Crystal XI SP4 fails to install

Hello,
when I go to install the Crystal XI SP4 I have it fails to install. It gets so far and then it just crashes out, no error message. No warning. Nothing.
I have successfully installed this on other machines I have before with no problems, and this is the first time I have come across it.
It gets to the following screen, but once I press the "Next" button, it crashes out.
It pops up with "Copying Backup Files" then everything closes and the service stops running
http://i214.photobucket.com/albums/cc223/Ikinboy/CrystalXISP4failsafternext.png
Any help is appreciated.
Thanks

Must be local PC administrator and disable any blocking programs

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Temporary error "A Crystal Reports job failed because a free license ..."

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Hi Ludek 
 
Thanks for your answer. I checked all the things you asked me to do on both system. 
 
Here are the results from my investigations: 
 
1) The keycode.dll was not on the not working PC. 
I copied it to the root of C: as on the working PC. I registered it with regsvr32.exe and tested the issue. 
=> The problem still exist. 
 
 
 
2) I compared the keycode on both system: 
HKLM\SOFTWARE\Crystal Decisions\9.0\Crystal Reports\Keycodes\CR Ent 
 
non working PC: 
1 AAP50-GS00000-U7000RN 131203342 3979604006 
The code is different in comparison to the working PC, because I carried out the 'CrystalReportNET_keycodefix.zip'. Before this I made an export of the above registry key. Afterwards I wasn't able to merge this export (backup) again with the registry. I assume due to the included carriage returns in the keycode. 
 
working PC 
1 XXXXX 
 
 
 
3) I used the Process Monitor and got following error during the error sequence: 
 
I list only some key entries from the hundreds of error entries. Please inform me, how I can provide you the full logger files. 
 
non working PC: 
WriteFile C:\...\Administrator.QCNIR002\Local Settings\temp\~cpe{AD83....} Fast IO Disallowed 
RegEnumKey HKCR\Drive\shellex\FolderExtensions NO MORE ENTRIES 
RegOpenKey HKLM\Software\Crystal Decisions\9.0\Crystal Reports\Database NAME NOT FOUND 
RegOpenKey HKCU\Software\Crystal Decisions\9.0\Crystal Reports\Database NAME NOT FOUND 
RegOpenKey HKLM\Software\Policies\Microsoft\Windows NT\DnsClient NAME NOT FOUND 
 
But I observed beside the results: No more entries, Name not found, Fast IO Disallowed, Buffer overflow (RegQueryKey) and Range not locked (UnlockFileSingle of printer driver) no other errors. 
 
 
working PC 
Operation: Path: Result: 
WriteFile C:\...\Administrator\Local Settings\temp\~cpe{AD83....} Fast IO Disallowed 
RegEnumKey HKCR\Drive\shellex\FolderExtensions NO MORE ENTRIES 
RegOpenKey HKLM\Software\Crystal Decisions\9.0\Crystal Reports\Database NAME NOT FOUND 
RegOpenKey HKCU\Software\Crystal Decisions\9.0\Crystal Reports\Database NAME NOT FOUND 
 
 
 
4) Service Packs 
We could only compare the file size of the Merge Module we used with the one you provided me in the above link. 
 
<table border=0 cellpadding=0 cellspacing=0>
<tr>
<td>file name</td>
<td>file size of used Merge Module</td>
<td>file size of SP1 Merge Module</td>
</tr>
<tr>
<td width=150>crnetruntime.msm</td>
<td width=100>4'764'672 Byte</td>
<td width=100>4'770'304 Byte</td>
</tr>
<tr>
<td>license.msm</td>
<td>578'048 Byte</td>
<td>578'048 Byte</td>
</tr>
<tr>
<td>reportengine.msm</td>
<td>10'701'824 Byte</td>
<td>10'905'088 Byte</td>
</tr>
</table>
 
But I tried to install SP7 on my PC and on customers PC, but I got following error after I accepted the license agreement in the setup.exe: titlebar of window 'Information', Msg: 'Failed to create Backup folder -110' and just a button 'OK'. I got into an infinit loop and I could only end the process: 'IKernel.exe'. 
Remark: I get the same error with SP5 and SP6. 
 
 
 
5) Modules - comparison of DLL's 
 
I cross checked all the DLL in Modules, which begin with CR and some other, because there were over 100 DLL's. 
 
