Crystal Reports scheduled in CMC Fails -Error: database connector error

Hi,
I am trying to schedule Crystal Report from the CMC. The report is created on top of InfoCube out of the SAP BI 7.0 server. On scheduling I am getting a particular error as u201CDatabase Connector Erroru201D.
Is there any way to troubleshoot this. Do we need to configure BW Publisher parameters for the new SAP BI7.0 server with BO Enterprise Server which is tried out recently?
All this processes work fine with the BW3.5 server for which I believe the configuration for the connection settings is already done.
Thanks,
Amogh

Hi Ingo,
The Crystal Report is built on top of InfOCube in SAP BI7.0 Server.Glad to tell you that the Reports do not give anymore while
scheduling in CMC. It was an authorization issue with my user id in SAP BI7.0 System which the BASIS has resolved now.
Referring to your question, somebody earlier suggested me that whenever BO Enterprise server needs to communicate with a new SAP BI Server we need to establish the connection through Universe Designer and test the connection and there is no other way create connection through the CMC.
If there is a better way, please suggest.
Thanks,
Amogh

Similar Messages

Unknown Database Connector Error

Hi,
I am using Crystal Reports 2008 to write reports against a CRS2008 repository. I have developed and deployed the reports succesfully to multiple servers but I am now receiving and error when trying to refresh the data in the report.
I can still connect to the repository and any changes to data foundation/business views are being picked up when I verify the database within the designer.
I am receiving the following error when trying to refresh the data in a report:
Crystal Reports for SAP Business One
Unknown Database Connector Error
OK
Crystal Reports for SAP Business One
Prompting failed with the following error message: ''.
Error source:   Error code: 0x80004005
OK
Any ideas?
I have seen a couple of hits on this issue but no obvious resolution. I have tried closing and re-opening Crystal. I am receiving this error on two different machines XP SP3 and Windows Server 2003 R2 SP2. I receive exactly the same error on both machines.
Regards,
Sean

Hi Don,
Thanks for the link to the correct forum.
Was a bit of a blonde moment on my behalf...I had re-imported the CRS Business Views, foundations etc but forgot that in doing so the Password against the Data Connection is lost. I re-applied the password to the data connection and all was well in my Crystal World.
Cheers,
Sean

VB2005 with Crystal Report XI and MS Access - Database Connector Error:

Post Author: jvaldeziii
CA Forum: .NET
"Database Connector Error:"
does anybody there whose got an idea with this problem?
Im using VB2005 and im trying to show a report using CR XI with a Ms Access database...
Whenever i used a CRAXDRT.Report.SQLQueryString? my application has an error "Database Connector Error"
but whenever i omit this single line of code CRAXDRT.Report.SQLQueryString?
crxReport.SQLQueryString = "Select * from tblPersonal where EMP_ID like '0%'"
Or either i replace it with a CRAXDRT.Report.RecordSelectionFormula?
crxReport.RecordSelectionFormula = "{tblPersonal.IDNo} like '*'"
it works fine and it show the report and data...
But?? i have to use more flexible filter condition like "SQLQueryString" like using LEFT OUTER JOIN or even just a simple query string in sql query...
but using "SQLQueryString" gives me a head ache to figure it myself... I got this frustrating error in my application... "Database connector error"
thats why i need help... please anybody has a good idea to resolve this problem "Database connector error" please refer to my code if there's something missing or lacking in my code...
Here's my sample code:
Private Sub frmCrystalReport_Load(ByVal sender As System.Object, ByVal e As System.EventArgs) Handles MyBase.Load
Try
ChildFormAutoSizeFit(Me)
Me.Cursor = Cursors.WaitCursor
Me.MdiParent = frmMain
crxApp = New CRAXDRT.Application
crxReport = crxApp.OpenReport(reportPath & "\EmployeeRecord.rpt", CrystalDecisions.Shared.OpenReportMethod.OpenReportByDefault)
crxDataBase = crxReport.Database
crxTables = crxDataBase.Tables
For Each crxTable In crxTables
crxTable.Location = DataSource
crxTable.SetLogOnInfo("Provider=Microsoft.Jet.OLEDB.4.0;Data source=" & reportPath, "myEmpDB.mdb", "UserName", "myPassword")
Next crxTable
'Note1: this line crxReport.SQLQueryString gives me the headache "Database Connector Error"
crxReport.SQLQueryString = "Select * from tblPersonal"
'Note2: this line crxReport.RecordSelectionFormula works fine
'crxReport.RecordSelectionFormula = "{tblPersonal.IDNo} like '*'"
AxCRViewer1.ReportSource = crxReport
AxCRViewer1.ViewReport()
crxDataBase = Nothing
crxTable = Nothing
crxTables = Nothing
crxReport = Nothing
crxApp = Nothing
Catch ex As Exception
MsgBox(ex.ToString())
Finally
Me.Cursor = Cursors.Default
End Try
End Sub
Please anybody there who can resolve this problem or even just a good idea to share?? Please...
A lot of appreciation to someone or anybody who can help with this... thanks in advance....

Post Author: Argan
CA Forum: .NET
You may want to move/ask this question in the "Other" sdk forum since this is not the CR.NET SDK, but actually RDC/COM SDK.
You are using the RDC in .NET, which is unsupported/untested so there is no way to know if it is a .NET specific issue or an issue with the RDC.
One of the COM folks may be of more help in that forum.
Good luck with your project.

