Crystal reports "Database login failed" when using push method

I have a web application (ASP.NET, .NET v3.5), that pushes data to a CR 2008 report. On two servers one of the three reports returns a "Database login failed" error. I am stumped since there is no login, it's push not pull; in addition the problem is hard to debug since it works fine from my developers workstation. I have "updated" the xsd in that report, reinstalled the app, etc., non of which helped. If anyone has a solution or even ideas I'd appreciate the help.

What about following the troubleshooting steps as described in the blog;
Create an XML file off of your dataset. Make sure this is done just before you set the dataset to the report:
rpt.Load(rptPath)
myDataset.WriteXml(xmlPath, XmlWriteMode.WriteSchema)
rpt.SetDataSource(myDataset)
Copy the above created XML to your development system
Open the problem report in the Crystal Reports designer
In the Desigger, go to the Database menu and select u201CSet Datasource Locationu201D
In the u201CReplace with:u201D pane, expand the u201CCreate New Connectionu201D folder.
Double click the u201CADO .NET (XML)u201D icon
Browse to the location of the XML file you created in step (1)
Click on the path to the XML. The <Update> button should enable
Click on the <Update> button
Typically, either of the following will happen:
You will get a u201CMap Fieldsu201D dialog. This indicates that the XML written off of your dataset does not match what the report is expecting. This may be due to incorrect fields name, incorrect field type, etc. You will now need eliminate the difference.
Incorrect data or no data. There is an issue with your dataset and you need to determine why the data is not present in your dataset. Looking at the XML may be a good place to start.
Ludek

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Crystal report Error for CRVS2010 sp2 using Push Method

I am trying to pass a dataset to a crystal report viewer using SetDatabaseSource.
I have defined in Crystal to used an ADO .Net Database XML Schema.
I pass a Dataset to the Report By using SetDatbaseSourece and set the ReportSource for the CrystalViewer but I get the error that crdb_adoplus.dll does not exists.
Note that Crystal is looking for crdb_adoplus.dll under subdirectory dotnet1. It resides under win32_x86.
Is this a Crystal Report Problem ?
Is their any docuentation that show how to program for ADO xml dataset using crvs2010 ?
The Error Reads
System.IO.FileNotFoundException was unhandled
Message=Could not load file or assembly 'file:///C:\Program Files (x86)\SAP BusinessObjects\Crystal Reports for .NET Framework 4.0\Common\SAP BusinessObjects Enterprise XI 4.0\win32_x86\dotnet1\crdb_adoplus.dll' or one of its dependencies. The system cannot find the file specified.
Source=mscorlib
FileName=file:///C:\Program Files (x86)\SAP BusinessObjects\Crystal Reports for .NET Framework 4.0\Common\SAP BusinessObjects Enterprise XI 4.0\win32_x86\dotnet1\crdb_adoplus.dll
FusionLog==== Pre-bind state information ===
LOG: User = WKST04\GARYB
LOG: Where-ref bind. Location = C:\Program Files (x86)\SAP BusinessObjects\Crystal Reports for .NET Framework 4.0\Common\SAP BusinessObjects Enterprise XI 4.0\win32_x86\dotnet1\crdb_adoplus.dll
LOG: Appbase = file:///D:/S_and_G/LMS_DotNet/LMS_Solution/LMS/bin/Debug/
LOG: Initial PrivatePath = NULL
Calling assembly : (Unknown).
===
LOG: This bind starts in LoadFrom load context.
WRN: Native image will not be probed in LoadFrom context. Native image will only be probed in default load context, like with Assembly.Load().
LOG: Using application configuration file: D:\S_and_G\LMS_DotNet\LMS_Solution\LMS\bin\Debug\LMS.vshost.exe.Config
LOG: Using host configuration file:
LOG: Using machine configuration file from C:\Windows\Microsoft.NET\Framework\v4.0.30319\config\machine.config.
LOG: Attempting download of new URL file:///C:/Program Files (x86)/SAP BusinessObjects/Crystal Reports for .NET Framework 4.0/Common/SAP BusinessObjects Enterprise XI 4.0/win32_x86/dotnet1/crdb_adoplus.dll.
StackTrace:
       at System.Reflection.RuntimeAssembly._nLoad(AssemblyName fileName, String codeBase, Evidence assemblySecurity, RuntimeAssembly locationHint, StackCrawlMark& stackMark, Boolean throwOnFileNotFound, Boolean forIntrospection, Boolean suppressSecurityChecks)
       at System.Reflection.RuntimeAssembly.nLoad(AssemblyName fileName, String codeBase, Evidence assemblySecurity, RuntimeAssembly locationHint, StackCrawlMark& stackMark, Boolean throwOnFileNotFound, Boolean forIntrospection, Boolean suppressSecurityChecks)
       at System.Reflection.RuntimeAssembly.InternalLoadAssemblyName(AssemblyName assemblyRef, Evidence assemblySecurity, StackCrawlMark& stackMark, Boolean forIntrospection, Boolean suppressSecurityChecks)
       at System.Reflection.RuntimeAssembly.InternalLoadFrom(String assemblyFile, Evidence securityEvidence, Byte[] hashValue, AssemblyHashAlgorithm hashAlgorithm, Boolean forIntrospection, Boolean suppressSecurityChecks, StackCrawlMark& stackMark)
       at System.Reflection.Assembly.LoadFrom(String assemblyFile)
       at CrystalDecisions.ReportAppServer.DataSetConversion.DataSetConverter.DataSetProcessingDelegate(IntPtr arg)
InnerException:

