CS 3 Epson R2400 printing problem

After recently migrating from Tiger to Leopard I reinstalled the driver software for my Epson R2400, and have been having CS3 printing problems ever since.
The project I'm doing print work from involves CMYK versions of greyscale photos and a spot color (Pantone 200PC, also tried Trumatch 5-a2).
If I try to print from InDesign, or from Acrobat using an InDesign "press quality" pdf, everything's 'thin'. The greyscale photos are a bit washed out, and the spot color is pink rather than rich red.
If I export a jpg from InDesign and print from Photoshop the quality is acceptable
If I export a jpg from InDesign and print from Lightroom the quality is acceptable
InDesign's color settings are-
RGB: sRGB
CMYK: Sheetfed Coated V2
Can anyone help? Many thanks.

If you have a computer that runs Tiger you should stick with Tiger. CS3 was written under Tiger and seems to work best in Tiger. Use the backup of your system drive you made before upgraded to leopard as you can't go back with an Archive and install. The bells and whistles in Leopard are not worth the stability Tiger offers.

Similar Messages

Problems with Epson R2400 printer and Mac

I'm a photographer and I switched to an imac a while ago. When I tried out my Epson R2400 printer, it worked really awful, comparing to when I used it with PC. I still haven't managed to fix these prolems. The printer menu is diminished (less options, many inaccessible in grey), there are problems with print density, with color adjustment, what I see on my screen is not what I get on my print (a black and white photo in grayscale mode can appear almost light blue when printed), there are even alignment problems (centred photos appear closer to the left edge of the paper). And I don't have a clue why all this is happening. The printer driver I installed is apparently the latest one. So I don't know where to go from here. I have installed and I use the profiles of the specific papers I'm using, but the results are NASTY. Please help.

By the way, I have read the links under "More like this", but those threads don't seem to clarify my question. Originally I had installed my Epson driver from the original (old) Epson CD. When that didn't work I uninstalled and installed the newer Epson driver from the Epson's site. Doesn't work and the problems I'm having are the ones I mentioned above.

Can't add Epson R2400 printer

I'm running Mac OS X 10.8.1 on a 24-inch, Early 2009 iMac.
I have a USB-connected Epson R2400 printer. I was having trouble in Photoshop where I couldn't get the printer settings dialog to appear. I figured maybe the drivers needed to be re-installed after upgrading to Mountain Lion, so I deleted the printer in the System Preferences.
Then I went to Epson's website to download the driver package and found that they no longer had it for Mountain Lion -- it says only available from Apple from inside OS X.
Then I went to the System Preferences Print & Scan applet and tried to add the printer. I select the R2400 from the list and it helpfully says "The selected printer software is available from Apple. Click Add to download it and add this printer."
When I do so, after a few minutes of it saying "Setting up 'EPSON Stylus Photo R2400...'" and "Finding software..." I get this error:
"Can't install the software for the EPSON Stylus Photo R2400 because it is not currently available from the Software Update server."
When I look at what processes are running during the "Finding software..." phase I see PrintUITool running and it seems to fork getPPDVersion several times. After about the third time getPPDVersion runs I get the 'not currently available' error.
In an attempt to manually force the install, I deleted the /Library/Printers/EPSON directory and manually downloaded the Epson Printer Drivers v2.11 dmg from here: http://support.apple.com/kb/DL1398 and re-ran that installer. The end result was the EPSON directory reappeared and yet, when I try to then add the printer again, I get exactly the same error as before.
Any suggestions on how I can add my printer?
Thank you,
--Jim Dempsey--

OK, I hadn't tried rebooting after re-installing the Epson Printer Driver package. I rebooted and then I was able to add the printer.
I don't like rebooting because I typically have dozens of active windows open and many network resources mounted and since the installer didn't tell me that I had to reboot, I didn't.
Still, it seems like that did the trick.

Epson R2400: Printing Issue: Dark printing after 10.7?

