Crystal Reports Server XI - A subset of Business Objects Enterprise?

Post Author: RVM
CA Forum: General
I'm evaluating Crystal Reports Server XI with a view to fulfilling the reporting requirements of my Client. I've identified Crystal Reports Server XI as the ideal solution and have been looking for documentation that describes the constituents of CRS XI and the architecture of the product from a technical perspective. I haven't been able to locate an administrators guide for CRS XI similar to the one available for crystal Enterprise 10 and Business Objects Enterprise XI R2. I've read that CRS XI is a subset of Business Objects Enterprise XI and as such has the same arichitecture. COuld some please clarify what constituents of BO Enterprise XI also reside within CRS XI?
Thanks in advance,
RVM

Post Author: yangster
CA Forum: General
It is kind of annoying that they didn't bother to create any documentation for Crystal Server XI.I've used both products and the key difference is that Crystal Server XI is limited to 20 user licenses (combination of either named or concurrent types) so if you have a very large user environment then your only choice may be BO XI.In terms of development and deployment the key difference between the 2 is that BO XI allows you to create universes. Which in terms allows you to use the Webi functionality. You can still use webi in Crystal Server but that's kind of pointless as the only universes you will be able to report off are sample universes. Within Crystal Server you will still have all the functionality that exist in BO XI with the exception of the universes so you can still build business views, list of values, schedule reports, create custom calenders, etc. So if you were to just snip out everything that deals with universes in the BO XI admin guide you'd have the Crystal Server admin guide.

Similar Messages

Crystal Report XI R2 save as to Business Objects Enterprice XI R2

Hi All,
I am trying to save a Crysttal Report XI R2 from crystal reports to Business Objects Enterprice XI R2 but I am getting a unable to launch to ReportAdd program.
I checked and the program ReportAdd.exe.
I am not sure why I can not upload this to the Enterprise server.
Help!!
Rick
Exact Message
There was an error while retrieving data from the server: Failed to read data from report file /var/tmp/IHWeeklyResultsSummaryDepartment.rpt. Reason: Failed to open print engine for /hisrep/local/bobje/bobjewca/bobje/enterprise115/solaris_sparc/wcs/reportadd/tmpreport/~ci1e51566f3c36470.rpt. Ensure that CRPE32 is installed on this computer.
Edited by: Rick Phillips on Oct 6, 2008 10:56 PM

Report designed in CR XI R2 (v11.5.8.826). Being saved to a
BO Enterprise XI R2 (v11.5.3.4175) server.
Tried saving the report to the BO repository, takes a long time and then pops up with the error:
Failed to read data from report file <report location> Reason: Unable to launch <Crystal Report location where reportadd.exe is> program to add report to the system.
I login to the server and try to upload the report using the "Publishing Wizard". I get the same error, this time referencing the location of reportadd.exe in Business Objects.
A look at the BO log shows me:
Timestamp ProcessID ThreadID Message
[Thu Oct 16 17:47:58 2008] 5956 6036 assert failure: (.\fromreport.cpp:257). (false : PipeListener: timed out reading from pipe: No error).
[Thu Oct 16 17:47:58 2008] 5956 6036 assert failure: (.\fromreport.cpp:275). (false : user: Administrator, cmd: "<path>ReportAdd" -report
cgyfs03\home1\users\chauian1\Desktop\CapExReport-final.rpt -token z00@1gH_Nm^@`bF?E;nI01BgK=Z;G8Z:H:b<g3`NT=`7A]fJ[kkZLdj4kcGUe`AMZbQ;f1i9TeP7ei`I5MgXHP`4[:?50 -loggingPath "<path>Logging" -discard -newrpt -version 1150 -thumbnail 1 -readpipe 4BC -writepipe 350).
[Thu Oct 16 17:47:58 2008] 5956 6036 assert failure: (.\fromreport.cpp:280). (false : Killing ReportAdd process).
[Thu Oct 16 17:47:58 2008] 5956 6036 assert failure: (.\fromreport.cpp:283). (false : ReportAdd process died).
[Thu Oct 16 17:47:58 2008] 5956 6036 assert failure: (.\fromreport.cpp:557). (false : Unable to launch "<path>ReportAdd program to add report to the system.).
That being said, sometimes it does work. The behavior of both the publishing wizard and CR when saving or trying to upload the report is an hour glass for about 4-5 minutes. If you click away from the application and then click on it again, it states "Not responding" but it is still working. In some cases when I try again to save the report, it goes through in 1-2 minutes. Sometimes if I click away and come back, click on the active app again so it states "Not responding" it will complete saving.
No resolution as of yet, simply keep on trying. This only happens on this particular report which uses a good amount of tables and custom commands all querying a Sybase database. I have other reports with the same functionality that do not run into this problem.