Microsoft Visual Studio 2010 Version 10.0.40219.1 SP1Rel
Crystal Reports for .NET Framework 4.0 (CRforVS_13_0_2)
project WPF net 4.0
crReport = new Reports.Buh.Cma.cr_balances_cma_move();
using (DataTable tbl = new DataTable())
   using (SqlConnection cn = new SqlConnection(ConnectToDataBase.GetSqlConnectionString()))
         using (SqlCommand cmd = cn.CreateCommand())
                cmd.CommandText = "proc_name";
                cmd.CommandType = CommandType.StoredProcedure;
                using (SqlDataAdapter da = new SqlDataAdapter(cmd))
                        cn.Open();
                        da.Fill(tbl);
crReport.SetDataSource(tbl);
crReport.SetParameterValue(4, param["report_name"]);
myDateTime.GetServerDate();
crReport.SummaryInfo.ReportAuthor = App.GetPrintInfo();
e.Result = crReport;
erorr_message - Could not load file or assembly 'file:///C:\Program Files\SAP BusinessObjects\Crystal Reports for .NET Framework 4.0\Common\SAP BusinessObjects Enterprise XI 4.0\win32_x86\dotnet1\crdb_adoplus.dll' or one of its dependencies. Не удается найти указанный файл.
help plz

Database login windows when using DataSet ( CR2008 )

After executing this code, I get a database login window when using a DataSet, wondering why I am asked for user/pwd when using DataSets.

Thanks Jonathan for the tip. I tried it before and after the setDatabaseLogin call yesterday, but got the same results. I'm still going to follow your suggestion because that makes more sense.
Turns out it was the configuration of my ODBC/System DSN that was causing the problem. I reconfigured the System DSN by clearing the check box to provide username/password and now I don't get the Database Login anymore.
I found a different blog post that answered the OLE DB issue I was seeing where the DatabaseName was coming up blank:
Login Error Database at Runtime
Haven't tried it yet and probably won't because I got the Viewer to work with ODBC the way I like it.
Thanks for the help!

