Crystal Reports Server XI Service Pack Info

Hi
I seem to be taking over the admin role of a Crystal Reports Server we have
I have checked the version numbers and I think it is out of date?
Crystal Reports Server XI Version 11.0.0.12825
Crystal Reports XI Version 11.0.0.128227
The users are having some issues when scheduling reports to run and I was advised to get latest service packs for Crytsal applied
Which Service Packs am I looking for?
Thanks in advance
Gary.

Hello Lisha,
I have not heard a release date for SP1 (.NET SDK) for CR Server 2008. A release date has not been announced.
Sincerely,
Dan Kelleher

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Crystal Reports XI R2 Service Pack 3 Install Issues

Post Author: iamtgo3
CA Forum: Crystal Reports
Crystal Reports XI R2 check automatically for updates when I open it. It finds an update Crystal Reports XI R2 Service Pack 3. Now when you go to install it I get this error.
"Crystal Reports XI R2 Service Pack 3 is for Crystal Reports XI R2 only, and cannot be installed on top of other Business Objects XI R2 products."
A while back a service packe came out for both Crystal Reports Server and Crystal Reports that would update both of them same Service Pack. I am sure this is why I now have the issue. If this is the issue then why the heck post it for updating both. Plus how can I remove other Service Pack so I can install this one? I am sure it is a reinstall of complete CR product. I have purchased CR2008 so I am just trying to buy time till Visual Studios 2008 is complete and release (Not just the 90 day trial)
So any suggestions on how to install Crystal Reports XI R2 Service Pack 3 with my above issue would be helpful thanks.

Hi
You have mentioned that "There are others in my company that after they installed SP3 they were able to successfully connect and I am still getting a login fail error."
So would like to know the version and type of database that the Universes are based on.off.
1) Please ensure that you have the exact version and type of the database installed on your machine, that your colleagues are using .
Say for e.g if the Universes are based off Oracle 9 database, then ensure that you have the Oracle client(version 9) installed on your machine.
2)Please make sure that you have been added in the user list in the database.
May be we could come close to narrowing down on the issue by checking these 2 things.

Crystal Report Enterprise 8 Service Pack

Hi,
I have installed Crystal Report Enterprise 8 Developer Edition but i am unable to find the Service Pack for the same, it used to be available in the past on the Crystal Decisions site with the name: ce80win_en_sp1.exe however i'm unable to find it on the SAP site.
Can anyone help.
Thank you,
Parag

Hi Parag,
The downloads are available in the below mentioned link:
https://websmp230.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/bobj_download/main.htm
You need to go to BusinessObjects Tab to get details for BusinessObjects Products in SAP site:
https://www.sdn.sap.com
Also as suggested by Ludek please post queries related to Enterprise in a separate link.
Hope that helps!
AG.

Reinstall of Crystal Reports XI R2 Service Pack 3 Error

I needed to do a reinstall of Crystal Reports XI R2 and I am trying to reinstall the service packs. When I try installing SP2 it is saying it is already detected. When I try to install SP3 it is giving me an error that it canu2019t be installed on top of other business objects XI R2 products. Can someone tell me what is causing this and how I can get around it?

Hi
You have mentioned that "There are others in my company that after they installed SP3 they were able to successfully connect and I am still getting a login fail error."
So would like to know the version and type of database that the Universes are based on.off.
1) Please ensure that you have the exact version and type of the database installed on your machine, that your colleagues are using .
Say for e.g if the Universes are based off Oracle 9 database, then ensure that you have the Oracle client(version 9) installed on your machine.
2)Please make sure that you have been added in the user list in the database.
May be we could come close to narrowing down on the issue by checking these 2 things.

Crystal Reports 2010 and service pack 1

Hi
We have 4 questions regarding SP1 to CR2010 (visual Studio)
When will the installation problem be solved. Running CRforVS_13_0_1 is aborted with an error : Error 2753. The file "agent.exe.6ED28686_7B19_420C_B255_5B6C1BD2C705" is not marked for installation..." This is the case on all our developing PC's (Win 7 /64, VS2010 SP1)
Assembly version of file from CRforVS_13_0_1 is 13.0.2000.0. Is that correct?
Must our customers upgrade there installation with a new redist-msi in order to view reports developed with CR2010 SP1?
If so, can they view older reports developed with CR2010 without SP1
Best Regards

