Crystal Reports Server XI Infoview Error Messages

Just upgraded to Crystal Reports Server XI Release 2. I can create reports and save them using the enterprise method. The reports run fine in Crystal reports but when I try to view a report using Infoview I get the following messages:
Unable to retrieve object.
Library not registered.
If I change viewers the first line will be different but the second line will be the same.
All the servers are running and permissions look good. I've searched the web and this forum and could not find an answer.
Thanks,
mx_forever

Jock,
  That is understandable as I just saw a typo in the dll name.  I think more importanly we should check on a few other items.
1.  I am presuming the Infoview/CMC applications are running in IIS.  Is that true?  Do you jave the java version installed as well?  If so, attempt to open the report(s) there.
2.  Is IIS is involved, Is there a valid virtual directory for crystalreportviewers115? 
I have never seen anything with "Line 6" before.  It may be a reference to the web.config file that specifies the viewers etc. 
Tony

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    Typical owners of Crystal Reports Server do not have access to the above mentioned Business Objects ESD (Electronic Software Delivery) site to download software/patches. These customers are usually small to mid market customers that have to purchase the product from our partners/resellers. Only actual customers that purchase directly from Business Objects get access to ESD. This is the reason why there was a special CR XIR2 Server SP2 patch that used to be available for download on the publicly available http://technicalsupport.businessobjects.com website. Unfortunately that site now redirects to the new SAP site. That all being said, I have also run in to the issue with searching the new SAP download site not returning any results for SP2. This was a few weeks ago, and I just figured they were not finished getting all the files categorized and available for download yet. I will follow up internally and see if I can get this issue resolved.
    Stay tuned for more details.
    Regards,
    Jack

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