Avoid Database Login prompt when using CrystalReportViewer

Is there a way to keep the Database Login prompt from coming up when using Crystal Reports runtime 2008 SP2? I'm using that plus Visual Studio 2008 to develop a Windows Form application to view reports on a client machine that accesses data on a seperate SQL Server 2005 machine. My customer would like to avoid having users manually enter anything everytime a report is opened with the Crystal Reports viewer.
I've used the following code with ODBC and OLE DB report connections. When I use ODBC, the prompt comes up with Integrated Security checked which must be cleared. When I use OLE DB, the prompt comes up with Database Name blank and greyed out so I cannot manually enter it.
Am I missing something here?
Imports CrystalDecisions.Shared
Imports CrystalDecisions.CrystalReports.Engine
Imports CrystalDecisions.Windows.Forms
Public Class Form1
    Private Sub setDatabaseLogon(ByVal myConnectionInfo As ConnectionInfo)
        Dim logOnInfos As TableLogOnInfos = CrystalReportViewer1.LogOnInfo
        For Each logOnInfo As TableLogOnInfo In logOnInfos
            logOnInfo.ConnectionInfo = myConnectionInfo
        Nex
    End Sub
    Private Sub ConfigureCrystalReports()
        Dim myConnectionInfo As ConnectionInfo = New ConnectionInfo()
        setDatabaseLogon(myConnectionInfo)
        myConnectionInfo.DatabaseName = "ClearView"
        myConnectionInfo.UserID = "reports"
        myConnectionInfo.Password = "dstreports"
        myConnectionInfo.IntegratedSecurity = False
    End Sub
    Private Sub Form1_Load(ByVal sender As System.Object, ByVal e As System.EventArgs) Handles MyBase.Load
        ConfigureCrystalReports()
    End Sub
End Class

Thanks Jonathan for the tip. I tried it before and after the setDatabaseLogin call yesterday, but got the same results. I'm still going to follow your suggestion because that makes more sense.
Turns out it was the configuration of my ODBC/System DSN that was causing the problem. I reconfigured the System DSN by clearing the check box to provide username/password and now I don't get the Database Login anymore.
I found a different blog post that answered the OLE DB issue I was seeing where the DatabaseName was coming up blank:
Login Error Database at Runtime
Haven't tried it yet and probably won't because I got the Viewer to work with ODBC the way I like it.
Thanks for the help!

Crystal report database logon failed through ODBC in report

Please see viewpage.cs in type = "FPR" in my web application
https://sourceforge.net/projects/aspchequesprint/
is it my program code problem ?
i edited as following also not work, when i update with crystal report 2008 sp1 it said version is too low
                TableLogOnInfo crTableLogonInfo = new TableLogOnInfo();
                for (int i = 0; i < objRpt.Database.Tables.Count - 1; i++)
                    crTableLogonInfo.ConnectionInfo.ServerName = "Cheque";
                    crTableLogonInfo.ConnectionInfo.DatabaseName = database_name;
                    crTableLogonInfo.ConnectionInfo.UserID = "sa";
                    crTableLogonInfo.ConnectionInfo.Password = "fa920711";
                    objRpt.Database.Tables<i>.ApplyLogOnInfo(logOnInfo);
                TableLogOnInfos crTableLogonInfos = new TableLogOnInfos();
                crTableLogonInfos.Add(crTableLogonInfo);
                CrystalReportViewer1.LogOnInfo = crTableLogonInfos;