Database Connector Error when trying to add a stored procedure to my report

I am trying to add a stored procedure to my report and come up with this error Database Connector Error: 'Cannot obtain error from server.'. This is in any of our environments, and with any stored procedure. I am able to connect to tables and views without error. I'm using Crystal Reports 2008. Any help would be appreciated. Thanks

The following SAP Note might help you
[http://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/oss_notes_boj/sdn_oss_boj_erq/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/scn_bosap/notes%7B6163636573733d36393736354636443646363436353344333933393338323636393736354637333631373036453646373436353733354636453735364436323635373233443330333033303331333233303331333633393335%7D.do]
regards,
Raghavendra.G

Database connector error:Unexpected when connecting to salesforce in CR2008

ISSUE:: Unable to connect to salesforce in CR2008 as when he tries to select the table in the Database expert he gets an error 'Database connector error: Unexpected' however he is able to connect to salesforce and then select the tables using CR XI R2
Observed Behavior:
- The customer is able to connect to salesforce and then select the tables in CR XI R2 however when he tries to select the table through CR 2008 he gets an error 'Database connector error: Unexpected'.
- He does not have an issue switching Windows accounts. He can log in to Salesforce.com from Crystal Reports XIR2 and 2008 using a SFDC account with restricted access from my Windows account. However, he is not able to log in to SFDC using the system administrator SFDC account in Crystal Reports 2008, but is able to using Crystal Reports XIR2. This applies to the production and sandbox SFDC environment.
- He can update data on all reports using CR2008 if the report was created in CRXIR2. He cannot access any data from reports created with CR2008.
Expected Behavior:
- Should be able to select the tables and create reports based off it.
Steps to reproduce:
- Open Crystal Reports 2008 and then connect to salesforce with the credentials provided by the user i.e.
test.nussbaumer @cit.com.test
crystal2008
token: LxYbugxsVmGpRL1QOVIC2q0e '
This gives an error:
'Logon failed. Details: Unexpected Error; nested exception is java.net.UnknownHostException: www.salesforce.com
What has been done so far:
-Have tried the repair on CR 2008 but didn't help.
- The customer has tried some user credentials for a different user in his SFDC instance and was also able to login. He realized that only the system administrator is not able to login. Customer had sent the sample credentials for a test system administrator profile in his sandbox environment. (test.salesforce.com) , used that on my end to connect however it gave the error :'Logon failed. Details: Unexpected Error; nested exception is java.net.UnknownHostException: www.salesforce.com'
test.nussbaumer @cit.com.test
crystal2008
token: LxYbugxsVmGpRL1QOVIC2q0e
To access the Sandbox, he uses test.salesforce.com as the server when connecting with Cyrstal Reports 2008.
- He reset the password and received the same error. He can access Salesforce.com with CR XI R2, but not with CR2008.
- He set up a new computer with only JDK 1.4 on it, using Windows XP Professional and received the same error. His comments:
( I don't believe that this has anything to do with the JDK version, but rather with the size of the metadata in SFDC. If I login as the administrator, I receive the error in CR2008. However, as mentioned before, if I login as a standard user I am able to use CR2008.)
    We tried resetting the User Security token by follwoing the below steps(A security token is not needed for login as I am using a trusted network by SFDC):
Steps for Resetting a User Security Token:
   1.) To reset your security token, click Setup | My Personal Information | Reset Security Token, and click the Reset Security Token button. The new security token is sent via email to the email address on your Salesforce user record.
   2.) You will need to login by entering your username and then your password + security token (without the +).
- Modified the CRConfig.XML file for the proxy server settings and then tried connecting to pull up the tables however still gave the same error.
Configuration:
Windows XP Professional 5.1.2600 SP2 Build 2600
CRXIR2 - 11.5.9.1076
CR2008 - 12.0.0.683
J2SE Development Kit 1.5.0.60
He is using JDK 1.6 (file: jre1.6.0_05). He tried installing JDK 1.4 and pointing to the file: jre1.4.2_17 but had no success.
Version 3 of the Crystal Reports for Salesforce.com driver
Sandbox environment
Edited by: Komal Prasad on Jun 26, 2008 5:28 PM
Edited by: Komal Prasad on Jun 26, 2008 5:29 PM

Please re-post if this is still an issue to the OnDemand Forum or purchase a case and have a dedicated support engineer work with you directly

CR4E 2.1: Unexpected database connector error

Hi,
I've an application that runs reports at an automated time, we've just updated from older JRC components from Crystal Reports XI to the CR4E 2.1 components, we did this because occasionally the reports would cause a maximum cursors exception as we use ORACLE stored procedures to gather data from our database. 
Changing to the newer components eliminates the cursor problem but now we are facing this exception from some of the reports that take longer to run