<table x:str border=0 cellpadding=0 cellspacing=0 width=834 style='border-collapse:
collapse;table-layout:fixed;width:626pt'>
<col width=385 style='mso-width-source:userset;mso-width-alt:14080;width:289pt'>
<col width=179 style='mso-width-source:userset;mso-width-alt:6546;width:134pt'>
<col width=110 style='mso-width-source:userset;mso-width-alt:4022;width:83pt'>
<col width=80 span=2 style='width:60pt'>
<tr height=17 style='height:12.75pt'>
<td height=17 width=385 style='height:12.75pt;width:289pt'>CRHEAPALLOC.DLL</td>
<td width=179 style='width:134pt'>9.2.0.2</td>
<td width=110 style='width:83pt'>9.2.0.2</td>
<td width=80 style='width:60pt'></td>
<td width=80 style='width:60pt'></td>
</tr>
<tr height=17 style='height:12.75pt'>
<td height=17 style='height:12.75pt'>CRPE32.DLL</td>
<td>9.2.3.1183</td>
<td>9.2.3.1183</td>
<td colspan=2 style='mso-ignore:colspan'></td>
</tr>
<tr height=17 style='height:12.75pt'>
<td height=17 style='height:12.75pt'>CRQE.DLL</td>
<td>9.2.1.625</td>
<td>9.2.1.625</td>
<td colspan=2 style='mso-ignore:colspan'></td>
</tr>
<tr height=17 style='height:12.75pt'>
<td height=17 style='height:12.75pt'>CRTOWORDS_EN.DLL</td>
<td>9.2.0.14</td>
<td>9.2.0.14</td>
<td colspan=2 style='mso-ignore:colspan'></td>
</tr>
<tr height=17 style='height:12.75pt'>
<td height=17 style='height:12.75pt'>CRYSTALDECISIONS.CRYSTALREPORTS.ENGINE.DLL</td>
<td>9.3.9500.10</td>
<td>9.3.9500.10</td>
<td colspan=2 style='mso-ignore:colspan'></td>
</tr>
<tr height=17 style='height:12.75pt'>
<td height=17 style='height:12.75pt'>CRYSTALDECISIONS.REPORTAPPSERVER.CLIENTDOC.DLL</td>
<td>9.2.3300.0</td>
<td>9.2.3300.0</td>
<td colspan=2 style='mso-ignore:colspan'></td>
</tr>
<tr height=17 style='height:12.75pt'>
<td height=17 style='height:12.75pt'>CRYSTALDECISIONS.REPORTSOURCE.DLL</td>
<td>9.3.9500.7</td>
<td>9.3.9500.7</td>
<td colspan=2 style='mso-ignore:colspan'></td>
</tr>
<tr height=17 style='height:12.75pt'>
<td height=17 style='height:12.75pt'>CRYSTALDECISIONS.SHARED.DLL</td>
<td>9.3.9500.10</td>
<td>9.3.9500.10</td>
<td colspan=2 style='mso-ignore:colspan'></td>
</tr>
<tr height=17 style='height:12.75pt'>
<td height=17 style='height:12.75pt'>CRYSTALDECISIONS.WINDOWS.FORMS.DLL</td>
<td>9.3.9500.12</td>
<td>9.3.9500.12</td>
<td colspan=2 style='mso-ignore:colspan'></td>
</tr>
<tr height=17 style='height:12.75pt'>
<td height=17 style='height:12.75pt'>CRYSTALKEYCODELIB.DLL</td>
<td>9.2.3300.0</td>
<td>9.2.3300.0</td>
<td colspan=2 style='mso-ignore:colspan'></td>
</tr>
<tr height=17 style='height:12.75pt'>
<td height=17 style='height:12.75pt'>keycode.dll</td>
<td>9.0.0.281</td>
<td>9.0.0.281</td>
<td colspan=2 style='mso-ignore:colspan'></td>
</tr>
<tr height=17 style='height:12.75pt'>
<td height=17 style='height:12.75pt'>MSADCE.DLL</td>
<td>2.81.1135.0</td>
<td>2.81.1135.0</td>
<td colspan=2 style='mso-ignore:colspan'></td>
</tr>
<tr height=17 style='height:12.75pt'>
<td height=17 style='height:12.75pt'>MSADCER.DLL</td>
<td>2.81.1117.0</td>
<td>2.81.1117.0</td>
<td colspan=2 style='mso-ignore:colspan'></td>
</tr>
<tr height=17 style='height:12.75pt'>
<td height=17 style='height:12.75pt'>MSADO15.DLL</td>
<td>2.81.1128.0</td>
<td>2.81.1128.0</td>
<td colspan=2 style='mso-ignore:colspan'></td>
</tr>
<tr height=17 style='height:12.75pt'>
<td height=17 style='height:12.75pt'>MSADRH15.DLL</td>
<td>2.81.1117.0</td>
<td>2.81.1117.0</td>
<td colspan=2 style='mso-ignore:colspan'></td>
</tr>
<tr height=17 style='height:12.75pt'>
<td height=17 style='height:12.75pt'>MSCORLIB.DLL</td>
<td class=xl26>01/15/09 22:31:34</td>
<td class=xl26>7/7/08 13:39</td>
<td class=xl24></td>
<td class=xl25></td>
</tr>
<tr height=17 style='height:12.75pt'>
<td height=17 style='height:12.75pt'>sqlresld.dll</td>
<td>2000.80.382.0</td>
<td>2000.080.0382.00</td>
<td colspan=2 style='mso-ignore:colspan'></td>
</tr>
<tr height=17 style='height:12.75pt'>
<td height=17 style='height:12.75pt'>crdb_ado.dll</td>
<td>9.2.1.542</td>
<td>9.2.1.542</td>
<td colspan=2 style='mso-ignore:colspan'></td>
</tr>
</table>
 
Please specify the more detailed, if you mean the Crystal framework files or the .NET files. Could you give me please the location of the framework dlls and database client dlls like a folder name, so that I can check also all of them. 
 
I can provide you also the Module logger files, if you require them. 
 
 
I would appreciate your further help very much. 
 
Cheers 
 
Ronny
Edited by: Ronny S. on Jul 6, 2009 4:57 PM
Edited by: Ronny S. on Jul 6, 2009 5:02 PM
Edited by: Ronny S. on Jul 6, 2009 5:17 PM
Edited by: Ronny S. on Jul 8, 2009 11:44 AM
Edited by: David Hilton on Jul 15, 2009 11:04 AM
Removed private keycode.

