Crystal Reports Server XI error in Infoview

We have an old Windows 2000 server that was running Crystal Reports Server XI (not R2) and we recently reinstalled it on a Windows 2003 server and imported all the reports. All scheduled reports work find however in Infoview if we click View Latest Instance I get the following error:
"An error has occurred: File or assembly name CrystalDecisions.Enterprise.Desktop.Word, or one of its dependencies, was not found."
In the Application Event log on the server I get the following 3 errors at the same time.
"Failed to connect to server. Error: 0x80070005"
"Detection of product '{5A5C2A47-52AC-4715-9A6C-E4433B2DDDEF}', feature 'DotNETSDK' failed during request for component '{90C1F7A4-6DFD-4F1F-A5D2-923F04D9D77B}'"
"Detection of product '{5A5C2A47-52AC-4715-9A6C-E4433B2DDDEF}', feature 'DotNETSDK', component '{54EC1C27-1B41-4A53-8E89-8F8D13E78AB8}' failed. The resource '' does not exist."
it looks like a permissions issue. Has anyone seen this before?
Mike

Post Author: krishna.moorthi
CA Forum: General
Hi,
I am new in Crystal Report Server XI .
I am facing the problem to passing dyamic parameters and connection information to the report in the ASP.Net and C# environment.
can u give me the tips for dynamic passing parameters and connection to the report?
waiting for your reply.
thanks in advance

Similar Messages

Linux - Oracle - Crystal Report Server XI : Error in File Report1: Failed to load database information.

I am using Crystal Reports Server XI on Linux Server with Oracle Server 10g.
I did install Oracle Client on Report Server and config Oracle SID in tnsnames.ora also. It works well with tnsping command. Then, I published a report which was created in Crystal Reports developer on this server.
When I preview the report on Report Server. I got the following error message:
Error in File Report1: Failed to load database information.
Try to fix the problem I ran web Central Management Console -> Objects ->Report1->Process -> Database and set there the following parameters:
Database driver: Oracle
Server: servers_host_name
Database: (tried both ORACLE_SID and tns_name)
User: oracle_user_name
Password: oracle_pw
It still got the same problem.
I will appreciate any help.
Tham.

I was having a similar problem in Crystal Reports Server 2008 v1, and had to install the full client to resolve it, which I didn't like. I poked around some, and was able to get the Instant Client working with a few minor changes. Note that I tried it only with the 32-bit Instant Client even though I was on a 64-bit system because that was what SAP recommended when I talked to them.
The changes I had to do was initialize the Oracle environment variables (the instant client doesn't have a script to do this for you) and to create a soft-link which is included in the full client, but not in the instant client.
To setup the environment variables I created a file called env.sh and put it in /opt/crystal/bobje/setup/oracle/, where /opt/crystal was my install path. This ensured that it got called by the /opt/crystal/bobje/setup/env.sh script which runs as part of the System init scripts to initialize the environment. The following is what I put in my file (again for the 32-bit 11g R2 instant client):
     export ORACLE_SID=summitdb
     export ORACLE_HOME='/usr/lib/oracle/11.2/client'
     export ORACLE_BASE='/usr/lib/oracle/'
     export TNS_ADMIN='/usr/lib/oracle/11.2/client/network/admin'
     export PATH="$:/usr/lib/oracle/11.2/client/bin"
     export LD_LIBRARY_PATH="$$/usr/lib/oracle/11.2/client/lib"
After that, I created the missing soft link using this command:
     ln -s "$/lib/libclntsh.so.11.1" "$/lib/libclntsh.so.10.1"
Once I had done those two things, and restarted the service using the /etc/init.d script, it worked fine.

