Crystal Reports XI R2 SP6 can be not installed?

I download SP6 via https://websmp230.sap-ag.de/sap%28bD1lbiZjPTAwMQ==%29/bc/bsp/spn/bobj_download/main.htm.
But Crystal Reports XI R2 SP6 can be not installed.
It prompt message:
Crystal Reports Service Pack 6 is for Crystal Reports XI R2 only, and can not be installed on top of other Business Object XI R2 products.
I check my Crystal Report developer, and its version is Crystal Reports XI Release 2 sp3.
Who do anyone know?
Thanks.

Hi
I would recommend to open a case by SAP support (http://service.sap.com/support) about this.
Regards,
Stratos

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Crystal report 10 export to MAPI does not work in Windows 7

hi:
I am using CR10 10.0.5.1025 in Windows 7. I tried to export a report to MAPI and got error:
Error 2147500037 returned by function <MAPIResolveName>
This error occurs both Office 2007 and 2003
Any one see this error before?

SOLUTION
Hi, (excuse my bad english)
The client have and use Windows 7 SP1 x64 Ultimate version .
He use Crystal Report XI R2 Sp6
PROBLEM:   He has a MAPI error Error when exporting PDF to MAPI.
                      He Receiving the following error message when trying to export PDF Crystal Report to MAPI.
                      Error 2147500037 returned by function <MAPIResolveName>
                      Email Client: MS Outlook 2007
SOLUTION:   Were I found on the internet.
Auhtor is: Andrew Whittam
Web Link: http://www.2icsoftware.com/Support/Forum/tabid/110/aff/2/aft/1105/afv/topic/Default.aspx
Microsoft decided to no longer support the 'Simple MAPI' email system in Windows 7. Although countless applications use it to manage emails, including 2ic Pallets, a replacement system has not been provided.
So Windows 7 users have two options:
Manually create email messages by copying and pasting information from the '2icEmail.txt' file that is created whenever there is an emailing error, i.e. every time you try emailing with Windows 7.
Downgrade the ' C:\Windows\System32\Mapi32.dll ' file to an earlier version, i.e. replace Mapi32.dll with the same file from a Windows Vista or XP computer.
Downgrading seems to work ok. Mapi32.dll on Windows 7 has version number 1.0.2536.0, which is the same as Mapi32.dll on Windows Vista and XP. However, downgrade AT YOUR OWN RISK and check with your system administrator before making any changes.
It is strongly recommended to rename the existing Mapi32.dll file rather than delete it so it can be restored if you find other programs do not work after downgrading. To downgrade, follow the steps below:
Open Windows Explorer, navigate to ' C:\Windows\System32   ' (or ' C:\Windows\SysWOW64 ' for 64 bit operating systems), find Mapi32.dll and rename it to Mapi32.dll.OLD or Mapi32.dll.2ic. If you receive the message "You require permission from TrustedInstaller to make changes to this file." or some other permissions-related error, change the Owner of the file and permissions before trying again, i.e. right-click on Mapi32.dll, select Properties, Security tab, click Advanced, Owner tab, click Edit..., select "Administrators", OK the dialog boxes, again right-click on Mapi32.dll, select Properties, Security tab, click Edit, select "Administrators", allow Full Control and OK the dialog boxes. For more detail, good instructions can be found at http://helpdeskgeek.com/windows-7/w...dinstaller.
Run the 'Email patch' from the Downloads - Utilities page of this website. This patch installs and registers the files below.
C:\Windows\System32\Mapi32.dll
C:\Windows\System32\MSmapi32.ocx
Note they are only installed when missing or replacing an older version. For 64 bit operating systems these files are updated in the 'C:\Windows\SysWOW64' folder. Alternatively these files can be manually copied from a different computer and registered using Regsvr32.
The email functionality can be checked using the 'Export/email test spreadsheet', also available on the Downloads - Utilities page. Using this spreadsheet to generate an email on Windows 7 before downgrading should result in an error message. Emailing should work after running the patch.
RESULT:       I fixed the problem customer PC. TEST and Verification are fonctionnal.
Steve
Edited by: sstmartin on Mar 18, 2011 9:11 PM

