Crystal Reports Viewer 11.5 fails in Vista

We are using the Crystal Reports Viewer (crviewer.dll) version 11.5.10.1263. It works fine in XP but fails with the following error in Vista:
A first chance exception of type 'System.AccessViolationException' occurred in sprdlgs2.dll
An unhandled exception of type 'System.AccessViolationException' occurred in sprdlgs2.dll
Additional information: Attempted to read or write protected memory. This is often an indication that other memory is corrupt.
Sprdlgs2.dll is the DLL that contains the dialog in which the viewer resides. I know that crviewer.dll is registered correctly.
Our product is a C++ MFC multi-document application migrated from Visual Studio 6.0 to the .NET Framework 2.0 with the managed code flag (/clr) on.
Any help would be appreciated.

Hi Peter,
As Jason indicated the RDC has not been tested with Vista nor any version of .NET IDE. RDC is COM and Microsoft is moving away from COM and to their Framework which as you said you must also do as we must. Even though MS upgrades their OS's we can't follow for old technolgies, it just becomes too much coding and vertually becomes a new version of CR with the amount of work required. To move CR forward we try to release patches for the current versions that are 100% backward compatable with the current OS's. XI R2 with SP2 now supports Vista through a service patch.
The RDC has not been updated since Version 9 at that time Windows XP and 2000 were the only OS's available and they fully supported COM. It simply becomes to costly to make everything backward compatable. For developers like yourself you can appriciate this, do you still support Windows 3.1? At some point everyone has to cut off backward compatablity.
Moving forward because .NET 2008 is also new, even XI R2 has problems with it, this is due to MS updating their 1.1 Framework to 2.0 and 3.5. they changed things which we had specific dependencies on so now we have to also change, this all takes time to implement.
So this becomes a "best effort support" case since you are doing this on an unsupported platform. I did not see any results of your testing in debug mode on Vista? Install .NET 2008 on a Vista 32 PC and run your app in debug mode, if you use Vista 64 set your compiler to use x86 only. I believe your dll's are wrappers around the crviewer.dll and is likely either a permission issue with our COM(ActiveX) dll's or your dll's. Using regedt32.exe will give you the ability also to change permissions on the viewer and possibly your dll. It may be that Windows is not allowing your exe to access your wrapper as the error suggests in your original post.
Bottom line is, you should upgrade your app to use the .NET assemblies and stop using the RDC. There are lots of samples and fairly easy to migrate what your RDC app is doing to .NET code. Coding won't be one to one but the steps to execute a report and view are the same.
Thanks again
Don

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    Edited by: RichardK on May 10, 2010 4:14 PM
    Edited by: RichardK on May 10, 2010 4:16 PM
    Edited by: RichardK on May 10, 2010 4:18 PM
    Edited by: RichardK on May 10, 2010 4:22 PM
    Edited by: RichardK on May 10, 2010 4:23 PM

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    Follow us on Twitter
    http://twitter.com/SAPCRNetSup

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