Crystal Reports Server XI - Error: Help

Post Author: Robert
CA Forum: General
Hey Guys,
Error is to do with dynamic parameters and info view (and cms)
When i run a report with dynamic parameters it will prompt me to select the parameters i want, but when i click ok i get this error:
Unknown Error in Prompt Engine !! and the report is no more
Im under pressure to get this working again, any help most greatly appreciated.
Robert

Post Author: krishna.moorthi
CA Forum: General
Hi,
I am new in Crystal Report Server XI .
I am facing the problem to passing dyamic parameters and connection information to the report in the ASP.Net and C# environment.
can u give me the tips for dynamic passing parameters and connection to the report?
waiting for your reply.
thanks in advance

Crystal Report Server 2008 error

Good afternoon:
Iu2019m having some issues with the Crystal Report Server 2008.
I have reports scheduled that have parameters, when I want to change the parameters is giving me the following error.
Parameters
An error has ocurred: $Proxy7
Also I have the same problem when i try to change the printer settings.
Printer Settings
An error has ocurred: $Proxy4
I need to fix this a ASAP.
Thanks in Advance.
Nancy Rodriguez

http://service.sap.com/support
You have to use a support User ID and password. Talk to your local SAP representative if you do not have a user ID for the support portal.
Regards,
Stratos

Having problems install 30-day trial Crystal Reports Server 8.5

We want to buy the Crystal Reports Server to utilize its InfoView feature for deployment and publishing, but the install isn't going too well.......
The install process is asking for CMS Cluster Key and we have none.
Please help.

Hello Edward,
Please go through below forum, you need to follow the same steps given.
Installing Business Objects 4: Business Objects BI 4.0 - Installation Step by Step
-Mahesh

Crystal Reports Server XI Infoview Error Messages

Just upgraded to Crystal Reports Server XI Release 2. I can create reports and save them using the enterprise method. The reports run fine in Crystal reports but when I try to view a report using Infoview I get the following messages:
Unable to retrieve object.
Library not registered.
If I change viewers the first line will be different but the second line will be the same.
All the servers are running and permissions look good. I've searched the web and this forum and could not find an answer.
Thanks,
mx_forever

Jock,
That is understandable as I just saw a typo in the dll name. I think more importanly we should check on a few other items.
1. I am presuming the Infoview/CMC applications are running in IIS. Is that true? Do you jave the java version installed as well? If so, attempt to open the report(s) there.
2. Is IIS is involved, Is there a valid virtual directory for crystalreportviewers115?
I have never seen anything with "Line 6" before. It may be a reference to the web.config file that specifies the viewers etc.
Tony

Crystal Reports Server Error - Unable to cast object of type

Hi Everyone,
Not sure if this is the right place to post this question but couldn't find a Crystal Reports Server section.
After doing a windows update on my crystal reports server the following error now occurs when trying to log into .Net InfoView -
An error has occurred: Unable to cast object of type 'CrystalDecisions.Enterprise.InfoObject' to type 'BusinessObjects.Enterprise.Desktop.InfoView'.
I found the following article which I followed and re-installed the .net components as well as ensured all services are enabled.
Article: https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/oss_notes/sdn_oss_boj_bip/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/scn_bosap/notes%7B6163636573733d36393736354636443646363436353344333933393338323636393736354637333631373036453646373436353733354636453735364436323635373233443330333033303331333233303335333433323337%7D.do
The error still occurs.
I did some further investigation and found that a similar error occurs in the Admin Console when I try and open the Crystal Report DataSources.
This is the error page that comes up
Server Error in '/businessobjects/Enterprise11/WebTools' Application.
Unable to cast object of type 'CrystalDecisions.Enterprise.InfoObject' to type 'CrystalDecisions.Enterprise.Desktop.Report'.
+Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information
about the error and where it originated in the code.+
+Exception Details: System.InvalidCastException:
Unable to cast object of type 'CrystalDecisions.Enterprise.InfoObject' to type 'CrystalDecisions.Enterprise.Desktop.Report'.+
Source Error:
+The source code that generated this unhandled exception can only be shown when compiled in debug mode.
To enable this, please follow one of the below steps, then request the URL:+
1. Add a "Debug=true" directive at the top of the file that generated the error. Example:
<%@ Page Language="C#" Debug="true" %>
or:
2) Add the following section to the configuration file of your application:
<configuration>
   <system.web>
       <compilation debug="true"/>
   </system.web>
</configuration>
+Note that this second technique will cause all files within a given application to be compiled in debug mode.
The first technique will cause only that particular file to be compiled in debug mode.+
+Important: Running applications in debug mode does incur a memory/performance overhead.
You should make sure that an application has debugging disabled before deploying into production scenario.+
Stack Trace:
InvalidCastException: Unable to cast object of type 'CrystalDecisions.Enterprise.InfoObject' to type 'CrystalDecisions.Enterprise.Desktop.Report'.
   +CrystalDecisions.Enterprise.WebContent.WebSamples.DataSources.Common.datasourceInfoFromReports(ArrayList reports) 226
   +CrystalDecisions.Enterprise.WebContent.WebSamples.DataSources.Datasources.Main() 1821
   +ASP.websamples_datasources_datasources_aspx.__Render__control1(HtmlTextWriter __w, Control parameterContainer) 531
   +System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) 98
   +System.Web.UI.Control.RenderChildren(HtmlTextWriter writer) 20
   +System.Web.UI.Page.Render(HtmlTextWriter writer) 26
   +System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) 25
   +System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter) 121
   +System.Web.UI.Control.RenderControl(HtmlTextWriter writer) 22
   +System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) 2558
Version Information: Microsoft .NET Framework Version:2.0.50727.1433; ASP.NET Version:2.0.50727.1433
Any information on how I can fix this is greatly appreciated.
Regards
Paul
Edited by: Paul Griscti on Sep 3, 2008 2:52 AM

