Crystal Reports Server 2008 v1 - Failed to load database information.

Hi,
Running,
Crystal Reports Server 2008 v1.
MySQL database
Oracle Application Server 10.1.3.5
Redhat Enterprise Linux 5
When running the a report I receive this,
Error in File <report> - <database>: Failed to load database information.
The database I am trying to running the report on is Oracle. Do I need to install some Oracle drivers (client)? Also, shouldn't the Oracle Application Server have drivers?
I have also read a few ports stating the drivers are included with the crystal reports install ... true or false?
Thanks.

Still no go ..
Installed the Oracle Client (type: runtime) and set,
LD_LIBRARY_PATH="/data/oracle/oracle1/client/11gR2/lib"
And restarted the Oracle Application Server.
Any other ideas?

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Crystal Reports Server 2008 - Jobserver fails!

Hi,
I've just installed Crystal Reports Server 2008 V1. With the server specs listed below:
ESX VMWare Server
OS: Windows Server 2003
RAM: 4GB
DISK: 20GB FREE
I've since started scheduling reports and setting up of the user profiles/access levels.
The scheduling of reports worked fine for the first 2-3 days. After that, it seems as though the job server just dies/stops scheduling. Any other instances that are run manually will be stucked with the status "Pending".
Only after rebooting the Jobserver, will the 'stuck' jobs be processed. This is getting kind of irritating and unacceptable. Anyone has any solutions to this issue that i am facing ?.
Really appreciate any help!
Also, my event log shows a couple of errors and warnings which i will add below:
Event Type:     Error
Event Source:     BusinessObjects_JobServer
Event Category:     Scheduling
Event ID:     45388
Date:          16/12/2009
Time:          2:45:31 PM
User:          N/A
Computer:     XXXCRS01
Description:
Subprocess (Job Server Child) could not be started. Reason: Couldn't get IJob interface or writing IAudit: Pipe exception. Reason: jobserverchild (procreport, 0, Timeout waiting for Child [5724] to register ([120]seconds).
Event Type:     Warning
Event Source:     BusinessObjects_CMS
Event Category:     General
Event ID:     33017
Date:          16/12/2009
Time:          2:44:58 PM
User:          N/A
Computer:     XXXCRS01
Description:
Unable to contact server XXXCRS01.WebApplicationContainerServer on machine XXXCRS01 to perform status notification. Please check the server's system log for errors.
Edited by: Tan Ivan on Dec 16, 2009 8:28 AM
Edited by: Tan Ivan on Dec 16, 2009 8:30 AM

Hardware resources were NEVER an issue. We have quad core boxes with 2 processors, no other reporting requests just sitting idle and we see this. We now installed SP3 for XI 3.1 and still occasionally seeing it. RAM
We found that if the CMS or the Job server are restarted (we tested this with CR, Webi, Deski) all use the same code to process jobs so it makes sense.
SAP told me to add the -type outproc on ALL job servers. I tried this, I haven't had pending jobs yet on XI 3.1, but doesn't mean it doesn't happen anymore. We only randomly saw this due to our activity on the boxes.
It's one main pressing point for us to move to XI 3.1 Sp3.
By adding this switch we were told it won't re-use any jobserverchild.exe's. It will only create and close new ones used for the request.
We saw our pre-spawned go way down, so it looks like it doesn't pre-spawn any after putting this switch in the command line of the job server.
I still have a case open on this issue. I am waiting for it to appear it's head.
We noticed that it wasn't just Crystal, but all jobs pended. So I suspect what's happening is that something is losing connectivity, yet when I looked at the DB - it was saying active and running just like what we were seeing.
If we restart the CMS OR the job servers, either way they worked after that. I didn't have to do both so that seems like something is losing connectivity to the CMS.
One might say the one point of failure might be the CMS...since all other job servers are having issues. However, all on demand jobs were running fine, even against samples.
So it's a weird issue. I traced as well and no one at SAP could see anything. As soon as I restarted the problem went away so hard to trace unless I let it trace for days.
Edited by: Mike Kostuch on Oct 26, 2010 9:02 PM

Crystal Reports Server 2008 Repository Database

We've configured a new CRS 2008 server and have a "failed reports" report that worked in the old Crystal Enterprise 10 environment. It would query the repository database CMS_InfoObjects table and report failed reports for the day.
With the new version of Crystal Reports Server 2008 and the new repository database, the ObjName field and others in this table are now varbinary fields.
How can we query this field like we did with the old version to get our "failed reports" report to work?
I can't really find any informatin on the structure, etc. or how to query the repository database.

