Crystal Reports Server XI Release 2 SP4 for Windows

Is Crystal Reports Server XI Release 2 SP4 for Windows compatible with Windows 2003 R2 SP2 Enterprise Edition 32bit?
Is Crystal Reports Server XI Release 2 SP4 for Windows compatible with Windows 2008 Enterprise Edition 32bit?

Hi
Could you please check this [url|https://www.sdn.sap.com/irj/boc/crystalreports] also [this |https://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/f0e3a95b-911e-2b10-a087-b352a156b362] and
[This|http://resources.businessobjects.com/support/communitycs/TechnicalPapers/cr_2008_supported_platforms_windows.pdf]
Regards,
S.Manu

Similar Messages

Crystal reports server XI release 2 installation problem

Hello, everybody,
got 2 of crystal reports server XI release 2 packages back in 2006
since then only crystal reports designer were used (great software) and it works fine.
but now trying install the server version included in the package, installation gives error
on the key what is supplied with in the package.
error message said "the product key code you entered is not valid"
is there are any time restriction on the official key codes?
can anyone, please, comment?
with best,
Janis Briedis

Please re-post if this is still an issue to the Business Objects Forum or purchase a case and have a dedicated support engineer work with you directly

Crystal Reports server XI release 2 java Integration - Urgent

Post Author: premnathk.chn
CA Forum: JAVA
Hi,
I am trying to evaluvate Crystal Reports server XI release 2 and i face problems in integrating it with java. can sombody help me out?
Also when i try to open a report using INFOVIEW i get a cannot open connection error.
thank & regards,
Prem

What problems exactly are you running into? Are you getting errors? Also - the infoview error is most likely that the report can't connect to the database - or that the account that the Page or RAS server is running under can't see the database server. Try running the page server and RAS server under a user account that has domain privileges
a programmer learning programming from perl is like a chemisty student learning the definition of "exothermic" with dynamite

Crystal Reports server XI release 2 -Urgent

Hi,
I am trying to evaluvate Crystal Reports server XI release 2 and i face problems in integrating it with java. can sombody help me out?
Also when i try to open a report using INFOVIEW i get a cannot open connection error.
thank & regards,
Prem

What problems exactly are you running into? Are you getting errors? Also - the infoview error is most likely that the report can't connect to the database - or that the account that the Page or RAS server is running under can't see the database server. Try running the page server and RAS server under a user account that has domain privileges
a programmer learning programming from perl is like a chemisty student learning the definition of "exothermic" with dynamite

Crystal Reports (VS-2005). Service Pack for Windows 2008 Server

I had issues with reduced font size on Export and Printing. On a PC with Windows XP SP2 installed, I made registry changes as recommended in this post:
[Font size decreases when exporting to PDF (Crystal Reports)|http://mdn.morovia.com/kb/Font-size-decreases-exporting-PDF-Crystal-Reports-10053.html]
Prior to making registry changes, I also installed Crystal Reports SP1 for VS-2005. After this, everything seems to be working fine.
But I still have this Reduced Font Size issue on my Server with Windows 2008 R2 Enterprise installed.
I installed the same Service Pack and made the registry changes, but the changes don't seem to appear. It is still showing Reduced Fonts on Export and Printing. My server is also running Visual Studio 2005.

I concur with Bhushan;
It may or may not work with windows server 2008 .
One idea;
Use [Process Monitor|http://technet.microsoft.com/en-ca/sysinternals/bb896645.aspx]. Look at the procmon logs and see if the registry key is being looked at \ accessed by the report engine.
Other than that, upgrade to a version of CR that supports the OS is your only option.
Ludek
Follow us on Twitter http://twitter.com/SAPCRNetSup
Got Enhancement ideas? Try the [SAP Idea Place|https://ideas.sap.com/community/products_and_solutions/crystalreports]

Crystal Reports Server XI Release 2 - Automated clearing of user sessions.

I am having issues with unused user sessions not clearing automatically from the CMS Server after they have finished using "InfoView".
1) I have set their preferences to "always log me off InfoView" when closing the browser.
2) I have uncommented out the "SessionCleanupListener".
3) I have changed the "TokenSetting" to "False".
4) I have reduced the logout time to "2 minutes".
After trying these 4 changes individually and together the sessions are still not automatically clearing at all.
Please can someone advise and this is starting to get very frustrating.
Many Thanks
Nick.