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DP registry settings have been successfully updated on HUSOWINFP01.sesvanderhave.net SMS_DISTRIBUTION_MANAGER 31/12/2013 13:57:05 3724 (0x0E8C)
STATMSG: ID=9500 SEV=I LEV=M SOURCE="SMS Server" COMP="SMS_DISTRIBUTION_MANAGER" SYS=BEHQWINSCCM02.sesvanderhave.net SITE=SES PID=8216 TID=3724 GMTDATE=di dec 31 12:57:05.905 2013 ISTR0="["Display=\\HUSOWINFP01.sesvanderhave.net\"]MSWNET:["SMS_SITE=SES"]\\HUSOWINFP01.sesvanderhave.net\"
ISTR1="" ISTR2="" ISTR3="" ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=1 AID0=404 AVAL0="["Display=\\HUSOWINFP01.sesvanderhave.net\"]MSWNET:["SMS_SITE=SES"]\\HUSOWINFP01.sesvanderhave.net\" SMS_DISTRIBUTION_MANAGER 31/12/2013
13:57:05 3724 (0x0E8C)
STATMSG: ID=9503 SEV=I LEV=M SOURCE="SMS Server" COMP="SMS_DISTRIBUTION_MANAGER" SYS=BEHQWINSCCM02.sesvanderhave.net SITE=SES PID=8216 TID=3724 GMTDATE=di dec 31 12:57:05.905 2013 ISTR0="["Display=\\HUSOWINFP01.sesvanderhave.net\"]MSWNET:["SMS_SITE=SES"]\\HUSOWINFP01.sesvanderhave.net\"
ISTR1="" ISTR2="" ISTR3="" ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=1 AID0=404 AVAL0="["Display=\\HUSOWINFP01.sesvanderhave.net\"]MSWNET:["SMS_SITE=SES"]\\HUSOWINFP01.sesvanderhave.net\" SMS_DISTRIBUTION_MANAGER 31/12/2013
13:57:05 3724 (0x0E8C)
ConfigurePXE SMS_DISTRIBUTION_MANAGER 31/12/2013 13:57:05 3724 (0x0E8C)
Failed to get SMS_DistributionPoint object SMS_DISTRIBUTION_MANAGER 31/12/2013 13:57:07 3724 (0x0E8C)
CDistributionManager::ConfigurePXE failed; 0x80041002 SMS_DISTRIBUTION_MANAGER 31/12/2013 13:57:07 3724 (0x0E8C)
No need to initialize monitoring task on HUSOWINFP01.sesvanderhave.net SMS_DISTRIBUTION_MANAGER 31/12/2013 13:57:16 3724 (0x0E8C)
Creating, reading or updating IIS registry key for a distribution point. SMS_DISTRIBUTION_MANAGER 31/12/2013 13:57:18 5848 (0x16D8)
IISPortsList in the SCF is "80". SMS_DISTRIBUTION_MANAGER 31/12/2013 13:57:18 5848 (0x16D8)
IISSSLPortsList in the SCF is "443". SMS_DISTRIBUTION_MANAGER 31/12/2013 13:57:18 5848 (0x16D8)
IISWebSiteName in the SCF is "". SMS_DISTRIBUTION_MANAGER 31/12/2013 13:57:18 5848 (0x16D8)
IISSSLState in the SCF is 224. SMS_DISTRIBUTION_MANAGER 31/12/2013 13:57:18 5848 (0x16D8)
DP settings have been updated to HUSOWINFP01.sesvanderhave.net. SMS_DISTRIBUTION_MANAGER 31/12/2013 13:57:21 3724 (0x0E8C)
DPConnection::Disconnect: Revert to self SMS_DISTRIBUTION_MANAGER 31/12/2013 13:57:22 3724 (0x0E8C)
Sleep 1231 seconds... SMS_DISTRIBUTION_MANAGER 31/12/2013 13:57:22 3724 (0x0E8C)
Failed to get SMS_DistributionPoint object SMS_DISTRIBUTION_MANAGER 31/12/2013 13:57:22 5848 (0x16D8)
Found notification for package 'SES00003' SMS_DISTRIBUTION_MANAGER 31/12/2013 13:57:32 3724 (0x0E8C)
Found notification for package 'SES00004' SMS_DISTRIBUTION_MANAGER 31/12/2013 13:57:32 3724 (0x0E8C)
Package Thread Limit: 3 SMS_DISTRIBUTION_MANAGER 31/12/2013 13:57:32 3724 (0x0E8C)
Retry interval: 30 SMS_DISTRIBUTION_MANAGER 31/12/2013 13:57:32 3724 (0x0E8C)
DP upgrade thread Limit: 5 SMS_DISTRIBUTION_MANAGER 31/12/2013 13:57:32 3724 (0x0E8C)
DP upgrade retry interval: 20 SMS_DISTRIBUTION_MANAGER 31/12/2013 13:57:32 3724 (0x0E8C)
Used 0 out of 3 allowed processing threads. SMS_DISTRIBUTION_MANAGER 31/12/2013 13:57:32 3724 (0x0E8C)
Starting package processing thread, thread ID = 0x2274 (8820) SMS_DISTRIBUTION_MANAGER 31/12/2013 13:57:32 3724 (0x0E8C)
Starting package processing thread, thread ID = 0x9B8 (2488) SMS_DISTRIBUTION_MANAGER 31/12/2013 13:57:33 3724 (0x0E8C)
Sleep 3600 seconds... SMS_DISTRIBUTION_MANAGER 31/12/2013 13:57:33 3724 (0x0E8C)
STATMSG: ID=2304 SEV=I LEV=M SOURCE="SMS Server" COMP="SMS_DISTRIBUTION_MANAGER" SYS=BEHQWINSCCM02.sesvanderhave.net SITE=SES PID=8216 TID=8820 GMTDATE=di dec 31 12:57:33.112 2013 ISTR0="SES00003" ISTR1="" ISTR2=""
ISTR3="" ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=1 AID0=400 AVAL0="SES00003" SMS_DISTRIBUTION_MANAGER 31/12/2013 13:57:33 8820 (0x2274)
Retrying package SES00003 SMS_DISTRIBUTION_MANAGER 31/12/2013 13:57:33 8820 (0x2274)
No action specified for the package SES00003. SMS_DISTRIBUTION_MANAGER 31/12/2013 13:57:33 8820 (0x2274)
STATMSG: ID=2304 SEV=I LEV=M SOURCE="SMS Server" COMP="SMS_DISTRIBUTION_MANAGER" SYS=BEHQWINSCCM02.sesvanderhave.net SITE=SES PID=8216 TID=2488 GMTDATE=di dec 31 12:57:33.112 2013 ISTR0="SES00004" ISTR1="" ISTR2=""
ISTR3="" ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=1 AID0=400 AVAL0="SES00004" SMS_DISTRIBUTION_MANAGER 31/12/2013 13:57:33 2488 (0x09B8)
Retrying package SES00004 SMS_DISTRIBUTION_MANAGER 31/12/2013 13:57:33 2488 (0x09B8)
No action specified for the package SES00004. SMS_DISTRIBUTION_MANAGER 31/12/2013 13:57:33 2488 (0x09B8)
