Crystal Reports version 10.0.0.53327 supported on Windows Server 2003 R2?

Hello,
We are currently using Crystal Reports version 10.0.0.53327 with a ASP web application on Windows 2000 Server. We are in the process of upgrading the web server to Windows Server 2003 R2 but have encountered problems with the print feature in the application when printing reports using Crystal Reports. We have duplicated every setting from the original web server on the new web server down to each registry entry and DLL file for Crystal Reports but continue to have a problem. Are there any known compatibility issues with our version of CR and Windows Server 2003 R2?
Any information or assistance provided will be greatly appreciated.
Morgan

You are not giving enough info re. the actual issue. E.g.; encountered problems with the print feature is a bit "loosy goosy". What are the details of the printing issue? Errors? Incorrect printing? Etc.
Taking a wild guess here, but do have a look at [this|http://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/oss_notes_boj/sdn_oss_boj_erq/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/scn_bosap/notes.do] kbase.
If that does not help, do search these forums as well as the kbase:
https://www.sdn.sap.com/irj/scn/advancedsearch?cat=sdn_ossnotes&query=&adv=true
And if that does not help, provide more info. Oh, also search for latest updates for CR 10 here:
http://service.sap.com/sap/bc/bsp/spn/bobj_download/main.htm
And finally, specify how you deploy the CR 10 runtime to that server.
Ludek
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Similar Messages

Crystal Reports XI stopped working error message on a Windows Server 2008

We recently installed Crystal Report XI in a Windows Server 2008 environment. After completed the installation as the Administrator every time that we try to execute Crystal we receive the following error message:
"Crystal Reports has stopped working"
Problem signature:
Problem Event Name: BEX
Application Name: crw32.exe
Application Version: 11.0.0.1282
Application Timestamp: 422d5c77
Fault Module Name: StackHash_1fc1
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 7ef2fbfc
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7600.2.0.0.272.7
Locale ID: 1033
Additional Information 1: 1fc1
Additional Information 2: 1fc163a1c57ae45571bce37d539b233f
Additional Information 3: 2f92
Additional Information 4: 2f92817e9e63d4100e2aa48e72910a78
Any recommendation on what is causing this error?
Thanks,
Luis

Hi, did you get this working? I'm really struggling to get up and running on 2008 R2, the CMS service just refuses to connect to the database. It also looks like the database wasn't created properly during the install. I set it up on an MSDE database, and when I look at it with sql management studio the database is there but there aren't any tables or anything else
Can anyone either confirm or deny that its possible to run Crystal XI on 2008 R2?
The error I'm getting when trying to start the service is:
The root server reported an error Initialization Failure. (Reason: Unable to connect to the database using the provided connection string. Reason: [Microsoft][ODBC Driver Manager] Data source name not found and no default driver specified).
I've confirmed that the ODBC connections work (both 32 bit and 64 bit) via the built in test, but Crystal for some reason isn't happy

Visual Studio 2005/2008 and Crystal Reports versions/upgrade questions.

I've tried posting this question on the MSDN forums and gotten no response.
I've downloaded and installed VS 2008 Beta 2.   The versions on the Crystal Reports files included are 10.5.0.1806
I'm currently using VS 2005, with the included Crystal Reports. The versions on those files are 10.2.0.xxxx. I've created an desktop app (in VB) which stores it's data in a database and uses the CR 10 runtime merge modules to generate a report.
I was considering upgrading the Crystal Reports version to XI. I would like to allow customers to modify my delivered report with their own licensed copy of CR XI. I am not providing any functionality within my app to create or modify the delivered .rpt or use it outside my application.
Questions:
Do I need to update the runtime files to CR XI to support rpt files modified with CR XI? Current runtime files are being delivered with the CR 10 merge module.
I see a Crystal Reports for Visual Studio upgrade to CR XI.
Can I update the merge modules to CR XI and still use the CR for VS2005 for development?
Does it make any sense to update CR for VS 2005? Or to get the full CR XI Developer edition? My usage of CR functionality is very limited.
Would there be any benefit to waiting for the release of VS 2008?   How does that change the scenario?
How does Crystal Reports for Visual Studio fit in with the Crystal Reports Lifecycle? It's not mentioned on Business Objects End of Life Dates page . Crystal 10 has a Patch EOL of 31-Dec-07.   Does this apply to CR for VS 2005? Where does 10.5 fit in?
My main concern is allowing customers with CR XI to change the format of my delivered .rpt to run with my app. Adding their company name, logo, etc.   My testing show a CR XI report still works with my current app. But, going forward, what should I deliver and what do I need to use to continue development?