can not load database info after edit the code in above link
i use p2sodbc.dll it said can not load database info,
error at objRpt.ReportClientDocument.DatabaseController.SetTableLocation(boTables[0], boTable);
is the code correct?
public partial class _Default : System.Web.UI.Page
        private ReportDocument objRpt = null;
        protected void Page_Unload(object sender, EventArgs e)
            if (this.objRpt != null)
                this.objRpt.Close();
                this.objRpt.Dispose();
        protected void Page_Load(object sender, EventArgs e)
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            CrystalReportViewer1.HasToggleParameterPanelButton = false;
            CrystalReportViewer1.HasPrintButton = true;
            CrystalReportViewer1.HasDrilldownTabs = false;
            CrystalReportViewer1.ToolPanelView = CrystalDecisions.Web.ToolPanelViewType.None;
            CrystalReportViewer1.PrintMode = CrystalDecisions.Web.PrintMode.ActiveX;
            string database_name = "Cheque_Test";
            string odbc_name = "Cheque";
            string db_username = "martinhylee";
            string db_password = "fa920711";
            objRpt = new ReportDocument();
            string reportPath = @"C:\michael\access_test\Cheque\Ada\Reports\Report1_85.rpt";
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            CrystalDecisions.ReportAppServer.DataDefModel.Procedure boTable = new CrystalDecisions.ReportAppServer.DataDefModel.Procedure();
            //'boMainPropertyBag: These hold the attributes of the tables ConnectionInfo object
            PropertyBag boMainPropertyBag = new PropertyBag();
            //'boInnerPropertyBag: These hold the attributes for the QE_LogonProperties
            //'In the main property bag (boMainPropertyBag)
            PropertyBag boInnerPropertyBag = new PropertyBag();
            //'Set the attributes for the boInnerPropertyBag
            boInnerPropertyBag.Add("Connect Timeout", "15");
            //boInnerPropertyBag.Add("Data Source", "MyDataSource");
            boInnerPropertyBag.Add("Data Source", odbc_name);
            boInnerPropertyBag.Add("DataTypeCompatibility", "0");
            boInnerPropertyBag.Add("General Timeout", "0");
            //boInnerPropertyBag.Add("Initial Catalog", "MyCatalog");
            boInnerPropertyBag.Add("Initial Catalog", database_name);
            boInnerPropertyBag.Add("Integrated Security", "False");
            boInnerPropertyBag.Add("Locale Identifier", "1033");
            boInnerPropertyBag.Add("MARS Connection", "0");
            boInnerPropertyBag.Add("OLE DB Services", "-5");
            boInnerPropertyBag.Add("Provider", "SQLNCLI");
            boInnerPropertyBag.Add("Tag with column collation when possible", "0");
            boInnerPropertyBag.Add("Trust Server Certificate", "0");
            boInnerPropertyBag.Add("Use Encryption for Data", "0");
            //'Set the attributes for the boMainPropertyBag
            //boMainPropertyBag.Add("Database DLL", "crdb_ado.dll");
            boMainPropertyBag.Add("Database DLL", "p2sodbc.dll");
            boMainPropertyBag.Add("QE_DatabaseName", "VEPILOT");
            boMainPropertyBag.Add("QE_DatabaseType", "OLE DB (ADO)");
            //'Add the QE_LogonProperties we set in the boInnerPropertyBag Object
            boMainPropertyBag.Add("QE_LogonProperties", boInnerPropertyBag);
            boMainPropertyBag.Add("QE_ServerDescription", "MyServer");
            boMainPropertyBag.Add("QE_SQLDB", "True");
            boMainPropertyBag.Add("SSO Enabled", "False");
Edited by: Don Williams on Jul 12, 2011 8:47 AM

Database logon failed when opening report with parameter values in CrystalReportViewer

Hi,
I designed 2 crystal reports: report A contains parameter fields and report B did not contain any parameter
I can open both reports in development site using CrystalReportViewer control. When I open the reports in testing site,
I can open report B but can't open report A. It display error message "Database logon failed". When I set EnableDatabaseLogonPrompt
to true and try to open the report A again, it shows database connection data which was created on report.
In addition, it is strange that it displays error "Database logon failed" when I click an item in group tree panel of the report B. This indicates that it can load data from database
in testing site but it connect to development database when clicking items in group tree panel
All reports connect to database using Windows Authenication. It use dynamic database connection at runtime
How to ensure the report always connect database using login data dynamically at runtime?
Below is my code about database connection:
string strServerName = null;
string strDatabaseName = null;
ReportDocument rptDoc = new ReportDocument();
rptDoc.Load(strFilePath);
ConnectionInfo connInfo = new ConnectionInfo();
TableLogOnInfo logonInfo;
for (int i = 0; i < rptDoc.Database.Tables.Count; i++)
logonInfo = rptDoc.Database.Tables[i].LogOnInfo;
ReportHelper.GetReportConnection(ref strServerName, ref strDatabaseName, strSystemType);
logonInfo.ConnectionInfo.ServerName = strServerName;
logonInfo.ConnectionInfo.DatabaseName = strDatabaseName;
logonInfo.ConnectionInfo.IntegratedSecurity = true;
rptDoc.Database.Tables[i].ApplyLogOnInfo(logonInfo);
rptDoc.Database.Tables[i].Location = rptDoc.Database.Tables[i].Location.Substring(0, rptDoc.Database.Tables[i].Location.Length - 2);
crvViewer.ReportSource = rptDoc;
crvViewer.DataBind();
Development environment:
- SAP Crystal Reports 2013 Support Pack 1
- Visual Studio Professional 2012
- .NET Framework 3.5
- DDL
CrystalDecisions.Shared (v 13.0.8.1216)
CrystalDecisions.Web (v 13.0.8.1216)
CrystalDecisions.CrystalReports.Engine (v 13.0.8.1216)
Database connection in crystal report:
- Database Type: OLEDB (ADO)
- Provider: SQLOLEDB
- Integrated Security: True
Thanks and Regards,
Tony

