CS 3 not accepting valid Serial #
I had to reinstall Acrobat 8 and used my original install disks.
I was in fact able to get a working copy of Acrobat 8 Professional installed and working on my machine.
However, in the process of this installation, ALL of my Creative Suite Applications were reinstalled.
As bad as that was (loss of customizations, site definitions in DW, etc.), the HUGE problem is that
no matter what I do, I cannot get any of the programs to accept my serial number as valid.
I'm runnig a G5 10.5.8 on a PPC (otherwise, I'd have CS5 installed)
Any help woiuld be greatly appreciated.
Thank you
When someone gives you an answer you may mark the question answers and/or helpful, by clicking on the starts. This gives the people that help you points which can be used to purchase absolutely nothing. Since no one answered, you cannot yet give points.
In earlier versions of the CS suite there may have been different serial numbers for Acrobat as opposed to the Suite itself. If you registered your software on the Adobe website you should be able to look up your serial number. If you have been putting in the correct serial number, then you can try using the following tool to see if it helps:
http://www.adobe.com/support/contact/licensing.html
Similar Messages
-
Not accepting valid serial number after reinstalling Indesign CS4
Problem with InDesign (part of Adobe Create Suite 4 Design Standard) - uninstalled and reinstalled just InDesign CS4 and it work but come up and says it is a trial under your serial number for Adobe Create Suite 4 Design Standard, which is doesn't accept, had Adobe recheck the serial number and it is valid.
Use Web Chat. Here's a link:
Serial number and activation support -
adobe acrobat 7.0 standard, why would it not accept the serial number?
THIS IS THE ERROR MESSAGE: -
Invalid Serial Number
< Removed by Moderator >
Invalid Serial Number. This is not a valid serial number. Please go back and re-enter your serial number.
The serial number above is the serial number on the disk which I purchased some years ago.
Can you please help?
Message was edited by: Moderator -
I purchased a new computer and also Adobe acrobat XI Pro. It has not worked properly. I uninstalled it and tried to reinstall it, but the computer will not accept the Serial number. What can I do?
Hi,
Have you tried the help documents below:
Error "The serial number is not valid for this product" | Creative Suite
Invalid serial number error
In case of any other error message, please specify.
Regards,
Sheena -
I am trying to reinstall Master Collection after a computer crash and after download it will not accept the serial number that it lists on my purchased products. The purchase was in 2012.The message says the serial number is invalid. What do I do nest?
Hi there,
Please see help here - https://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html
If still you are facing problem, I would recommend to reach out to support through the link which is available at the bottom of the support page.
^Ani -
I lost the CD from package Adobe Illustrator CS5 Win UPG D 001 the download Illustrator_15_LS1 (2).7z do not accepts the SERIAL NUMBER
Hi,
Please go through this link: Error "The serial number is not valid for this product" | Creative Suite
Thank You
Arjun -
Hello. I would like to activate my CS3 Educational Program (version 2007) on my new computer. Unfortunatly he is not accepting my serial number. What can I do? I have delated the program on my old computer but it doesn't accept the activation on the new laptop.
Make sure you are using the correct serial number. Find your serial number quickly
If you did not deactivate the original installation then it is possible your two allowed activations have been used and you need to reset your activation count. To do that you need to contact Adobe Support thru chat and ask them to reset your activations. If you ask for more than that they will tell you they cannot offer you any support.
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC ) -
I have installed Adobe Creative Suite 5 Master Collection on a 2nd computer but now it will not accept the seriall. What can I do? I'm using a fresh install of windows 8.1
What exactly means "will not accept"?
-
I had Adobe Acrobat Serial loaded before the hard drive crashed on my old PC. I have tried to download Acrobat 9 on my new PC, but always get the message “This is not a valid serial number”.
I had Adobe 9 Standard on the old. But what downloads from the page http://helpx.adobe.com/acrobat/kb/acrobat-8-9-product-downloads.html is Adobe 9 Pro. Perhaps this Pro version is the problem.