Unfortunately, you can't query it directly from a report. You have to use the query language that comes with the SDK.
I'm not sure whether CRS comes with the same Query Builder tool that comes with BusinessObjects, but if it does you can access it through a url like this: http://<server name>/AdminTools/querybuilder/ie.jsp.
To get the list of failed reports, you would run something like this query:
Select SI_NAME, SI_ID, SI_CREATION_TIME
from CI_INFOOBJECTS
where SI_INSTANCE = 1
and SI_SCHEDULE_STATUS = 3
and SI_CREATION_TIME >= '2010/08/19,00:00:00'
Unfortunately, there is no way to automate this with the Query Builder. You would have to manually run this query every day to get the information you're looking for.
If you can write code in Visual Studio or Java (or have someone available who can do this), this type of thing is not difficult to do in the SDK. You could handle it a couple of ways:
1. Create a program that loads the information to a table in your database and then run a report in CRS that will show that data.
2. Create a program that loads the data into memory and runs a report off of the in-memory data.
Either type of program could be set to run under the Windows Scheduler to automatically provide the information.
-Dell

Transfer reports from Crystal Enterprise 9 to Crystal Reports server 2008

Hello,
a decision was made to stand up our new Crystal Reports Server 2008 box and only load new reports to it that were created in Crystal Reports 2008, or ones that were modified in CR 2008.
Now I have all of my users set up and some reports loaded on the new server. There has been a new decision to now move a couple hundred reports off the old server onto the new and also have the same folder structure and schedules as exists on the old CR 9 server.
Is there an export/import tool that will allow for this?

Hi,
i`m not quite sure if you can do this from CRE9 to CRS2008 with the Import Wizard. I think its only supported beginning with CE10.
Check the Import Wizard Guide from:
http://help.sap.com/businessobject/product_guides/boexir31/en/xi3-1_bip_importwiz_en.pdf
Regards
-Seb.

Failed to load database information. Crystal Reports Server 2008

Received the following error message:
Error in File Relatorio4: Failed to load database information.
I'm trying to run a report Crystal Reports 2008 in Crystal Reports Server 2008.
Configuration:
Driver connection: Oracle Server
Server: Windows Server 2003 R2
Any help would be appreciated!

Hi Vilari,
What is the drivers you are using to connect to your database.
Just check with the connection type you are using.
Is the SQL connection with user credentials are working fine.
Just try to connection with SQL 2000 drivers rather than 2005 native client drivers.
Thanks,
Naveen.

Linux - Oracle - Crystal Report Server XI : Error in File Report1: Failed to load database information.

I am using Crystal Reports Server XI on Linux Server with Oracle Server 10g.
I did install Oracle Client on Report Server and config Oracle SID in tnsnames.ora also. It works well with tnsping command. Then, I published a report which was created in Crystal Reports developer on this server.
When I preview the report on Report Server. I got the following error message:
Error in File Report1: Failed to load database information.
Try to fix the problem I ran web Central Management Console -> Objects ->Report1->Process -> Database and set there the following parameters:
Database driver: Oracle
Server: servers_host_name
Database: (tried both ORACLE_SID and tns_name)
User: oracle_user_name
Password: oracle_pw
It still got the same problem.
I will appreciate any help.
Tham.