To use Reports designed in XI, you need to use XI or higher runtime, running them in older versions may work, but you may encounter unforeseen issues doing so.
If you are to use VS2005 for development you need to use XI Release 2 (11.5) runtime.
If you are going to use VS2008 for development you need to use Crystal Reports 2008 with Service Pack 0.
The support end of life for versions of Crystal Reports bundled with Visual Studio are linked to what Microsoft's lifecycle for the product is. Generally if there is a workaround for the issue that is simple enough, there will not be a patch created.
The changes you are expecting the customer to do can be accomplished with our RAS SDK which is available without using enterprise starting with Crystal Reports XIR2 SP2.

Print Issue in VS 2010 Crystal Report Version 13.0.1.220

Hi Friends,
I am new user for SAP crystal report,
can any one help me for
Print Issue in VS 2010 Crystal Report Version 13.0.1.220

Font must be True Type and on the WEB server where the report is being processed.
Run Process Monitor and see if your app is loading the Font....
Typically if the characters show up as a box it means either the font you are using does not support UNICODE characters, it's not installed so font substition is done but the font used doesn't have the Glyph's required or there is a permission issue with the font being instlaled under a local User account and should be installed under the Admin account.
Also, Search for Font and Windows Framework, there are known limitations with .NET Framework and some fonts.
What font are you using?
Don

Crystal Reports Version Question

Hello,
I am developing a web site using vs 2010 and the compatible version as downloaded from here. I have come across a small issue that I'm sure is easily solvable but I can't find any references to it. When I try to run this solution on another machine or server with crystal reports 10 installed I notice that the graphs colours aren't matching to as set in the report. I understand that this is a version issue but without installing vs 2010 and then the crystal report version supported onto another machine. Is there away or an installation just so that the reports work as expected (fo this version without installing vs 2010).
I tried downloading the redist 32 bit version from here and updating the config file accordingly but when I then generate a report I'm getting a database logon failed error.
Note that if I change the webconfig file back to 10.2.3600.0 from the recently changed 13.0.2000.0 then the report works as expected, except the graph colours aren't using the conditional colours.
Am I doing something horribly wrong?
Cheers,
John.
Edited by: John Arran on Mar 2, 2011 3:11 PM

I'm not sure I understand the details here - I htink the description gets a bit muddled as it goes. E.g.; this:
I understand that this is a version issue but without installing vs 2010 and then the crystal report version supported onto another machine. Is there away or an installation just so that the reports work as expected (fo this version without installing vs 2010).
is a source of confusion for me(?).
In any case, CRVS2010 and CR 10.2 should be (as far as I know, are) side by side compatible. Based on my interpretation of the statement above, I wonder about the runtime being deployed. The CRVS2010 runtime is here:
MSM
http://downloads.businessobjects.com/akdlm/cr4vs2010/CRforVS_mergemodules_13_0.zip
MSI 32 bit
http://downloads.businessobjects.com/akdlm/cr4vs2010/CRforVS_redist_install_32bit_13_0.zip
MSI 64 bit
http://downloads.businessobjects.com/akdlm/cr4vs2010/CRforVS_redist_install_64bit_13_0.zip
Are you using one of the above to deploy the crvs2010 runtime?
- Ludek

Integrate Crystal Reports version 11.5 and Visual FoxPro

Post Author: landc50
CA Forum: General
I have developed several softwares in Visual FoxPro while using Crystal Reports Version 7 as the major reporting tool.   It was easy to invoike Crystal reports from my applications, simply by adding the Crystal OCX onto the VFP form.
Now --- I have added the ActiveXReportViewer from version 11.5 onto my VFP form.    Looks ok but it I am not sure how to invoke the reports in Maximized mode.   Seems like it will only show the report the same size as the object I placed on my VFP form.
I need to know how to do this yesterday.   I must implement a new system and I do not want to revert back to Crystal reports version 7.   Any help would be appreciated.