Hi Tonylck
Try to pass login info to crystal report dynamically as follows:
using System;
using System.Windows.Forms;
using CrystalDecisions.CrystalReports.Engine;
using CrystalDecisions.Shared;
namespace WindowsApplication1
public partial class Form1 : Form
public Form1()
InitializeComponent();
private void button1_Click(object sender, EventArgs e)
ReportDocument cryRpt = new ReportDocument();
TableLogOnInfos crtableLogoninfos = new TableLogOnInfos();
TableLogOnInfo crtableLogoninfo = new TableLogOnInfo();
ConnectionInfo crConnectionInfo = new ConnectionInfo();
Tables CrTables ;
cryRpt.Load("PUT CRYSTAL REPORT PATH HERE\CrystalReport1.rpt");
crConnectionInfo.ServerName = "YOUR SERVER NAME";
crConnectionInfo.DatabaseName = "YOUR DATABASE NAME";
crConnectionInfo.UserID = "YOUR DATABASE USERNAME";
crConnectionInfo.Password = "YOUR DATABASE PASSWORD";
CrTables = cryRpt.Database.Tables ;
foreach (CrystalDecisions.CrystalReports.Engine.Table CrTable in CrTables)
crtableLogoninfo = CrTable.LogOnInfo;
crtableLogoninfo.ConnectionInfo = crConnectionInfo;
CrTable.ApplyLogOnInfo(crtableLogoninfo);
crystalReportViewer1.ReportSource = cryRpt;
crystalReportViewer1.Refresh();
Ref
http://csharp.net-informations.com/crystal-reports/csharp-crystal-reports-dynamic-login.htm
Mark as answer if you find it useful
Shridhar J Joshi Thanks a lot

Load Report fail when use impersonate="true" in dotnet config

We have VS2005 and use Crystal 11.5. Our crystal report runs fine. When we set <identity impersonate="true" userName=".\user id" password="user password" />
in our Web.Config file, the report show error "Load report fail".
Could someone tells me why?
Thanks
Tony

Hi Tony,
Please check you are using impersonation in same way
following line below under the <system.web > tag , as illustrated below
<system.web>
<identity impersonate="true"/>
<authtorization>
<allow users="?"/><authtorization/>
This may be permission issue. Domain users need access to "C\Windows\Temp directory" and to the report directory try with giving permission .
Hope this helps!!
Regards,
Shweta

CR XI R2 "Database Login Failed" Recycled application pool and now it works

Hello,
I have a web application using CR XI R2 that has several reports which are pushed a dataset. These reports have been runing fine until today when I received an error stating "Database login failed." "Object reference not set to an instance of an object" in the report viewer control.
I recycled the application pool and the reports started working again.
My questions are:
What could be the cause of this and how can it be avoided?
Why does recycling the application pool correct the problem?
Regards.