<code>
ERROR: Could not convert saved data
com.businessobjects.reports.datamodel.DFException: Unexpected database connector error
 at com.crystaldecisions.reports.datafoundation.DFQuery.for(Unknown Source)
 at com.crystaldecisions.reports.datalayer.a.do(Unknown Source)
 at com.crystaldecisions.reports.datalayer.a.a(Unknown Source)
 at com.crystaldecisions.reports.dataengine.m.b(Unknown Source)
 at com.crystaldecisions.reports.dataengine.j.b(Unknown Source)
 at com.crystaldecisions.reports.dataengine.m.o(Unknown Source)
 at com.crystaldecisions.reports.dataengine.m.a(Unknown Source)
 at com.crystaldecisions.reports.dataengine.ContextNode.a(Unknown Source)
 at com.crystaldecisions.reports.dataengine.ContextNode.a(Unknown Source)
 at com.crystaldecisions.reports.dataengine.j.case(Unknown Source)
 at com.crystaldecisions.reports.dataengine.h.<init>(Unknown Source)
 at com.crystaldecisions.reports.dataengine.DataContext.a(Unknown Source)
 at com.crystaldecisions.reports.dataengine.DataProcessor2.a(Unknown Source)
 at com.crystaldecisions.reports.dataengine.DataProcessor2.a(Unknown Source)
 at com.crystaldecisions.reports.dataengine.DataProcessor2.new(Unknown Source)
 at com.crystaldecisions.reports.dataengine.DataProcessor2.try(Unknown Source)
 at com.crystaldecisions.reports.dataengine.DataProcessor2.int(Unknown Source)
 at com.crystaldecisions.reports.dataengine.DataProcessor2.I(Unknown Source)
 at com.crystaldecisions.reports.dataengine.DataProcessor2.if(Unknown Source)
 at com.crystaldecisions.reports.dataengine.DataProcessor2.a(Unknown Source)
 at com.crystaldecisions.reports.dataengine.DataProcessor2.do(Unknown Source)
 at com.crystaldecisions.reports.dataengine.DataProcessor2.if(Unknown Source)
 at com.crystaldecisions.reports.dataengine.DataProcessor2.S(Unknown Source)
 at com.crystaldecisions.reports.dataengine.DataProcessor2.U(Unknown Source)
 at com.crystaldecisions.reports.dataengine.DataProcessor2.aD(Unknown Source)
 at com.crystaldecisions.reports.dataengine.DataProcessor2.int(Unknown Source)
 at com.crystaldecisions.reports.dataengine.DataProcessor2.R(Unknown Source)
 at com.crystaldecisions.reports.dataengine.DataProcessor2.if(Unknown Source)
 at com.crystaldecisions.reports.dataengine.DataProcessor2.aH(Unknown Source)
 at com.crystaldecisions.reports.dataengine.DataProcessor2.au(Unknown Source)
 at com.crystaldecisions.reports.dataengine.DataSourceManager.a(Unknown Source)
 at com.crystaldecisions.reports.dataengine.DataSourceManager.if(Unknown Source)
 at com.crystaldecisions.reports.dataengine.DataSourceManager.a(Unknown Source)
 at com.crystaldecisions.reports.reportdefinition.ReportDocument.goto(Unknown Source)
 at com.crystaldecisions.reports.reportdefinition.ReportDocument.at(Unknown Source)
 at com.businessobjects.reports.reportconverter.v12.f.do(Unknown Source)
 at com.businessobjects.reports.reportconverter.v12.V12SaveLoader.a(Unknown Source)
 at com.businessobjects.reports.loader.ReportSaver.a(Unknown Source)
 at com.businessobjects.reports.loader.ReportSaver.save(Unknown Source)
 at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
 at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
 at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
 at java.lang.reflect.Method.invoke(Method.java:597)
 at com.crystaldecisions.reports.formatter.export2.ExportSupervisorEx.a(Unknown Source)
 at com.crystaldecisions.reports.formatter.export2.ExportSupervisorEx.if(Unknown Source)
 at com.crystaldecisions.reports.formatter.export2.ExportSupervisorEx.if(Unknown Source)
 at com.crystaldecisions.reports.formatter.export2.ExportSupervisorEx.a(Unknown Source)
 at com.businessobjects.reports.sdk.requesthandler.ReportViewingRequestHandler.a(Unknown Source)
 at com.businessobjects.reports.sdk.requesthandler.ReportViewingRequestHandler.int(Unknown Source)
 at com.businessobjects.reports.sdk.JRCCommunicationAdapter.do(Unknown Source)
 at com.businessobjects.reports.sdk.JRCCommunicationAdapter.if(Unknown Source)
 at com.businessobjects.reports.sdk.JRCCommunicationAdapter.a(Unknown Source)
 at com.businessobjects.reports.sdk.JRCCommunicationAdapter$2.a(Unknown Source)
 at com.businessobjects.reports.sdk.JRCCommunicationAdapter$2.call(Unknown Source)
 at com.crystaldecisions.reports.common.ThreadGuard.syncExecute(Unknown Source)
 at com.businessobjects.reports.sdk.JRCCommunicationAdapter.for(Unknown Source)
 at com.businessobjects.reports.sdk.JRCCommunicationAdapter.int(Unknown Source)
 at com.businessobjects.reports.sdk.JRCCommunicationAdapter.request(Unknown Source)
 at com.businessobjects.sdk.erom.jrc.a.a(Unknown Source)