Start adding package to server ["Display=\\HUSOWINFP01.sesvanderhave.net\"]MSWNET:["SMS_SITE=SES"]\\HUSOWINFP01.sesvanderhave.net\... SMS_DISTRIBUTION_MANAGER 31/12/2013 13:57:35 8820 (0x2274)
Start adding package to server ["Display=\\HUSOWINFP01.sesvanderhave.net\"]MSWNET:["SMS_SITE=SES"]\\HUSOWINFP01.sesvanderhave.net\... SMS_DISTRIBUTION_MANAGER 31/12/2013 13:57:35 2488 (0x09B8)
Attempting to add or update a package on a distribution point. SMS_DISTRIBUTION_MANAGER 31/12/2013 13:57:35 7936 (0x1F00)
Attempting to add or update a package on a distribution point. SMS_DISTRIBUTION_MANAGER 31/12/2013 13:57:35 3404 (0x0D4C)
The distribution point ["Display=\\HUSOWINFP01.sesvanderhave.net\"]MSWNET:["SMS_SITE=SES"]\\HUSOWINFP01.sesvanderhave.net\ is not installed or upgraded yet. SMS_DISTRIBUTION_MANAGER 31/12/2013 13:57:35 7936 (0x1F00)
Error occurred. Performing error cleanup prior to returning. SMS_DISTRIBUTION_MANAGER 31/12/2013 13:57:35 7936 (0x1F00)
The distribution point ["Display=\\HUSOWINFP01.sesvanderhave.net\"]MSWNET:["SMS_SITE=SES"]\\HUSOWINFP01.sesvanderhave.net\ is not installed or upgraded yet. SMS_DISTRIBUTION_MANAGER 31/12/2013 13:57:35 3404 (0x0D4C)
Error occurred. Performing error cleanup prior to returning. SMS_DISTRIBUTION_MANAGER 31/12/2013 13:57:35 3404 (0x0D4C)
Will wait for 1 threads to end. SMS_DISTRIBUTION_MANAGER 31/12/2013 13:57:35 8820 (0x2274)
Thread Handle = 00000000000031DC SMS_DISTRIBUTION_MANAGER 31/12/2013 13:57:35 8820 (0x2274)
DP thread with array index 0 ended. SMS_DISTRIBUTION_MANAGER 31/12/2013 13:57:35 8820 (0x2274)
DP thread with thread handle 00000000000031DC and thread ID 7936 ended. SMS_DISTRIBUTION_MANAGER 31/12/2013 13:57:35 8820 (0x2274)
Will wait for 1 threads to end. SMS_DISTRIBUTION_MANAGER 31/12/2013 13:57:35 2488 (0x09B8)
Thread Handle = 00000000000016A8 SMS_DISTRIBUTION_MANAGER 31/12/2013 13:57:35 2488 (0x09B8)
DP thread with array index 0 ended. SMS_DISTRIBUTION_MANAGER 31/12/2013 13:57:35 2488 (0x09B8)
DP thread with thread handle 00000000000016A8 and thread ID 3404 ended. SMS_DISTRIBUTION_MANAGER 31/12/2013 13:57:35 2488 (0x09B8)
Package SES00003 does not have a preferred sender. SMS_DISTRIBUTION_MANAGER 31/12/2013 13:57:36 8820 (0x2274)
The package and/or program properties for package SES00003 have not changed, need to determine which site(s) need updated package info. SMS_DISTRIBUTION_MANAGER 31/12/2013 13:57:36 8820 (0x2274)
CDistributionSrcSQL::UpdateAvailableVersion PackageID=SES00003, Version=1, Status=2301 SMS_DISTRIBUTION_MANAGER 31/12/2013 13:57:36 8820 (0x2274)
Package SES00004 does not have a preferred sender. SMS_DISTRIBUTION_MANAGER 31/12/2013 13:57:36 2488 (0x09B8)
The package and/or program properties for package SES00004 have not changed, need to determine which site(s) need updated package info. SMS_DISTRIBUTION_MANAGER 31/12/2013 13:57:36 2488 (0x09B8)
CDistributionSrcSQL::UpdateAvailableVersion PackageID=SES00004, Version=1, Status=2301 SMS_DISTRIBUTION_MANAGER 31/12/2013 13:57:36 2488 (0x09B8)
StoredPkgVersion (1) of package SES00003. StoredPkgVersion in database is 1. SMS_DISTRIBUTION_MANAGER 31/12/2013 13:57:36 8820 (0x2274)
SourceVersion (1) of package SES00003. SourceVersion in database is 1. SMS_DISTRIBUTION_MANAGER 31/12/2013 13:57:36 8820 (0x2274)
STATMSG: ID=2302 SEV=E LEV=M SOURCE="SMS Server" COMP="SMS_DISTRIBUTION_MANAGER" SYS=BEHQWINSCCM02.sesvanderhave.net SITE=SES PID=8216 TID=8820 GMTDATE=di dec 31 12:57:36.247 2013 ISTR0="Configuration Manager Client Package" ISTR1="SES00003"
ISTR2="" ISTR3="" ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=1 AID0=400 AVAL0="SES00003" SMS_DISTRIBUTION_MANAGER 31/12/2013 13:57:36 8820
(0x2274)
Failed to process package SES00003 after 1 retries, will retry 99 more times SMS_DISTRIBUTION_MANAGER 31/12/2013 13:57:36 8820 (0x2274)
Exiting package processing thread. SMS_DISTRIBUTION_MANAGER 31/12/2013 13:57:36 8820 (0x2274)
StoredPkgVersion (1) of package SES00004. StoredPkgVersion in database is 1. SMS_DISTRIBUTION_MANAGER 31/12/2013 13:57:36 2488 (0x09B8)
SourceVersion (1) of package SES00004. SourceVersion in database is 1. SMS_DISTRIBUTION_MANAGER 31/12/2013 13:57:36 2488 (0x09B8)
STATMSG: ID=2302 SEV=E LEV=M SOURCE="SMS Server" COMP="SMS_DISTRIBUTION_MANAGER" SYS=BEHQWINSCCM02.sesvanderhave.net SITE=SES PID=8216 TID=2488 GMTDATE=di dec 31 12:57:36.282 2013 ISTR0="Configuration Manager Client Upgrade Package"
ISTR1="SES00004" ISTR2="" ISTR3="" ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=1 AID0=400 AVAL0="SES00004" SMS_DISTRIBUTION_MANAGER 31/12/2013
13:57:36 2488 (0x09B8)
Failed to process package SES00004 after 1 retries, will retry 99 more times SMS_DISTRIBUTION_MANAGER 31/12/2013 13:57:36 2488 (0x09B8)
Exiting package processing thread. SMS_DISTRIBUTION_MANAGER 31/12/2013 13:57:36 2488 (0x09B8)