Crystal Report LDAP authentication with SSL to Business Objects XI 3.1 SP3

Hi,
Here is the issue
Business Objects XI 3.1 SP3
Crystal report 2008
LDAP is configured with SSL and working great within BO.
In Crystal report 2008, enterprise authentication worked, but not LDAP with SSL, I got "Security plugin error: Failed to set parameters on plugin.
If I try with LDAP with no SSL, everythingu2019s fine. Do I have to setup something on the "workstation" side to be able to user LDAP with SSL ?
*I already tried to disable firewall
Thanks for your help

Hi,
check SAP Notes 1320510 and 1272536
Hope that helps.
Regards
-Seb.

Using Web Services on the Crystal Report Server XI to return reports

Hi,I'm trying to setup for the first time a Crystal Reports Server XI R2 and put a couple of reports onto the server. This is so I can access the reports on the crystal reports server using using the crystal web services and finally display the reports in an ASP.NET web application.So far I have installed the server, created a couple of reports, put them on the server, and tested to see that I can access the reports using the Central Management Console. This all works fine and the reports are returned. Ok, now for the bit that's not working. I've got a C# ASP.NET web application, and I've followed a couple of <a href="http://support.businessobjects.com/documentation/product_guides/cr_net/vs_2005/html/crtsktutorialsotherdynamicpulldownwebservicehelpermethod.htm" target="_blank" title="Adding a Helper Method to Access Crystal Reports Web Services">tutorials</a> to give me an idea of what I should be doing to use the Web Services that are provided: <ul><li>ServerFileReportManager.asmx</li><li>ServerFileReportService.asmx </li></ul>However, it appears that when I list the child objects on the crystal server:<blockquote>serverFileReport = new ServerFileReport(); serverFileReport.ReportPath = ""; reportManagerRequest = new ReportManagerRequest(); reportManagerRequest.ExtraData = serverFileReport.GetExtraData(); reportManagerRequest.ParentUri = serverFileReport.ToUri(); ReportManagerResponse reportManagerResponse = new ReportManagerResponse(); reportManagerResponse = serverFileReportManagerProxy.ListChildObjects(reportManagerRequest);</blockquote>I always get a reportManagerResponse.ReportUris with a count of 0. Now the thing is I know that I have a couple of reports on the Crystal Server, but for some reason they're not been picked up. I must be missing something.Does anyone have any ideas??? Please!Many thanks in advance, ChrisCurrent Set-up:<ul><li>Crystal Reports Server XI R2 (11.5)</li><li>Virtual Directory of the web services: crystalreportviewers115 </li><ul><li>(Physical Path - C:\Program Files\Business Objects\common\3.5\crystalreportviewers115)</li></ul><li>Development Environment: Visual Studio 2005</li></ul>

I looks like your mixing technologies here. You are using Crystal Report Server and the Crystal Report Web Services that come with Visual Studio.I know that this might seem like they are the same product, and the naming does seem confusing but I'll try and make it easy for you to understand.Crystal Reports Server - This is a managed reporting solution which allows you to distribute your reports via the web. It has features like scheduling and built in security.It appears that you have a handle on what Crytal Report Server is from what you have been able to accomplish those far. You have created your report and published it to Crystal Report Server and viewed it via the Central Management Console. Crystal Reports Server has two methods for accessing the reports programatically.1. The Enterprise SDK2. The Web Services SDK<a href="/node/353">Check out this white paper that compares these two SDKs </a><a href="/node/256">This paper describes the Web Services SDK.</a>In the above paper there is a getting started section which points you to the Developer Library which shows you how to install the web services on your Crytal Reports Server machine.Crystal Reports Server does not have the Business Object web services installed by default so I would suggest following the directions in the <a href="http://devlibrary.businessobjects.com/BusinessObjectsXIR2/en/devsuite.htm">Developer Library.</a>The directions wont talk about Crystal Reports Server but these are the directions to get the Web Services installed. There is another web services technology which you are writing code for which is called Crystal Report Web Services. This technology comes with Visual Studio 2003. It provides un-managed reports via webservices. Un-managed means these reports are not published to Crystal Reports Server.So basically your problem is that your code is for Crystal Report Web Services but you are trying to view reports published to Crystal Reports Server. To take advantage of scheduling and security and web service access I would suggest using Crystal Reports Server and install the Business Objects Platform webservices to access the reports. I hope that's clear. Rob Horne <a href="/blog/10">Rob's blog - http://diamond.businessobjects.com/blog/10</a>