 at com.businessobjects.sdk.erom.jrc.a.execute(Unknown Source)
 at com.crystaldecisions.proxy.remoteagent.RemoteAgent$a.execute(Unknown Source)
 at com.crystaldecisions.proxy.remoteagent.CommunicationChannel.a(Unknown Source)
 at com.crystaldecisions.proxy.remoteagent.RemoteAgent.a(Unknown Source)
 at com.crystaldecisions.sdk.occa.report.application.ds.a(Unknown Source)
 at com.crystaldecisions.sdk.occa.report.application.ReportSource.a(Unknown Source)
 at com.crystaldecisions.sdk.occa.report.application.ReportSource.a(Unknown Source)
 at com.crystaldecisions.sdk.occa.report.application.PrintOutputController.if(Unknown Source)
 at com.crystaldecisions.sdk.occa.report.application.PrintOutputController.export(Unknown Source)
 at com.crystaldecisions.sdk.occa.report.application.PrintOutputController.export(Unknown Source)
 at com.crystaldecisions.sdk.occa.report.application.PrintOutputController.export(Unknown Source)
 at com.rcody.ReportEngine.batching.ReportEngineBatchJob$ExecuteSavedReports.processReport(ReportEngineBatchJob.java:778)
 at com.rcody.ReportEngine.batching.ReportEngineBatchJob$ExecuteSavedReports.reportExport(ReportEngineBatchJob.java:637)
 at com.rcody.ReportEngine.batching.ReportEngineBatchJob$ExecuteSavedReports.doReportExport(ReportEngineBatchJob.java:1129)
 at com.rcody.ReportEngine.batching.ReportEngineBatchJob$ExecuteSavedReports.run(ReportEngineBatchJob.java:564)
 at com.rcody.ReportEngine.batching.ReportEngineBatchJob.runJob(ReportEngineBatchJob.java:238)
 at com.rcody.ReportEngine.display.SchedulerDisplayControl.proccesRequest(SchedulerDisplayControl.java:229)
 at com.rcody.ReportEngine.ReportEngineAppletServlet.processRequest(ReportEngineAppletServlet.java:58)
 at com.rcody.ReportEngine.BaseServlet.process(BaseServlet.java:40)
 at com.rcody.ReportEngine.BaseServlet.doPost(BaseServlet.java:34)
 at javax.servlet.http.HttpServlet.service(HttpServlet.java:710)
 at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
 at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:96)
 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
 at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:230)
 at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:175)
 at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:179)
 at org.jboss.web.tomcat.security.JaccContextValve.invoke(JaccContextValve.java:84)
 at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
 at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
 at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
 at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:262)
 at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:844)
 at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:583)
 at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:446)
 at java
16:36:27,587 INFO [STDOUT] .lang.Thread.run(Thread.java:619)
Caused by: com.crystaldecisions.reports.common.QueryEngineException: Unexpected database connector error
 at com.crystaldecisions.reports.queryengine.Connection.a(Unknown Source)
 at com.crystaldecisions.reports.queryengine.Rowset.z3(Unknown Source)
 at com.crystaldecisions.reports.queryengine.Rowset.bL(Unknown Source)
 at com.crystaldecisions.reports.queryengine.Rowset.zM(Unknown Source)
 at com.crystaldecisions.reports.queryengine.RowsetBase.zA(Unknown Source)
 at com.crystaldecisions.reports.queryengine.QueryInfo.vE(Unknown Source)
 ... 98 more
Caused by: com.businessobjects.reports.jdbinterface.common.DBException: Unexpected database connector error
 at com.crystaldecisions.reports.queryengine.driverImpl.jdbc.JDBCQueryDefinition.Execute(Unknown Source)
 at com.crystaldecisions.reports.queryengine.driverImpl.jdbc.JDBCQueryDefinition.Execute(Unknown Source)
 at com.crystaldecisions.reports.queryengine.driverImpl.jdbc.JDBCQueryDefinition.Execute(Unknown Source)
 ... 104 more
Caused by: java.sql.SQLException: ORA-01008: not all variables bound
 at oracle.jdbc.driver.DatabaseError.throwSqlException(DatabaseError.java:112)
 at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:331)
 at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:288)
 at oracle.jdbc.driver.T4C8Oall.receive(T4C8Oall.java:745)
 at oracle.jdbc.driver.T4CStatement.doOall8(T4CStatement.java:210)
 at oracle.jdbc.driver.T4CStatement.executeForRows(T4CStatement.java:961)
 at oracle.jdbc.driver.OracleStatement.doExecuteWithTimeout(OracleStatement.java:1190)
 at oracle.jdbc.driver.OracleStatement.executeInternal(OracleStatement.java:1726)
 at oracle.jdbc.driver.OracleStatement.execute(OracleStatement.java:1696)
 at org.jboss.resource.adapter.jdbc.WrappedStatement.execute(WrappedStatement.java:84)
 ... 107 more
</code>