Hello,
Reboot and run the installer again, something has that file locked or your permissions need to be reviewed for the shared folder. I had the same problem at home, I ran the installer, got the error, re-booted and then ran the installer again and it worked. If not check your anti-virus software and grant permissions to install and also select Run As Administrator. Empty your Temp folder first also and do not use a folder called c:\temp, rename it to c:\mytemp.
Yes we don't change the assembly version number so you don't have to rebuild each time. Just the actual dll version changes.
Not sure what you mean in question 3? If you update your app to newer SP then you should have your users update their runtime also. Otherwise what is the point of updating your development PC only????
Yes they can. On very rare occasions new reports may need to be created but that is very very rare. Depending on the bug or enhancement.
Don

Does CR 2008 work with Crystal Reports Server 11.5

I currently have CRS 11.5 and am using CRXI. I would like to upgrade CRXI to CR2008 (visual advantage), but not upgrade CRS at this time. Does CR2008 work with CRS11.5? Any known issues to be aware of?
Thanks,
Jsr

Unfortunately, CR 2008 is compatible with CR Server 2008 only You could refer to the [CR Server 2008 Supported Platforms|https://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/90e0d1a4-ae34-2b10-198c-f309bfa21e91]
Kindly refer to the [Crystal Reports Server XI Release 2 Info|https://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/20d9fe63-396c-2b10-e7a8-efddd1a910f6]
Hope it helps !!

Crystal Reports Server 2008 V1 - fix pack and service pack installation

I'm currently running Crystal Reports Server 2008 V1 - 12.2.0.290. I think this is SP2. I saw both SP3 and FP 3.1 available to download, but am not sure if I need both. Do I need to install SP3, then install the FP 3.1? The website doesn't appear to provide clear instructions on this.

Yes you need to upgrade to SP 3 and then you can Upgrade to FP 3.1.
The SP usually are major releas of the product when the FP are minor fix of the SP.
Ciao,
Massimo
Edited by: M. Cappelli on May 20, 2011 8:31 AM
Edited by: M. Cappelli on May 20, 2011 8:32 AM

Crystal Reports Server XI R2 - RAS service will not start

We had a copy of Crystal Reports Server XI R2 running on a Windows 2003 SBS Server and the database running on SQL Server 2000 on the same box. We were forced to upgrade this server Windows 2003 SBS Server 2003 R2 with SQL Server 2005. The upgrade worked fine however after the upgrade we could no longer open reports in infoview.
We soon realised that the RAS(Report Application Server) service was stopped however we could not start it.
We tried doing a full uninstall(deleting the directory and registry info) and reinstall several times on the same server pointing to the existing database and trying to create a new database in both MYSql and SQL Server but again the same problem. While our licensing agreement means we can only install it on one server we tried on another and again we had the same issue.
We see several errors in the event viewer of the server, these are:
-Unable to create the Corba OSCA factory and register it on the eBus (Source:BusinessObjects_crystalras)
-Failed to register with the CMS 'Server Name'. Please make sure the CMS is up and running. Attempting an automatic retry. (Source: We see this error show on a fair few of the service after stopping and firing up services, but they seem to disappear)
-An error occurred while creating a Page Server subprocess.(Source: BusinessObjects_pageserver)
If I try firing the crystalras executable just for interest sakes I get a "No valid license found for this product" error.
We thought it may have been a license issue caused by the upgrade but have been told that the license key still appears to be valid.
Any help is appreciated.

Hey did anyone ever answer your question, I have exactly the same problem 4 years later, sigh

After Installing SQL Server 2012 Service Pack the RDL reports do not work

I installed SQL Server 2012 Service Pack on backEnd sharepoint and also on BI Server that host Reporting Service.(Before installation everything was working properly)
After this installation the RDL reports do not open and I receive this error message.
The permissions granted to user 'domain\username' are insufficient for performing this operation. (rsAccessDenied)
I also receive the same error message on changing DataSource, Parameters and subscription.
I should mention that, I am using Reporting Services in the Integration Mode. I want to open and modify RDL reports from SharePoint and inside the SharePoint Document Library.

