 2005, with the included Crystal Reports. The versions on those files are 10.2.0.xxxx. I've created an desktop app (in VB) which stores it's data in a database and uses the CR 10 runtime merge modules to generate a report.
I was considering upgrading the Crystal Reports version to XI. I would like to allow customers to modify my delivered report with their own licensed copy of CR XI. I am not providing any functionality within my app to create or modify the delivered .rpt or use it outside my application.
Questions:
Do I need to update the runtime files to CR XI to support rpt files modified with CR XI? Current runtime files are being delivered with the CR 10 merge module.
I see a Crystal Reports for Visual Studio upgrade to CR XI.
Can I update the merge modules to CR XI and still use the CR for VS2005 for development?
Does it make any sense to update CR for VS 2005? Or to get the full CR XI Developer edition? My usage of CR functionality is very limited.
Would there be any benefit to waiting for the release of VS 2008?   How does that change the scenario?
How does Crystal Reports for Visual Studio fit in with the Crystal Reports Lifecycle? It's not mentioned on Business Objects End of Life Dates page . Crystal 10 has a Patch EOL of 31-Dec-07.   Does this apply to CR for VS 2005? Where does 10.5 fit in?
My main concern is allowing customers with CR XI to change the format of my delivered .rpt to run with my app. Adding their company name, logo, etc.   My testing show a CR XI report still works with my current app. But, going forward, what should I deliver and what do I need to use to continue development?

To use Reports designed in XI, you need to use XI or higher runtime, running them in older versions may work, but you may encounter unforeseen issues doing so.
If you are to use VS2005 for development you need to use XI Release 2 (11.5) runtime.
If you are going to use VS2008 for development you need to use Crystal Reports 2008 with Service Pack 0.
The support end of life for versions of Crystal Reports bundled with Visual Studio are linked to what Microsoft's lifecycle for the product is. Generally if there is a workaround for the issue that is simple enough, there will not be a patch created.
The changes you are expecting the customer to do can be accomplished with our RAS SDK which is available without using enterprise starting with Crystal Reports XIR2 SP2.

Crystal Reports performance is too slow

Dear SDNers,
I have designed a crystal report which is fetching data from a Z developed function module. From crystal report side, used filters.But while executing report, it is calling the function module multiple times.
due to this performance is very bad. Why report is calling mutiple times of the function module. Do need to modify from crystal report side or from function module side. Please clarify.
Regards,
Venkat

A similar issue was seen a year ago It was regarding a function module call being executed multiple times from CR4Ent tool. It involved the usage of sub reports inside that report and the issue was generic for any function module used for testing.
At that time, the issue was resolved by upgrading to the latest available patch of CR4Ent and also by applying the latest patch at SAP R3 end.
If you are able to post the exact support package and patch level of CR4Ent and also for the SAP R3 system, then someone can tell whether its the latest or not.
-Prathamesh

Crystal Reports 9 patches

Similar Messages

Maybe you are looking for