CS 4 Crash when I open Edit or right click

Hello,
I am using InDesign CS 4 from the past 20 odd days, & I it has been working fine, but since the past 2 days, I am getting a peculiar problem. The problem first started when I opened one of the .indd files & resized an image & right clicked on the image to change the fitting. As soon as I used right click, then InDesign crashed, after several tries, I even restarted the PC & tried it but same error. Then I uninstalled the software, restarted my pc twice & installed it again. And still it gave me the same problem, then luckily it started working properly.
Today, I just started it again & I opened the same .indd file, and did a bit of work on it, & then clicked on the "Edit" button in the bar, as soon as I did it, the software crashed again. I restarted the software, and opened a different .indd file, & then right clicked on the text and again the software crashed.
Both the times today, & even 2 days ago, when the software crashed, I got the error,
Microsoft Visual C++ Runtime Error
Runtime Error
C:/Program Files/Adobe/Adobe InDesign CS4/InDesign.exe
R6025
- pure virtual function call
then when I click ok, it shows another window.
This exception unknown software exception (0x40000015) occurred in the application at location (0x1101b989)
Click on OK to terminate program.
I am running Windows XP SP 2, on a Centrino Duo 1.83 GHz, 1.49 GB DDR 2 Ram.
Any help in solving this will be really great.
Thanks in advance.

Hi All,
I can also confirm that I was experiencing this same problem.
I can also confirm that turning the dynamic spell checking off allowed me to continue working on the document. i.e. the problem went away.
I did try the manual spell check only to find that the problem returned so it would appear to be very much related to the spelling checker.
Hopefully someone from the Indesign team will be able to investigate further and provide some more information.
Cheers

Similar Messages

  • CS3 Bridge Crashes when I open Edit Preferences

    I am running PhotoShop CS3 Bridge V2.1.1.9 under Win XP Pro SP2 and when I launch Bridge and open Edit > Preferences Bridge immediately crashes with the "Adobe Bridge has encountered a problem and needs to close". Bridge was running fine. I assume I must have corrupted a file. Any help would be greatly appreciated.
    Ed B

    I tried holding the ctrl buttom, the preferences reset, or any other window, would not launch. i tried the cnrl/shift/alt buttons, this did not work. i tried launching from quick start button, from the explorer exe, and still not able to get this to work. i even tried a few weeks back to uninstall and reinstall, but did not seem to work, i gave up until need it open now...
    are there any other tricks anyone has had luck with to get the preferences window to work?

  • The adobe digital edition keep on crashing when I open an epub book, what to do?

    The adobe digital edition keep on crashing when I open an epub book, what to do?

    Best is to edit in HD and export to SD.
    You need the AVCHD 1080i 25 Anamorfic.
    Or drag a clip into the New Item icon which will give you a matching sequence for your footage.

  • Photoshop cs4 crashes when i open a file

    whenever i open a file the following error comes and the application crashes
    Problem signature:Problem Event Name: APPCRASH
    Application Name: Photoshop.exe
    Application Version: 11.0.0.0
    Application Timestamp: 48d3882e
    Fault Module Name: CoolType.dll
    Fault Module Version: 5.6.5.1744
    Fault Module Timestamp: 48b60991
    Exception Code: c0000005
    Exception Offset: 000a53e9
    OS Version: 6.0.6001.2.1.0.256.1
    Locale ID: 1033
    Additional Information 1: b0d0
    Additional Information 2: 90d118f3968087f490183fe9b2d034a7
    Additional Information 3: 2586
    Additional Information 4: 751333ba7052e9bc55e4ac51efb1ecc5
    the donfiguration of my PC is as follows
    [image attached]
    please help me!!!!!