Post Author: The Donger
CA Forum: General
Hi,
I would recommend you have an empty form and drop the viewer on that form. Set the form's state to Maximize.
Good luck,
Brian

Need list of Crystal Reports Version Numbers by Product and Service Pack

Hi All,
Where can I get a list of Crystal Reports Version Numbers by Product and Service Pack? I'm trying to figure out which version we have is the most current version, because we have so many version installed threw out our company.
Thanks.

Hi Matt,
Please check the crystal Report 2008 product versions
Cr 2008+SP0 - 12.0.0.683
Cr 2008+SP0 + FP1 - 12.0.0.796
Cr 2008+SP0 + FP2 - 12.0.0.840
Cr 2008+SP0 + FP3 - 12.0.3.900
Cr 2008 + SP1 - 12.1.0.882
Cr 2008 + SP1 + FP1.1 - 12.1.1.957
Cr 2008 + SP1 + FP1.2 - 12.1.2.996
Cr 2008 + SP1 + FP1.3 - 12.1.3.1028
Cr 2008 + SP1 + FP1.4 - 12.1.4.1068
Cr 2008 + SP1 + FP1.5 - 12.1.5.1096
Cr 2008 + SP1 + FP1.6 - 12.1.6.1116
Cr 2008 + SP1 + FP1.7 - 12.1.7.1144
Cr 2008 + SP1 + FP1.8 - 12.1.8.1176
Cr 2008 + SP1 + FP1.9 - 12.1.9.1290
Cr 2008 + SP1 + FP1.10 - 12.1.10.1390
Cr 2008 + SP1 + FP1.11 - 12.1.11.1454
Cr 2008 + SP2 - 12.2.0.290
Cr 2008 + SP2 + FP2.1 - 12.2.1.412
Cr 2008 + SP2 + FP2.2 - 12.2.2.453
Cr 2008 + SP2 + FP2.3 - 12.2.3.467
Cr 2008 + SP2 + FP2.4 - 12.2.4.507
Cr 2008 + SP2 + FP2.5 - 12.2.5.537
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Cr 2008 + SP2 + FP2.7 - 12.2.7.598
Cr 2008 + SP2 + FP2.8 - 12.2.8.638
Cr 2008 + SP2 + FP2.9 - 12.2.9.698
Cr 2008 + SP2 + FP2.10 - 12.2.10.810
Cr 2008 + SP3 - 12.3.0.601
Cr 2008 + SP3 + FP3.1 - 12.3.1.684
Cr 2008 + SP3 + FP3.2 - 12.3.2.753
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Naga.

Crystal Reports version 13 managed api's run slower than native version 11

Hello,
I am a senior engineer, working in a project of porting client code written in C++ using Crystal 11. It uses the native COM api like shown approximately in the following code fragment:-
IApplicationPtr pApplication;
pApplication.CreateInstance("CrystalRuntime.Application.11");
pReport = pApplication->OpenReport("myreportfile.rpt", vtOpenMethod);
... code to setup Export Options, setLogonInfo on database, set parameters for report etc.
pReport->Export(false);
This code is launched in few threads, and works nicely, and a very stable used code in real world.
We have ported this to Crystal 13 .NET api's and our code approximately looks like
ReportDocument document = new ReportDocument();
document.Load("myreportfile.rpt", OpenReportByTempCopy);
.. set diskfile format options, pdf format options, paramters, logon info etc. very very similar to the native C++ code, almost matching 1 by 1 line
document.Export();
document.Close();
No problem so far, and it works fine. This is also launched in multiple threads same in number like native, and works fine. We get the same pdf file generated.
But here is the problem. In native we are getting easily around 2000 reports in 20 mins. But in managed we are taking 35 mins for the same set of reports. The output looks fine and same etc. But there is a good 40-50% performance regression, and we have tried so many things, but never able to beat this 40-50% perf degradation.
Can you please help ? A few questions. First are we executing document.Export really concurrently ? Is there any waiting or serialization going on insider Crystal api's. Is this Crystal 13 managed api, a thin stub layer just passing on to native COM apartment threaded dll. Can this layer introduce such a delay ?
A few things we have tried and haven't succeeded for summary:-
1. Opened 1 dummy report in the beginning and kept opened throught, to flush any ref counted inits
2. Didn't perform Close immediately, but had another thread chew on it and Close delayed
3. Reduced the thread to 1, (in native as well), again our perf degradation is comparable.
4. Optimized the reports from various suggestion in this forum. Did better, but so did the native, and still we are comparatively poorer.
Thanks for the same, Eager to supply more info if required.
R. Sridharan