Do you know if there is a fix available as this is on our Citrix Application servers and we need IE7 for other applications?
If not do you know how to send SAP a direct support question?
Many Thanks
Nick.

Which server do I install Crystal Reports Server On?

I'm new to crystal reports server and preparing to install 2008. I've been through the Crystal Reports Server 2008 Quick Installation Guide for Window and it does not refer to which server it should be installed on. I'm currently running a SQL server Business One is located on, a web server for Web Tools and an Exchange Server. I'm assuming I would install it on my SQL server that has SAP located there also. Is there a recomended location or suggestions for specific location?

Hi,
not sure what you mean but let's summarize:
Task: Building reports that fetch data from SAP sources
Software needed: Crystal Reports Designer 2008 + BOBJ int.Kit for SAP (client installation option)
Task: Publishing and scheduling CR reports that fetch data from SAP sources
Software needed: BO Edge XI 3.1 or BO Enterprise XI 3.1 + BOBJ int.Kit for SAP (server installation option)
You mentioned that you want to install Crystal Reports Server 2008. It provides almost the same functionality as BO Enterprise and BO Edge but it DOES NOT support scheduling and publishing reports in the InfoView (kind of BOBJ portal) which fetch data from SAP sources.
I would suggest to install the BOBJ server software on a separate machine, as long as the machine resides on the same domain as your SAP server.
Regards,
Stratos

Server Specs for crystal reports server

Hi,
I am a prospect Crystal Reports Server customer. I am looking to find out Server Specs for a typical 10 CAL Crystal Reports Server deployment. The information for minimum spec seems to be widely available but not for a Spec for good performance.
Thanks in Advance

My recommendation is to work with an SAP pre-sales consultant who will be able to provide "truer to life" guidelines on RAS sizing. Generally, you're looking to accommodate ~ 30-60 concurrent report events on a single RAS CPU.
Of course, report size (data stored within in, # pages, etc) all get factored into estimating memory requirements and goes back to making use of a pre-sales consultant for this purpose. Additional factors include deploying a multi-RAS configuration and other layouts to optimize your needs. They definitely have what you need - it's a matter of reaching out to them.
Good luck.

Crystal Reports Server XI Infoview Error Messages

Just upgraded to Crystal Reports Server XI Release 2. I can create reports and save them using the enterprise method. The reports run fine in Crystal reports but when I try to view a report using Infoview I get the following messages:
Unable to retrieve object.
Library not registered.
If I change viewers the first line will be different but the second line will be the same.
All the servers are running and permissions look good. I've searched the web and this forum and could not find an answer.
Thanks,
mx_forever

Jock,
That is understandable as I just saw a typo in the dll name. I think more importanly we should check on a few other items.
1. I am presuming the Infoview/CMC applications are running in IIS. Is that true? Do you jave the java version installed as well? If so, attempt to open the report(s) there.
2. Is IIS is involved, Is there a valid virtual directory for crystalreportviewers115?
I have never seen anything with "Line 6" before. It may be a reference to the web.config file that specifies the viewers etc.
Tony

Crystal Reports Server XI R2 - RAS service will not start

We had a copy of Crystal Reports Server XI R2 running on a Windows 2003 SBS Server and the database running on SQL Server 2000 on the same box. We were forced to upgrade this server Windows 2003 SBS Server 2003 R2 with SQL Server 2005. The upgrade worked fine however after the upgrade we could no longer open reports in infoview.
We soon realised that the RAS(Report Application Server) service was stopped however we could not start it.
We tried doing a full uninstall(deleting the directory and registry info) and reinstall several times on the same server pointing to the existing database and trying to create a new database in both MYSql and SQL Server but again the same problem. While our licensing agreement means we can only install it on one server we tried on another and again we had the same issue.
We see several errors in the event viewer of the server, these are:
-Unable to create the Corba OSCA factory and register it on the eBus (Source:BusinessObjects_crystalras)
-Failed to register with the CMS 'Server Name'. Please make sure the CMS is up and running. Attempting an automatic retry. (Source: We see this error show on a fair few of the service after stopping and firing up services, but they seem to disappear)
-An error occurred while creating a Page Server subprocess.(Source: BusinessObjects_pageserver)
If I try firing the crystalras executable just for interest sakes I get a "No valid license found for this product" error.
We thought it may have been a license issue caused by the upgrade but have been told that the license key still appears to be valid.
Any help is appreciated.