This question goes out to all of the Epson R2400 printer owners whom, if you're like me and have had one for a while, seem to have printing issues after every little change in the OS:
In Brief: Printing to the Epson R2400 via USB direct from iMac was printing well; outputing from InDesign, PhotoShop, and Acrobat Pro (all are CS5). I am not 100% sure because this is not a printer that I use daily, but I believe that I am having these printing issues after upgrading to 10.7.2 from 10.7.1.
The issue is that an output is very dark overall, or (after tweaking settings) will have a dramatic color shift to heavy magenta/black. In general, my traditional printer settings no longer produce correct outputs.
Anyone that has any suggestions or similar issues, I would like to hear about it.
Notes:
1. Yes, I completed all of the tradional voodoo magic: I cleared the printer caches, removed the printer, setup a new printer, updated the drivers via Apple software update, then once that didn't work, updated the drivers from Epson - even reverting to the older v6.5 drivers. I'm now back to the v8 drivers from the Apple software update.
2. My printing tests are being conducted using a standard color test file that I've used to calibrate color on this Epson R2400 for years. I generally know that when this file doesn't print correctly something is afoot.
3. My first attempt at correction was simply checking head alignment and completing a general cleaning of the heads. Didn't help.
4. General question: Does anyone know of a compatible printer manufacturer of similar quality of output that actually cares about Mac users? Epson just never seems to really care about keeping their Apple drivers up to date or making sure that they work properly. Humble opinion.

Ok. I believe that it all comes down to the use of a third-party ink.
I didn't realize that there was a switch to a "refill" ink (to save money it appears) on the light-light-black and magenta. Switching back to Epson ink cleared the matter up.
I guess sometimes it's the simple things that elude us...

10.8.3 seems to crash when printing to an epson R2400 printer

I am using Lighroom to print to my Epson R2400 printer, when I do the computer crashes. This was working fine before the latest OS update. Is anyone else having trouble with this? How can I get my printer to work again?

Try resetting the printing system:
Reset Printing System
Try reinstalling the drivers:
Epson Print Drivers

Epson Photo R2400 printing problems

I'm new to Mac, and I'm having problems printing from Photoshop CS2 for Mac to a brand new Epson Photo R2400 printer attached to my MacPro via the front panel firewire connection. The problem seems to occur with larger files (91mbyte or greater). The printing is interrupted my a "Printer Communication Error" which gives me no other choice but to shut down the print job, which results in my expensive, partially printed photo being ejected from the printer...this is getting expensive, folks...anybody with a solution to this problem? BTW, I downloaded the latest drivers for Mac from the Epson website and installed them, so I don't think it's a driver issue.
Thanks

Wow. I haven't seen that one. I have a 2200 on FireWire on my Mac Pro. But the biggest file I remember printing was 71MB.
Are you by any chance using custom paper sizes? I had a communications problem when I set up a custom paper size that didn't use the printer's margins, a problem I found through Google.
You may also want to inquire on the forums of some high-end printer websites. Here is one forum:
http://inkjetart.com/forum/index.php

Dark prints using CS5 & Epson R2400 ongoing problem, now new PC and magenta cast

Have tried every combination of set up in trying to solve problem. Had One Eye (now defunct lamp) various experts etc etc but compensated for dark prints by having screen lightened to bizarre point. Now having a new PC am faced with massive magenta cast. I really don't want to buy a new printer but have had the dark print problem since I got it. Have spoken to Adobe and Epson at length but eventually washed their hands. I feel it is something to do within the computer set up or Photoshop - don't think its printer problem. All drivers updated regularly. Thought it could be monitor problem but don't really think this is the case.
Any ideas welcome as I think I have tried everything. Use Windows 7.
Am retired and not very technically minded! Serious amateur photographer.