I was having a similar problem in Crystal Reports Server 2008 v1, and had to install the full client to resolve it, which I didn't like. I poked around some, and was able to get the Instant Client working with a few minor changes. Note that I tried it only with the 32-bit Instant Client even though I was on a 64-bit system because that was what SAP recommended when I talked to them.
The changes I had to do was initialize the Oracle environment variables (the instant client doesn't have a script to do this for you) and to create a soft-link which is included in the full client, but not in the instant client.
To setup the environment variables I created a file called env.sh and put it in /opt/crystal/bobje/setup/oracle/, where /opt/crystal was my install path. This ensured that it got called by the /opt/crystal/bobje/setup/env.sh script which runs as part of the System init scripts to initialize the environment. The following is what I put in my file (again for the 32-bit 11g R2 instant client):
     export ORACLE_SID=summitdb
     export ORACLE_HOME='/usr/lib/oracle/11.2/client'
     export ORACLE_BASE='/usr/lib/oracle/'
     export TNS_ADMIN='/usr/lib/oracle/11.2/client/network/admin'
     export PATH="$:/usr/lib/oracle/11.2/client/bin"
     export LD_LIBRARY_PATH="$$/usr/lib/oracle/11.2/client/lib"
After that, I created the missing soft link using this command:
     ln -s "$/lib/libclntsh.so.11.1" "$/lib/libclntsh.so.10.1"
Once I had done those two things, and restarted the service using the /etc/init.d script, it worked fine.

Crystal Reports Server 2008 - RAS API ReportAppSession.initialize() fail

Hi,
We have a servlet (running on Websphere 6.1 container) trying to connect to Crystal Reports Server 2008 using RAS Java API to open unmanaged reports.
It fails at the very beginning of ReportAppSession.initialize() with error message:
com.crystaldecisions.sdk.occa.report.lib.ReportSDKServerException: Unable to connect to the server: HQ-ROSIE03. - Connection refused: connect-- Error code:-2147217387 Error code name:connectServer
HQ-ROSIE03 is the server name hosting CRS 2008. I try to pass in either HQ-ROSIE03 or HQ-ROSIE03:1566 to setReportAppServer(), but no help.
On CRS2008, I checked from Central Management Console that all servers are up and running. I also add "-ipport 1566" to the commandline of ReportApplicationServer from CMC. It does not help either.
Would you please tell me what might cause the problem based on the error code and message? Thank you.
Here is the code.
        try
          ReportAppSession reportAppSession = new ReportAppSession();
          reportAppSession.createService(
          "com.crystaldecisions.sdk.occa.report.application.ReportClientDocument");
          //HQ-ROSIE03 is the server name that hosts Crystal Reports Server 2008.
          //I tried to pass in the port number, i.e "HQ-ROSIE03:1566". But it got the same exception.
          reportAppSession.setReportAppServer("HQ-ROSIE03");
          // This is where the exception is thrown.
          reportAppSession.initialize();
          ReportClientDocument lo_ReportClientDoc = new ReportClientDocument();
          lo_ReportClientDoc.setReportAppServer(reportAppSession.getReportAppServer());
          lo_ReportClientDoc.open(asReportName,OpenReportOptions._openAsReadOnly);
          ReportServerControl control = new ReportServerControl();
          control.setReportSource(lo_ReportClientDoc.getReportSource());
        catch(Exception exc)
            System.out.println( exc);
Edited by: Lijing Lin on Mar 27, 2009 12:39 AM

There is a typo when adding -ipport 1566 to the RAS server command from CMC.
It is now resolved.

Crystal Reports 2008: Failed to load database information

Hi,
I have an application (windows forms) that loads a report as a ReportDocument, and prints it to a predefined printer.
This report is drawing its data from an xml file with an xml schema, both of which have hardcoded paths in the report.
I have built the project into an installer and have installed it on my local machine. Works great, prints fine.
However whenever I install it on another machine (and thus deploy the redistributable) I get the following error when the user tries to print.
CrystalDecisions.CrystalReports.Engine.DataSourceException: Failed to load database information.
Error in File temp_b647a5f7-7ab3-4f76-8154-0063f3b2b394 {1ADFD95E-D1A2-42A9-AC96-E8DBE2B9940A}.rpt:
Failed to load database information. ---> System.Runtime.InteropServices.COMException (0x800002CD): Failed to load database information.
Error in File temp_b647a5f7-7ab3-4f76-8154-0063f3b2b394 {1ADFD95E-D1A2-42A9-AC96-E8DBE2B9940A}.rpt:
Failed to load database information.
I have narrowed the exception in my code down to the following line (which I don't think is the problem)
LabelToPrint.Load(Util.workingDirectory + "Labels\\" + fileName + ".rpt");
LabelToPrint.PrintToPrinter(ps.PrinterSettings, ps, false);
Is there something that I need to set up on the users system that I don't know about? Could the system not have ODBC capability? Any help would be greatly appreciated.
Thanks,
~Adam
PS. I am using VS2008