These reports would execute just fine under the older components with all their parameters provided. So I'm unclear as to why the new components would return this particular error.If any one can provide an extra documentation or assistance I would really appreciate it
Dusteh

Hi, my problem is similar:
1-i have a report that runs a stored procedure in mysql
2-i programmatically change connection parameter at runtime.
4-when i run the report i get an exception "Unexpected database connector error" (italian message "Errore imprevisto del connettore del database"
last rows of log...
DEBUG - Evaluating formula {@{DSParameter}::{?p_az}}...
DEBUG - The current value of field {?p_az} is: n(1.0)
INFO - Formula {@{DSParameter}::{?p_az}} evaluated to: n(1.0)
DEBUG - Evaluating formula {@{DSParameter}::{?p_cdc}}...
DEBUG - The current value of field {?p_cdc} is: s(0505)
INFO - Formula {@{DSParameter}::{?p_cdc}} evaluated to: s(0505)
DEBUG - Evaluating formula {@{DSParameter}::{?p_anno}}...
DEBUG - The current value of field {?p_anno} is: n(2009.0)
INFO - Formula {@{DSParameter}::{?p_anno}} evaluated to: n(2009.0)
DEBUG - Evaluating formula {@{DSParameter}::{?p_mese}}...
DEBUG - The current value of field {?p_mese} is: n(6.0)
INFO - Formula {@{DSParameter}::{?p_mese}} evaluated to: n(6.0)
INFO - QueryInfo openRowset:
INFO - Rowset restart: moveToStart true
INFO - Rowset execute
INFO - Executing query using a Query Definition.
ERROR - detected an exception: Errore imprevisto del connettore del database
 at com.crystaldecisions.reports.datafoundation.DFQuery.for(Unknown Source)
 at com.crystaldecisions.reports.datalayer.a.do(Unknown Source)
 at com.crystaldecisions.reports.datalayer.a.a(Unknown Source)
 at com.crystaldecisions.reports.dataengine.m.b(Unknown Source)
 at com.crystaldecisions.reports.dataengine.j.b(Unknown Source)
 at com.crystaldecisions.reports.dataengine.m.o(Unknown Source)
 at com.crystaldecisions.reports.dataengine.m.a(Unknown Source)
 at com.crystaldecisions.reports.dataengine.ContextNode.a(Unknown Source)
 at com.crystaldecisions.reports.dataengine.ContextNode.a(Unknown Source)
 at com.crystaldecisions.reports.dataengine.j.case(Unknown Source)
 at com.crystaldecisions.reports.dataengine.h.<init>(Unknown Source)
 at com.crystaldecisions.reports.dataengine.DataContext.a(Unknown Source)
 at com.crystaldecisions.reports.dataengine.DataProcessor2.a(Unknown Source)
 at com.crystaldecisions.reports.dataengine.DataProcessor2.a(Unknown Source)
 at com.crystaldecisions.reports.dataengine.DataProcessor2.new(Unknown Source)
 at com.crystaldecisions.reports.dataengine.DataProcessor2.try(Unknown Source)
 at com.crystaldecisions.reports.dataengine.DataProcessor2.int(Unknown Source)
 at com.crystaldecisions.reports.dataengine.DataProcessor2.I(Unknown Source)
 at com.crystaldecisions.reports.formatter.formatter.objectformatter.ObjectFormatter.fl(Unknown Source)
 at com.crystaldecisions.reports.formatter.formatter.paginator.PageFormatter.if(Unknown Source)
 at com.crystaldecisions.reports.formatter.formatter.paginator.PageFormatter.a(Unknown Source)
 at com.crystaldecisions.reports.formatter.formatter.paginator.PageFormatter.X(Unknown Source)
 at com.crystaldecisions.reports.formatter.formatter.paginator.PageFormatter.moveToPageN(Unknown Source)
 at com.businessobjects.reports.sdk.requesthandler.ReportViewingRequestHandler.a(Unknown Source)
 at com.businessobjects.reports.sdk.requesthandler.ReportViewingRequestHandler.byte(Unknown Source)
 at com.businessobjects.reports.sdk.JRCCommunicationAdapter.do(Unknown Source)
 at com.businessobjects.reports.sdk.JRCCommunicationAdapter.if(Unknown Source)
 at com.businessobjects.reports.sdk.JRCCommunicationAdapter.a(Unknown Source)
 at com.businessobjects.reports.sdk.JRCCommunicationAdapter$2.a(Unknown Source)
 at com.businessobjects.reports.sdk.JRCCommunicationAdapter$2.call(Unknown Source)
 at com.crystaldecisions.reports.common.ThreadGuard.syncExecute(Unknown Source)
 at com.businessobjects.reports.sdk.JRCCommunicationAdapter.for(Unknown Source)
 at com.businessobjects.reports.sdk.JRCCommunicationAdapter.int(Unknown Source)
 at com.businessobjects.reports.sdk.JRCCommunicationAdapter.request(Unknown Source)
 at com.businessobjects.sdk.erom.jrc.a.a(Unknown Source)
 at com.businessobjects.sdk.erom.jrc.a.execute(Unknown Source)
 at com.crystaldecisions.proxy.remoteagent.RemoteAgent$a.execute(Unknown Source)
 at com.crystaldecisions.proxy.remoteagent.CommunicationChannel.a(Unknown Source)
 at com.crystaldecisions.proxy.remoteagent.RemoteAgent.a(Unknown Source)
 at com.crystaldecisions.sdk.occa.report.application.ds.a(Unknown Source)
 at com.crystaldecisions.sdk.occa.report.application.ReportSource.a(Unknown Source)
 at com.crystaldecisions.sdk.occa.report.application.ReportSource.getPage(Unknown Source)
 at com.crystaldecisions.sdk.occa.report.application.AdvancedReportSource.getPage(Unknown Source)
 at com.businessobjects.crystalreports.viewer.core.rs.RSRecordSource.openInputStream(Unknown Source)
 at com.businessobjects.crystalreports.viewer.core.TSLVReader.a(Unknown Source)
 at com.businessobjects.crystalreports.viewer.core.TSLVReader.run(Unknown Source)
 at java.lang.Thread.run(Unknown Source)
INFO - releasing engine request
DEBUG - command SETUP: NotUndoableCommand
DEBUG - command PERFORM: NotUndoableCommand
DEBUG - -- command is NOT UNDOABLE -> purge undo stack
How i can detect what is happening?

Database connector error - any suggestion ?