First I'd like you to have a look at the document SAP Crystal Reports Engine in a Multi-Threaded Visual Studio Application. Next make sure you are using SP 10 for CRVS.
Next, you will have to tell me what database you are using, connection type and if MS SQL, what client?
BTW.; these being community forums, you may get an answer, you may not. It may be timely, or not. If you are looking for a faster response, there is the option of creating a phone incident here:
Crystal Single Case Technical Support - SAP Business Objects US Online Store | SAP Online Store
One more KBA to look at:
1403341 - How to export reports in multiple threads using the Crystal Reports .NET RAS SDK
- Ludek
Senior Support Engineer AGS Product Support, Global Support Center Canada
Follow us on Twitter
Message was edited by: Ludek Uher

Crystal reports version 12 vs version 11

my company purchased crystal reports version 11 and got version 12 in error of course version 12 is an upgraded version so it was a keeper-----our hosting payroll site only works with version 11 and they said it would not be a problem if we created reports in version 12 that they could still provide data through our ODBC connection
all our reports were created in version 12 and successfully produce data--but suddenly 1 report does not work and of course they now say that they can only run the report if it is built in version 11--
so the it would not be a problem now is, i feel they changed something on their side that is causing this particular report not to read, a tek issue...but they say by grace of ... was the way the report ever worked, but than why do all other reports still work now???
is there any way to use our version 12 key product to get a downgraded version 11 to create this report?
or open the report using version 12 and export it as a version 11?
or if i recreate the report would the glitch on their side go away?

Crystal 2008 (version 12) reports can be opened in Crystal XI (version 11) and saved there. If you don't have access to a copy of Crystal XI, could you possibly see whether the payroll company can downgrade it for you?
-Dell

Crystal Reports, version for Visual Studio 2010 Problem

Dear all,
I encounter a problem after installed the crystal report version for Visual Studio 2010. Once I call
                       ReportDocument.PrintToPrinter(1,False, 0, 0)
The error message prompt:
Report is unavailable(Index was out of range. Must be non-negative and less than the size of the collection. Parameter name:index)
If I try
                         ReportDocument.PrintToPrinter(1,False, 1, 1)
It can print the 1st page of the report.
I also try to create a simple report. It works.
After installed this version, my reports also encounter the same problem in Visual Studio 2008.
My report has sub-reports. My PC is Windows XP.
Anybody has idea on this issue!?