A sugestion and a question:
Make sure you are using SP 2:
https://smpdl.sap-ag.de/~sapidp/012002523100009038092009E/cr2008win_sp2.exe
msm:
https://smpdl.sap-ag.de/~sapidp/012002523100009159092009E/cr2008sp2_mm.zip
msi:
https://smpdl.sap-ag.de/~sapidp/012002523100009159002009E/cr2008sp2_redistinstall.zip
How are you conencting to the xml? Native (crdb_xml.dll), ODBC, etc.?
Ludek
Follow us on Twitter http://twitter.com/SAPCRNetSup

Please help with my crystal reports server 2008 trial setup

Firstly, if this is in the wrong section feel free to move it. I find this forum is to big to find the information i need, in fact trying to find anything i need on this website is almost impossible. So far not impressed with SAP at all! we download a trial and when we have problems nobody can support us and we have to post in the forums for answers, which i find disgracefull to be honest. So this post is my last attempt of finding the answers to my problems or we are going to forget crystal reports server for good! I was also told that if i wanted help setting this up then i would have to pay, thats not how things usually go when we download a trial of any software!
Anyway, rant over!!
Right, we have windows server 2008 and have installed crystal reports server 2008. So far all i have managed to get working is the reports themselves which run and schedule fine. The dashboard and business views are so confusing i just dont get it at all, the manuals dont help either becuase they are rubbish basically. But my first problem is trying to get windows AD authentication working! easier said than done. I have spent 4 days trying to get it working but nothing is happening. this is what i have done so far
Set up all the options in the CMC to enable AD authentication, mapped a few groups one of which i am a member of.
Then i setup the krb5.ini file like below (removed my server name and domain name)
[libdefaults]
    default_realm = DOMAIN.CO.UK
    dns_lookup_kdc = true
    dns_lookup_realm = true
    udp_preference_limit = 1
[realms]
DOMAIN.CO.UK = {
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    default_domain = DOMAIN.CO.UK
i also have that other file bscLogin which looks like this...
com.businessobjects.security.jgss.initiate {
com.sun.security.auth.module.Krb5LoginModule required;
The server inteligence agent has been set to use the same username as i specified in the CMC which is also the service principal name and the administartion name
i have set the web config file to use SecWINAD as default, i have also set it to give the option of enterprise, win ad etc in a drop down list
i have gone round in circles for days following the instructions, and nothing is happening
Also i dont see any usernames within the groups i have mapped , am i supposed to see any? am i supposed to add them manually?? if so, whats the point in that?
So now everytime i try to log in i get this error message
Account Information Not Recognized: Active Directory Authentication failed to log you on. Please contact your system administrator to make sure you are a member of a valid mapped group and try again. If you are not a member of the default domain, enter your user name as UserName@DNS_DomainName, and then try again. (FWM 00006)
There is also another error message i get, which isnt coming up right now but it says somthing along the lines of could not authenticate at this time (FWM 00005)
i fail to see what im doing wrong. I shoudl also point out that the username i am using for everything is our own network admin password!
any ideas on things to check before we give up with this all together?

