Crystal Reports XI Pro About 25% of DLL File attributes changed on install

Post Author: sakelly
CA Forum: Deployment
I am having problems preparing an installation of Crystal Reports XI Pro in a Sanctuary Application Controlled environment where the unique file hashes of DLLs and EXEs need to be recorded and pre-authorised before they can execute. This is because when Crystal Reports XI Pro installs it changes the content of a large number of dlls (for examples chartui.dll and CEReportSource.dll) which all have new file create and modify dates. Hence the file hashes of a previous installation which are authorised for use are different and the application fails to run.Are these changes necessary? It is quite rare to see any application change files this way (sometimes except for licensing reasons).Is there anyway of customising the install to stop the files from changing on install?Will it be safe to overwrite files that are installed with previously installed files (which have been authorised?) I've done some basic testing and it appears ok but a lot of these files are only accessed when producing reports.Thanks,Shaun KellyFurther details on Sanctuary product http://www.lumension.com/Sanctuary_AC_Endpoint_Security.jsp?rpMenuId=118466

The closest to a solution I came up with was to try installing Crystal Reports XI from the cds. When the error occurs click to ignore the error and proceed with the install. After the install is finished, the installer will check for updates which gives a link to Crystal Reports XI Release 2 Service pack 4. This is a complete install file of around 1.7 GB in size. Using this install removes the old Crystal Reports XI Release 1 which is where this issue springs from, and installs Release 2 with no errors. Dll versions will change from 11 to 11_5 and the Crystal Viewer will have updated features, like their calendar no longer loads externally within a small internet explorer window, but rather it loads an internal calendar control. After you have installed the updated install file that is the Release 2 version, you can go to this link and install the Service Pack 5 update that Business Objects came out with. Try here: [http://resources.businessobjects.com/support/additional_downloads/runtime.asp#04]

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