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Hi,
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Hello,
I have searched the forums for this issue, and there does not seem to be a clear resolution to this problem. We are using CR2008 to create RPT files that are bundled with our custom .NET 2005 application, which then generates reports in PDF format by running the RPT files against an access mdb database using the CR2008 runtime (our application is deployed on a different machine than the one that is used to create the RPT files). The issue we are having occurs when data in the access mdb file contains Strings with Japanese characters. The system that our application is running on does contain the eastern asian language fonts so if a user opens the mdb file using access, they can see the Unicode strings in the database rendered properly (rather than the usual boxes and garbage). However, once our application generates the report filling in the rpt file with data from the mdb and exporting the report to pdf format, the entries that should contain Japanese font data, which leads me to believe the problem is in the export pdf function of the crystal reports 2008 runtime. Is there anyway we can configure the runtime to properly embed the fonts in the PDF so that the users can view the Japanese content from the database. Our users end up viewing reports on both OSX and Windows using Adobe Acrobat Reader.
Thank you very much in advance

Thanks for the quick reply!
1) Exact version of Crystal Reports. (Open Crystal Developer. Go to Help> About Crystal Reports).
12.0.0.683
Type: Full
2) What happens if you export the report to PDF format from the standalone Crystal Reports Designer?
Same result. The entry shows up as giberish in the report designer preview...however, by doing this I stumbled upon something. See below
3) Are you able to export the report to other formats without any issue?
See Note below
NOTE:
In another part of the report, I just put the fields in question directly in the report (that is, not embedded in a text object). That part of the report when run produces the correct non-gibberish, properly rendered Japanese result (in the CR designer preview). The same field, however, when embedded in a text object, results in the gibberish being shown in the designer preview as well.
Now when I export this to PDF, that ends up turning both areas into the incorrect, gibberish result. Both the one that did properly render in the preview (field not embedded in text object) and the one in the text object.
Exporting to any other format (tried xls, rtf and html) results in correct rendering for the field not embedded in the text object and incorrect rendering for the field embedded in a text object.
Hope this helps with the problem, and I think it means this thread probably still belongs under this current forum.
Cheers

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Hi,
I am going to try to explain this issue the best I can. Please let me know if you need any other information or have any ideas as I have exhausted my resources. We have an ASP.NET application that has highly formatted crystal reports in them that the users can export as PDFs. All reports export without a problem when the application is run off of our desktops. The reports use a sql server authenticated user, executing stored procedures, and each subreport is linked by the main parameter. We are using Visual Studio 2008 version 3.5 SP1 with Crystal Reports Basic for Visual Studio 2008 on Windows 7 Enterprise SP1. We have designed the reports in Crystal Reports XI Release 2 (11.5.12.1838) and imported them into the ASP.NET application. When trying to export the reports as PDFs from the development or production servers, we get the error message below for some, not all, reports:
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http://www.sdn.sap.com/irj/boc/go/portal/prtroot/docs/library/uuid/50a6f5e8-8164-2b10-7ca4-b5089df76b33?QuickLink=index&overridelayout=true&36837934524320
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Brad Hood
06-26-14
OK.. I did some more investigating on this today. I have found out when I move the sub report that generates the error under another sub report, the sub report in question runs without issue. But when I try and move the sub report that produces the error above any other sub report, the error still generates. Can this get any weirder.... FYI.. there is a total of ten sub reports on this report.

