CrystalReports XI release 2 Downloaded service pack setups don't work

Hi
I am an existing customer using Crystal Reports Developer XI Release 2.
I tried to install latest Crystal Reports XI Release 2 service pack5 for windows and it did errored out between the install saying a cab file was corrupted. Tried couple times but no luck
Tried then installing earlier version i.e Crystal Reports XI Release 2 service pack 4 full build but it did the same. It had corrupted cab files too and errored during install.
The version that I have is Crystal Reports XI Release 2 Hot fix -crxir2.zip from 13Feb08 on your site. I am trying to update my machine with lates service packs so my MSM/MSI that I distribute match with version on my machine

Hi
If you are using Windows 2000 SP4 then install the "Update Rollup 1 for Windows 2000 SP4 (KB891861)" should resolve the error message for missing cabinet file when installing SP4 on Windows 2000, as stated in Release Notes of SP4.
Below is the link to download the Update Rollup 1 for Windows 2000 SP4 (KB891861):
http://www.microsoft.com/downloads/details.aspx?FamilyID=B54730CF-8850-4531-B52B-BF28B324C662&displaylang=en and http://support.microsoft.com/?kbid=891861
Then install SP5 for Crystal Report XI R2.
Hope this helps!!
Amit

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