Crystal Reports Server XI License problem

Post Author: Seb
CA Forum: Upgrading and Licensing
Hi all,
I've been trying to install and run the crytal reports server and have had a number of problems. I got around the dreaded cms server can't start issue by deleting and reinstating the databases.
now I have this when trying to login to Infoview
Unable to retrieve system information. Please ensure that the system has a valid license key.
I've been on and registered and try and enter the new license key into  the CMC but then get this error
"There was an error while writing data back to the server: Unable to load keycode.dll"
I'm guessing it's probably some sort of permissions/registry issue but don't know where to look next.
Cheers
Seb

Thanks for the information.
Actually we do not find "Central Management Console" in Start/Programme/Crystal Reports Server 2008/Crystal Reports Server 2008/.
We also tried using the http://webserver:8080/CmcApp/ by providing the correct hostname and also with the IP address; but we get a webpage not found error.
Could you please help us. We are not able to find Central Management Console.
Thanks is advance!!!!

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