Hey did anyone ever answer your question, I have exactly the same problem 4 years later, sigh

Crystal Report Server Backup and Recovery problem

I have a problem on the backup Crystal Report Server
My Environment:
- Windows Server 2003
- Crystal Report Server XI R2
- MySQL Database for Central Management Server System Tables(Default setting in the Crystal Report Server installation)
- Tomcat (Default seting in the Crystal Report Server installation)
I stop the Central Management Server before backup.
I run the following command to backup Central Management Server System Table:
mysqldump --user=root --password=pass1234 boe115 > C:\CMSBackup.sql
It is ok to generate CMSBackup.sql file.
After backup, I re-install the Crystal Report Server and run the following command to restore Central Management Server System Table:
mysqldump --user=root --password=pass1234 boe115 < C"\CMSBackup.sql
After finish the restore process, I cannot found my setting on the Central Management Server System.
Any backup step i missed ?

Hi Stefan,
Thank you for your reply.
I had set Users Rights, Folders setting, Group setting, and Windows Authentication information in the Crystal Report Server
Also I had upload reports to Crystal Report Server, but i cannot found above information after I restore the MySQL CMS database.
Any step i missed ?
About the Output File Respository, Can i copy and paste the Input and Output File Repository ?

RAS Java API Exception on Crystal Reports Server XI R2

Hi
We download run the evaluation version of Crystal Reports Server XI R2 SP2.
Our web application uses RAS Java API to talk to Crystal Reports Server to open unmanaged reports.
        ReportClientDocument lo_ReportClientDoc = new ReportClientDocument(); //*** Cause exception
        ReportAppSession reportAppSession = new ReportAppSession();
        reportAppSession.createService(
          "com.crystaldecisions.sdk.occa.report.application.ReportClientDocument"); //*** Cause exception
        reportAppSession.setReportAppServer(servername);
        reportAppSession.initialize();   //*** Cause exception
        lo_ReportClientDoc.setReportAppServer(reportAppSession.getReportAppServer());
        lo_ReportClientDoc.open(asReportName,OpenReportOptions._openAsReadOnly);
        ReportServerControl control = new ReportServerControl();
        control.setReportSource(lo_ReportClientDoc.getReportSource());
The lines marked with "//*** Cause exception" above cause the following exceptions, although at the end the reports came up correctly. When we were running Crystal Reports Server XI (Release 1), we did not see this exception. Can you tell what is going wrong? Thanks.
SystemOut     O org.xml.sax.SAXParseException: File "null" not found.
+     at org.apache.xerces.framework.XMLParser.reportError(XMLParser.java:1202)+
+     at org.apache.xerces.readers.DefaultEntityHandler.startReadingFromDocument(DefaultEntityHandler.java:499)+
+     at org.apache.xerces.framework.XMLParser.parseSomeSetup(XMLParser.java:312)+
+     at org.apache.xerces.framework.XMLParser.parse(XMLParser.java:1079)+
+     at com.crystaldecisions.xml.serialization.XMLObjectSerializer.load(Unknown Source)+
+     at com.crystaldecisions.proxy.remoteagent.ClientSDKOptions.readClientSDKOptions(Unknown Source)+
+              at com.crystaldecisions.sdk.occa.report.application.ReportClientDocument.b(Unknown Source)+
+     at com.crystaldecisions.sdk.occa.report.application.ReportClientDocument.h(Unknown Source)+
+     at com.crystaldecisions.sdk.occa.report.application.ReportClientDocument.<init>(Unknown Source)+

Hey did anyone ever answer your question, I have exactly the same problem 4 years later, sigh