Hi friends,
when i m trying to run my reports in UAT environment it gives me error - 'database connector error'
same reports runnning excellent in dev. server.
i already checked traces on server - when trying to run from UAT server reports hitting to database and returning database raws - but finally reports not running and getting error
and one more thing user have all access on SP , databases uses in reports.
any suggestion ?
any help is appreciate.
Thanks.

Hello,
I recommend to post this query to the [BusinessObjects Enterprise Administration|BI Platform; forum.
This forum is dedicated to topics related to administration and configuration of BusinessObjects Enterprise, BusinessObjects Edge, and Crystal Reports Server.
It is monitored by qualified technicians and you will get a faster response there.
Also, all BOE Administration queries remain in one place and thus can be easily searched in one place.
Best regards,
Falk

Database connector error - building crystal xir2 report from univ?

Folks,
I am attempting to create a crystal xir2 report using an otherwise fully functional universe, one that has other webi docs already created. After opening crystal and selecting new report, I log onto the BO server and select objects from the Univ to build the query. Hovever, I get 'Unknown database connector error' when clicking OK.
I recently installed crystal xir2, the same version as my bo server. I checked the cmc and am using the same credentials when logging onto bo enterprise to select the univ from within crystal. Any ideas what is causing this and how to correct the issue?
Thanks.

Hello,
I'm going to move this over to the Report Design forum. Someone there should be able to sort this out for you. I doubt it's a DB connection problem but something in the Universe causing Cr to fail.
Seems no one in the Report Designer forum has any suggestions so I'm again moving this to the Universe Designer forum.
Thanks you
Don
Edited by: Don Williams on Nov 15, 2009 8:48 AM

Crystal Report throws Unexpected Database Connector error

Hi, 
 
We are using Crystal report 2008 CR4E API to implement the crystal report in our application. We use the below code to reset the report data source with our application data source. It works fine for most of the simple queries. But if the query contains any function defined in the SELECT Clause it throws Unexpected Database Connector error. As per the log and analysis we believe the root cause of the exception is it consider that function as column in the table and throws the SQL Exception that "function is Invalid Identifier". Could you please help in resolving this issue?
 
Code: 
 Tables tables = clientDoc.getDatabaseController().getDatabase().getTables(); 
 for(int i = 0;i < tables.size();i++){ 
 origTable = tables.getTable(i); 
 if (tableName == null || origTable.getName().equals(tableName)) { 
 newTable = (ITable)origTable.clone(true); 
 newTable.setQualifiedName(origTable.getAlias()); 
 connectionInfo = newTable.getConnectionInfo(); 
 propertyBag = new PropertyBag(); 
 propertyBag.put("Trusted_Connection", params.trustedCon); 
 propertyBag.put("Server Type", params.serverType); 
 propertyBag.put("Use JDBC", params.useJdbc); 
 propertyBag.put("Database DLL",params.databaseDLL); 
 propertyBag.put("Connection URL", params.connectionURL); 
 propertyBag.put("Database Class Name", params.dbClassName); 
 connectionInfo.setAttributes(propertyBag); 
 connectionInfo.setUserName(params.userName); 
 connectionInfo.setPassword(params.password); 
 clientDoc.getDatabaseController().setTableLocation(origTable, newTable); // Exception is thrown here 
 } 
 } 
 