I uninstalled the WDS according to the information on this site: http://myitforum.com/myitforumwp/2011/11/08/configmgr-2012-no-need-to-manually-install-wds/
But it still keeps giving me errors about the disk not being valid, it does that wether I choose a disk or leave the default values.
DPConnection::Connect: For ["Display=\\HUSOWINFP01.sesvanderhave.net\"]MSWNET:["SMS_SITE=SES"]\\HUSOWINFP01.sesvanderhave.net\, logged-on as SESVANDERHAVE\svc_scom_msaa SMS_DISTRIBUTION_MANAGER 6/01/2014 8:49:33 2964 (0x0B94)
ConfigureDP SMS_DISTRIBUTION_MANAGER 6/01/2014 8:49:33 2964 (0x0B94)
Upgrading DP with ID 16777238. Thread 0x1bdc. Used 1 threads out of 5. SMS_DISTRIBUTION_MANAGER 6/01/2014 8:49:50 7492 (0x1D44)
Processing 16777238.INS SMS_DISTRIBUTION_MANAGER 6/01/2014 8:49:50 7132 (0x1BDC)
Sleep 20 minutes... SMS_DISTRIBUTION_MANAGER 6/01/2014 8:49:50 7492 (0x1D44)
DPID 16777238 - NAL Path ["Display=\\HUSOWINFP01.sesvanderhave.net\"]MSWNET:["SMS_SITE=SES"]\\HUSOWINFP01.sesvanderhave.net\ , ServerName = HUSOWINFP01.SESVANDERHAVE.NET, DPDrive = D:, IsMulticast = 0, PXE = 1, RemoveWDS = 0 SMS_DISTRIBUTION_MANAGER 6/01/2014
8:49:50 7132 (0x1BDC)
Created policy provider trigger for ID 16777238 SMS_DISTRIBUTION_MANAGER 6/01/2014 8:49:50 7692 (0x1E0C)
DPConnection::Connect: For ["Display=\\HUSOWINFP01.sesvanderhave.net\"]MSWNET:["SMS_SITE=SES"]\\HUSOWINFP01.sesvanderhave.net\, logged-on as SESVANDERHAVE\******** SMS_DISTRIBUTION_MANAGER 6/01/2014 8:49:54 7132 (0x1BDC)
Failed to find a valid drive on the distribution point ["Display=\\HUSOWINFP01.sesvanderhave.net\"]MSWNET:["SMS_SITE=SES"]\\HUSOWINFP01.sesvanderhave.net\ SMS_DISTRIBUTION_MANAGER 6/01/2014 8:49:55 7132 (0x1BDC)
Sleep 20 minutes... SMS_DISTRIBUTION_MANAGER 6/01/2014 8:49:55 7492 (0x1D44)
DPConnection::Disconnect: Revert to self SMS_DISTRIBUTION_MANAGER 6/01/2014 8:49:56 7132 (0x1BDC)
Failed to install DP files on the remote DP. Error code = 15 SMS_DISTRIBUTION_MANAGER 6/01/2014 8:49:56 7132 (0x1BDC)
Drive D: is not valid. Error = 15 SMS_DISTRIBUTION_MANAGER 6/01/2014 8:49:56 7132 (0x1BDC)
STATMSG: ID=2360 SEV=E LEV=M SOURCE="SMS Server" COMP="SMS_DISTRIBUTION_MANAGER" SYS=BEHQWINSCCM02.sesvanderhave.net SITE=SES PID=4552 TID=7132 GMTDATE=ma jan 06 07:49:56.907 2014 ISTR0="["Display=\\HUSOWINFP01.sesvanderhave.net\"]MSWNET:["SMS_SITE=SES"]\\HUSOWINFP01.sesvanderhave.net\"
ISTR1="HUSOWINFP01.SESVANDERHAVE.NET" ISTR2="" ISTR3="" ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=1 AID0=404 AVAL0="["Display=\\HUSOWINFP01.sesvanderhave.net\"]MSWNET:["SMS_SITE=SES"]\\HUSOWINFP01.sesvanderhave.net\" SMS_DISTRIBUTION_MANAGER 6/01/2014
8:49:56 7132 (0x1BDC)
Will try again after 20 mins ... SMS_DISTRIBUTION_MANAGER 6/01/2014 8:49:56 7132 (0x1BDC)
DP registry settings have been successfully updated on HUSOWINFP01.sesvanderhave.net SMS_DISTRIBUTION_MANAGER 6/01/2014 8:49:58 2964 (0x0B94)
STATMSG: ID=9500 SEV=I LEV=M SOURCE="SMS Server" COMP="SMS_DISTRIBUTION_MANAGER" SYS=BEHQWINSCCM02.sesvanderhave.net SITE=SES PID=4552 TID=2964 GMTDATE=ma jan 06 07:49:58.295 2014 ISTR0="["Display=\\HUSOWINFP01.sesvanderhave.net\"]MSWNET:["SMS_SITE=SES"]\\HUSOWINFP01.sesvanderhave.net\"
ISTR1="" ISTR2="" ISTR3="" ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=1 AID0=404 AVAL0="["Display=\\HUSOWINFP01.sesvanderhave.net\"]MSWNET:["SMS_SITE=SES"]\\HUSOWINFP01.sesvanderhave.net\" SMS_DISTRIBUTION_MANAGER 6/01/2014 8:49:58 2964
(0x0B94)
STATMSG: ID=9503 SEV=I LEV=M SOURCE="SMS Server" COMP="SMS_DISTRIBUTION_MANAGER" SYS=BEHQWINSCCM02.sesvanderhave.net SITE=SES PID=4552 TID=2964 GMTDATE=ma jan 06 07:49:58.295 2014 ISTR0="["Display=\\HUSOWINFP01.sesvanderhave.net\"]MSWNET:["SMS_SITE=SES"]\\HUSOWINFP01.sesvanderhave.net\"
ISTR1="" ISTR2="" ISTR3="" ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=1 AID0=404 AVAL0="["Display=\\HUSOWINFP01.sesvanderhave.net\"]MSWNET:["SMS_SITE=SES"]\\HUSOWINFP01.sesvanderhave.net\" SMS_DISTRIBUTION_MANAGER 6/01/2014 8:49:58 2964
(0x0B94)
ConfigurePXE SMS_DISTRIBUTION_MANAGER 6/01/2014 8:49:58 2964 (0x0B94)
Failed to get SMS_DistributionPoint object SMS_DISTRIBUTION_MANAGER 6/01/2014 8:49:58 2964 (0x0B94)
CDistributionManager::ConfigurePXE failed; 0x80041002 SMS_DISTRIBUTION_MANAGER 6/01/2014 8:49:58 2964 (0x0B94)