I have an Epson 1280 printer, and I have the same problem with prints. Part of the problem are the different color profiles in the monitor and the printer. The other problem to deal with is the type of photo paper used. While looking at web sites, I found that the ICC Color Profiles for the printer are on the install disc and are not automatically installed. One of the links describes which folder to install the profiles on both Mac & Windows computers.
As station_two wrote, calibrate your monitor first.
Below is a link about calibrating.
http://dpexperience.com/2009/12/18/calibrating-your-monitor-to-your-printer/
The next link is for printer tips
http://www.normankoren.com/printers.html#Printer_tips
And some more here
http://www.digitaldog.net/tips/
I do not have an exact answer for you because I have not figured it out myself, but here is what I have been doing on my prints. I might recommend that you work on a copy of the original.
In the Layer floating window, create a New Adjustment Layer by clicking on the half black/half white circle, and choose Hue/Saturation or Color Balance or Selective Color. Because the prints come out too red, you want to increase the green sliders, which is the opposite of red, and/or decrease the red. (Layer>New Adjustment Layer>Color Balance) is another way to do it.
Under the menu item Image>Adjust Levels. Move the center triangle at the bottom to lighten the mid-range, or use the center dialog box and change it to 1.20 or 1.30, for example.
Now press Print with Preview (but you really are not going to print).
When the dialog box comes up, make sure the Print Space: dropdown is set to Epson Paper or whatever you are using.
I have been using Relative Colorimetric. Press Print. Another dialog box will come up. At the bottom will be a button for Preview, which will generate a preview of what the photo will look like if printed.
Keep going back to the original and double click on the Adjustment Layer and adjusting it until the Print Preview looks ok.
Be sure when you actually print that the paper and color settings in the Epson dialog box match your settings in Photoshop. There is a dropdown that has Print Settings or Color. Often they don't match unless you print several photos in a row. I have found printing at the lower settings (less than 360 dpi) also messes up the color.
It is not an excellent solution, but until I can figure out more, I am in the same boat as you.
I'd suggest saving the lightening and color adjustments as two different Actions.

Epson r2400 printing margins

I am trying to print cards on Strathmore paper with an Epson r2400. The size is 6 7/8" x 10". I keep getting a big left and top margin.
BTW: Aperture insists in cropping that the geometry is 6.9 x 10, and insists in the print dialog that it is 7x10 ".
I have tried printing the calibration page, but it prints with a 1/8" margin on the left and top, making the numbers useless. I have tried to guess at what the calibration (using 40 for right and 24 for bottom) but nothing seems to work.
Can anyone explain to me what calibration is supposed to do, since it doesn't seem to have any effect. And just what do those calibration numbers mean, anyway?
Until I figure it out, it's back to Photoshop for printing....
mahalo,
paul

Paul,
Did you actually get the Epson r2400 to print on 7x10 stock? I have scored 7x10 stock, for folded 5x7 cards (Moab Entrada; really nice paper!). I had no problem working with this paper & printer combination (actually, my printer is the Epson R1800) in PC land, but when I define a 7x10 custom paper size on my new Mac, it doesn't seem to stick. Mac lets me define it, but when I send the print job to the printer, it bombs and I get a message that media is loaded incorrectly. This has happened from Aperture, and from Print Explosion.
Any clues?

Epson R2400 prints from Apterture and CS2 are VERY close.