SQL Query : 
Select empno, Fun_getEmpAddress(empno) from employee where empno = ? 
Error Log: 
2011-04-26 16:30:41.926 89022900 CrystalReportParms_jsp._jspService(368) Error while generating crystal report 
com.crystaldecisions.sdk.occa.report.lib.ReportSDKException: Unexpected database connector error---- Error code:-2147467259 Error code name:failed 
 at com.businessobjects.reports.sdk.JRCCommunicationAdapter.a(SourceFile:2285) 
 at com.businessobjects.reports.sdk.JRCCommunicationAdapter.a(SourceFile:2305) 
 at com.businessobjects.reports.sdk.JRCCommunicationAdapter.if(SourceFile:737) 
 at com.businessobjects.reports.sdk.JRCCommunicationAdapter.a(SourceFile:167) 
 at com.businessobjects.reports.sdk.JRCCommunicationAdapter$2.a(SourceFile:529) 
 at com.businessobjects.reports.sdk.JRCCommunicationAdapter$2.call(SourceFile:527) 
 at com.crystaldecisions.reports.common.ThreadGuard.syncExecute(SourceFile:102) 
 at com.businessobjects.reports.sdk.JRCCommunicationAdapter.for(SourceFile:525) 
 at com.businessobjects.reports.sdk.JRCCommunicationAdapter.int(SourceFile:424) 
 at com.businessobjects.reports.sdk.JRCCommunicationAdapter.request(SourceFile:352) 
 at com.businessobjects.sdk.erom.jrc.a.a(SourceFile:54) 
 at com.businessobjects.sdk.erom.jrc.a.execute(SourceFile:67) 
 at com.crystaldecisions.proxy.remoteagent.RemoteAgent$a.execute(SourceFile:716) 
 at com.crystaldecisions.proxy.remoteagent.CommunicationChannel.a(SourceFile:125) 
 at com.crystaldecisions.proxy.remoteagent.RemoteAgent.a(SourceFile:537) 
 at com.crystaldecisions.sdk.occa.report.application.ds.a(SourceFile:186) 
 at com.crystaldecisions.sdk.occa.report.application.an.a(SourceFile:108) 
 at com.crystaldecisions.sdk.occa.report.application.b0.if(SourceFile:148) 
 at com.crystaldecisions.sdk.occa.report.application.b0.b(SourceFile:95) 
 at com.crystaldecisions.sdk.occa.report.application.bb.int(SourceFile:96) 
 at com.crystaldecisions.proxy.remoteagent.UndoUnitBase.performDo(SourceFile:151) 
 at com.crystaldecisions.proxy.remoteagent.UndoUnitBase.a(SourceFile:106) 
 at com.crystaldecisions.sdk.occa.report.application.DatabaseController.a(SourceFile:2159) 
 at com.crystaldecisions.sdk.occa.report.application.DatabaseController.a(SourceFile:543) 
 at com.crystaldecisions.sdk.occa.report.application.DatabaseController.a(SourceFile:3898) 
 at com.crystaldecisions.sdk.occa.report.application.DatabaseController.setTableLocation(SourceFile:2906) 
 at com.mysystems.myapp.common.CRJavaHelper.changeDataSource(CRJavaHelper.java:157) 
 at com.mysystems.myapp.common.CrystalReport.print(CrystalReport.java:202) 
 at org.apache.jsp.english.CrystalReportParms_jsp._jspService(CrystalReportParms_jsp.java:368) 
 at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70) 
 at javax.servlet.http.HttpServlet.service(HttpServlet.java:717) 
 at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:377) 
 at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:313) 
 at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:260) 
 at javax.servlet.http.HttpServlet.service(HttpServlet.java:717) 
 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290) 
 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) 
 at com.mysystems.myapp.common.MyServletFilter.doFilter(MyServletFilter.java:107) 
 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) 
 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) 
 at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233) 
 at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191) 
 at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127) 
 at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102) 
 at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) 
 at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:298) 
 at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:857) 
 at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:588) 
 at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489) 
 at java.lang.Thread.run(Thread.java:595) 
Caused by: com.crystaldecisions.reports.common.QueryEngineException: Unexpected database connector error 
 at com.crystaldecisions.reports.queryengine.Connection.bf(SourceFile:2958) 
 at com.crystaldecisions.reports.queryengine.Rowset.z3(SourceFile:944) 
 at com.crystaldecisions.reports.queryengine.Rowset.bL(SourceFile:533) 
 at com.crystaldecisions.reports.queryengine.Rowset.zM(SourceFile:245) 
 at com.crystaldecisions.reports.queryengine.Connection.a(SourceFile:776) 
 at com.crystaldecisions.reports.queryengine.Table.a(SourceFile:2234) 
 at com.crystaldecisions.reports.queryengine.Table.if(SourceFile:2161) 
 at com.crystaldecisions.reports.queryengine.Table.try(SourceFile:1525) 
 at com.crystaldecisions.reports.queryengine.Table.a(SourceFile:568) 
 at com.crystaldecisions.reports.queryengine.Table.u7(SourceFile:2405) 
 at com.crystaldecisions.reports.dataengine.datafoundation.AddDatabaseTableCommand.new(SourceFile:529) 
 at com.crystaldecisions.reports.common.CommandManager.a(SourceFile:71) 
 at com.crystaldecisions.reports.common.Document.a(SourceFile:203) 
 at com.businessobjects.reports.sdk.requesthandler.f.a(SourceFile:175) 
 at com.businessobjects.reports.sdk.requesthandler.DatabaseRequestHandler.byte(SourceFile:1079) 
 at com.businessobjects.reports.sdk.JRCCommunicationAdapter.do(SourceFile:1167) 
 at com.businessobjects.reports.sdk.JRCCommunicationAdapter.if(SourceFile:661) 
 ... 47 more 
Caused by: com.businessobjects.reports.jdbinterface.common.DBException: Unexpected database connector error 
 at com.crystaldecisions.reports.queryengine.driverImpl.jdbc.JDBCQueryDefinition.Execute(Unknown Source) 
 at com.crystaldecisions.reports.queryengine.driverImpl.jdbc.JDBCQueryDefinition.Execute(Unknown Source) 
 at com.crystaldecisions.reports.queryengine.Connection.bf(SourceFile:2953) 
 ... 63 more 
Caused by: java.sql.SQLException: ORA-00904: "Fun_getEmpAddress": invalid identifier 
 
 at oracle.jdbc.driver.DatabaseError.throwSqlException(DatabaseError.java:124) 
 at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:304) 
 at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:271) 
 at oracle.jdbc.driver.T4C8Oall.receive(T4C8Oall.java:622) 
 at oracle.jdbc.driver.T4CStatement.doOall8(T4CStatement.java:111) 
 at oracle.jdbc.driver.T4CStatement.execute_for_describe(T4CStatement.java:350) 
 at oracle.jdbc.driver.OracleStatement.execute_maybe_describe(OracleStatement.java:895) 
 at oracle.jdbc.driver.T4CStatement.execute_maybe_describe(T4CStatement.java:382) 
 at oracle.jdbc.driver.OracleStatement.doExecuteWithTimeout(OracleStatement.java:985) 
 at oracle.jdbc.driver.OracleStatement.execute(OracleStatement.java:1515) 
 ... 66 more 

i'm also getting the same error when i'm trying to call stored procedure (that will fetch the result set and populate the report) through the query in the report-viewer.jsp. The result set is fetched i.e. when i print the result set it shows on tomcat but it is not getting passed to Table object to populate the report. However when i try to give the query explicitly in the form of SELECT statements, it works fine i.e. i can view the report in the browser. But giving query in the form of SELECT is a very naive way and is ok if u have too less reports not requiring too many joins, thats why i was using stored procedure. Any help would be appreciated.