I'd try creating a new Application Pool just for running businessobjects and crystalreportviewers11 and nothing else.
Although the apps are .NET, it uses COM Interop for functionality, so using a common app pool with other versions will collide.
Beyond that - if you have a SAP Business Objects support contract - you might open a new SAP Incident ticket.
Sincerely,
Ted Ueda

Problem logging into infoview crystal reports server X1

Hi, i'm trying to move our crystal server to another server but am running into issues.
Our server is Windows 2003 R2 SP2
we use Active directory authenication.
when logging into infoview the follow error appears.
An error has occurred: An unknown error has occurred.
http://ctcvicrs01/businessobjects/Enterprise11/InfoView/error.aspx?aspxerrorpath=/businessobjects/Enterprise11/InfoView/logon.aspx
Strange thing is if you clear the error part of the url
http://ctcvicrs01/businessobjects/Enterprise11/InfoView/
and hit refresh it logs you in fine.
any ideas?

Typical owners of Crystal Reports Server do not have access to the above mentioned Business Objects ESD (Electronic Software Delivery) site to download software/patches. These customers are usually small to mid market customers that have to purchase the product from our partners/resellers. Only actual customers that purchase directly from Business Objects get access to ESD. This is the reason why there was a special CR XIR2 Server SP2 patch that used to be available for download on the publicly available http://technicalsupport.businessobjects.com website. Unfortunately that site now redirects to the new SAP site. That all being said, I have also run in to the issue with searching the new SAP download site not returning any results for SP2. This was a few weeks ago, and I just figured they were not finished getting all the files categorized and available for download yet. I will follow up internally and see if I can get this issue resolved.
Stay tuned for more details.
Regards,
Jack