Using the same NEF file that Frank donated, I printed an untouched(cropping only) print from Aperture to my Epson R2400 on premium lustre paper.
I took the white balance temp(4906 K) and tint(-14) from the HUD and applied these into Bridge(temp/tint for the same NEF), with default values for everything else default(exposure:0, shadows:5, brightness:40, contrast:+25, saturation:0, sharpening:25), and color space sRGBIEC61955-1, then opened it in CS2 and printed it.
NOTE: I am using PowerRIP-X V7.2 from iProof Systems for my print driver, it is installed like a printer and shows up as a printer on the selection list. IMHO, the $200 I spent on the R2400 RIP was money well spent. Between the RIP and the calibrated monitor, my color matching from screen to print is dead on, regardless of the paper type.. no more wasted prints and frustration. They also sell a RIP for the Epson 4800.
The prints from both are very, very, close. I have been shooting digital since 1997 and therefore do not own a scanner, so this is my visual review. Although I might shoot em tomorrow with my D2X on a tripod while lighting with a 47" Octabox... we'll see.
The CS2 print has a very slight bit more saturation of the skin tones(reddish) than Aperture. The shirt in the Aperture print is a very slight bit darker than the CS2 print.
If you look very closely and angle the light just right you can see a slight bit of the earlier mentioned blocking in the shadow on the subjects left shoulder.
I suspect the slight darkening of the shirt color may be due to the same reason for the aforementioned blocking in the shadow areas.
There is no appreciable difference in print quality.
I calibrate my 20" Cinema Display with a Spyder2PRO device and these slight differences are seen on screen as well, therefore on hardware calibrated displays the following screen capture should represent the differences..(I have no idea what this will look like on a windoze monitor!)
To see this full res in Safari, right click and select 'Open Image in New Window'

There seems to be two issues here. For output, using
the same output profile, Aperture and Photoshop
should be pretty close however, keep in mind that
unless you set Photoshop to use the Apple CMM (not
ACE) there could be a tiny bit of difference.
Hmmm.
I'm trying to remember what Bruce Fraser said about CMM choice the last time I attended on of his lectures. If I have it correctly he had reservations about all of them but the Adobe CMM was the best of the lot.
This was over a year ago so conditions may have changed and my memory may be faulty....
But I imagine that their might be negative consequences to using two different CMMs to process your data. Photoshop allows you a choice of CMM's, which is consistent with an application "designed from the ground up for professional photographers."
Aperture limits many choices, both basic and esoteric.
fp

Problems finding a suitable driver for my Epson R2400 printer.

I am finding the drivers that I download from Epson whist they work do not have the paper profiles and other refinements required to work with Photoshop CS5.
This printer is about 6 years old and worked perfectly with my Windows based PC but I just don't get the print colour quality or paper profiles tat I had with the PC. I am currently using the Gutenprint 5.2.3 driver for my Epson Stylus R 2400. I have plenty of inl cartridges to use up otherwise I would have bought the R 3000 as a repleaement!

Try deleting the printer, the /Library/Printer/EPSON and the /Library/Caches/Epson/ folder and then reinstalling the updates through Software Update. Your printer is shown as supporting print & scan on http://support.apple.com/kb/HT3669. If the above doesn't work, you could install the entire Epson package by downloading it here:
http://support.apple.com/kb/DL1398

Epson R2400 print clipping with PowerMac G5 from InDesign

I'm at a total loss here and would appreciate any help.
I'm attempting to print to print a 10x14 inch pages from InDesign on my Epson 2400 on to A3 sized paper.
All goes well until the paper feeds into the machine and and begins printing. The result is a correctly scaled print that's clipped to exactly 213x260 mm, the image is positioned in the top right corner of the A3 sheet.
There has been a lot of discussion on this forum regarding Epson drivers which I have read and followed through, performing my own trouble-shooting. This has included reinstalling the drivers, swapping USB for Firewire and visa-versa, setting up and new user account and even as far as a clean install.
Curiously, this problem not only only specific to InDesign (I can print fine from other apps, including Photoshop) but also specific to the G5. I have two Dual G5 PowerMacs in my studio which exhibit the same problem but there is no issue when I print from our Intel iMac.
I can't tell if it's an Apple or Adobe problem!
Please, if there is anyone out there that can shed some light on this I would love to here from you.
Thanks
Blair
Message was edited by: blair.shine