Hi Hedayat,
Thanks for posting your issue,
To solve this problem you have to grant your SQL Reporting Service Application Pool
Account (whatever is running your SQL Service Application, see Central Admin -> Manage Service Application -> SQL Server Reporting Services)
Full Control to the web application that report is being deployed to in your particular case.
Or you could just use the powershell command below:
$webApp = Get-SPWebApplication –Identity http://yoursharepointapp
$webApp.GrantAccessToProcessIdentity(“domain\SSRSAccount”)
Also, check out below mentioned URLs for more details and fixes of this issue
http://paulliebrand.com/2013/09/25/ssrs-and-permissions-granted-to-user-are-insufficient-for-performing-this-operation/
https://social.msdn.microsoft.com/Forums/sqlserver/en-US/4ea477ec-ea12-4a3e-bc33-2fcf9d52b84e/error-rsaccessdenied-nt-authoritynetwork-service-are-insufficient?forum=sqlreportingservices
I hope this is helpful to you, mark it as Helpful.
If this works, Please mark it as Answered.
Regards,
Dharmendra Singh (MCPD-EA | MCTS)
Blog : http://sharepoint-community.net/profile/DharmendraSingh

RDL Reports are not working after installing SQL Server 2012 Service Pack 2 in the SharePoint integration Mode

I am using Reporting Service Integration mode with SharePoint. SSRS is installed on separated machine of SharePoint stacks in Integration Mode. Everything was working properly and I could create/edit/modify RDL reports(parameters, Datasource, Subscription)
inside SharePoint and Document Libraries.
But after installing SQL Server 2012 Service Pack 2, on opening RDL reports inside SharePoint I receive this error message.
The permissions granted to user 'i:0#.f|membership|username' are insufficient for performing this operation. ---> Microsoft.ReportingServices.Diagnostics.Utilities.AccessDeniedException: The permissions granted to user 'i:0#.f|membership|username' are insufficient for performing this operation
I should mention that SSRS is installed in the SharePoint integration Mode and there is no SSRS management console.

Hi Hedayat-Abedijoo,
According to your description, you are using Reporting Services in SharePoint Integrated mode, and everything worked fine before you install SQL Server 2012 Service Pack 2. After the package is installed, when you open RDL reports, the error occurred: The
permissions granted to user 'i:0#.f|membership|username' are insufficient for performing this operation.
According to my search, there may be two reasons for the problem:
This is caused when the application pool account that runs the SharePoint Web application you are on in IIS and the application pool account that SharePoint believes is running the site differ. This happens if the application pool account is changed directly
in IIS instead of through SharePoint (using the approved method).
This error can be caused when Kerberos authentication has been set up correctly and delegation in a double hop scenario will succeed, but Reporting Services integration has been set up for Trusted Account rather than Windows Authentication. This causes
SharePoint to continue to impersonate the logged-on user when contacting Reporting Services; when Reporting Services compares the application pool account to the user account making the request, they are not equal.
In this case, we can solve the problem by changing the application pool account in IIS back to the previous account and set AuthenticationTypes to RSWindowsNTLM only. For detail information, please refer to 8.3 “The permissions granted to user 'Domain\User'
are insufficient for performing this operation” in the document:http://msdn.microsoft.com/en-us/library/ee384252(SQL.100).aspx
If you have any questions, please feel free to let me know.
Thanks,
Wendy Fu

Using Web Services on the Crystal Report Server XI to return reports

Hi,I'm trying to setup for the first time a Crystal Reports Server XI R2 and put a couple of reports onto the server. This is so I can access the reports on the crystal reports server using using the crystal web services and finally display the reports in an ASP.NET web application.So far I have installed the server, created a couple of reports, put them on the server, and tested to see that I can access the reports using the Central Management Console. This all works fine and the reports are returned. Ok, now for the bit that's not working. I've got a C# ASP.NET web application, and I've followed a couple of <a href="http://support.businessobjects.com/documentation/product_guides/cr_net/vs_2005/html/crtsktutorialsotherdynamicpulldownwebservicehelpermethod.htm" target="_blank" title="Adding a Helper Method to Access Crystal Reports Web Services">tutorials</a> to give me an idea of what I should be doing to use the Web Services that are provided: <ul><li>ServerFileReportManager.asmx</li><li>ServerFileReportService.asmx </li></ul>However, it appears that when I list the child objects on the crystal server:<blockquote>serverFileReport = new ServerFileReport(); serverFileReport.ReportPath = ""; reportManagerRequest = new ReportManagerRequest(); reportManagerRequest.ExtraData = serverFileReport.GetExtraData(); reportManagerRequest.ParentUri = serverFileReport.ToUri(); ReportManagerResponse reportManagerResponse = new ReportManagerResponse(); reportManagerResponse = serverFileReportManagerProxy.ListChildObjects(reportManagerRequest);</blockquote>I always get a reportManagerResponse.ReportUris with a count of 0. Now the thing is I know that I have a couple of reports on the Crystal Server, but for some reason they're not been picked up. I must be missing something.Does anyone have any ideas??? Please!Many thanks in advance, ChrisCurrent Set-up:<ul><li>Crystal Reports Server XI R2 (11.5)</li><li>Virtual Directory of the web services: crystalreportviewers115 </li><ul><li>(Physical Path - C:\Program Files\Business Objects\common\3.5\crystalreportviewers115)</li></ul><li>Development Environment: Visual Studio 2005</li></ul>

