Crystal reports XI SP2

Question

Ok - so i have developed a lot of reports with CRXI, SP2 in VS2008
I deploy these to the windows 2008 machine which has the _2005 MSI redistribution packages installed
If i'm on the machine (Terminal server into it), I get the reports -
If I use the web browser from my dev machine (or any others for that matter) I get these messages - what permissions do i need to set on IIS 7 to make these work????????????????
Sandy
Log Name:      Application
Source:        ASP.NET 2.0.50727.0
Date:          11/16/2009 12:47:20 PM
Event ID:      1334
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      xxx.xxx.com
Description:
An unhandled exception occurred and the process was terminated.
Application ID: DefaultDomain
Process ID: 3688
Exception: System.Runtime.Serialization.SerializationException
Message: Type 'CrystalDecisions.CrystalReports.Engine.LoadSaveReportException' in Assembly 'CrystalDecisions.Shared, Version=11.5.3700.0, Culture=neutral, PublicKeyToken=692fbea5521e1304' is not marked as serializable.
StackTrace:    at System.Runtime.Serialization.Formatters.Binary.WriteObjectInfo.InitSerialize(Object obj, ISurrogateSelector surrogateSelector, StreamingContext context, SerObjectInfoInit serObjectInfoInit, IFormatterConverter converter, ObjectWriter objectWriter)
   at System.Runtime.Serialization.Formatters.Binary.ObjectWriter.Write(WriteObjectInfo objectInfo, NameInfo memberNameInfo, NameInfo typeNameInfo)
   at System.Runtime.Serialization.Formatters.Binary.ObjectWriter.Serialize(Object graph, Header[] inHeaders, __BinaryWriter serWriter, Boolean fCheck)
   at System.Runtime.Serialization.Formatters.Binary.BinaryFormatter.Serialize(Stream serializationStream, Object graph, Header[] headers, Boolean fCheck)
   at System.Runtime.Remoting.Channels.CrossAppDomainSerializer.SerializeObject(Object obj, MemoryStream stm)
   at System.AppDomain.Serialize(Object o)
   at System.AppDomain.MarshalObject(Object o)
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="ASP.NET 2.0.50727.0" />
    <EventID Qualifiers="49152">1334</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2009-11-16T19:47:20.000Z" />
    <EventRecordID>910</EventRecordID>
    <Channel>Application</Channel>
    <Computer>xxx.xxx.com</Computer>
    <Security />
  </System>
  <EventData>
    <Data>An unhandled exception occurred and the process was terminated.
Application ID: DefaultDomain
Process ID: 3688
Exception: System.Runtime.Serialization.SerializationException
Message: Type 'CrystalDecisions.CrystalReports.Engine.LoadSaveReportException' in Assembly 'CrystalDecisions.Shared, Version=11.5.3700.0, Culture=neutral, PublicKeyToken=692fbea5521e1304' is not marked as serializable.
StackTrace:    at System.Runtime.Serialization.Formatters.Binary.WriteObjectInfo.InitSerialize(Object obj, ISurrogateSelector surrogateSelector, StreamingContext context, SerObjectInfoInit serObjectInfoInit, IFormatterConverter converter, ObjectWriter objectWriter)
   at System.Runtime.Serialization.Formatters.Binary.ObjectWriter.Write(WriteObjectInfo objectInfo, NameInfo memberNameInfo, NameInfo typeNameInfo)
   at System.Runtime.Serialization.Formatters.Binary.ObjectWriter.Serialize(Object graph, Header[] inHeaders, __BinaryWriter serWriter, Boolean fCheck)
   at System.Runtime.Serialization.Formatters.Binary.BinaryFormatter.Serialize(Stream serializationStream, Object graph, Header[] headers, Boolean fCheck)
   at System.Runtime.Remoting.Channels.CrossAppDomainSerializer.SerializeObject(Object obj, MemoryStream stm)
   at System.AppDomain.Serialize(Object o)
   at System.AppDomain.MarshalObject(Object o)
</Data>
  </EventData>
</Event>
Log Name:      Application
Source:        ASP.NET 2.0.50727.0
Date:          11/16/2009 12:26:27 PM
Event ID:      1309
Task Category: Web Event
Level:         Warning
Keywords:      Classic
User:          N/A
Computer:      xx.xxx.com
Description:
Event code: 3005
Event message: An unhandled exception has occurred.