    function(){return A.apply(null,[this].concat($A(arguments)))}
    Melissa St. Laurent wrote:
    @litcast
    I had the identical situation. Windows 7 64 bit and Suitcase Fusion 2. The 32 bit Photoshop would launch without error but the 64 bit would crash if I clicked on the type tool or the type tool was the last tool that had been selected previously.
    Faulting application name: Photoshop.exe, version: 11.0.1.0, time stamp: 0x499bfd16
    Faulting module name: CoolType.dll, version: 5.6.6.2578, time stamp: 0x4970e72d
    Exception code: 0xc0000409
    Fault offset: 0x000000000007b177
    Faulting process id: 0x6fc
    Faulting application start time: 0x01caed4eaab659f8
    Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CS4 (64 Bit)\Photoshop.exe
    Faulting module path: C:\Program Files\Adobe\Adobe Photoshop CS4 (64 Bit)\CoolType.dll
    Report Id: eaffd097-5941-11df-b2f2-0026b91e4074
    It was in fact a conflict with Suitcase Fusion 2 or a corrupt font. What I did to resolve it was delete all the fonts from Suitcase using the following method.
    #Deleting Fonts from a Library
    Removing a font from one library does not remove it from all libraries. If you have the same font in another library, it will remain until removed.
    To delete fonts from a library:
    Launch Suitcase Fusion and select a library.
    Select the fonts, families, or sets you want to delete.
    Choose Edit > Delete Font(s), or press Delete.
    When the alert asks you to confirm the deletion, click Remove.
    I then used Font Doctor (included with Suitcase) to examine my master font library, located on my harddrive, to ensure there were no corrupt fonts.
    I changed the preference in Suitcase to add the fonts leaving them in place. I am not certain that this has any impact on the outcome but I am old school and like to manage my fonts from the harddrive.
    Finally, I added 1 set at a time to Suitcase, activated it, opened 64 bit Photoshop and selected the type tool. If the program did not crash, I repeated this step until all sets were added.
    I ran into the exact same problem while opening Adobe Photoshop CS4 64-bit on my Windows7 machine.
    I presumed Extensis Suitcase Fusion 2 were the culprit. Alas, removing the fonts from Suitcase did not solve my problem.
    Instead, i proceeded to this folder:
    1. C:\Users\[username]\AppData\Roaming\Adobe\Adobe Photoshop CS4\Adobe Photoshop CS4 Settings
    2. Deleted the file Adobe Photoshop X64 CS4 Prefs.psp
    3. Re-opened Photoshop CS4 64-bit and success. Problem solved.
    Ignore the above. This only solved opening photoshop. The application still crashes when I open the text tool.
    Message was edited by: vycanismajoris

  • Firefox constantly crashes when it opens and when tabs are changed.

    Ever since 4/19 of this year, Firefox has been randomly crashing when I open it, and after restarting it will crash randomly during sessions, generally when switching tabs I've noticed (though not always).
    Here is the most recent crash report in full:
    AdapterDeviceID: 0x1200
    AdapterVendorID: 0x10de
    Add-ons: foxmarks%40kei.com:4.2.1,tilt%40mozilla.com:1.0.1,tineye%40ideeinc.com:1.1,%7BDDC359D1-844A-42a7-9AA1-88A850A938A8%7D:2.0.16,%7Ba7c6cf7f-112c-4500-a7ea-39801a327e5f%7D:2.0.18,%7Be4a8a97b-f2ed-450b-b12d-ee082ba24781%7D:1.15,%7Bb9db16a4-6edc-47ec-a1f4-b86292ed211d%7D:4.9.22,xkit%40studioxenix.com:7.4.3,%7B73a6fe31-595d-460b-a920-fcc0f8843232%7D:2.6.8.20,https-everywhere%40eff.org:3.5.1,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:28.0,keywordsearch%40kaply.com:1.0.7,%7Bc8d3bc80-0810-4d21-a2c2-be5f2b2832ac%7D:0.84,%7Bd10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d%7D:2.5.1,jid1-xUfzOsOFlzSOXg%40jetpack:4.3.2.1
    AvailablePageFile: 29716611072
    AvailablePhysicalMemory: 12883689472
    AvailableVirtualMemory: 3534315520
    BIOS_Manufacturer: American Megatrends Inc.
    BlockedDllList:
    BreakpadReserveAddress: 45088768
    BreakpadReserveSize: 37748736
    BuildID: 20140314220517
    CrashTime: 1398707262
    EMCheckCompatibility: true
    Email: [email protected]
    FramePoisonBase: 00000000f0de0000
    FramePoisonSize: 65536
    InstallTime: 1395693314
    Notes: AdapterVendorID: 0x10de, AdapterDeviceID: 0x1200, AdapterSubsysID: 089810de, AdapterDriverVersion: 9.18.13.3523
    D2D? D2D+ DWrite? DWrite+ D3D10 Layers? D3D10 Layers+
    ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
    ProductName: Firefox
    ReleaseChannel: release
    SecondsSinceLastCrash: 37230
    StartupTime: 1398707160
    SystemMemoryUsePercentage: 24
    Theme: classic/1.0
    Throttleable: 1
    TotalVirtualMemory: 4294836224
    URL: about:blank
    User32BeforeBlocklist: 1
    Vendor: Mozilla
    Version: 28.0
    Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
    MSAFD Tcpip [UDP/IP] : 2 : 2 :
    MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll
    MSAFD Tcpip [TCP/IPv6] : 2 : 1 :
    MSAFD Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll
    MSAFD Tcpip [RAW/IPv6] : 2 : 3 :
    RSVP TCPv6 Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll
    RSVP TCP Service Provider : 2 : 1 :
    RSVP UDPv6 Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll
    RSVP UDP Service Provider : 2 : 2 :
    MSAFD RfComm [Bluetooth] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
    useragent_locale: en-US
    Here is a screenshot of all the crashes since this started a week ago:
    http://i.imgur.com/WqvP2tV.png
    Any help would be appreciated.