Hi Tom,
Recycling keeps problematic applications running smoothly, especially when it is not feasible to modify the application code. Recycling helps ensure that problematic applications do not cause other applications to fail, and that system resources can be recovered from unhealthy applications.
Recycling an application pool causes the WWW service to shut down all running worker processes that are serving the application pool, and then start new worker processes. Whether the WWW service starts the new worker processes before it stops the existing one depends on the DisallowOverlappingRotation property in the metabase. Recycling an application pool does not alter any state in HTTP.sys or change any configuration in the metabase.
Note:
When an application pool is serviced by more than one worker process, the recycle operation is staggered in some scenarios. Only when a worker process is recycled on demand or when all of the worker processes hit their memory limits at the same time would they be restarted simultaneously.
For more info regarding this have a look to this [article|http://blogs.msdn.com/david.wang/archive/2006/01/26/Thoughts-on-Application-Pool-Recycling-and-Application-Availability.aspx]
Regards,
Shweta

Crystal report with Parameters failed on Sybase

I have created the report in crystal report 2008 which accept the parameter. I have used the SybaseServer provider. The report worked fine in Crystal report designer. However when I run the same report through the .net application it fails saying "Logon Failed." I have set the connection like
foreach (CrystalDecisions.Shared.IConnectionInfo reportConnectionInfo in reportDocument.DataSourceConnections)
                if (useTrustedConnection)
                    reportConnectionInfo.SetConnection(dbServerName, databaseName, true);
                else
                    reportConnectionInfo.SetConnection(dbServerName, databaseName, userId, password);
The above code work for SQL Server but failed with Sybase.

First make sure you have SP 2 for CR 2008;
https://smpdl.sap-ag.de/~sapidp/012002523100009038092009E/cr2008win_sp2.exe
Next, I'm not sure if the connection you want to use is trusted or not. If it is, see [this|https://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/b021e47e-be1d-2b10-c6b2-efa9db3abd6b] article. If it is not, see the code documented in the following resources to log on to the database;
sample apps;
https://wiki.sdn.sap.com/wiki/display/BOBJ/CrystalReportsfor.NETSDK+Samples
(see vbnet_win_dbengine)
Article;
https://www.sdn.sap.com/irj/boc/index?rid=/library/uuid/2081b4d9-6864-2b10-f49d-918baefc7a23&overridelayout=true
(the above applies to most versions of CR)
Also, see the following article for general help on db connectivity:
http://www.sdn.sap.com/irj/scn/index?rid=/library/uuid/b0225775-88c4-2c10-bd80-8298769293de
Ludek
Follow us on Twitter http://twitter.com/SAPCRNetSup
Edited by: Ludek Uher on Jan 4, 2010 6:57 AM

SAP Crystal Reports data source connection problem using sap business one

Hi,
I m facing a problem regarding: SAP Crystal Reports data source connection problem using sap business one
I am trying to create a Crystal report but when I try to configure a new connection it does not work.
I select Sap Business One data source and try to complete the information required to connection but it does not list my companies databases, what is the problem?
Our Current SAP related software details are as follows:
OS: Windows Server 2008
SAP B1 Version: SAP B1 9 (902001) Patch 9
SAP Crystal Report Version: 14.0.4.738 RTM
Database: MS SQL Server 2008 R2
I have also added some screenshots of the issues.
Please have a look and let me know if you have any questions or any further clarifications.
I m eagerly waiting for a quick and positive reply.

Hi,
There is problem with SAP Business One date source.
I had faced same problem, I used OLEDB Data-source, and it worked fine for me.
So, try to use OLEDB.
Regards,
Amrut Sabnis.

Crystal Report/STRUTS: Error (404) when clicking on Control Buttons (Print, Export, Next, Previous, etc...) on report viewer

Post Author: jwenny
CA Forum: Deployment
Need help badly!!!
We are using the crystal reports plugin for STRUTS.
We are able to display the report in the crystal report viewer. However, when we click any control buttons (print, export, etc...), then we get:
JSPG0036E: Failed to find resource /Report-viewer.jsp
We then moved Report-viewer.jsp to the WebContents folder (root directory) and got a different error when we clicked any control button:
Error: 400 page not found
Does anyone know how to solve this problem? For instance, is there a setting or parameter that needs to be set?
Greatly appreciate any help!