Comparison between Crystal Report Server XI R1, Crystal Report Server XI R1 , Business objects Enterpirse XI R1 and BOXI R2?

Hello Everybody,
I am new to Business Objects Enterprise. I need to know what is differnce between Crystal Report Server XI R1and Crystal Report Server XI R1 ; Business objects Enterpirse XI R1 and BOXI R2?
As a beginner, it will be very much helpful for me to learn in a better way and to go in the right track.
Thanks in Advance.
Regards,
Annapoorani

Annapoorani,
I will start off with the basic difference beteen Crystal Report Server and Business Objects Enterprise. We can continue on after this initial bit of information.
Essentially, Crystal Report Server is a much like a subset of the full Enterprise Product line. Whereas CRS is used for storing and scheduling Crystal Reports, the Enterprise product extends this usability to also include Desktop Intelligence Reports as well as Web Intelligence reports. There are also added features available with the full Enterprise Suite (depending on the licensing and installation) that also provide Performance Management, Dashboards and other enhancements.
In the sence of XI vs XIR2, XIR2 is more up to date with fixes and service packs. You will find the original XI products to be closer to an end of lifecycle when it comes to support.
As well, the newest release not mentioned in your line of questioning is Business Objects XI3.0. Currently this is a java based deployment, but there will be a .NET version forthcoming. Many new features have been added and you can find more information directly at www.businessobjects.com pages. There is a full section on the website that outlines the various products.
Edited by: Tony Foster on Jul 16, 2008 11:22 AM

Crystal Reports published on Business Objects Enterprise Server

Hi all,
I am having a few difficulties after i save my crystal report to the Business Objects Enterprise Server XI 3.1.
1) for the reports with static parameters the "Crystal Reports Print Control" doesbnot work. It gets stuck and i guess cannot load the print function. Don't know what exactly causes it but i made two similar one field reports and saved them to the server. One with a dynamic parameter and the other with a static parameter.
The report with static parameter could not be printed.
This happens when i use the HTML viewer for crystal reports. I cannot use the activeX or Java viewers as they mess up the formatting of my Arabic reports.
2) For some reports i get one type of parameter screen (like we get while running through the designer) while for other reports i get a different type of Parameter Entry Screen. Sometimes when i view the report first time i get the former type of parameter screen and when i refresh the report i get the later screen.
3) Also my dynamic parameters are not showing all the values when the reports are saved to the above mentioned server. On my desktop i made the LOV registry tweak and it works fine. I did the same tweak on server registry but it is not working.
Thanks a lot even if u read it

Moved to BOE forum

Difference between Crystal Reports Server 2008 and Business Objects XI R2

Can anyone please help me know the difference between Crystal Reports Server 2008 and Business Objects XI R2? Both the support guides says that it supports Office 2007. I have a problem in exporting the reports to Excel 2007 .I have downloaded the trial version of Crystal Reports Server 2008 but still unable to view my complete reports in Excel 2007 through infoview because few of my report's colums are truncated and it still exports in Excel 2003.I have LiveOfficeXIR2_SP4 and Office 2007 installed. Is it so that i have to switch over to Business Objects XI R2 or any other to solve my problem instead of using Crystal Reports Server 2008 or is it the problem with the version of my Live office.Pls help me regarding this..
Babita.