I looks like your mixing technologies here. You are using Crystal Report Server and the Crystal Report Web Services that come with Visual Studio.I know that this might seem like they are the same product, and the naming does seem confusing but I'll try and make it easy for you to understand.Crystal Reports Server - This is a managed reporting solution which allows you to distribute your reports via the web. It has features like scheduling and built in security.It appears that you have a handle on what Crytal Report Server is from what you have been able to accomplish those far. You have created your report and published it to Crystal Report Server and viewed it via the Central Management Console. Crystal Reports Server has two methods for accessing the reports programatically.1. The Enterprise SDK2. The Web Services SDK<a href="/node/353">Check out this white paper that compares these two SDKs </a><a href="/node/256">This paper describes the Web Services SDK.</a>In the above paper there is a getting started section which points you to the Developer Library which shows you how to install the web services on your Crytal Reports Server machine.Crystal Reports Server does not have the Business Object web services installed by default so I would suggest following the directions in the <a href="http://devlibrary.businessobjects.com/BusinessObjectsXIR2/en/devsuite.htm">Developer Library.</a>The directions wont talk about Crystal Reports Server but these are the directions to get the Web Services installed. There is another web services technology which you are writing code for which is called Crystal Report Web Services. This technology comes with Visual Studio 2003. It provides un-managed reports via webservices. Un-managed means these reports are not published to Crystal Reports Server.So basically your problem is that your code is for Crystal Report Web Services but you are trying to view reports published to Crystal Reports Server. To take advantage of scheduling and security and web service access I would suggest using Crystal Reports Server and install the Business Objects Platform webservices to access the reports. I hope that's clear. Rob Horne <a href="/blog/10">Rob's blog - http://diamond.businessobjects.com/blog/10</a>

Any known issue reported for "Rollup 8 for Exchange Server 2010 Service Pack 2"

Hello,
Currently our servers are running with "Exchange 2010 SP2 RU7", we are planning to update the Rollup version to RU8 for SP2.
Is there any knows issues reported for "Rollup 8 for Exchange Server 2010 Service Pack 2" till now ? is it safe to update the RU8 ?
http://www.microsoft.com/en-us/download/details.aspx?id=41394

(1) I had to roll it back:
The rollup released Tuesday the 9th caused random problems with systems ranging from general slow down to operation failed errors. It didn’t impact everyone at once and seemed to take 48hrs for everyone to have a problem. Rolling
back the update and rebooting the server seemed to resolve the issue.
Issues reported before the general mailflow stopping for everyone:
Nothing major … an occasional operation failed when I hit send but, it will go thru after I hit the send button a couple of times.
A MICROSOFT OUTLOOK BOX APPEARS WITH A TRIANGLE WITH A ! INSIDE IT. THE MESSAGE SAYS THE OPERATION FAILED.
(2)
ANOTHER CODE APPEARED WHEN I TRIED TO SEND THIS E-MAIL SO I CLOSED OUTLOOK AND RE-STARTED OUTLOOK. THE MESSAGE READ, CANNOT CREATE THE E-MAIL MESSAGE BECAUSE A DATA FILE TO SEND AND RECEIVE MESSAGE CANNOT BE FOUND. CHECK YOUR SETTINGS IN THIS MICROSOFT
OUTLOOK PROFILE. IN MICROSOFT WINDOWS, CLICK CONTROL PANEL.CLICK USER ACCOUNTS AND THEN CLICK MAIL. CLICK SHOW PROFILE, AND THEN CLICK PROPERTIES.
When he tries to open an e-mail, he gets an error message.
If he tries to mark an e-mail unread, he gets a different message.
Thanks Ben

Crystal Reports Server 2008 FP 4.1 Update did not update InfoView/Cmc ?