HI,
Whenever we print the viewer does an auto postback, I believe due to this some of the values are getting missed. Moreover we are referring to the viewer and reportdocument object, it seems. So can you try this simple code in an application to see if it helps:
ReportDocument rdoc = new ReportDocument();
rdoc.Load("C:\TASKECrystalReports\Intraday.rpt");
rdoc.SetDatabaseLogon("uid","pwd");
rdoc.SetParameterValues("parameter name","value");
CrystalReportViewer.ReportSource = rdoc;
Helps?
Thanks.

Crystal Report Log in Failed

Hi All,
I am having a problem when creating a Crystal report from a Universe. when i go for new connections --> Universe -->its not asking for any log in details, its providing me the list of universes that are available. when i select my universe its giving me a Webi type interface to create a query. After creating my query and click on ok, its giving an error "LOGIN FAILED".
Please help,
Thanks in advance,
Raja.N

Hi Raja,
I moved your post to the Universe Forum. It may be a problem with the Universe or could be a problem with you logging into Enterprise/Repository. Either way I suspect it's a configuration issue first.
Don

Crystal Reports ActiveX Designer Failed to open document

Yesterday I created a report in Visual Studio 2008 with about 20 subreports, each subreport containing a single aggregate query (i.e count or sum). I then saved the report file. Hours later when I attempted to reopen the report in Visual Studio I recived the message box "Crystal Reports ActiveX Designer Failed to open document". The report file was completely unusable - it could not be opened for editting.
Today I repeated the process twice (once ith multiple subreports and once with all aggregate queries combined in a single subreport), only to have the new report files become unusable with the same error message. I am completely shocked at this behaviour from Crystal Reports. I have now spent 10+ hours with no usable report. I realy need a fix for this ASAP!!! Any suggestions would be greatlhy appreciated.

Hi Jeff,
Just wanted to confirm you were on SP1.
I've found that these types of error are usually due to corrupt system files or sometimes even Anti-virus software denying access. If there is no error it's not CR corrupting the file.
Look in your AV logs to see if it's logging anything.
Another possibility is with MS pushing out patches they can also cause problems. I've see them change permissions on our dependencies that can cause problems.
Sorry I can't be specific but without seeing your report or any details you'll have to determine at which step in the report it stops working.
Can you save any reports now?
Steps to debug, create a new report with no subreports and save it. Then re-open, if that works then start adding one subreport and then save/open. It may be something related to either the subreports or the number of subreports.
You could try doing a repair install of VS and SP1.
Was this working at one time or is this something new, do you have other reports that are similar that have problems?
You need to debug the report and find out what is causing it to be corrupted. Try adding the 20th subreport and then delete it also.
Don

Seagate Crystal Reports: Database Error

I am using Crystal reports Version 8 and frequently get the error 'Seagate Crystal Reports: Database Error' when I try to open a previously working crystal report file. The error occurs when I click on the Database menu. Every time I get this error I end up redesigning the report as the I have not yet found a solution and I cant run the report.
The error is a message box with the title 'Seagate Crystal Reports: Database Error' and an ok button - nothing else.
Its very frustrating!
Please help.
Thanks.

Hi,
What database are you using and how are you connecting to it?
What are you clicking in the Database menu: Set Location, Verify Database, Show SQL Query?
Before opening the report, can you connect to the database first then open the report?
I would have expected an error code or a more descriptive error to follow.
Thanks,
Brian

HostXYZ.cacheserver - Crystal Reports Cache Server: Failed to start/stop

Hi,
We are unable to open any of the BO Crystal Reports through our 'Clarity PPM Web Application'.When we logged on to the BO CMC portal in the production environment, In the 'Servers' section, we could see the 'HostXYZ.cacheserver in 'Stopped' state.When we are trying to restart that server, it results in an error "HostXYZ.cacheserver - Crystal Reports Cache Server: Failed to start/stop".Could you please help me how to proceed further?Please let me know, if you need any other information.
Thanks,
Sandeep

WHich version of BO do you use? Go into the CMC navigate to Servers and check the Metrics section of your Central management server. There should be a version number like x.y.z.w there. Can you please post it here?
Regards,
Stratos

Crystal reports "Database login failed" when using push method

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