Hi Brad
I'm not sure that Modules would show us anything in this case, so let's try a few other things:
1) Make sure you are using SP 1 for Crystal Reports Basic Runtime for Visual Studio:
Crystal Reports for VS 2005 and VS 2008 Updates & Runtime Downloads
2) Seeing as this works on dev, this may be some db inconsistency so enabling the report option "Verify on 1st Print" will be a good idea.
3) Double check the database client and make sure the same client is used on dev and deployed systems. Actually I take back my Modules negative as this is where it may prove useful. Once you have the Modules logs, look at who is loading the crpe32.dll, then look at that process and see the client dlls.
4) Check the printer driver; see if there are any updates. Try a different printer driver.
Ten subreports is not too bad, though not that good either as you are loading the report engine with at minimum 11 simultaneous reports (each subreport is considered to be a report). If a subreport is in a details section and the details section returns a 100 records, you are running 100 + 1 reports. This may lead to memory issues, which may lead to the error.
If I was a betting man, I'd put most of my money on the printer driver (based on your last addition to your post). What ever money I had left would go to some database issue (be it actual data or client related).
- Ludek
Senior Support Engineer AGS Product Support, Global Support Center Canada
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Problem solved! It had to do with the way our network people were caching Internet Explorer on the server.

Crystal Reports 2008 - Error 1904 - DLLs will not register

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I could possibly try to register the DLLs manually but I don't understand why they won't register automatically.
I would really appreciate some assistance with this.
Kind regards, Leeanne
I received the following errors....
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Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\ReportSourceBridge.dll failed to register.
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Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\FullClientAddin.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\FullClientTemplate.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\Webi.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\qaaws.dll failed to register.
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Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\lovconvertor.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\EnterpriseControls.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\FullClientServerAdmin.dll failed to register.
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Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\Event.dll failed to register.
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Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\PDF.dll failed to register.
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Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\TXT.dll failed to register.
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Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\AFDashboardPage.dll failed to register
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Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\CMC.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\Designer.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\Encyc.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\Encyclopedia.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\MyInfoView.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\ReportConvTool.dll failed to register.

Install .NET Framework 1.1 and 2.0 and then any patches Windows has for them.
Install the C++ runtime distribution from Microsoft, search MS's site for it, they have multiple links for each OS.
Download the latest Microsoft installer, you can go to MS's web site to get it.
Check with your IT department to make sure they have not pushed out a "modified" administrator Profile to your PC. Open up regedit.exe and confirm you can change any key in Current User and Software and anything. Be sure to copy the original so you can right the value back and the usual warnings about modifying the registry.
Download CR 2008 SP1 full build: https://smpdl.sap-ag.de/~sapidp/012002523100006555792009E/cr2008win_sp1.exe ( requires and un-install of existing CR 2008 if any are on your PC )
Before running CR 2008 Install SP 3: https://smpdl.sap-ag.de/~sapidp/012002523100007123572010E/cr2008_sp3.exe
You could also try Disabling DEP, right click on My Computer, Properties, Advanced tab and Data Execution Prevention and make sure it's set to windows Processes only. Requires a re-boot if changed.
Disable any and all anti-virus and local firewalls, copy everything local and disconnect your network cable so you don't get anything nasty and try again.
If none of the above works then try someone elses computer, your system may be beyond repairing and could require an FDISK and starting all over.
Thank you
Don

Crystal Reports v10. SP6 install failed. Reinstall product code invalid

As the title says, I downloaded and installed the SP6 patch for Crystal Reports Professional Edition version 10, and the programme crashed on load up (even after numerous restarts of the computer)
I tried re-installing the patch to no avail.
So I loaded the original full installation file, and ran the 'reinstall' option. The prompt box checked that I wanted to uninstall existing version first, which I declined to do on the first pass (this didn't resolve the problem)
I then re-ran the reinstall and selected 'yes' to uninstall existing, this being the only option left to me.
I was then prompted to re-enter the product code. I did this using the original code supplied when I bought the software (in 2004) and the code was rejected as it has apparantly 'expired'.
After about an hour trying to decipher this website, I called a couple of support numbers, both of which insisted the only way to contact support was through this forum.
Hence this post.
I would be grateful therefore for any response.