Try this!
Q: Since I upgraded to Macintosh OS X 10.5 Leopard, some printer driver options are missing. What should I do?
A: Make sure youre not using the Macintosh OS X 10.5 Gutenprint driver. Follow these steps to check if youre using the Gutenprint driver and change it if necessary:
From the Apple menu, select System Preferences.
Click Print & Fax.
If necessary, click once on your printers name in the Printer list. (You dont need to do this if only one printer driver is installed).
If you see Gutenprint next to your printer name, go to step 5 to change the driver. (The Epson Stylus Photo RX620 appears in the example below, but youll see your printer or all-in-one name instead).
If you see only your printers name, youre using the correct driver, and you can skip the remaining steps.
Turn off the printer.
Click the button to remove the printer from the Printers list, then click OK.
Go to the Macintosh Leopard Support page and select your printer or all-in-one from the appropriate list.
After you select your printer or all-in-one, the web page will either inform you that the driver for your model is included in Mac OS X 10.5 or give you a description and download option for an Epson driver for your printer.
If the driver for your model is included in Mac OS X 10.5, go to the next step. Otherwise, download and install the Epson driver for Mac 10.5 before continuing with step 8.
From the Apple menu, select System Preferences. If necessary, click Print & Fax.
Turn on the printer. Your computer should add the printer automatically.
If your computer does not add the printer or if it adds the Gutenprint driver again, contact Apple for assistance. You may need to reinstall the Epson drivers provided with Macintosh OS X 10.5.
Note: To check ink levels, click the Utility button, then click EPSON StatusMonitor. The Supply Levels button will not show remaining ink levels for your Epson printer.

Epson R2400 print clipping with PowerMac G5

I'm at a total loss here and would appreciate any help.
I'm attempting to print to print a 10x14 inch pages from InDesign on my Epson 2400 on to A3 sized paper from a Dual 2.0GHz G5 Apple Power Mac.
All goes well until the paper feeds into the machine and and begins printing. The result is a correctly scaled print that's clipped to exactly 213x260 mm, the image is positioned in the top right corner of the A3 sheet.
There has been a lot of discussion on this forum regarding Epson drivers which I have read and followed through, performing my own trouble-shooting. This has included reinstalling the drivers, swapping USB for Firewire and visa-versa, setting up and new user account and even as far as a clean install.
Curiously, this problem not only only specific to InDesign (I can print fine from other apps, including Photoshop) but also specific to the G5. I have two Dual G5 PowerMacs in my studio which exhibit the same problem but there is no issue when I print from our Intel iMac.
I can't tell if it's an Apple or Adobe problem! Epson assures me it's not their fault!
Please, if there is anyone out there that can shed some light on this I would love to here from you.
Thanks
Blair

Try this!
Q: Since I upgraded to Macintosh OS X 10.5 Leopard, some printer driver options are missing. What should I do?
A: Make sure youre not using the Macintosh OS X 10.5 Gutenprint driver. Follow these steps to check if youre using the Gutenprint driver and change it if necessary:
From the Apple menu, select System Preferences.
Click Print & Fax.
If necessary, click once on your printers name in the Printer list. (You dont need to do this if only one printer driver is installed).
If you see Gutenprint next to your printer name, go to step 5 to change the driver. (The Epson Stylus Photo RX620 appears in the example below, but youll see your printer or all-in-one name instead).
If you see only your printers name, youre using the correct driver, and you can skip the remaining steps.
Turn off the printer.
Click the button to remove the printer from the Printers list, then click OK.
Go to the Macintosh Leopard Support page and select your printer or all-in-one from the appropriate list.
After you select your printer or all-in-one, the web page will either inform you that the driver for your model is included in Mac OS X 10.5 or give you a description and download option for an Epson driver for your printer.
If the driver for your model is included in Mac OS X 10.5, go to the next step. Otherwise, download and install the Epson driver for Mac 10.5 before continuing with step 8.
From the Apple menu, select System Preferences. If necessary, click Print & Fax.
Turn on the printer. Your computer should add the printer automatically.
If your computer does not add the printer or if it adds the Gutenprint driver again, contact Apple for assistance. You may need to reinstall the Epson drivers provided with Macintosh OS X 10.5.
Note: To check ink levels, click the Utility button, then click EPSON StatusMonitor. The Supply Levels button will not show remaining ink levels for your Epson printer.