Crystal Reports Server Error - Unable to cast object of type

Hi Everyone,
Not sure if this is the right place to post this question but couldn't find a Crystal Reports Server section.
After doing a windows update on my crystal reports server the following error now occurs when trying to log into .Net InfoView -
An error has occurred: Unable to cast object of type 'CrystalDecisions.Enterprise.InfoObject' to type 'BusinessObjects.Enterprise.Desktop.InfoView'.
I found the following article which I followed and re-installed the .net components as well as ensured all services are enabled.
Article: https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/oss_notes/sdn_oss_boj_bip/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/scn_bosap/notes%7B6163636573733d36393736354636443646363436353344333933393338323636393736354637333631373036453646373436353733354636453735364436323635373233443330333033303331333233303335333433323337%7D.do
The error still occurs.
I did some further investigation and found that a similar error occurs in the Admin Console when I try and open the Crystal Report DataSources.
This is the error page that comes up
Server Error in '/businessobjects/Enterprise11/WebTools' Application.
Unable to cast object of type 'CrystalDecisions.Enterprise.InfoObject' to type 'CrystalDecisions.Enterprise.Desktop.Report'.
+Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information
about the error and where it originated in the code.+
+Exception Details: System.InvalidCastException:
Unable to cast object of type 'CrystalDecisions.Enterprise.InfoObject' to type 'CrystalDecisions.Enterprise.Desktop.Report'.+
Source Error:
+The source code that generated this unhandled exception can only be shown when compiled in debug mode.
To enable this, please follow one of the below steps, then request the URL:+
1. Add a "Debug=true" directive at the top of the file that generated the error. Example:
<%@ Page Language="C#" Debug="true" %>
or:
2) Add the following section to the configuration file of your application:
<configuration>
   <system.web>
       <compilation debug="true"/>
   </system.web>
</configuration>
+Note that this second technique will cause all files within a given application to be compiled in debug mode.
The first technique will cause only that particular file to be compiled in debug mode.+
+Important: Running applications in debug mode does incur a memory/performance overhead.
You should make sure that an application has debugging disabled before deploying into production scenario.+
Stack Trace:
InvalidCastException: Unable to cast object of type 'CrystalDecisions.Enterprise.InfoObject' to type 'CrystalDecisions.Enterprise.Desktop.Report'.
   +CrystalDecisions.Enterprise.WebContent.WebSamples.DataSources.Common.datasourceInfoFromReports(ArrayList reports) 226
   +CrystalDecisions.Enterprise.WebContent.WebSamples.DataSources.Datasources.Main() 1821
   +ASP.websamples_datasources_datasources_aspx.__Render__control1(HtmlTextWriter __w, Control parameterContainer) 531
   +System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) 98
   +System.Web.UI.Control.RenderChildren(HtmlTextWriter writer) 20
   +System.Web.UI.Page.Render(HtmlTextWriter writer) 26
   +System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) 25
   +System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter) 121
   +System.Web.UI.Control.RenderControl(HtmlTextWriter writer) 22
   +System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) 2558
Version Information: Microsoft .NET Framework Version:2.0.50727.1433; ASP.NET Version:2.0.50727.1433
Any information on how I can fix this is greatly appreciated.
Regards
Paul
Edited by: Paul Griscti on Sep 3, 2008 2:52 AM

I'd try creating a new Application Pool just for running businessobjects and crystalreportviewers11 and nothing else.
Although the apps are .NET, it uses COM Interop for functionality, so using a common app pool with other versions will collide.
Beyond that - if you have a SAP Business Objects support contract - you might open a new SAP Incident ticket.
Sincerely,
Ted Ueda

Crystal Reports Server 2008 Infoview SSO

I finally have Crystal Reports Server 2008 configured and working for AD authentication with kerberos. Users can now log into Infoview fine. Now, I need to take the next step and advance the ball to get it working for SSO. We had this working on our Crystal Reports Server XI environment, but it sure has changed for 2008. Can anybody provide information and/or documentation on next steps to move from AD Authentication to AD SSO Authentication? What are best practices? What is most efficient?
Thanks,
Jeff

If you are configured for kerberos then you already have the CMS/SIA running under an AD service account correct?
If so [this doc |https://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/002b818d-3db2-2b10-9895-c7b5fd4cbc71]will get vintela SSO working.
Regards,
Tim

Does CR 2008 work with Crystal Reports Server 11.5

I currently have CRS 11.5 and am using CRXI. I would like to upgrade CRXI to CR2008 (visual advantage), but not upgrade CRS at this time. Does CR2008 work with CRS11.5? Any known issues to be aware of?
Thanks,
Jsr

Unfortunately, CR 2008 is compatible with CR Server 2008 only You could refer to the [CR Server 2008 Supported Platforms|https://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/90e0d1a4-ae34-2b10-198c-f309bfa21e91]
Kindly refer to the [Crystal Reports Server XI Release 2 Info|https://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/20d9fe63-396c-2b10-e7a8-efddd1a910f6]
Hope it helps !!

Crystal Reports Server XI Release 2 SP4 for Windows

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