Now you can set the various printer options using the PrintOutputController. I'm using a UI box to select the printer but your developer should be able to figure this out. If not you can include him in the e-mail, it would be fine to go direct. Of course you will stay in the thread:
     private void btnSetPrinter_Click(object sender, System.EventArgs e)
          System.Drawing.Printing.PrintDocument pDoc = new System.Drawing.Printing.PrintDocument();
            CrystalDecisions.ReportAppServer.Controllers.PrintReportOptions rasPROpts = new CrystalDecisions.ReportAppServer.Controllers.PrintReportOptionsClass();
          // Use the next line if you need to, you'll ahve to test. Depends on how the reports were saved.
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            //CrystalDecisions.ReportAppServer.ReportDefModel.ISCRPrintOptions.DissociatePageSizeAndPrinterPaperSize = true;
            //pDoc.DefaultPageSettings = pgSettings;
            PrintDialog dlg = new PrintDialog();
            dlg.Document = pDoc;
            if (dlg.ShowDialog() == DialogResult.Cancel)
                MessageBox.Show("Cancel Button clicked", "RAS", MessageBoxButtons.OK, MessageBoxIcon.Information);
                return;
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                CrystalDecisions.ReportAppServer.ReportDefModel.PrintOptions MYPRTOpts = new PrintOptionsClass();
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                    pDoc.PrinterSettings.PrinterName = cboCurrentPrinters.Text;
               // the next 3 lines may not be necessary.
                    MYPRTOpts.PrinterName = cboCurrentPrinters.Text;
                    MYPRTOpts.PaperSize = (CrPaperSizeEnum)
                        pDoc.PrinterSettings.PaperSizes[cboCurrentPaperSizes.SelectedIndex].Kind;
                    MYPRTOpts.PaperSource = (CrPaperSourceEnum)
                        pDoc.PrinterSettings.PaperSources[cboCurrentPaperTrays.SelectedIndex].Kind;
                    MYPRTOpts.PaperOrientation = CrPaperOrientationEnum.crPaperOrientationLandscape;
                    //MYPRTOpts.PageMargins.Bottom = .1;
                    //MYPRTOpts.PageMargins.Top = .1;
                    //MYPRTOpts.PageMargins.Left = .1;
                    //MYPRTOpts.PageMargins.Right = .1;
                else
                    pDoc.PrinterSettings.PrinterName = cboDefaultPrinters.Text;
                    MYPRTOpts.PrinterName = cboDefaultPrinters.Text;
                    MYPRTOpts.PaperSize = (CrPaperSizeEnum)
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                //MessageBox.Show("Printing report.", "RAS", MessageBoxButtons.OK, MessageBoxIcon.Information);
Thank you
Don

Silverlight and Crystal Reports Version 11.2

Hello
a customer works with Crystal Reports Version 11.2. Is it possible to create a Silverlight Application (in order to set the parameters) and then call the RPT-File? Is there a link for an example?
What I have found so far is this blog entry: http://www.global-webnet.net/blogengine/post/2009/01/06/Running-Crystal-Reports-from-Silverlight.aspx
... But nobody can tell me which version of Crystal Reports is needed.
Thanks!
Bernhard

Hi Bernhard,
From the looks of the Design in your link it does appear to be a newer version of CR. It may be version 10.2 or 10.5 that comes with VS 2005 and 2008 he was using. If it was then R2 should work also.
There is a link to Contact the blogger, ask him what versions he was using.
Unfortunately we have not done any testing with silver light so can't say if it will work. Add your request to the Idea Place link above, search first, and then vote for it if found. Program Managers do watch it closely and they will add it if enough people request it.
Thank you
Don

How do I connect from Crystal Report version XI to Oracle 10G express?

I'm new to oracle 10G express and I'm developing an application that needs reports to preview some data from oracle tables.
The oracle database is installed on the server and I installed the client on my machine. I need to use the crystal report 11 to report the output. Thus, I designed a crystal report that should simply read a table on oracle and though I need to be able to connect to the oracle 10G Express Edition database. I tried to create a connection from the crystal report using the Database Expert >> Create New Connection >> Oracle Server and I include the following parameters.:
- Service: host:1521/XE
- Username: username
- Password: password
Then when I tried to connect the crystal report crashes always.
Is there any way to create a connection to the Oracle Database 10G express from Crystal Report 11?
Please advise...