Babita,
request you to post the same in the BO forums for more relevant answers...
Arun

Crystal Report Server / Business objects XI R2 questions

Hello all,
If this isn't the place to post these questions please advise which forum is. Thank you in advance.
We are running XI R2 SP5 of Crystal Report server (11.5.11.1470). I have some general questions...and are fairly new to this version. Although I have been developing CR for many years.
There is plenty of discussions here about "Universes" in BO, but for my deployment I don't think this applies. Correct?
I have created list of values (LOV) using Business View Manager (11.5.11.1470) and would like to
1. give the user an ability to select an "ALL" option in the report.
2. If the LOV is large, it only returns a partial list.
Now i have search these forums and other and found discussions regarding the above but none seemed to relate to my version. Either I'm missing some component or just slow.
Any advice / help would be greatly appreciated.
Thank you.

>
Suresh Babu Aluri wrote:
> Hi,
>
> You can create All prompt in lovs of reuired object as
>
> do the following steps for all prompt creation.
>
> 1. Go to Object to which the lovs are mapped. -> select object -> properties -> advanced (not sure) -> edit lovs -> then a query panel will display and it will have query like
>
> select distinct(..........) from ......................
>
> change the above query to
>
> select distinct(..........) from ......................
> union
> select 'all' from dual -> dual is temporary table in oracle (you define a temporary table w.r.to database)
>
> 2. In designer go to the object on which prompt is defined.
> i.e.
>
> may be in selecor where clause you might defined prompt as
>
> .............. @prompt('Member Name')
>
> so change that to
>
> .................. .............. @prompt('..Member name')
> or
> 'all' in @prompt('Member name')
>
> 2. For your second requirement the max no lov values are changed in prm files. For that go to programs -> BO -> BO ii.5 or ur version -> dataaccess->win32_x86-> based on ur back end select required folder -> search in *.prm files to change the max no lovs.
>
> Cheers,
> Suresh Aluri.
Hi Suresh
Thank you for the detailed response. I tried your suggestions and neither works.
LOV issue:
Within the Business View manager, i right-click on the LOV object and click "Edit List of Values..." and i get a dialog box that only shows me Available fields, List of Value Fields used, description field, and Referenced objects. Along with buttons for Clear Instance & Refersh Status.
I have read similar posts to what you suggested but never get to the same place as described.
Please advise....
as for _Max Number LOV _
I have researched this as well and found the same suggestion you made. But the PRM file does not have that value, and the file contains all XML code
Now what???
Thanks
Mike

Business Objects Enterprise vs Crystal Reports Server for Central Reporting

A question for all the Architects and Administrators out thereu2026
I have a vision of centrally managing operational reporting (reporting directly against applications and/or ODS databases). The main reasons:
- Management of Security
- Management of Report Inventory
- More efficient use of server resources and capacity (clustering/sharable)
This will be Crystal Reports only.
Is Business Objects Enterprise a feasible solution for this or is a series of Crystal Reports Servers?
My understanding is that the server version does not cluster or scale and a series of them operates independently from each other. Is there a concern of the over-kill or magnitude of Business Objects Enterprise for just Crystal Reports?
What are everyoneu2019s thoughts?
Thanks Much
Ryan Shaw
Enterprise Architect

Hi Ryan,
It really depends what meets your business needs. If you require to scale and expand your BOE XI environment then BOE is what you'll need. BOE will allow you to have clustered CMS' and have multiple processing servers that reside on remote servers.
If your deployment does not require a lot resource and one server can handle the amount of reporting requests and logons, then CR Server would be the better choice. You are correct, CR Server is not scalable and is a single server install only. You cannot expand or add additional BOE servers on remote servers if you use CR Server.
Regards,
Wallie
Edited by: Wallie Cheng on Aug 23, 2008 12:31 AM
If you want to centralize this, a series of CR Servers will not work as each installation will be its entity.

Difference between Business objects Entprise and crystal report server

hello,
I have to develop reports which will be used by a group of 100 to 150 users and total reports are 7 and each report will be around 100-150 pages each. So i am in the process of evaluvation BOE and CR server.Can any body help me out in this.
Prem
Trying something new