Invalid Key code Error while installing crystal report server 11

While installing crystal report server 11,i am facing an erro which says Invalid Key code Error.I had raised this issue to SAP customer support and attaching the conversation that we had.PLEASE HELP me to resolve the issue.
MAILS--Dear Mohit,
Thanks for the patience.
We have received the below update from the Licensing Team.
You received your permanent key in respect of these licenses - the key is for Crystal Reports Server XI.
You did not purchase these licenses for Crystal Reports Server, but purchased it for Crystal Reports and a 5-named user license for Crystal Reports was included as a special offer. The software included was version XIR2, but you elected to use version XI instead and received key .
You would need to enroll the licenses in maintenance if you want to upgrade them.
In case of any queries please create a ticket via the Service Market Place.
Regards,
Jessy
Customer Interaction Center
SAP Active Global Support
Hello Jessy,
The customer received their permanent key in respect of these licenses - the key is for Crystal Reports Server XI.
They did not purchase these licenses for Crystal Reports Server, they purchased Crystal Reports and a 5-named user license for Crystal Reports was included as a special offer. The software included was version XIR2, but they elected to use version XI instead and they received key .
They cannot decide to upgrade now - they must enrol these licenses in maintenance if they want to upgrade them.
Kind regards,
Rosemary
From: BOSAPASIA
Sent: 29 September 2009 05:49
To: Savage, Rosemary
Subject: FW: Crystal Reports Server Installation Issue
Importance: High
HI Rose ,
Need your assistance on the below issue.
Customer purchased Crystal Report Server XI R2 in 2005. When he is trying to install it now, he is getting an Invalid Key code Error.
He has provided us the Scanned copies of the Key code and the registration number.Can you please help and check if he can be provided with a Keycode.
Regards,
Jessy
CIC Team Lead
Customer Interaction Center
Global Support Centre India
SAP Labs India Pvt Ltd
Hi,
Providing you with the required details to proceed further
Registration Number-
Registration Email Address-taxmantra.support
And also please find attached the scanned copy of the Registration key we got for the Crystal report server.
Dear Mohitk,
Thank you for your information.
I checked with the concerned colleague and received the below update:
Please check from where you got this key code. If from a paper, please scan it to us. Please let them track to the original paper or email.
If you have registered the key code, please provide us the registration number or registration email address so that we will try to check for you.
If you did not register before, as the promotion is over so the key code could not be replaced.
I request you to kindly check the same at your end and revert with the details.
Moreover, there are two ways for Crystal Report customer to get support.
One is customer with bundled product such like BOE and under maintenance. These customers will have an S-user ID and password to log a case in service market place via http://service.sap.com/message
A learning map was provided, listed on left column.
The other is customer with only Crystal report product, the support is via SDN.
http://service.sap.com =>Crystal Reports and Xcelsius Support=>Crystal Reports and Xcelsius Forums
Customers can first check whether other customer has got the same issue and find the reply from our engineers.
You may also post your own thread for support.
Anything else I could help, please do not hesitate to contact again.
Hi,
I am providing you with the details required to resolve the issue related to Crystal report installation,for reference of the issue please refer the mail below.
Please find attached the Scanned Document containing the details as per the details required by you.
Hope to see a quick resolution for the issue.
Dear Mohit,
Thank you for your e-mail.
As discussed, I understand that youu2019ve procured Crystal Reports Server 11 in 2006. However youu2019re facing issues with key codes while reinstalling the same. We request you to kindly provide us with below details for further assistance.
Your customer number:
Your customer name and address:
Purchase order number:
Any other products purchased along with Crystal Reports Server 11
Any S-User Id:
Any old case ID:
Please feel free to contact us if any further queries.
Hi,
I am raising this concern on behalf on Taxmantra project (Tata Consultancy Services noida).
We have bought licensed Crystal Reports Server 11 near by 2006.We are trying to install the crystal server but while installing ,we have encountered with an error message that:-
"The product key code you have entered is incorrect"
We are facing the same issue in 2006,I am attaching with this email the conversations that was held in 2006 to get the correct key code.
Please help us to resolve the issue as early as possible.
My contact number:
If you need any further information do let me know

Ajit,
By design, the product is not able to be installed under the superuser account.
1. Create a new user and specify a home directory for the user without a quota set.
2. Copy or move the installation files to a directory that the new user can read. I suggest you move the installation files directly into the new user's home directory.
3. Logon as the new user (or su - newuser)
4. run the installation shell script using that new user's account.
NOTE: Ensure the system meets the requirements from the supported platforms documents.
.Tony

Error when running a report in Crystal Reports Server 2008

Received the following error message:
Error in File Relatorio4: Failed to load database information.
Or
Error
Failed to open the connection. Relatorio4 Details: [Database Vendor Code:
12154 ]
I'm trying to run a report Crystal Reports 2008 in Crystal Reports Server 2008.
I use the native driver for Oracle (Oracle Server).
Any help would be appreciated!