Sleep 20 minutes... SMS_DISTRIBUTION_MANAGER 6/01/2014 8:50:00 7492 (0x1D44)
Sleep 20 minutes... SMS_DISTRIBUTION_MANAGER 6/01/2014 8:50:05 7492 (0x1D44)
Initialize monitoring task on HUSOWINFP01.sesvanderhave.net SMS_DISTRIBUTION_MANAGER 6/01/2014 8:50:16 2964 (0x0B94)
Failed to get object class SMS_DISTRIBUTION_MANAGER 6/01/2014 8:50:16 2964 (0x0B94)
ExecStaticMethod failed (80041002) SMS_DistributionPoint, RegisterDPHealthMonTask SMS_DISTRIBUTION_MANAGER 6/01/2014 8:50:16 2964 (0x0B94)
Failed to register DP health monitoring task on HUSOWINFP01.sesvanderhave.net. error = 0x80041002 SMS_DISTRIBUTION_MANAGER 6/01/2014 8:50:16 2964 (0x0B94)
DP settings have been updated to HUSOWINFP01.sesvanderhave.net. SMS_DISTRIBUTION_MANAGER 6/01/2014 8:50:21 2964 (0x0B94)
DPConnection::Disconnect: Revert to self SMS_DISTRIBUTION_MANAGER 6/01/2014 8:50:21 2964 (0x0B94)
Sleep 60 seconds... SMS_DISTRIBUTION_MANAGER 6/01/2014 8:50:21 2964 (0x0B94)
Found notification for package 'SES00003' SMS_DISTRIBUTION_MANAGER 6/01/2014 8:50:31 2964 (0x0B94)
Found notification for package 'SES00004' SMS_DISTRIBUTION_MANAGER 6/01/2014 8:50:31 2964 (0x0B94)
Package Thread Limit: 3 SMS_DISTRIBUTION_MANAGER 6/01/2014 8:50:31 2964 (0x0B94)
Retry interval: 30 SMS_DISTRIBUTION_MANAGER 6/01/2014 8:50:31 2964 (0x0B94)
DP upgrade thread Limit: 5 SMS_DISTRIBUTION_MANAGER 6/01/2014 8:50:31 2964 (0x0B94)
DP upgrade retry interval: 20 SMS_DISTRIBUTION_MANAGER 6/01/2014 8:50:31 2964 (0x0B94)
Used 0 out of 3 allowed processing threads. SMS_DISTRIBUTION_MANAGER 6/01/2014 8:50:31 2964 (0x0B94)
Starting package processing thread, thread ID = 0x12CC (4812) SMS_DISTRIBUTION_MANAGER 6/01/2014 8:50:31 2964 (0x0B94)
Starting package processing thread, thread ID = 0xDD8 (3544) SMS_DISTRIBUTION_MANAGER 6/01/2014 8:50:32 2964 (0x0B94)
Sleep 3600 seconds... SMS_DISTRIBUTION_MANAGER 6/01/2014 8:50:32 2964 (0x0B94)
STATMSG: ID=2304 SEV=I LEV=M SOURCE="SMS Server" COMP="SMS_DISTRIBUTION_MANAGER" SYS=BEHQWINSCCM02.sesvanderhave.net SITE=SES PID=4552 TID=4812 GMTDATE=ma jan 06 07:50:32.429 2014 ISTR0="SES00003" ISTR1="" ISTR2="" ISTR3="" ISTR4="" ISTR5="" ISTR6="" ISTR7=""
ISTR8="" ISTR9="" NUMATTRS=1 AID0=400 AVAL0="SES00003" SMS_DISTRIBUTION_MANAGER 6/01/2014 8:50:32 4812 (0x12CC)
Retrying package SES00003 SMS_DISTRIBUTION_MANAGER 6/01/2014 8:50:32 4812 (0x12CC)
No action specified for the package SES00003. SMS_DISTRIBUTION_MANAGER 6/01/2014 8:50:32 4812 (0x12CC)
STATMSG: ID=2304 SEV=I LEV=M SOURCE="SMS Server" COMP="SMS_DISTRIBUTION_MANAGER" SYS=BEHQWINSCCM02.sesvanderhave.net SITE=SES PID=4552 TID=3544 GMTDATE=ma jan 06 07:50:32.475 2014 ISTR0="SES00004" ISTR1="" ISTR2="" ISTR3="" ISTR4="" ISTR5="" ISTR6="" ISTR7=""
ISTR8="" ISTR9="" NUMATTRS=1 AID0=400 AVAL0="SES00004" SMS_DISTRIBUTION_MANAGER 6/01/2014 8:50:32 3544 (0x0DD8)
Retrying package SES00004 SMS_DISTRIBUTION_MANAGER 6/01/2014 8:50:32 3544 (0x0DD8)
No action specified for the package SES00004. SMS_DISTRIBUTION_MANAGER 6/01/2014 8:50:32 3544 (0x0DD8)
Start adding package to server ["Display=\\HUSOWINFP01.sesvanderhave.net\"]MSWNET:["SMS_SITE=SES"]\\HUSOWINFP01.sesvanderhave.net\... SMS_DISTRIBUTION_MANAGER 6/01/2014 8:50:34 4812 (0x12CC)
Attempting to add or update a package on a distribution point. SMS_DISTRIBUTION_MANAGER 6/01/2014 8:50:34 8896 (0x22C0)
The distribution point ["Display=\\HUSOWINFP01.sesvanderhave.net\"]MSWNET:["SMS_SITE=SES"]\\HUSOWINFP01.sesvanderhave.net\ is not installed or upgraded yet. SMS_DISTRIBUTION_MANAGER 6/01/2014 8:50:34 8896 (0x22C0)
Error occurred. Performing error cleanup prior to returning. SMS_DISTRIBUTION_MANAGER 6/01/2014 8:50:34 8896 (0x22C0)
Start adding package to server ["Display=\\HUSOWINFP01.sesvanderhave.net\"]MSWNET:["SMS_SITE=SES"]\\HUSOWINFP01.sesvanderhave.net\... SMS_DISTRIBUTION_MANAGER 6/01/2014 8:50:34 3544 (0x0DD8)
Attempting to add or update a package on a distribution point. SMS_DISTRIBUTION_MANAGER 6/01/2014 8:50:34 4628 (0x1214)
The distribution point ["Display=\\HUSOWINFP01.sesvanderhave.net\"]MSWNET:["SMS_SITE=SES"]\\HUSOWINFP01.sesvanderhave.net\ is not installed or upgraded yet. SMS_DISTRIBUTION_MANAGER 6/01/2014 8:50:34 4628 (0x1214)
Error occurred. Performing error cleanup prior to returning. SMS_DISTRIBUTION_MANAGER 6/01/2014 8:50:34 4628 (0x1214)