Thank you bala,
First, How I should start the Listener on the database server?
Listener.ora content:
SID_LIST_LISTENER =
+(SID_LIST =+
+(SID_DESC =+
+(SID_NAME = PLSExtProc)+
+(ORACLE_HOME = C:\oraclexe\app\oracle\product\10.2.0\server)+
+(PROGRAM = extproc)+
+)+
+(SID_DESC =+
+(SID_NAME = CLRExtProc)+
+(ORACLE_HOME = C:\oraclexe\app\oracle\product\10.2.0\server)+
+(PROGRAM = extproc)+
+)+
+)+
LISTENER =
+(DESCRIPTION_LIST =+
+(DESCRIPTION =+
+(ADDRESS = (PROTOCOL = IPC)(KEY = EXTPROC_FOR_XE))+
+(ADDRESS = (PROTOCOL = TCP)(HOST = Daoud-PC)(PORT = 1521))+
+)+
+)+
DEFAULT_SERVICE_LISTENER = (XE)
How to configure the tnsnames.ora on the client side?
tnsnames.ora content:
XE =
+(DESCRIPTION =+
+(ADDRESS = (PROTOCOL = TCP)(HOST = Daoud-PC)(PORT = 1521))+
+(CONNECT_DATA =+
+(SERVER = DEDICATED)+
+(SERVICE_NAME = XE)+
+)+
+)+
EXTPROC_CONNECTION_DATA =
+(DESCRIPTION =+
+(ADDRESS_LIST =+
+(ADDRESS = (PROTOCOL = IPC)(KEY = EXTPROC_FOR_XE))+
+)+
+(CONNECT_DATA =+
+(SID = PLSExtProc)+
+(PRESENTATION = RO)+
+)+
+)+
ORACLR_CONNECTION_DATA =
+(DESCRIPTION =+
+(ADDRESS_LIST =+
+(ADDRESS = (PROTOCOL = IPC)(KEY = EXTPROC_FOR_XE))+
+)+
+(CONNECT_DATA =+
+(SID = CLRExtProc)+
+(PRESENTATION = RO)+
+)+
+)+
Now I`m trying to initialize this on one machine (database & client) and so the crystal report will be on the same machine where the database exist; Additionally, this machine has OS Windows 7 Ultimate 64bit and include the Oracle 10g Express Database & Oracle 10g Express Client software.
Please check the files content I included above and give me the way on how to establish a connection from the crystal report to the database where both are installed on the same machine.
Thanks in advance...

Crystal Reports 9 and Windows Server 2003 sp1/sp2

Post Author: jnribeyrol
CA Forum: General
Hello,
due to security updates in my company, we have to upgrade from Windows Server 2003 to sp1 or sp2.
I haven't been able in the support to find out if there was any problem with Report Access Server on these SPs.
Can somebody help me.
regards

CR XI is past it's end of life. You can upgrade to CR XI R2 for free.
Go to: http://www.sdn.sap.com/irj/boc and download the trial version of CR XI R2 and use your XI keycode, then apply the patches which you can get to by clicking on the BusinessObjects tab above, then Downloads.
Typically this is due to DEP, search forums for more info on how to configure it as well as your Anti-virus and/or Firewall may be stopping CR from running. You also need full Admin rights to install all components.
Thank you
Don

I am having difficulty: we are running a windows server 2003 - mail and outlook support 2007 and upwards, how do I get the brand new apple machines to work with the 2003 version of server

I am having difficulty: we are running a windows server 2003 - mail and outlook support 2007 and upwards, how do I get the brand new apple machines to work with the 2003 version of server

I may be way out, but do you know about this product, would it help integrate the Macs for you.
https://www.thursby.com/sites/default/files/images/ADmitMacv8_SPD.pdf

Unable export crystal report XI to pdf on window server 2003 SP1

I have a class asp function to export crystal report XI to pdf file, it is workable at winXP but when i copy it to window server 2003, it exported the file with zero length (file size is 0kb).
when i try to open the zero length pdf file, it shows the file is already open or in use by another application.
when i run my export function, i can see there is a new file created at the folder "C:\windows\Temp", when i try to open the tmp file, i get the message "The process cannot access the file because it is being used by another process", i can open the tmp file after i end the process "w3wp.exe network service", the data in the tmp file is exactly what i need to export to the pdf file.
At the window server 2003, I have installed the Crystal Report XI developer edition,
For the web application folder and the pdf export folder, Read, Write and Modify permission has been set for the following accounts:
1. myServer\Administrators
2. myServer\ASPNET
3. myserver\IUSR_myserver
4. myServer\IWAN_myserver
5. Network Service
6. System
7. myServer\Users
I think it is the permission problem, but how to set the right permission at the window server 2003 SP1? please advise. thanks

Hello,
It is a permission issue. When you export Crystal first tries to write the file to the local TEMP folder and then delete it to see if it has read/write permissions. If it fails to delete the file you need to give the TEMP folder on the WEB server permissions for your application. Check Microsofts WEB site on how to set permissions on shared folders for your ASP application.
You may want to search in forums also, this looks familar.
Thank you
Don

Crystal Reports version 10.0.0.53327 supported on Windows Server 2003 R2?

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