Hi Roberto,
With the changes when SAP took over BusinessObjects the support packaging also changed. It's the way it is now but we are moving to and giving as much options as we can. SAP works on the Self Serve practice. the info is available but you have to find it, which is another thing we are working on to improve for BOE/CRS.
Best place to start is in the CMS link off the start menu, You'll find the Admin Guide and Setup/Configuration Guides. You can also find all of the latest info and updates to those guides from help.sap.com then click on the SAP BusinessObjects tab along the top and then on the left click on All Products and then filter on your version.
Once the Firewalls and Domains and your CRS Server is added to the Trusted Domains and ports opened to allow CRS to talk to the DNS Server CRS will begin to load all of the users into it's User Mappings. You still have to add each user or Group of Users but they will be available. Documents does describe how to....
Once you have the Admin Guide search on Security and it explains in details how to set up and which ports need to be opened etc.
Thank you
Don

Error when running a report in Crystal Reports Server 2008

Received the following error message:
Error in File Relatorio4: Failed to load database information.
Or
Error
Failed to open the connection. Relatorio4 Details: [Database Vendor Code:
12154 ]
I'm trying to run a report Crystal Reports 2008 in Crystal Reports Server 2008.
I use the native driver for Oracle (Oracle Server).
Any help would be appreciated!

Hi Vilari,
Do a small test to test your connection.
-Right Click on desktop ->
Create new text document->
Save as test.UDL->
double click and test connection by selecting driver name,datasource name,user id and password.
Click on Test Connection.
It should be succeed.
Database Vendor Code is the error returned by the database client/server.Its not a Crystal Report Error.Check Microsoft's web site for more info on what that error means.
Likely the client has not been in stalled or configured or both.
Also check that proper DSN is configured or not.
As you are using Oracle make sure that a TNSNAMES.ORA file exists and is in the proper place and accessible. See the operating system specific manual for details on the required name and location.
Check to see that the service name exists in one of the TNSNAMES.ORA files and add it if necessary.
Make sure there are no syntax errors anywhere in the file. Particularly look for unmatched parentheses or stray characters. Any error in a TNSNAMES.ORA file makes it unusable.
Hope this helps
Regards,
Shweta

Crystal Reports Server 2008 (Linux) - Crystal Reports/MySQL/ODBC Issue

Hello,
I have successfully installed CRS '08 on a Red Hat Enterprise Linux 4 server. All services run fine.
In the CMC, I have uploaded a Crystal Report that connect to a remote MySQL server.
I have installed the My SQL ODBC 3.51.11 and .12 Drivers as a System DSN.
I have proven that the reports run fine in Crystal Reports 2008 directly against the remote MySQL DB server.
(in Windows but with the same 3.51 ODBC Drivers)
I have also proven that the database connection works okay from the CRS '08 Red Hat server to the remote MySQL DB server, when also creating a system DSN (using bash ./ODBCConfig)
The problem is that when I log into the CMC or InfoView, and when I run the Crystal Reports from there, I get an error message:
"Error in File <MyCrystalReport>: Failed to load database information"
Is there something wrong with my specific Crystal Reports' Database Configuration? (Right click- Database Configuration)
I see the driver was registered correctly in the /etc/odbc.ini file
Am I supposed to set any other ODBC environment variables?
Is there are firewall issue (port 3306 is already open)?
In summary, the install was successful, and Crystal Reports can be uploaded and viewed via CMC or InfoView, but I cannot run the Crystal Reports against the database.
Please advise, Thanks!

Hi, I'm facing a similar problem. My ODBC DSN never works with CRS. Here are the details: 
(1) I installed the CRS 2008 in /opt/crystalreportsserver_2008_v1/ on a Linux platform. The CRS works well. I created a report with Crystal Reports 2008. This report directly connects to a MySQL server. After I published the report and manually modify its database configuration, I can browse it from InfoView. I'm sure that CRS, MySQL, and a report connecting to MySQL are all good. 
(2) Then, I created an ODBC DSN on a Windows platform. This DSN connects to a MySQL server. I created another report with Crystal Reports using this DSN. The report can show the data within Crystal Reports. 
(3) Then, I published the second report to CRS, but when I try to browse it, I always get such a message: Failed to open the connection. 
I have configured the ODBC for CRS on the Linux server and I think the configuration is correct. This is how I do that: I edited the /opt/crystalreportsserver_2008_v1/bobje/odbc.ini file. In the file I added a data source called ods_telstar. Following is the content of the file: 
[ODBC Data Sources] <
CRSQLServerWP=DataDirect 5.3 SQLServer Wire Protocol Driver 
CRSybaseWP=DataDirect 5.3 Sybase Wire Protocol Driver 
CRText=DataDirect 5.3 Text Driver 
%SYBASEDSN%=DataDirect 5.3 Sybase Wire Protocol Driver 
ods_telstar = MySQL 
 
... 
 