Event time: 11/16/2009 12:26:27 PM
Event time (UTC): 11/16/2009 7:26:27 PM
Event ID: 17d6ffed2446461b9324cbea1c57fad6
Event sequence: 41
Event occurrence: 3
Event detail code: 0
Application information:
    Application domain: /LM/W3SVC/3/ROOT-1-129028729994690502
    Trust level: Full
    Application Virtual Path: /
    Application Path:               \
    Machine name: xxxxxxxx
Process information:
    Process ID: 3688
    Process name: w3wp.exe
    Account name: NT AUTHORITY\NETWORK SERVICE
Exception information:
    Exception type: LoadSaveReportException
    Exception message: An error has occurred while attempting to load the Crystal Reports runtime.
Either the Crystal Reports registry key permissions are insufficient or the Crystal Reports runtime is not installed correctly.
Please install the appropriate Crystal Reports redistributable (CRRedist*.msi) containing the correct version of the Crystal Reports runtime (x86, x64, or Itanium) required.  Please go to http://www.businessobjects.com/support for more information.
Request information:
    Request URL: https://172.16.0.185:443/Common/Reports/OrderReportAdmin.aspx
    Request path: /Common/Reports/OrderReportAdmin.aspx
    User host address: 172.16.0.6
    User: 666666666
    Is authenticated: True
    Authentication Type: Forms
    Thread account name: NT AUTHORITY\NETWORK SERVICE
Thread information:
    Thread ID: 5
    Thread account name: NT AUTHORITY\NETWORK SERVICE
    Is impersonating: False
    Stack trace:    at CrystalDecisions.CrystalReports.Engine.ReportDocument.CheckForCrystalReportsRuntime()
   at CrystalDecisions.CrystalReports.Engine.ReportDocument..cctor()
Custom event details:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="ASP.NET 2.0.50727.0" />
    <EventID Qualifiers="32768">1309</EventID>
    <Level>3</Level>
    <Task>3</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2009-11-16T19:26:27.000Z" />
    <EventRecordID>909</EventRecordID>
    <Channel>Application</Channel>
    <Computer>x.com</Computer>
    <Security />
  </System>
  <EventData>
    <Data>3005</Data>
    <Data>An unhandled exception has occurred.</Data>
    <Data>11/16/2009 12:26:27 PM</Data>
    <Data>11/16/2009 7:26:27 PM</Data>
    <Data>17d6ffed2446461b9324cbea1c57fad6</Data>
    <Data>41</Data>
    <Data>3</Data>
    <Data>0</Data>
    <Data>/LM/W3SVC/3/ROOT-1-129028729994690502</Data>
    <Data>Full</Data>
    <Data>/</Data>
    <Data>C:\cccccccccc\</Data>
    <Data>ttttt</Data>
    <Data>
    </Data>
    <Data>3688</Data>
    <Data>w3wp.exe</Data>
    <Data>NT AUTHORITY\NETWORK SERVICE</Data>
    <Data>LoadSaveReportException</Data>
    <Data>An error has occurred while attempting to load the Crystal Reports runtime.
Either the Crystal Reports registry key permissions are insufficient or the Crystal Reports runtime is not installed correctly.
Please install the appropriate Crystal Reports redistributable (CRRedist*.msi) containing the correct version of the Crystal Reports runtime (x86, x64, or Itanium) required.  Please go to http://www.businessobjects.com/support for more information.</Data>
    <Data>https://172.16.0.185:443/Common/Reports/OrderReportAdmin.aspx</Data>
    <Data>/Common/Reports/OrderReportAdmin.aspx</Data>
    <Data>172.16.0.6</Data>
    <Data>xxx.com</Data>
    <Data>True</Data>
    <Data>Forms</Data>
    <Data>NT AUTHORITY\NETWORK SERVICE</Data>
    <Data>5</Data>
    <Data>NT AUTHORITY\NETWORK SERVICE</Data>
    <Data>False</Data>
    <Data>   at CrystalDecisions.CrystalReports.Engine.ReportDocument.CheckForCrystalReportsRuntime()
   at CrystalDecisions.CrystalReports.Engine.ReportDocument..cctor()
</Data>
  </EventData>
</Event>

Answer 1

ok - i've changed the references to 10.5.xxx and have posted to the server
and web.config doesn't have references to 11.3 or 11.5 anywhere and installed cr2008.net merge modules
but i'm still getting
Log Name:      Application
Source:        ASP.NET 2.0.50727.0
Date:          11/20/2009 6:16:02 AM
Event ID:      1334
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      xxxx.com
Description:
An unhandled exception occurred and the process was terminated.
