Crystal Reports Add-On Must be a Superuser error

Hello All,
I could not find anything related to my issue so far, so please direct me , if there is  already a solution in the post.
My issue is that I have installed the Crystal Reports Add-on version 2.0.0 and  I can use it under Manager account in SBO 2007 just fine.
However when I try to launch the main form of add u2013on (frmCrystalReports ) to view/print a report under Customer Service user account it gives me an error:
-          u201COnly super users are allowed access to this functionu201D
The form is seen in the menu and Add-on is started.
I have tried to give all the authorizations to the Customer Service user account -It doesn't work.  Only when i check 'Superuser' for the Customer Service user it works!
How could I enable non-superuser accounts to use launch the form and view the reports? What could be a problem?
Thank you for any comments in advance.
Rahim

Gordon
It is Full License - the same license as the one that Manager account is using. Customer Service user is not relevant to a license type. Only  authorizationwise, the user is  configured to work with sales part in SBO. 
In fact, it can be any user- even with all authorizations enabled , and unless "Superuser" is checked for a particular user  in "users" form,  the result  is the error.
As you  know giving "Superuser"' rights to all acounts  is not an option.
Thanks
Rahim

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