Hello Prem,
The Concurrent Access License is per-user logon to Crystal Report Server or BusinessObjects Enterprise.
Each User logon will increment the CAL. If a User logs on twice, then CAL is increased by two. A CAL will not be released until a User logs off. If the maximum number of CALs have been attained, further logon attempts will be denied.
With a Named User License, you can have a number of active Users up to the number of NUL that you've purchased. The named user can connect multiple times to the system. If you would like to add additional Users beyond the NUL that you have, you either have to purchase further NUL, or disable a User already there.
In either case, the CAL or NUL won't work like the CPL that you have with the JRC - license management is handled by the Enterprise system.
With Licensing for the Server or Enterprise, each user accessing reports must be named within the system.
Sincerely,
Ted Ueda

Drop down boxes ok in Crystal Reports but not ok in Crystal Reports Server

I have the following problem with "dynamic dropdowns"
Initially, I have a Crystal Report (.rpt). It has two dynamic drop downs. They work
in both Crystal Reports Designer (preview) and Crystal Reports Server (right-click-View).
The first drop down is the result of a rather complex sql query. The second drop down
is a child of the first.
I make a small change to the sql "WHERE" clause using the Crystal Reports Designer. It works fine in preview.
I save (Enterprise mode) to Crystal Server. I use Business View Manager to configure
the _DC_n object. (I did notice that the .._DC_n gets incremented by one.)
The _DF object seems to know about the updated sql so I do not have change it.
However, when I go to back to Crystal Reports Server, and right-click-View, the
"dynamic dropdown" is not working properly. I can not make sense
of what has been retrieved.
Please tell me what is most likely to have gone wrong here? The Business View Manager
seemed to knew about the sql change. But Crystal Reports Server has
not responded to the change in the same way as Crystal Reports Designer.
...thank you, Stan

When you publish a report to Crystal Server, the dynamic prompts are no longer handled in the report itself. Instead depending on how they're published, they either go away or they're published to the "repository" and managed through the "Business View Manager" (BVM), which is available as part of the Client Tools install.
To get the dynamic prompt into the repository, you have to check the "Enable Repository Refresh" checkbox at the bottom of the "Save As" screen after you log in to CRS. However, doing it this way is NOT best practice, especially if you're using the query from the report to provide the data for the prompt. If you do this for all of your reports, you get a LOT of bloat in the repository objects and it makes the job of migrating from one version of CRS to another MUCH more difficult!
What I've done in the past to get a simple "sample" prompt published is create a report that just contains the data that I want to have in the dynamic parameter using a single table - this is usually what I call a "lookup" table that has a "code" field and a "description" or "name" field. I then create a dynamic parameter in that report that just pulls the data from the single table. I'll publish the report to my favorites with the Repository Refresh enabled.
I then run the BVM and look for the following objects (default location is under "Cascading Dynamic Prompts":
<prompt name>_DC - This is the Data Connection for the prompt. Edit this, enter the password, and set it to "Never Prompt" for the password. NOTE: This DC can be reused by multiple prompts. If you continue to add prompts through publishing Crystal Reports with prompts, you will get MANY of these that all point to the same database!
<prompt name>_DF - This is the Data Foundation for the prompts. When you create a new one, you need to select an existing DC and then either one or more tables or write a command to provide the data for your prompt. It works much like the Database Explorer in Crystal. The one that was just saved has all of the information required for the prompt.
<prompt name>_BE - This is the Business Element. When you create one, you have to select and existing DF and one or more fields. You can also create a filter on the data. This is used to generate the SQL that will be run to provide the data for the prompt.
<prompt name>_ BV - This is the Business View. When you create one, you have to select the Business Element. I'm not sure of the exact purpose of this, but you have to have one in order to set up the "List of Values".
<prompt name> - This is the List of Values (LOV). This defines what fields are available for the prompt itself.
You can create folders to organize these objects so that its easier to maintain.
To use a LOV that you've defined in BVM to feed data to new dynamic prompts, do the following:
1. Connect to CRS from Crystal.
2. Create/Edit your prompt.
3. Set the prompt to be dynamic.
4. Under "Choose a Data Source", select "Existing" and select the LOV from the drop-down list.
5. Update the properties in the parameter.
When viewing or scheduling a report, the dynamic prompts will run through the Crystal Reports 2013 Report Application Server in CRS (it will be named differently if you're not on CRS 2013, but will have "Report Application Server" in the name.)
-Dell

