Crystal Reports on MS Terminal Server printing the size of a postage stamp

Post Author: phil
CA Forum: General
When I print off reports from our accounting system to an HP 1022 Printer which is installed on my workstation from a MS Terminal Server it prints the entire document the size of a postage stamp?
We are using the Crystal 9 print engine. If I send reports to an old HP DeskJet printer, the reports print fine. If I print the built in reports from the accounts system they also print fine.
Any one seen this before?

Post Author: V361
CA Forum: General
You could try, adding another printer, but instead of using the native HP 1022 Printer , use the drivers from the old printer (the one that is working) for example, go to (this is Win XP version)
Start, Printers, select the printer, right click, select properties, click on the advanced tab, select a different driver. Many of the newer printers will still support older printer drivers. If that fails, you may need to check the amount of memory the 1022 has. Also, does the printer support downloadable fonts ?

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Crystal Reports on MS Terminal Server printing the size of a postage stamp

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