Anyway, can you point me to a way to install Adobe on my new PC?You can try Download Adobe CS5 Free Trials – All Direct Links without Akamai | ProDesignTools.
-
I just updated to XI, but it will not accept the serial number
Hi there
If you have purchased an Acrobat XI upgrade you will be prompted to enter the Acrobat XI serial number first then the serial number for the prior version.
Which serial number isn't being accepted? Please provide more details and send me a private message with both serial numbers so I can check further.
Thanks
Bev -
I have the right serial number to install arabic onto Ai, but the installer will not accept the serial number
I'm also getting the "invalid serial number", but I'm wanting to upgrade my 5.1 to 5.1.4 to take advantage of HDV 720p/24 support. Is the 5.1.4 update even an option still? I really don't want to be forced to upgrade to FCS2 and shell out $500, just to get this one feature that was included in a patch.
I went to the Registration page and it actually allowed me to register the serial number... (which I'm pretty sure I already had), but it still won't let me in to download any updates. Also, the email confirmation that was supposed to be sent has not arrived 20+ minutes later.
Very strange. I called Apple support and they estimated a wait time of 15 mins... ugh.
Anyone have other suggestions? -
Adobe Premiere Elements 12 Setup will not accept my Serial Number!
Adobe Premiere Elements 12 Setup will not accept my Serial Number!
What message do you get that indicates it is not accepting your serial; number?
-
I am trying to re-install CS3 after having to replace my Hard drive, but it will not accept my serial #. How can I get it to allow me to continue using my software?
If you had registered your CS3, you can get the serial number from your Adobe account when you log in through the Adobe corporate web site. Just go to My Products to find it in your account.
Adobe applications show you a truncated s/n to discourage software piracy. Legitimate Adobe s/ns have 24 digits. -
Installation will not accept my serial number to install Adobe 8
I have a Dell XPS M1530, laptop. I installed Adobe Photoshop Elements 8 on my computer in March, and the program worked correctly. I had Windows Vista on my computer. I just did a clean installation of Windows 7 to replace Vista. I cannot reinstall Adobe Photoshop Elements 8 because Adobe installation will not accept my serial number. Adobe tech support tells me my serial number is for version 6.0 of Adobe Photoshop, and Adobe no longer supports version 6.0..Please give me advice on how to install.
To: Ankush Ved
Your company told him it was for 6. -
I purchased a software license for photoshop elements 12. I started the process to download the software and provided the serial number on the download card. Since the serial number provided was correct, the download started and completed. Once installed the system started to install the software. Again I had to supply the serial number. This time the system will NOT accept the serial number. I entered it again. Not accepted. I tried it again, this time with dashes. Again the serial number is not accepted. What do I do?
Is there any message provided when serial number is not accepted? If so, what does it say?
Maybe you are looking for
-
How to change a message from type information to error?
We are using a BDC to change the request delivery date of sales order lines. But we may meet the situation that for a selected line, because some inventory movements are doing, the ATP checking can not be fulfilled. But because system only hints an i
-
Editor spot healing brush using slider to adjust size
Is there anyway to make the "slider for size adjustment" more visible when using Editor Spot Healing Brush"? On my system, the slider bar is black and against the dark gray of the Editor Screen" it makes it very difficlt for me see it.
-
My other computer died and have my bookmark synced with Firefox sync, however, I no longer have access to sync key and I do not want to generate a new key and erase my old bookmarks. How do I retrieve them?
-
[Solved] How to list which DNS I am using?
Edit, solution to find which DNS you are using. Install: sudo pacman -S dnsutils To get the "dig" command. Then use it: dig http://www.google.ca And at the bottom of the output you will see SERVER: Which is immediately followed by the DNS you are u
-
Type your question here...how can I get back my ol...
Had a number and it was not renewed. Trying to purchase it back but can't find my number. Is there away to get the same number back? I'm sure it hasn't been reissued yet.