Application ID: DefaultDomain
Process ID: 1924
Exception: System.Runtime.Serialization.SerializationException
Message: Type 'CrystalDecisions.CrystalReports.Engine.LoadSaveReportException' in Assembly 'CrystalDecisions.Shared, Version=11.5.3700.0, Culture=neutral, PublicKeyToken=692fbea5521e1304' is not marked as serializable.
StackTrace:    at System.Runtime.Serialization.Formatters.Binary.WriteObjectInfo.InitSerialize(Object obj, ISurrogateSelector surrogateSelector, StreamingContext context, SerObjectInfoInit serObjectInfoInit, IFormatterConverter converter, ObjectWriter objectWriter)
   at System.Runtime.Serialization.Formatters.Binary.ObjectWriter.Write(WriteObjectInfo objectInfo, NameInfo memberNameInfo, NameInfo typeNameInfo)
   at System.Runtime.Serialization.Formatters.Binary.ObjectWriter.Serialize(Object graph, Header[] inHeaders, __BinaryWriter serWriter, Boolean fCheck)
   at System.Runtime.Serialization.Formatters.Binary.BinaryFormatter.Serialize(Stream serializationStream, Object graph, Header[] headers, Boolean fCheck)
   at System.Runtime.Remoting.Channels.CrossAppDomainSerializer.SerializeObject(Object obj, MemoryStream stm)
   at System.AppDomain.Serialize(Object o)
   at System.AppDomain.MarshalObject(Object o)
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="ASP.NET 2.0.50727.0" />
    <EventID Qualifiers="49152">1334</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2009-11-20T13:16:02.000Z" />
    <EventRecordID>966</EventRecordID>
    <Channel>Application</Channel>
    <Computer>xxxx.com</Computer>
    <Security />
  </System>
  <EventData>
    <Data>An unhandled exception occurred and the process was terminated.
Application ID: DefaultDomain
Process ID: 1924
Exception: System.Runtime.Serialization.SerializationException
Message: Type 'CrystalDecisions.CrystalReports.Engine.LoadSaveReportException' in Assembly 'CrystalDecisions.Shared, Version=11.5.3700.0, Culture=neutral, PublicKeyToken=692fbea5521e1304' is not marked as serializable.
StackTrace:    at System.Runtime.Serialization.Formatters.Binary.WriteObjectInfo.InitSerialize(Object obj, ISurrogateSelector surrogateSelector, StreamingContext context, SerObjectInfoInit serObjectInfoInit, IFormatterConverter converter, ObjectWriter objectWriter)
   at System.Runtime.Serialization.Formatters.Binary.ObjectWriter.Write(WriteObjectInfo objectInfo, NameInfo memberNameInfo, NameInfo typeNameInfo)
   at System.Runtime.Serialization.Formatters.Binary.ObjectWriter.Serialize(Object graph, Header[] inHeaders, __BinaryWriter serWriter, Boolean fCheck)
   at System.Runtime.Serialization.Formatters.Binary.BinaryFormatter.Serialize(Stream serializationStream, Object graph, Header[] headers, Boolean fCheck)
   at System.Runtime.Remoting.Channels.CrossAppDomainSerializer.SerializeObject(Object obj, MemoryStream stm)
   at System.AppDomain.Serialize(Object o)
   at System.AppDomain.MarshalObject(Object o)
</Data>
  </EventData>
</Event>
and
Log Name:      Application
Source:        Crystal Reports
Date:          11/20/2009 6:17:58 AM
Event ID:      4096
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      xxxx.com
Description:
The description for Event ID 4096 from source Crystal Reports cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
An error has occurred while attempting to load the Crystal Reports runtime.
Either the Crystal Reports registry key permissions are insufficient or the Crystal Reports runtime is not installed correctly.
Please install the appropriate Crystal Reports redistributable (CRRedist*.msi) containing the correct version of the Crystal Reports runtime (x86, x64, or Itanium) required.  Please go to http://www.businessobjects.com/support for more information.
the message resource is present but the message is not found in the string/message table
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Crystal Reports" />
    <EventID Qualifiers="0">4096</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2009-11-20T13:17:58.000Z" />
    <EventRecordID>967</EventRecordID>
    <Channel>Application</Channel>
    <Computer>xxxx</Computer>
    <Security />
  </System>
  <EventData>
    <Data>An error has occurred while attempting to load the Crystal Reports runtime.
Either the Crystal Reports registry key permissions are insufficient or the Crystal Reports runtime is not installed correctly.
Please install the appropriate Crystal Reports redistributable (CRRedist*.msi) containing the correct version of the Crystal Reports runtime (x86, x64, or Itanium) required.  Please go to http://www.businessobjects.com/support for more information.