    One of the bug reports linked to your crashes says the HTTPS Everywhere extension could be a contributing factor. Would you try disabling it for 48 hours and see whether that makes any difference?
    You can do that on the Add-ons page. Either:
    * Ctrl+Shift+a
    * orange Firefox button (or Tools menu) > Add-ons
    In the left column, click Extensions.
    Some of these crashes are related to the "Just in Time" (JIT) JavaScript compiler(s). You could try disabling some of those features to see whether that helps. Alternately, you could run Firefox in its Safe Mode for a period of time since that disables them automatically (but in that case, extensions also are disabled).
    ''To disable individual preferences:''
    (1) In a new tab, type or paste '''about:config''' in the address bar and press Enter. Click the button promising to be careful.
    (2) In the search box above the list, type or paste '''javas''' and pause while the list is filtered
    (3) Double-click the following preferences to switch them to "false":
    * javascript.options.baselinejit.chrome (Firefox UI)
    * javascript.options.baselinejit.content (page content)
    * javascript.options.ion.content (page content)
    There might be other relevant items but we're a little out of my depth here.
    ''If you prefer to test using Firefox's Safe Mode:''
    You can restart Firefox in Safe Mode using
    Help > Restart with Add-ons Disabled ''(Flash and other plugins still run)''
    In the small dialog that should appear after Firefox exits, click "Start in Safe Mode" (''not'' Reset)

  • Firefox is crashing when i open it-had to switch to ie

    firefox is crashing when i open it-had to switch to ie, after just being upgraded to firefox 3-16 version

    You can check if you can start Firefox in <u>[[Safe Mode|Safe Mode]]</u> by holding down the Shift/Options key.
    *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
    *https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
    If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:
    *bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
    You can find the Report ID of recent crash reports on the "Help > Troubleshooting Information" page (about:support).
    *Click the "All Crash Reports" button on this page to open the <b>about:crashes</b> page and see all crash reports.
    If necessary then you can open <b>about:</b> pages via the location/address bar.
    See:
    *http://kb.mozillazine.org/Mozilla_Crash_Reporter
    *https://support.mozilla.org/kb/Mozilla+Crash+Reporter
    If you can't open Firefox, see:
    *http://kb.mozillazine.org/Mozilla_Crash_Reporter#Location_of_crash_reports
    *http://kb.mozillazine.org/Mozilla_Crash_Reporter#Viewing_crash_reports
    *https://developer.mozilla.org/How_to_get_a_stacktrace_for_a_bug_report

  • Firefox crashes when i open it, wont let me on it at all not even in safe mode and it doesnt give me my crash report?

    When i open firefox i get the message Firefox has stopped - A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.
    I've also tried to go in safe mode. It would crash and give me the same message.
    I've tried opening it by right clicking and clicking run as administrator. It opens then and i tried the solutions it says on the forum to do in safe mode and none of those work.
    I have deleted and reinstalled firefox multiple times.
    Nothing seems to work.
    Also it doesnt give me a crash report.
    I troubleshot it and it said "Issue found incompatible application detected " then it says "incompatible application - firefox is incompatible"

    The problem began because my computer had to be sent in because it wouldnt turn on so i had to get it fixed they replaced the motherboard this was the second time the motherboard was replaced and once they did that my firefox hasnt worked the same. I can go on google chrome but thats not what i prefer to use.
    & when i right click on firefox it says troubleshoot so im assuming its built in to my computer. im not sure.
    I tried the profile manager to create a new profile and that has seemed to work so far. No crashing but it does freeze when i got to facebook and then i have to click ctr alt delete to open task manager to end firefox. It happened twice, the third time i went to google, then twitter and it didnt freeze. I then went to youtube and it froze. So Facebook and youtube make it freeze. Any idea why it does that?
    & thank you so much for helping and responding to me.

  • Adobe Bridge crashes when i open a Lacie external hard rive. Started when i uploaded Yosemite?

    Adobe Bridge crashes when i open a Lacie external hard rive. Started when i uploaded Yosemite?