[ods_telstar] 
Description = ODS on telstar 
Trace = Off 
TraceFile = stderr 
Driver = /opt/crystalreportsserver_2008_v1/bobje/enterprise120/linux_x86/odbc/lib/libmyodbc5.so 
SERVER = xxx 
USER = xxx 
PASSWORD = xxx 
PORT = 3306 
DATABASE = ods 
 
In the middle I removed some data source definitions that are by default in the file. Note that I use "xxx" to replace the server name, user, and password. Such information is for internal use and I'm sure the original information is correct. The MySQL ODBC driver file has been put in the correct location. Correct access permissions has been assigned to the file. 
I've tried to restart the CRS server, but still the report using ODBC DSN cannot be viewed. 
The reason that we want to user ODBC DSN is that we may have many reports to publish. When we design the reports, we specify that they get data through an ODBC DSN such as ods_telstar. If we configure the same DSN on CRS, then we don't need manually modify each report's configuration after we publish them. If these reports are directly connecting to MySQL, then we have to manually modify each one's database configuration after we publish them. 
I've no idea what's wrong with all the setup. Any suggestions and comments are appreciated!

Crystal 2011 Failed to load database information error when upgrading from 2008.

I'm unable to get past this error. Error in File ~tmp34887ec5d7e6780.rpt: Failed to load database information.
Configured Windows 2008 64 bit Server
Installed Crystal Report Server 2011 - BI Enterprise 14.0.0
Oracle 11g 64 bit version
I can test the connection with success. I can also run the tnsping command without issues.
I pubished several working reports from Crystal 2008 to the new server with Crystal 2011. Every time I run a report, I end up with the generic connection error: Error in File ~tmp34887ec5d7e6780.rpt: Failed to load database information.
I saw a post that suggested installing the 32 bit Oracle Client first, and then the 64 bit client, but there was no indication that this would fix the error. Does anyone know if that is infact the solution, or are there other underlaying issues?
Thanks,
Sue

Hi Sue,
Make sure you have 32 Bit version Oracle Client installed on your server as CR2011 is a 32 bit application and CR2011 Processing Server is also 32 bit.
Check for the required Environment variables:
Navigate to Start -> Control Panel -> System.
Navigate to Advance system settings -> Environmental Variables.
Under the user's variable check the environmental variable as given below if any difference make the changes:
ORACLE_HOME=<64-bit version of the Oracle client>
ORACLE_HOME32=<32-bit version>
PATH=<64-bit version>
PATH32=<32-bit version>
BOE_USE_32BIT_ENV_FOR=ORACLE_HOME,PATH
OR
Install Oracle client as ‘Runtime’ install, then there is no need to set the Environment variables.
If the Oracle client is installed prior to Business Objects then just restart the BO servers to make it working.
I am assuming that you are recieving the error from BI launchpad so this post should have been on
SAP BI
- Shahnawaz

Crystal report server 2008 v1 connect to oracle error in win 64 bit

Dear Experts,
I have install crystal report server 2008 v1 in windows server 2008 64-bit, oracle client 10g 64 bit. When report connect to database, it 's has an error: Fail to load database information.
I tested on crystal report 2k8 v1 by : Open this report file , and preview, It has an error :
" Fail to load database information. Details: the database connector crdb_oracle.dll could not be loaded. The correct version of the database client for this database type might not be installed".
But, on win XP 32 bit, It's OK.
Could you please tell me how to fix it?
Thanks and Best Regards.
Quan, Ly Thanh - Software Engineer, Information Technology Center- Mekong Housing Bank- Viet Nam
Edited by: Ly Thanh Quan on Jun 21, 2010 9:17 AM