Report fails to generate on Crystal Reports Server

Post Author: cmilkosk
CA Forum: General
Hello all!
I have a case open with BO on generating a report from a Crystal Reports Server (CRS). The report works fine when running in Crystal Reports on my PC, but after I send it to the Crystal Reports Server, it fails with a message like:"Failed to open the connection.
C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\Data\procSched\metrixdb.reportjobserver\~tmp9bc512965895e0.rpt"This error appears to be telling you that it is trying to connect to
the CRS's reportjobserver process and having a problem, but the service is up according to the Central Config Manager. I tried starting and stopping it, but it didn't make a difference. This happens for different reports sent to the server. One common thing that I've noticed is that the reports that connect to the CRS's local SQL Server 2005 database are the ones that are failing. So, my CRS resides on the same host as the SQL Server 2005 database (which also houses the CRS SQL DB). Interestingly, reports scheduled that connect to a remote SQL Server 2000 database work fine. It could be the simplest report that I am running off of the CRS/SQL Server 2005 host, and it still fails every time. Tech support so far hasn't been much of a help. They suggested that I upgrade my Crystal Reports software on my PC to R2, but that didn't fix the problem.Has anyone had any trouble like this before? If so, have you found out what the cause was?I'm beginning to wonder if it is related to SQL Server 2005 or potentially just that it is connecting to a local database.Note - my CRS's software version appears to be 11.5.3.438. I'm not sure if I am running CRS R1 or R2 (how can you tell?).Anyone have any ideas?Thanks,Chris

Post Author: cmilkosk
CA Forum: General
Anyone have any ideas? Tech Support doesn't seem to be helping much. Chris

Please help with my crystal reports server 2008 trial setup

Firstly, if this is in the wrong section feel free to move it. I find this forum is to big to find the information i need, in fact trying to find anything i need on this website is almost impossible. So far not impressed with SAP at all! we download a trial and when we have problems nobody can support us and we have to post in the forums for answers, which i find disgracefull to be honest. So this post is my last attempt of finding the answers to my problems or we are going to forget crystal reports server for good! I was also told that if i wanted help setting this up then i would have to pay, thats not how things usually go when we download a trial of any software!
Anyway, rant over!!
Right, we have windows server 2008 and have installed crystal reports server 2008. So far all i have managed to get working is the reports themselves which run and schedule fine. The dashboard and business views are so confusing i just dont get it at all, the manuals dont help either becuase they are rubbish basically. But my first problem is trying to get windows AD authentication working! easier said than done. I have spent 4 days trying to get it working but nothing is happening. this is what i have done so far
Set up all the options in the CMC to enable AD authentication, mapped a few groups one of which i am a member of.
Then i setup the krb5.ini file like below (removed my server name and domain name)
[libdefaults]
    default_realm = DOMAIN.CO.UK
    dns_lookup_kdc = true
    dns_lookup_realm = true
    udp_preference_limit = 1
[realms]
DOMAIN.CO.UK = {
    kdc = DC.CO.UK
    default_domain = DOMAIN.CO.UK
i also have that other file bscLogin which looks like this...
com.businessobjects.security.jgss.initiate {
com.sun.security.auth.module.Krb5LoginModule required;
The server inteligence agent has been set to use the same username as i specified in the CMC which is also the service principal name and the administartion name
i have set the web config file to use SecWINAD as default, i have also set it to give the option of enterprise, win ad etc in a drop down list
i have gone round in circles for days following the instructions, and nothing is happening
Also i dont see any usernames within the groups i have mapped , am i supposed to see any? am i supposed to add them manually?? if so, whats the point in that?
So now everytime i try to log in i get this error message
Account Information Not Recognized: Active Directory Authentication failed to log you on. Please contact your system administrator to make sure you are a member of a valid mapped group and try again. If you are not a member of the default domain, enter your user name as UserName@DNS_DomainName, and then try again. (FWM 00006)
There is also another error message i get, which isnt coming up right now but it says somthing along the lines of could not authenticate at this time (FWM 00005)
i fail to see what im doing wrong. I shoudl also point out that the username i am using for everything is our own network admin password!
any ideas on things to check before we give up with this all together?

