Crystal Reports XIr2 with BOXI 3.1 - compatible for universes?

Hello, running CR XI ver 2 and when I try to refrest a report instance that was built on a CA service desk universe, recieve this error upon opening the report::This report was created with a version of crystal reports which is later than the version you are running.  I okay that and upon refresh receive the following error:
update of the sql command from the universe failed.
My bottom line question is whether CR XI is compatible with BOXI 3.1 where universes are concerned?
Much thanks!!

Hi Mark,
Generally they will work together but in this case we always recommend using the same versions. Forward is OK but backward you are limiting the functionality. If the new report uses a feature that was not available in the older version then you can and will run into problems like this.
I moved your post to the BOE forum, they may have a suggestion for you other than upgrading to CR 2008 SP1.
Thank you
Don

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