Spoke too soon.
Programme is now installed, but prompting me for a registration key, which I do not have.
Website link embedded within programme is now out of date.
..so I'm back to this forum which I understand is my sole source for this information.
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Crystal Reports 9 Save/Save As Buttons Not Responding

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I would suggest you to manually register u201CFiledialog.dllu201D as follows:
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regsvr32 "C:\Program Files\Common Files\Business Objects\3.0\bin\filedialog.dll"
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Either the Crystal Report Registery key permissions are insufficient or the Crystal Reports runtime not installed correctly.
Please install the appropriate Crystal Reports redistributable (CRRedist*.msi) containing the correct version of the Crystal Reports runtime (x86, x64, or itanium) required. Please go to http://www.bisinessobjects.com/support for more information"
Then we Installed Crystal Reports redistributable from u201CC:\Program Files\Microsoft Visual Studio 8\Crystal Reports\CRRedist\X64\CRRedist2005_X64.msiu201D
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Its working properly on Windows XP 32 bit Development Environment.
Please advice.
Thanks in advance

Couple of things to consider;
1) CR XI r2 is not 64 bit
2) The MSI you installed is for CR 10.2 which ships with .NET 2005, not CR XI r2.
3) To use CR XI r2 on Vista, you must have applied at least SP 4
For more information see the following;
[Crystal Reports support of 64 bit Operating Systems|https://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/10d5fa88-2013-2c10-c9a5-f11963607d4e]
[What versions of Crystal Reports are supported on Windows Vista in VS .NET?|https://wiki.sdn.sap.com/wiki/pages/viewpage.action?pageId=64259646]
[Crystal Reports v. 9.1 to 12.x VS .NET Runtime Distribution & Supported Operating Systems|https://wiki.sdn.sap.com/wiki/pages/viewpage.action?pageId=56787567]
Ludek

Crystal Reports Excel Export Issue - page footer not being displayed

We recently converted all Crystal Reports from Visual Studio 2003 to Visual Studio 2005 sp1, .NET 2.0, Crystal Reports for .NET. I have the latest merge modules from business objects. All reports & footers worked fine in VS2003 ... but now when I export to PortableDocumentFormat (PDF) or WordForWindows (DOC) the page footers appear correctly. But, when I export to Excel (XLS) like the code below, the page footers do not appear. We need to place a disclaimer at the bottom of every page of an exported excel document. I checked the print preview, and I tested printing the document ... the the footer is not being utilized properly by the Crystal Reports export.
System.IO.MemoryStream oStream = new System.IO.MemoryStream() ;
oStream = (System.IO.MemoryStream) report.ExportToStream(CrystalDecisions.Shared.ExportFormatType.Excel) ;
Response.Clear() ;
Response.Buffer = true ;
Response.ContentType = "application/vnd.ms-excel" ;
Response.BinaryWrite(oStream.ToArray()) ;
Response.End();
I have asked the question in msdn forum
http://forums.msdn.microsoft.com/en-US/vsreportcontrols/thread/0ead9e34-bc45-4062-90dd-17f8f8ebf062

fyi - if i hadn't mentioned it, problem occurs in all our environments (developer workstation, development server, testing server, production server, etc.)
on my development workstation i found the file 3 times
c:\program files\common files\business objects\1.0\bin\crxf_xls.dll
has file version 9.1.1.557
c:\program files\common files\business objects\2.7\bin\crxf_xls.dll
has file version 10.2.0.1093
c:\program files\common files\business objects\3.0\bin\crxf_xls.dll
has file version 11.0.0.1937
on my development server (and our other environment servers too)
c:\program files\common files\business objects\2.7\bin\crxf_xls.dll
has file version 10.2.0.1210
so just from that i notice that the file versions in the 2.7 bin are different from my developer workstation to my development server ... but the issue still occurs in both places.

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