Will wait for 1 threads to end. SMS_DISTRIBUTION_MANAGER 6/01/2014 8:50:35 4812 (0x12CC)
Thread Handle = 0000000000002BE0 SMS_DISTRIBUTION_MANAGER 6/01/2014 8:50:35 4812 (0x12CC)
DP thread with array index 0 ended. SMS_DISTRIBUTION_MANAGER 6/01/2014 8:50:35 4812 (0x12CC)
DP thread with thread handle 0000000000002BE0 and thread ID 8896 ended. SMS_DISTRIBUTION_MANAGER 6/01/2014 8:50:35 4812 (0x12CC)
Will wait for 1 threads to end. SMS_DISTRIBUTION_MANAGER 6/01/2014 8:50:35 3544 (0x0DD8)
Thread Handle = 0000000000002CF0 SMS_DISTRIBUTION_MANAGER 6/01/2014 8:50:35 3544 (0x0DD8)
DP thread with array index 0 ended. SMS_DISTRIBUTION_MANAGER 6/01/2014 8:50:35 3544 (0x0DD8)
DP thread with thread handle 0000000000002CF0 and thread ID 4628 ended. SMS_DISTRIBUTION_MANAGER 6/01/2014 8:50:35 3544 (0x0DD8)
Package SES00004 does not have a preferred sender. SMS_DISTRIBUTION_MANAGER 6/01/2014 8:50:35 3544 (0x0DD8)
The package and/or program properties for package SES00004 have not changed, need to determine which site(s) need updated package info. SMS_DISTRIBUTION_MANAGER 6/01/2014 8:50:35 3544 (0x0DD8)
CDistributionSrcSQL::UpdateAvailableVersion PackageID=SES00004, Version=1, Status=2301 SMS_DISTRIBUTION_MANAGER 6/01/2014 8:50:35 3544 (0x0DD8)
Package SES00003 does not have a preferred sender. SMS_DISTRIBUTION_MANAGER 6/01/2014 8:50:35 4812 (0x12CC)
The package and/or program properties for package SES00003 have not changed, need to determine which site(s) need updated package info. SMS_DISTRIBUTION_MANAGER 6/01/2014 8:50:35 4812 (0x12CC)
CDistributionSrcSQL::UpdateAvailableVersion PackageID=SES00003, Version=1, Status=2301 SMS_DISTRIBUTION_MANAGER 6/01/2014 8:50:35 4812 (0x12CC)
StoredPkgVersion (1) of package SES00004. StoredPkgVersion in database is 1. SMS_DISTRIBUTION_MANAGER 6/01/2014 8:50:35 3544 (0x0DD8)
SourceVersion (1) of package SES00004. SourceVersion in database is 1. SMS_DISTRIBUTION_MANAGER 6/01/2014 8:50:35 3544 (0x0DD8)
STATMSG: ID=2302 SEV=E LEV=M SOURCE="SMS Server" COMP="SMS_DISTRIBUTION_MANAGER" SYS=BEHQWINSCCM02.sesvanderhave.net SITE=SES PID=4552 TID=3544 GMTDATE=ma jan 06 07:50:35.736 2014 ISTR0="Configuration Manager Client Upgrade Package" ISTR1="SES00004" ISTR2=""
ISTR3="" ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=1 AID0=400 AVAL0="SES00004" SMS_DISTRIBUTION_MANAGER 6/01/2014 8:50:35 3544 (0x0DD8)
Failed to process package SES00004 after 77 retries, will retry 23 more times SMS_DISTRIBUTION_MANAGER 6/01/2014 8:50:35 3544 (0x0DD8)
Exiting package processing thread. SMS_DISTRIBUTION_MANAGER 6/01/2014 8:50:35 3544 (0x0DD8)
StoredPkgVersion (1) of package SES00003. StoredPkgVersion in database is 1. SMS_DISTRIBUTION_MANAGER 6/01/2014 8:50:35 4812 (0x12CC)
SourceVersion (1) of package SES00003. SourceVersion in database is 1. SMS_DISTRIBUTION_MANAGER 6/01/2014 8:50:35 4812 (0x12CC)
STATMSG: ID=2302 SEV=E LEV=M SOURCE="SMS Server" COMP="SMS_DISTRIBUTION_MANAGER" SYS=BEHQWINSCCM02.sesvanderhave.net SITE=SES PID=4552 TID=4812 GMTDATE=ma jan 06 07:50:35.829 2014 ISTR0="Configuration Manager Client Package" ISTR1="SES00003" ISTR2="" ISTR3=""
ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=1 AID0=400 AVAL0="SES00003" SMS_DISTRIBUTION_MANAGER 6/01/2014 8:50:35 4812 (0x12CC)
Failed to process package SES00003 after 77 retries, will retry 23 more times SMS_DISTRIBUTION_MANAGER 6/01/2014 8:50:35 4812 (0x12CC)
Exiting package processing thread. SMS_DISTRIBUTION_MANAGER 6/01/2014 8:50:35 4812 (0x12CC)
Sleep 20 minutes... SMS_DISTRIBUTION_MANAGER 6/01/2014 8:50:36 7492 (0x1D44)
Used 0 out of 3 allowed processing threads. SMS_DISTRIBUTION_MANAGER 6/01/2014 8:50:37 2964 (0x0B94)
Sleep 1828 seconds... SMS_DISTRIBUTION_MANAGER 6/01/2014 8:50:37 2964 (0x0B94)
Sleep 20 minutes... SMS_DISTRIBUTION_MANAGER 6/01/2014 8:50:41 7492 (0x1D44)
Used 0 out of 3 allowed processing threads. SMS_DISTRIBUTION_MANAGER 6/01/2014 8:50:42 2964 (0x0B94)
Sleep 1823 seconds... SMS_DISTRIBUTION_MANAGER 6/01/2014 8:50:42 2964 (0x0B94)
Used 0 out of 3 allowed processing threads. SMS_DISTRIBUTION_MANAGER 6/01/2014 8:50:47 2964 (0x0B94)
Sleep 1818 seconds... SMS_DISTRIBUTION_MANAGER 6/01/2014 8:50:47 2964 (0x0B94)
Sleep 1818 seconds... SMS_DISTRIBUTION_MANAGER 6/01/2014 8:50:47 2964 (0x0B94)