CS3, Mac OS 10.5.5, Epson 3800 Printing Problems (v6.11)

Since recently migrating to MacIntel running an obligatory 10.5.5 , I've been encountering problems printing to my Epson 3800 of 2 kinds that had previously not arisen on PPC based Macs using 10.4+: 1) When switching media that requires a change of black ink (photo black to matte or vice versa) there does not seem to be a straightforward way to go about this without encountering glitches (previously this had been handled smoothly by the driver); 2) The driver indicates randomly that my paper feed parameters are incorrect for a given job, when in fact this is not the case, and this makes printing needlessly irksome and inefficient. This is a marvelous printer that I've been using for the past 15 months so I'd appreciate any suggestions that would allow me to remedy these problems.

Dear Ralph,
Thank you for replying to my post.
It does not seem that I will solve my problem by localisation "rectification". I am in an all International environment. Hmm.
Do you use InDesign CS3 in a totally colour managed environment?
I just got a Colour Profile done for my Intel Mac machine from InDesign and it is 'less than perfect'. Very frustrating.
This colour expert suggests I set up my work flow as follows:
[Well if I was allowed to include snapshots of my screen they would appear here.]
The Printer Profile I am using in the Colour Management dialogue box is the profile provide by the Colour Expert.
How do you set things up please?
I had, in fact still have, an Epson 3000 that the Colour Expert profiled and gave me phenomenal colour accuracy up until OS 10.5.5 when the Epson driver became non-operational. I am so disappointed that I am having so much difficulty with the 3800.
I think there are Adobe v. Mac issues plus driver problems!!!
If you can shed any light on this, I would welcome it.
Thanks.

Epson CX78000 printing problem

Running OS 10.4.10 on !7 inch GHz Intel Core 2 Duo. Printer has been operating successfully when using G4 iMac (OX 10.4.10)+ USB. Switch to new iMac (also with USB) results in continuous printing of only blank sheets. When I switch back to the G4 no problem. Current drivers obtained from Epson website are loaded as the Epson CD does not work with Intel-Mac. I believe I've made all of the correct printer selections, with one step that I can't resolve. In the printer utility the CX7800 is selected, location is my computer but there is no CX7800 in the Epson list for Print Using. I've tried using Stylus CX6600 and CX8300 (both with the additional notation of Gimp-Print v 5.0.-beta 2) to no avail. In the G4 print utility the Print Using CX7800 had the designation of Series 1. I hope this description of the problem is clear. I've tried contacting Epson but so far no help. Any help would be appreciated.

So, here's the latest:
I followed the Epson instructions (again).
I then loaded a plan sheet of paper in rear manual feed, opened Photoshop/CS5, clicked print, and the paper printed.
Since I'm trying to have some paper profiles created and am using CS5, I needed to print some targets via the rear manual feed and using the Adobe Color Printer Utility. When I tried to print using the Utility I again got the raster error.
Then, I tried to print via the rear manual feed and using Lightroom 3; once or twice I got the printer/software-paper-sources-don't-match message, and the other 5 times I got the raster error message. Tried again in CS5 and got the raster error.
The oddity, however, is that I can print via the paper tray in LR3; and if I'm just printing a web page or, presumably, not going through an Adobe product I can print (this is not to say that I know Adboe is the problem; just that this is what has happened so far).
One good thing is that I had the Epson tech on the phone and gave him access to my desktop; so, now I'm not just some luddite who can't follow simple directions. So, the issue will be escalated (this means WAR!)

Os x 10.6.8 and Epson r2400 printer

Hey
I´ve jut opgraded to 10.6.8 and now will add my epson photo stylus R2400.
newest driver is downloaded but it will not work, eny solutions?

Is the printer attached to your Mac with a USB cable or is your Mac trying to reach it some other way, as over a network? Did you try the "repair" procedure described in the article I cited? Have you installed the Epson driver update that Apple released recently?

CS 3 Epson R2400 printing problem

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