Hi Vilari,
Do a small test to test your connection.
-Right Click on desktop ->
Create new text document->
Save as test.UDL->
double click and test connection by selecting driver name,datasource name,user id and password.
Click on Test Connection.
It should be succeed.
Database Vendor Code is the error returned by the database client/server.Its not a Crystal Report Error.Check Microsoft's web site for more info on what that error means.
Likely the client has not been in stalled or configured or both.
Also check that proper DSN is configured or not.
As you are using Oracle make sure that a TNSNAMES.ORA file exists and is in the proper place and accessible. See the operating system specific manual for details on the required name and location.
Check to see that the service name exists in one of the TNSNAMES.ORA files and add it if necessary.
Make sure there are no syntax errors anywhere in the file. Particularly look for unmatched parentheses or stray characters. Any error in a TNSNAMES.ORA file makes it unusable.
Hope this helps
Regards,
Shweta

Crystal Report server error

I'm new to posting here, so please bear with me! I have installed, in this order, crystal report server XI R2 .Net server 2005 (used as a viewer for reports in our web application), Crystal report server XI (BO), Crystal Report XI, BO XI SP4 on Windows Server 2003 R2 running as a VM. When I first install crystal report server XI R2 .Net server 2005, open our web app and run Crystal reports, they run just fine. After installing BO XI, Crystal Reports XI and BO SP4, I get an error:
Server Error in '/ImageWorks' Application.
Not enough memory for operation.
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.
Exception Details: System.Runtime.InteropServices.COMException: Not enough memory for operation.
Source Error:
An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.
Stack Trace:
[COMException (0x80041004): Not enough memory for operation.]
   CrystalDecisions.ReportAppServer.ClientDoc.ReportClientDocumentClass.Open(Object& DocumentPath, Int32 Options) +0
   CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.Open(Object& DocumentPath, Int32 Options) +87
   CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.EnsureDocumentIsOpened() +279
[Exception: Load report failed.]
   CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.EnsureDocumentIsOpened() +341
   CrystalDecisions.CrystalReports.Engine.ReportDocument.Load(String filename, OpenReportMethod openMethod, Int16 parentJob) +964
   CrystalDecisions.CrystalReports.Engine.ReportDocument.Load(String filename) +73
   roi_AdminReportViewer.Page_Load(Object sender, EventArgs e) +83
   System.Web.UI.Control.OnLoad(EventArgs e) +99
   System.Web.UI.Control.LoadRecursive() +47
   System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +1436
Version Information: Microsoft .NET Framework Version:2.0.50727.1433; ASP.NET Version:2.0.50727.1433
I have loaded this same configuration on similar servers over the past 2 years with no issue. Can anyone help me? Doesn't look like the memory is being touched on the server, it's an IIS server with 1.5 GB RAM.

Hi Elaine,
So everything worked fine until you installed CRXI and BO R2 SP4? Let me know if the order of installation I have below is correct:
1. crystal report server XI R2 .Net server 2005
2. Crystal report server XI (BO)
3. Crystal Report XI
4. BO XI SP4
I know the .net viewer is usually set up in the Crystal Reports Server installation. I'm unsure as to why you have it listed separately.
Also which version of BO (Crystal Reports Server) are you installing (R1,R2,R3)?   Could you clearly outline your first 2 installation steps?

Crystal Reports Server XI , Infoview and Internet Explorer 7

Hi,
We have just upgraded to IE 7 and we are facing some problems in the Crystal Reports Viewer that is launched from Infoview when users run reports off of Crystal Reports Server XI.
- there is no horizontal scroll bar
- the print button on the CR Viewer does not work
- there is no busy/hourglass symbol to indicate the report is running
etc.
Has anyone experienced problems like this?
Any solutions or Service Packs or updates we can use?
thanks
-Jai

Hello Jai,
as you refer to Infoview I recommend to post this query to the [BusinessObjects Enterprise Administration|BI Platform; forum.
This forum is dedicated to topics related to administration and configuration of BusinessObjects Enterprise, BusinessObjects Edge, and Crystal Reports Server.
It is monitored by qualified technicians and you will get a faster response there.
Also, all BOE Administration queries remain in one place and thus can be easily searched in one place.
Best regards,
Falk