Hi,
first you must uninstall the 64 bit version.
But you can install the 32bit version on a 64bit OS.
When you install the 32bit version please make sure to not install into the "Program Files (x86)" Folder - somethimes i had problems with the "(" ")".
Regards
-Seb.
Edited by: Sebastian Wiefett on Jun 22, 2010 9:29 AM

Connecting Crystal reports server 2008 to BI 7.0

Hello,
I have a BI 7.0 server on Unix machine. I am trying to install crystal reports 2008 on windows 2003 server, and further integrate it to SAP BI by installing SAP integration kit. I have done the below.
1) Installed crystal reports server 2008 on windows 2003 server.
2) I can launch the CMS by start programs --> crystal reports server 2008 --> Central Management console.
3) I enter my user id an password and can see the business object portal with all the entries in it,
4) I have also installed SAP BOBJ integration kit (XI3.0) as well. It installs successfully. The only difference in the guide and what I did was, it dint prompt me for the CMS information, but it did when I was installing crystal reports server 2008.
5) Now I am able to connect to CMS, but I donot find the SAP authentication tab, and the server details tab, as per the guide.
I am a basis admin, and experimenting this for the 1st time. I need to set this up for one of the clients. They want to do some BI reporting through crystal reports. I have installed crystal reports server as of now. The client will now try to access it through CMS , by "InfoView". But CMS isnt giving me SAP auth tab, for me to go ahead and configure the SAP related settings.
Any inputs on the same will be highly appreciated.
Thanks,
AK

Hi Ingo,
Thanks for that reply..I am stuck now when I am trying to publish a report. I will summarize, what I have done so faar, just to make it easier to reply.
1) Installed the BO edge series xi 3.1
2) Installed Crystal report 2008
3) Installed the BOBJ/SAP integration kit.
4) Did the configuration steps as per the manual downloaded from SAP site named:"XI3-1_BIP_SAP_INSTALL_EN.pdf"
I created create a report, but I am not able to publish it. I am clicking the option to directly publish it to enterprise.But its failing complaining regarding some BI roles..not sure...My BW publisher service is starting fine.
Only thing is, I have created all the athorizations etc. i can also Log in to CMC with my BW credentials..So I am assuming BOE is atleast talking with SAP. But my my main aim is publishing reports on the server, which isnt happening when I save it with the above option.
Ok..one more thing, i have not performed the steps for the SAP/BOBJ server side trust..I think this might be the reason as well..Wanted your opinion on it.
Appreciate your input as always..
Thanks,
AK

Crystal Reports Server 2008 trial install - unable to log into CMC

Hi,
I have been looking for a way to host my existing Crystal XI reports on our in house web application rather than using a thick client application with cview. I was told that the options were Crystal Reports Server 2008 or Visual Studio 2008. I have downloaded trials of both and am currently testing.
After installing Crystal Reports Server 2008, including MySQL DB and Tomcat web server, i am unable to log into any of the applications with the error that:
Error: Server SCOTTPC:6400 not found or server may be down (FWM 01003) null
After seeing this i checked the services on my test machine and found that the Server Intelligence Agent was not started. So i tried starting it and recieved the generic windows message:
Service on local computer started and them stopped. Some services stop automatically if they have no work to do ... etc
After multiple reboots and reinstalls i am still unable to use any aspect of the application as i am unable to log into the CMC as the server is down. Now i am new to Crystal reports and web servers so have a very limited knowledge of whats going on here - i am primarily a DBA. From what i can tell MySQL does not even appear to be installed but i cannot be sure.
Any suggestions?

ok... after research it seems a DSN has not been created.
Also when trying to start the server intelligence service i see the following in the application event viewer:
[Node Name: SCOTTPC]
[User Name: SYSTEM]
Server Intelligence Agent has failed to initialize because the bootstrap file C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\_boe_SCOTTPC.bootstrap is missing information about the CMS cluster. Please restore your bootstrap file from your backup.
i have recreated the bootstrap file but still get the same error.
i have SQL Server 2005 installed on this rig as well - could this be causing the issue? Would it be better for me to integrate this to SQL Server rather than using the MySQL DB that comes with Crystal server 2008?

Crystal Reports Server 2008 v1 - Failed to load database information.

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