Crystal Reports software registration

I recently sold 5 copies of Crystal Reports XI Standard (boxed product) to a customer, and after they worked with the product for a couple of weeks, they decided that the product would not do what they needed, and they ended up shelving the product.  I purchased 2 copies of the product back from them, as I have a need for it in my office.  Unfortunately, they already registered the product, and when I try to register it with my company information, I'm getting a warning dialog that the product has already been registered.  I called the 800 number for support, and they told me that I needed to have this addressed through this forum.  Can you please provide assistance so that I can get this taken care of?
Thanks in advance.
Regards,
Tim Thousand
Computer Concepts

Hi Tim,
No worries. You only need to modify the registry settings. Before modifying the registry I recommend you to take a strong backup of it on a local drive.
We need to make Crystal Reports recognize the valid registration number:
1. Start the Registry Editor. On the 'Start' menu, click 'Run'. Type 'Regedit' and click 'OK'.
2. Expand the registry subkey: HKEY_LOCAL_MACHINE\SOFTWARE\Business Objects\Suite 11.5\Crystal Reports\Keycodes\CR Std
NB:
CR Std for Crystal Reports Standard Edition
CR Dev for Crystal Reports Developer Edition
CR Pro for Crystal Reports Professional Edition
3. Highlight the 'CR Std' folder and go to the 'Edit' menu and click 'New' then 'String Value'.
4. Enter 'Serial' as the string value.
5. Right click 'Serial' and select 'Modify'. Enter your registration number as the 'Value Data'.
Exit the Registry. When you re-start Crystal Reports, the 'About Crystal Reports...' screen will display your valid registration number
If you are unable to see the changes, please revert to me.
Regards,
Arun Sasi

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    Thanks in advance for your time......cheers

    Post Author: Argan
    CA Forum: .NET
    I am not really familiar with all of the options for charting and what is or isnt in the bundled version.
    You can download the CR XI R2 developer edition eval from the website and see if it gives you the graph options that you want.  If it does then I think you can buy it at an upgrade price since you already have the bundled edition.

  • Crystal Report Java Reporting Component Query

    Hi,
    If I am using the Crystal Report Java Reporting Component, do I need any other Crystal Report software to be installed during run time?
    Thanks.

    Hi Ron,
    the desired guides can be found here:
    http://help.sap.com/javadocs/cr/xir2/index.html
    http://devlibrary.businessobjects.com/businessobjectsxi/en/en/JRC_SDK/default.htm
    The reason why you might not find the guide is as of Crystal Reports 2008 the JRC was integrated into the Crystal Reports for Ecplise package and is not availble separately anymore. See also the What' new-guide of Crystal Reports 2008 here:
    http://87.229.26.143/download/crystal/doc/cr_2008_whats_new.pdf
    Regards,
    Harald

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