Crystal XI runtimes - Accpac - Lotus

Post Author: TASCAndy
CA Forum: General
We have a client who was running Accpac 5.2 which uses the Crystal 8.5 runtimes. They printed their reports to email using Lotus Notes.
We upgraded them to Accpac 5.4 which uses the Crystal XI runtimes. This feature no longer works.
Accpac doesn't support Lotus but they say the only thing that changed in this section of the program is the runtimes.
Could there be an issue with CRXI runtimes and Lotus Notes?
If we set the MAPI in IE Tools to Outlook, it works fine, but when we change it to Lotus it crashes. We've had Lotus look at the configuration and it works fine. We've tested MAPI in other applications and it all works fine, so we've finally whittled it down to being a Crystal issue or having to throw it back at Accpac.
Any ideas/suggestions/tips?
Thanks

For runtime merge modules, please post to the Business Objects SDK Application Development. Note that there are several forums depending on the SDK you are using. Ensure that you are posting to the correct forum for fastest response.
Ludek

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An error has occurred while attempting to load the Crystal Reports runtime.

Server Error in '/' Application. An error has occurred while attempting to load the Crystal Reports runtime. Either the Crystal Reports registry key permissions are insufficient or the Crystal Reports runtime is not installed correctly. Please install
Crystal Report is not working on webServer but It is working on local Saver
on Server i m getting this error
Message was edited by: Ludek Uher

If you have your AppPool set for 32 bit then install the 32 bit runtime, if it's set for 64 bit then install the 64 bit runtime.
Try searching, lots of posts on this subject.
Don

Crystal Reports Runtime Installer

Hello,
     I am currently trying to find the most recent installer for the Crystal Reports Runtime.
     If someone could respond with a link to the page that contains it that would be great.
     I am looking for the production version not the development installer.

Hi Everett and welcome
If you are using the RDC you do not want anything from .NET. Last version of CR that installed and supported the RDC was 11.5.x (also referred to as CR XI R2). You are using CR 11.0.x so updating to CR XI R2 will be one thing to do - if you absolutely have to use the RDC (more below). To update to CR XI R2, see the following blog: Where did all the Crystal Reports XI R1 and R2 fixes go?
The blog has links to runtime files, latest / last updates, how to update, etc.,etc.
Now, I want to make sure that it is clear that CR XI R2 is out of support, so no fixes, no phone support. You are welcome to ask here on SCN, but post any future queries re. RDC here:SAP Crystal Reports - Legacy SDKs
My recommendation would be to move away from the RDC and if at all possible go with the CR SDK for .NET (SAP Crystal Reports, Developer Version for Visual Studio .NET). There is also an SDK for Java, if you're interested (SAP BusinessObjects - SAP Crystal Reports, Version For Eclipse Download). This is a free product that can be used with VS 2010, 2012 and 2013. Download links are documented here:
SAP Crystal Reports, developer version for Microsoft Visual Studio: Updates & Runtime Downloads
- Ludek
Senior Support Engineer AGS Product Support, Global Support Center Canada
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Crystal 2008 runtime backward compatibility

Hi All,
I am in need of a little help. I am looking for a listing of what crystal runtime versions are supported running on the same client workstation. I have a .NET app that uses Crystal 2008, during testing I placed my App on a Client machine that uses another App that uses Crystal 7.
I am getting an error when running my App that uses CR 2008, error saying that runtime cannot find my u2lcom.dll.
I find that the Crystal 7 runtime places a copy of the u2lcom.dll in the System folder and that if I rename this file, my App with CR 2008 runs fine, but the old App that uses CR 7 does not.
Are these runtimes not meant to run on the same machine?
I would appreciate any help on this.
Thank you in advance.

And to add to Jonathans notes in CR 7 most of our runtime was in a folder called \windows\crystal. Back then there wasn't much control over where developers could put the runtime. Some took the easy route and simply copied them all into the \windows\system32 folder. Not a good practice as you have discovered.
The way CR looks for the runtime is beginning in the Icon's working folder, then in the \system32 folder then down the PATH statement. By moving them all to the applications folder they are sure to be found by the hosting application. This include crpe32.dll which we put into the \system32 folder, move it to the app's folder also.
And because CR 7 did not support side by side it's also recommended that you put in version checking to make sure the correct version of crpe32.dll is being loaded. May be too late for the CR 7 app to do this so it may have problems.
Also, u2lcom.dll is the bridge dll that allows custom COM UFL's ( VB UFL - crufl*.dll ) connect to CR.

Install the Crystal Reports Runtime SP2 to an alternate drive

I need to install the Crystal Reports Runtime SP2 (CRRuntime_12_2_mlb.msi) to a drive other then the C: drive. The installation package does not give the option to choose an install location. Is there any way this can be done?

If you have your AppPool set for 32 bit then install the 32 bit runtime, if it's set for 64 bit then install the 64 bit runtime.
Try searching, lots of posts on this subject.
Don

Crystal XI runtimes - Accpac - Lotus

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