</Data>
  </EventData>
</Event>
and
Log Name:      Application
Source:        ASP.NET 2.0.50727.0
Date:          11/20/2009 6:17:58 AM
Event ID:      1309
Task Category: Web Event
Level:         Warning
Keywords:      Classic
User:          N/A
Computer:      xxxxxx.com
Description:
Event code: 3005
Event message: An unhandled exception has occurred.
Event time: 11/20/2009 6:17:58 AM
Event time (UTC): 11/20/2009 1:17:58 PM
Event ID: dd62de5b26e240ae9032798ed72bcef5
Event sequence: 15
Event occurrence: 1
Event detail code: 0
Application information:
    Application domain: /LM/W3SVC/2/ROOT-1-129031966481291828
    Trust level: Full
    Application Virtual Path: /
    Application Path: C:\inetpub\CVIPhase4\
    Machine name: SWCVI1
Process information:
    Process ID: 1772
    Process name: w3wp.exe
    Account name: NT AUTHORITY\NETWORK SERVICE
Exception information:
    Exception type: LoadSaveReportException
    Exception message: An error has occurred while attempting to load the Crystal Reports runtime.
Either the Crystal Reports registry key permissions are insufficient or the Crystal Reports runtime is not installed correctly.
Please install the appropriate Crystal Reports redistributable (CRRedist*.msi) containing the correct version of the Crystal Reports runtime (x86, x64, or Itanium) required.  Please go to http://www.businessobjects.com/support for more information.
Request information:
    Request URL: https://172.16.0.105:443/CheckOut/quote.aspx
    Request path: /CheckOut/quote.aspx
    User host address: 172.16.0.106
    User: xxxxxxx
    Is authenticated: True
    Authentication Type: Forms
    Thread account name: NT AUTHORITY\NETWORK SERVICE
Thread information:
    Thread ID: 6
    Thread account name: NT AUTHORITY\NETWORK SERVICE
    Is impersonating: False
    Stack trace:    at CrystalDecisions.CrystalReports.Engine.ReportDocument.CheckForCrystalReportsRuntime()
   at CrystalDecisions.CrystalReports.Engine.ReportDocument..cctor()
Custom event details:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="ASP.NET 2.0.50727.0" />
    <EventID Qualifiers="32768">1309</EventID>
    <Level>3</Level>
    <Task>3</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2009-11-20T13:17:58.000Z" />
    <EventRecordID>968</EventRecordID>
    <Channel>Application</Channel>
    <Computer>xxxxxx.com</Computer>
    <Security />
  </System>
  <EventData>
    <Data>3005</Data>
    <Data>An unhandled exception has occurred.</Data>
    <Data>11/20/2009 6:17:58 AM</Data>
    <Data>11/20/2009 1:17:58 PM</Data>
    <Data>dd62de5b26e240ae9032798ed72bcef5</Data>
    <Data>15</Data>
    <Data>1</Data>
    <Data>0</Data>
    <Data>/LM/W3SVC/2/ROOT-1-129031966481291828</Data>
    <Data>Full</Data>
    <Data>/</Data>
    <Data>C:\inetpub\CVIPhase4\</Data>
    <Data>SWCVI1</Data>
    <Data>
    </Data>
    <Data>1772</Data>
    <Data>w3wp.exe</Data>
    <Data>NT AUTHORITY\NETWORK SERVICE</Data>
    <Data>LoadSaveReportException</Data>
    <Data>An error has occurred while attempting to load the Crystal Reports runtime.
Either the Crystal Reports registry key permissions are insufficient or the Crystal Reports runtime is not installed correctly.
Please install the appropriate Crystal Reports redistributable (CRRedist*.msi) containing the correct version of the Crystal Reports runtime (x86, x64, or Itanium) required.  Please go to http://www.businessobjects.com/support for more information.</Data>
    <Data>https://172.16.0.105:443/CheckOut/quote.aspx</Data>
    <Data>/CheckOut/quote.aspx</Data>
    <Data>172.16.0.106</Data>
    <Data>222222.com</Data>
    <Data>True</Data>
    <Data>Forms</Data>
    <Data>NT AUTHORITY\NETWORK SERVICE</Data>
    <Data>6</Data>
    <Data>NT AUTHORITY\NETWORK SERVICE</Data>
    <Data>False</Data>
    <Data>   at CrystalDecisions.CrystalReports.Engine.ReportDocument.CheckForCrystalReportsRuntime()
   at CrystalDecisions.CrystalReports.Engine.ReportDocument..cctor()
</Data>
  </EventData>
</Event>