Crystal Reports Server 2008 Installation Error

Good day,
My name is Dominic Hung and I work at Business Objects. One of my clients is coming across an installation error on their evaluation of CRS 2008 and is detailed as follows:
They currently have the actual report writer (Crystal Reports 2008) on a desktop PC. It's not installed on the server.
We have the MySQL ODBC loaded on the local desktop as well as the server that is hosting CR2008 Server.
The credentials (userid/password) used in both the desktop and server's ODBC configuration is READ ONLY.
During the installation wizard for CR2008 Server, I key in the userid & password that I use when we create reports, but I receive an error stating that
CMS database error: STU000226
BusinessObjects Enterprise CMS: Unable to connect to the CMS system database "esc:10.127.214.22:3306". Reason: Database access error. Reason access denied for user 'jdcherry'@'% to database 'esc'
This is where everything stops and they can't go further. They are not sure why they are receiving the "access denied" error as shown above. They have no problem connecting to the MySQL database when they create a report using CR2008, the CR2008 SERVER won't accept my credentials during the installation.
QUESTIONS:
The "jdcherry" UserID (which I use) is READ ONLY on the MySQL database that's hosted on the Linux box. Does the userID have to have higher priviledges than just READ ONLY in order to validate the database credentials?
If so, what level of access is required?
Does the installation of CR Server update any of the tables that are stored on the MySQL database?
Do we need to install the Crystal Reports 2008 on the server in order for Crystal Reports 2008 SERVER to work?
What other workarounds can be done for the client? The windows server they have Crystal Reports Server 2008 installed on has web services enabled but are continuing to come across issues. Any insight for the client would be greatly appreciated.

Does the userID have to have higher priviledges than just READ ONLY in order to validate the database credentials?
The userID used when installing CRS must have dba previleges (create/drop tables) on the schema.
Does the installation of CR Server update any of the tables that are stored on the MySQL database?
You should create a new schema/DSN for the CMS db. The installation of CRS creates 8 new tables.
Do we need to install the Crystal Reports 2008 on the server in order for Crystal Reports 2008 SERVER to work?
No
All this information is in the BOE XI3.0 Installation Guide.

Crystal Reports Server 2008 Infoview SSO

I finally have Crystal Reports Server 2008 configured and working for AD authentication with kerberos. Users can now log into Infoview fine. Now, I need to take the next step and advance the ball to get it working for SSO. We had this working on our Crystal Reports Server XI environment, but it sure has changed for 2008. Can anybody provide information and/or documentation on next steps to move from AD Authentication to AD SSO Authentication? What are best practices? What is most efficient?
Thanks,
Jeff

If you are configured for kerberos then you already have the CMS/SIA running under an AD service account correct?
If so [this doc |https://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/002b818d-3db2-2b10-9895-c7b5fd4cbc71]will get vintela SSO working.
Regards,
Tim

Crystal Reports Server 2008 FP 4.1 Update did not update InfoView/Cmc ?

Hi all,
last year I installed a Crystal Reports Server 2008. After installation I had the following version numbers:
Server = 12.3.0
InfoView/Cmc = 12.1.0
Now I downloaded all packages of service pack 4 and fix pack 4.1 and tried to install them in following order:
Crystal Reports Server 2008 V1 Service Pack 4 for Server Components
Crystal Reports Server 2008 V1 Service Pack 4 for Client Components
Crystal Reports Server 2008 V1 Fix Pack 4.1 for Server Components
Crystal Reports Server 2008 V1 Fix Pack 4.1 for Client Components
The installation of the server components worked fine, however the installation of the client components failed with "Base version mismatch". Now I have these version numbers:
Server = 12.4.1
InfoView/Cmc = 12.1.0
Is that the intended behaviour? Is there no need to update InfoView/Cmc too? I know that InfoView did not work with IE 9 before the update, so I hoped to get an update of it.
Thanks for any info
Joern

Hi Joern,
Don't pay attention to the version that you get from infoview or CMC.
It never changes and will always remain 12.1.0
In order to know your BOE version, you can check it in
CMC > Settings
In the add/remove programs, it lists the version installed
You also have a tool which is software inventory tool which list the version installed.
For clients, if you go in the folder where the .exe is, if you right click on it and select properties then you will get the version number in the version tab
I hope this will help you
Regards,
Philippe

Crystal Reports Server XI error in Infoview

Similar Messages

Maybe you are looking for