Hi all,
last year I installed a Crystal Reports Server 2008. After installation I had the following version numbers:
Server = 12.3.0
InfoView/Cmc = 12.1.0
Now I downloaded all packages of service pack 4 and fix pack 4.1 and tried to install them in following order:
Crystal Reports Server 2008 V1 Service Pack 4 for Server Components
Crystal Reports Server 2008 V1 Service Pack 4 for Client Components
Crystal Reports Server 2008 V1 Fix Pack 4.1 for Server Components
Crystal Reports Server 2008 V1 Fix Pack 4.1 for Client Components
The installation of the server components worked fine, however the installation of the client components failed with "Base version mismatch". Now I have these version numbers:
Server = 12.4.1
InfoView/Cmc = 12.1.0
Is that the intended behaviour? Is there no need to update InfoView/Cmc too? I know that InfoView did not work with IE 9 before the update, so I hoped to get an update of it.
Thanks for any info
Joern

Hi Joern,
Don't pay attention to the version that you get from infoview or CMC.
It never changes and will always remain 12.1.0
In order to know your BOE version, you can check it in
CMC > Settings
In the add/remove programs, it lists the version installed
You also have a tool which is software inventory tool which list the version installed.
For clients, if you go in the folder where the .exe is, if you right click on it and select properties then you will get the version number in the version tab
I hope this will help you
Regards,
Philippe

Crystal Report Server 2008 V1 is there a SP3

I know that BO EDGE and CRS tend to be behind the ENTERPRISE product when it comes to patches and service packs.
Can anyone confirm if SERVICE PACK 3 (SP3) has been Released yet for Crystal Report Server 2008 V1...?
I can't see it on SAP Service Marketplace, but that isn't always a sign that it doesn't exist.
All I can find on the SAP Service Marketplace is SERVICE PACK 2 (SP2) for Crystal Report Server 2008 V1.

Here is the answer:
https://websmp104.sap-ag.de/patches
File Type Download Object Title Info File File Size [kb] Last Changed
ZIP 51038906 CRYSTAL REPORTS 2008 V1 SP3 Win Server on IA32 32bit Info 501335 25.05.2010
Hope it solves you.
Thank You!!
Sent from iPhone

Crystal Reports Server 2008 dispose not closing document

Hey everyone,
I;m running some reports through Crystal reports 2008 server (no service packs) using the RAS sdk and Java.
This was working swimmingly for a while until yesterday when the server hosting the RAS and app server fell over. I tracked it down to a problem with the RAS server. The error i got in my logs was General Exception, Report SDK Exception Not enough memory for operation. I reran the process and when i watched task manager the memory being allocated to crystalras.exe went through the roof! it went from 50k to 1.8g of ram in under 10 minutes.
I tried lots of the other suggestions in here for the errors about memory that are similar to mine (increasing the heap memory etc.) and none of them worked.
One thing i noticed though is that when I run the process and watch the metrics page of the RAS server on the management console the number of Open documents does not decrease even though i am 100% totally and utterly calling .close and .dsipose after every report i open. Definitely. Ive debugged it a million times and it is calling these methods. It is successfully releasing the connections fine but does not seem to releasing the open documents. After the Open documents metric went down to 0 (im presuming after a timeout) the memory that crystalras.exe was reduced. I then changed the timeout tag in CRConfig.xml to 1 minute to see would this help out any but the open documents did not timeout any faster.
Would i be right in thinking that these open documents would be causing my problem of the aggregated memory? Im at my wits end here so any piece of help is greatly appreciated!

Hi Ted,
Thank you for getting back to me, i was on vacation there for a while so that is why i didnt get back to you.
When I call reportClientDocument.isOpen() just before i dispose of the report it is true and after i dispose of it it correclty returns false.
I am really stressing out over this as we are reduced to running 500 reports through the server (one after another) and then stopping the process and restarting the RAS server and then running another 500 reports.
crystalras.exe gets up to about 2g of ram consumed for only 500 reports.
I even changed some of the timeout settings on the settings page of the management console to see would they timeout and release the memory but alas it didnt release as much as a byte. I left it for 3 days and it didnt deallocate one piece of memory.
Im currently investigating is there some way from my code that I can restart the RAS server, either through the SDK or through a windows process or scheduled task.
Ted, as far as i can see there are no service packs for Crystal Reports Server 2008, is that right? when i go to the downloads page there only ones listed for release X1.
Thank you for your help.
J.

Crystal Reports Server XI Service Pack Info

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