Install of CUCM 8.6.1.10000-43 on VMWare fails on installing progmeter

Hi, Everyone
First time post here, and first time installing CUCM (any version).
I built a VM using a downloaded OVA template for CUCM 6.5.1.10000-43, and the install fails with a critical stop. Once I figured out how to dump logs to the virtual serial port, and looked at the install.log, I found the following information that looks like where the install failed (these are the only LVL::Error and LVL::Critical messages in the log).
It looks like install failed to install the progmeter application component.
Does anyone know what this app does? Any ideas on why it might have failed to install and possible workaround?
I may already have the answer to the question, as I'm attempting install on a VM running on VMWare vServer (rather than ESX/ESXi/vSphere). It is possible that simply being on an unsupported configuration is my problem. I'm trying to work with the equipment immediately available to me, but fully understand that I may have set myself up for failure by even attempting this.
Any help is appreciated greatly.
Regards,
Sean C
INSTALL LOG SNIPPET
08/17/2011 17:51:51 component_install|File:/opt/cisco/install/bin/component_install:743, Function: exec_progmeter(), /opt/cisco/install/bin/progmeter failed (1)|<LVL::Error>
08/17/2011 17:51:51 appmanager.sh|Internal Error, File:/usr/local/bin/base_scripts/appmanager.sh:155, Function: install(), failed to install application components|<LVL::Critical>
08/17/2011 17:51:51 post_install|File:/opt/cisco/install/bin/post_install:869, Function: install_applications(), /usr/local/bin/base_scripts/appmanager.sh -install failed (1)|<LVL::Error>
08/17/2011 17:51:51 post_install|Exiting with result 1|<LVL::Info>
08/17/2011 17:51:51 post_install|INSTALL_TYPE="Basic Install"|<LVL::Debug>
08/17/2011 17:51:51 post_install|File:/opt/cisco/install/bin/post_install:570, Function: check_for_critical_error(), check_for_critical_error, found /common/log/install/critical.log, exiting|<LVL::Error>
08/17/2011 17:51:52 post_install|(CAPTURE) Mail notification cancelled - smtp server address for email not found! [/usr/local/platform/conf/platformConfig.xml]|<LVL::Debug>
08/17/2011 17:51:52 display_screen|Arguments: "Critical Error" "The installation has encountered a unrecoverable internal error. For further assistance report the following information to your support provider.
"/opt/cisco/install/callmanager/scripts/cm_msa_post.sh install PostInstall 8.6.1.10000-43 8.6.1.10000-43 /usr/local/cm/ /usr/local/cm/ /common/log/install/capture.txt " terminated. Exceeded max time (360)
The system will now halt.
Continuing will allow you to dump diagnostic information before halting." "Continue"|<LVL::Debug>

Hi,
Has anyone found a fix for this?
I am trying to run call manager 8.6.1 on the following enviroment
VMware ESXI 4.1
4GB of RAM
80 GB HDD Space
I have allocated the VM one CPU
In regards to vsergeyey reponse I have checked the network adapter and this is flexible.
I have run the OVA template firstly before mounting the image
I have tried installing numerous times.
Each and every time near the "Installing Database Component" I get the following error;

After an iTunes update failed to install iTunes won't open and I get lthe folloowing error messages. Program can't start because MSVCR80.dll is missing, and iTunes not installed correctly. please reinstall iTunes. Error 7( windows errpr 126)

After an iTunes update failed to install, iTunes won't open and I get the following two windows. Program can't start because MSVCR80.dll is missing from your computer, and iTunes not installed correctly. Please reinstall iTunes. Error 7 (windows error 126) When I reinstall I get the same messages and ITunes won't open.

Click here and follow the instructions.
(98815)

Snow Leopard fails to install - Tech Support and Genius Bar can't fix it

I am having an exceedingly difficult time installing Snow Leopard. I have tried everything I can think of and tech support AND the Genius Bar have failed me so far.
The Details:
Every time I install SL it starts off well but sometime between 18 minutes remaining and 6 minutes remaining it fails. I get an error message that says there was an error that prevented installation. Looking in the installer log gives me a little more information. It usually has 15 or so errors, the last of which is always a very long line saying some package failed to install/unpack/be copied. The odd thing is that the file name is different every time.
So far I have tried:
Repairing the disk and installing
Installing from a different install DVD
Installing from external hard drive at the Genius Bar
Installing using RAM borrowed from the Genius Bar
Wiping the HD completely. I erased all my partitions and tried to install on a completely blank hard drive with a single HFS+ partition
I can only think of a few things that can cause the install to fail: DVD, optical drive, RAM, files on HDD, and HDD hardware. I think I've eliminated all those possibilities except HDD hardware. Changing that on a MacBook isn't trivial and I don't have one handy. Also I would think a HDD problem, or any hardware problem, would cause all sorts of errors and with the exception of this the machine has no serious problems and apps crash only occasionally. I've had no system crashes for as long as I can remember.
I have a Time Machine back up and have successfully restored my old Leopard System onto the MacBook (twice now) so at least I have the option to just give up on SL if I want to. As an aside, restoring from TM went well but not perfectly. Next time I install an OS I will be making a disk image backup. Does anyone else have any ideas? If you solve this problem I'll be eternally grateful and very impressed.
Thanks in advance
Jay

I'm sorry. I should have answered when you asked about RAM the first time. I have 2GB. I have tried installing with that, and I tried installing with RAM at the Genius Bar. I don't know how much the guy used at the Genius Bar.
Last night I restored from time machine so I currently have Leopard installed on the machine. After the restoration my email archive is little strange, I had to re-authorize iTunes and various other annoyances pop up but it runs without any problems.

Crystal XI SP4 fails to install

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