Database Connector Error in Crystal Reports

Hi,
I have a report which has two sub reports. One of the sub reports use a view to fetch data while the other uses a SP. Now the problem that i am facing is as follows-
The sub-report using the stored procedure fails when i execute the main report but if i first execute the sub report with the SP, and then again run the main report, it works fine.
I tried an ODBC trace to find out why this was failing. When the main report is run for the first time, the sub report was not executed properly. The sub report uses a SP which expects two parameters. So at the first run, only one parameter gets passed to the sub report. however on the second run, the sub report successfully gets both the parameters.
The error that is encountered says:
Database Connector Error: 'HY000:[DataDirect][ODBC Oracle driver][Oracle]ORA-06550: line 1, column 58: PLS-00103: Encountered the symbol ")" when expecting one of the following:
(-+ case mod new not null others <an identifier>
<a double-quoted delimited-identifier> <a bind variable> avg
count current exists max min prior sql stddev sum variance
execute for all merge time timestamp interval date......
Could any one please help on this one? I am almost crazy trying to figure this out.
Regards,
Rashmi.

Please re-post if this is still an issue to the Data Connectivity - Crystal Reports Forum or purchase a case and have a dedicated support engineer work with you directly

Database Connector Error : when refreshing the crystal report in Infoview

Hi,
I've created a crystal report on SAP R/3 tables and the report is refreshing fine in my local system. But however when I publish the report to the BOE, and when I try to refresh the report it gives the error:
Error in File <file name>: Database Connector Error. I'm using Crystal reports 2008 and the BOE is XI 3.1.
How can I solve this?
Thanks,
Sanjay

Hey folks,
i suppose we are facing the same error. But where do i check if the key for the server-side integration kit has expired? There is no explicit key in our CMC.
We use BOE XI 3.1.
Thanks in advance!

*Crystal Reports 2008 connection to oracle 11g database error IM003*

Hi ,
I am getting the following error when connecting to Oracle 11 g database using Crystal Reports 2008.
_Logon Failed:Details: IM003:Specified driver could not be loaded due to system error 127 ( Oracle in OraClient11g).
Datebase Vendor Code:160.
The Login and Pw that I am using are correct.
*Could you please let me know any steps that i need to do to resolve this problem.
Thanks!*

Hello,
I haven't seen that error in years... There was a version of Oracles client that did not put the client install into the PATH statement.
Add the Oracle ...\Bin folder to your System Environment variables and then it should work.
Thank you
Don

Unknown Database connector Error - Crystal Reports 2008 and OLE DB

Hi,
I want to create a report based on OLE DB provider.
Once I Select it from the Database Expert list I get this Error: "Unknown Database Connector Error", and the list is empty.
I am using Crystal Reports 2008 on Win XP SP2.
SQL Server 2005 is installed on the local machine.
If I create a UDL File and double click, I can see all OLE DB Providers on the machine.
What am I missing ?
Thanks,
Yuval.

Hi Friends,
Thank you all for trying to help.
- The installed MDAC version is 2.8 (It comes with XP SP2). I have tried installing it again and it says that it is already installed.
- I am not using a bussiness view. Just the simplest blank report in CR2008. I am not able to start it using OLE DB, once I want to choose a provider - I get the error, before even entering connection details such as username and password.
- I am able to build an ODBC report, but when trying to view it using Crystal Reports Windows Form Viewer (from within a .Net application) I get an error: "Failed to Open The Connection". It happens also with reports built on other machines using OLE DB.
Same report works fine with the same application on different machines and I cannot figure out what is the difference.
I think Something on my machine is not right.
Any suggestions ?
Thanks,
Yuval.

Database Connector Error -Crystal Reports

Hi all,
I am using Crystal reports 2008 to design reports for IDM 7.1.The DB is SQL Server 2005.
I am able to design and fetch correct data from the databases and things work fine in the Crystal report tool. But when I try to call the task from IDM-UI , I am getting a strange error and the job fails.
The error message goes like tis:
Failed generating report BasicRoleComposition85837.pdf
com.crystaldecisions.sdk.occa.report.lib.ReportSDKException: Unexpected database connector error---- Error code:-2147467259 Error code name:failed
putNextEntry failed storing85731
I checked the constants and the its all set correctly. I checked the SQL too,it also seems to be ok.
I really cant make out what went wrong.It would be great if someone can help me out with this.
Thank you.
Anupama

Hi Anupama,
I have same error.
Do you know the solution for this ?
Regards,
Pradeep

Crystal Reports Server 2008 v1 - Failed to load database information.

Hi,
Running,
Crystal Reports Server 2008 v1.
MySQL database
Oracle Application Server 10.1.3.5
Redhat Enterprise Linux 5
When running the a report I receive this,
Error in File <report> - <database>: Failed to load database information.
The database I am trying to running the report on is Oracle. Do I need to install some Oracle drivers (client)? Also, shouldn't the Oracle Application Server have drivers?
I have also read a few ports stating the drivers are included with the crystal reports install ... true or false?
Thanks.

Still no go ..
Installed the Oracle Client (type: runtime) and set,
LD_LIBRARY_PATH="/data/oracle/oracle1/client/11gR2/lib"
And restarted the Oracle Application Server.
Any other ideas?

Crystal Reports scheduled in CMC Fails -Error: database connector error

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