Hi Roberto,
With the changes when SAP took over BusinessObjects the support packaging also changed. It's the way it is now but we are moving to and giving as much options as we can. SAP works on the Self Serve practice. the info is available but you have to find it, which is another thing we are working on to improve for BOE/CRS.
Best place to start is in the CMS link off the start menu, You'll find the Admin Guide and Setup/Configuration Guides. You can also find all of the latest info and updates to those guides from help.sap.com then click on the SAP BusinessObjects tab along the top and then on the left click on All Products and then filter on your version.
Once the Firewalls and Domains and your CRS Server is added to the Trusted Domains and ports opened to allow CRS to talk to the DNS Server CRS will begin to load all of the users into it's User Mappings. You still have to add each user or Group of Users but they will be available. Documents does describe how to....
Once you have the Admin Guide search on Security and it explains in details how to set up and which ports need to be opened etc.
Thank you
Don

Crystal Report Server XI recurring report instance is not viewable

I have scheduled a report to be run every morning, and each instance return status is "success". However, I encountered the following problem when I try to view instances of the report: There is a long time period of waiting (seems to be waiting for some kind of timeout), and then eventually the message: "A request was cancelled. The necessary security privileges could not be verified. This indicates a problem with the security server."
I also noticed that in event viewer (windows server 2003) I see many failure audits to login to the sql database, and the events contain the login used in my data source.
It's interesting to note, that when I run a single instance of the report "Now" there is no problem.
Some info about the report which may be relevant:
The report uses 2 formula fields to auto-parameterize 2 of the 5 parameters used by a subreport. The other 3 subreport parameters are set when scheduling the report.
The subreport uses a call into a stored procedure in a MS SQL server 2005 database to retrieve its records.
The 2 fields which are parameterized are datetime fields (StartTime, EndTime), and the main report is basically just a wrapper to only show the previous day.
JDBC data source to local Sql server instance.
Also, the crystal report server XI install uses the same sql server instance to store CMS data under a separate database.
I'm stumped on this.
Has anybody encountered this problem?
Is there a simpler way to auto-parameterize the report?
Why are the failure audits occurring when I view the instance of the report? Is this because the instance is setup to use RPT output format?
Are there logs I can look into aside from event viewer? I can't find anything that looks relevant under program files, but perhaps I missed something.
The failure audits would make more sense to me if it occurred with the other report instances, but some instances are shown correctly, and some just do this timeout thing.

Hello AV,
please look for the log files here:
drive:install folder\businessobjectsenterprise11\logging
by default c:\program files\business objects\business objects enterprise 11\logging
Please make sure that tracing is switched on for the individual server.
Please find [online docu |http://help.sap.com/businessobject/product_guides/boexir2/en/xir2_crs_install_win_en.pdf]here
Falk

Crystal Report Server XI Report recurring instances do not work. Logs?

I have scheduled a report to be run every morning, and each instance return status is "success". However, I encountered the following problem when I try to view instances of the report: There is a long time period of waiting (seems to be waiting for some kind of timeout), and then eventually the message: "A request was cancelled. The necessary security privileges could not be verified. This indicates a problem with the security server."
I also noticed that in event viewer (windows server 2003) I see many failure audits to login to the sql database, and the events contain the login used in my data source.
It's interesting to note, that when I run a single instance of the report "Now" there is no problem.
Some info about the report which may be relevant:
The report uses 2 formula fields to auto-parameterize 2 of the 5 parameters used by a subreport. The other 3 subreport parameters are set when scheduling the report.
The subreport uses a call into a stored procedure in a MS SQL server 2005 database to retrieve its records.
The 2 fields which are parameterized are datetime fields (StartTime, EndTime), and the main report is basically just a wrapper to only show the previous day.
JDBC data source to local Sql server instance.
Also, the crystal report server XI install uses the same sql server instance to store CMS data under a separate database.
I'm stumped on this.
Has anybody encountered this problem?
Is there a simpler way to auto-parameterize the report?
Why are the failure audits occurring when I view the instance of the report? Is this because the instance is setup to use RPT output format?
Are there logs I can look into aside from event viewer? I can't find anything that looks relevant under program files, but perhaps I missed something.
The failure audits would make more sense to me if it occurred with the other report instances, but some instances are shown correctly, and some just do this timeout thing.

Please post this query to the Business Objects Enterprise Administration forum:
BI Platform
That forum is monitored by qualified technicians and you will get a faster response there.
Thank you for your understanding,
Ludek

Crystal Reports Server XI - A subset of Business Objects Enterprise?

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