    Finder crashes occur both on my MacBook Pro (4,1) and MacBook Air (2,1). There is very little in common between the hardware of the two systems except the Santa Rosa processor. One has HDD and the other SSD. One has 6GB in DDR2 memory in two dimms and one 2GB DDR3 soldered. One has an 8600M and one a 9400. One starts a bunch of apps at login and one starts nothing. And so on. Since it happens on different kinds of systems, it's definitely not a hardware problem with certain specific hardware. And I'm pretty sure I saw a report from someone with a MacPro.
    I've looked at a lot of finder crash logs. A number of them seem to happen when something (memory or an object) is being freed and an error occurs. This causes an abort and the finder is killed and restarts. Not exactly a "crash". More like controlled flight into the ground. The other cases are probably not catching the error and getting seg faults, so those actually are crashes. Unfortunately, the place this happens seems to be different every time but usually related to finder or AppKit.
    I suspect a memory corruption bug somewhere. I've pushed my system by opening and closing
    folders, scrolling up and down, and opening and closing subfolders, and once the problem happens, it is usually reproducible for a few minutes (or a few repeats of the action that caused the crash).
    Then it will often "magically" start working or a slight variation of behavior, e.g., opening a folder directly vs. using a finder window sidebar alias (or vice-versa) will work.

  • Photoshop crashing when I open jpeg or create new

    I recently upgraded my Capture One software to v.4 (which included the installation of microsoft .net framework. Now Photoshop crashes when I open a jpeg file or create a new.
    I did notice that when it opens the Initializing Type Tool progress bar doesn't show up and I just noticed on the blue start up window something called "Building TWAIN" - I had read in a previous thread about a TWAIN plug in attaching itself to photoshop. Could that be my problem?
    How do I find that file?

    nicolebelhum wrote:
    I did notice that when it opens the Initializing Type Tool progress bar doesn't show up and I just noticed on the blue start up window something called "Building TWAIN" - I had read in a previous thread about a TWAIN plug in attaching itself to photoshop. Could that be my problem?
    How do I find that file?
    It's in the plug-in folder!
    Since you failed to mention either your OS or PS versions I can't be more specific.

  • I have Adobe Acrobat Pro and it crashes when I open it...

    I have restarted my computer and it is still crashing...

    Hi Grace,
    Please let me know what OS are you using?
    Does Acrobat crash when you open any particular pdf or any pdf?
    What version of Acrobat are you using? Have you updated it to the latest patch.
    Was it working fine for you before?
    Please check the performance after disabling any antivirus or anti-malware software you might have and check.
    Regards,
    Rave

  • InDesign CS5.5 keeps crashing when I open a particular document

    InDesign CS5.5 keeps crashing when I open a particular document. This suddenly started happening a few hours ago, and other files are unaffected. I downloaded a backup from last week and that was fine, but I need to get this latest version working again. I've cleared out the Recovery folder, deleted Preferences, and even reinstalled InDesign - all to no avail.
    I'm running Windows 8.
    Any help gratefully received!

    Even after emptying the recovery folder?
    It's either a damaged install or a bad font or some other conflict. Do the font trouble-shooter first, then move to checking for a conflict.
    To check for a conflict, go to the start button and in the Search field Type msconfig to bring up the configuration utility. Open it, go to the Services tab and click the box to Hide All Microsoft Services. You can uncheck just about anything that's left (for diagnostic purposes) except FLEXnet Licensing Services and a service starting with ##ID_String... which are part of the Adobe licensing sytem and need to be active for Adobe product to run.
    Now switch to the Startup tab, and uncheck everything except your mouse driver and the Adobe Service Manager for this version.
    Reboot. Ignore the warning about startup in diagnostic mode for the moment and Launch ID and see if it works. If it does, go back msconfig and add back startup programs in groups, rebooting each time and repeat the test until you get a failure. If all the startup programs work, repeat with the services tab. If nothing causes a problem I have no idea what's going on.
    On the other hand, if ID fails again straight off with all that stuff disabled, the installtion is corrupt. Run the cleaner tool (CS Cleaner Tool for installation problems | CCM, CS6, CS5.5, CS5, CS4, CS3) and reinstall while still in diagnostic mode, then run msconfig one last time to restore normal startup.

  • When I plug in my Lacie Firewire 800 drive it causes certain apps to crash. Chrome will immediately crash when I open it, so will DVD player. It's only when I plug in my Firewire 800 drive, USB does not cause issues. What's the deal?

    When I plug in my Lacie Firewire 800 drive into my Mid-2009 Macbook Pro running Mountain Lion - 10.8.2,  it causes certain apps to crash. Chrome will immediately crash when I open it, so will DVD player. It's only when I plug in my Firewire 800 drive, USB does not cause issues. What's the deal?
    I've restarted, verfied the disk, repaired permissions, smc reset.. don't know what else to do..

    Contact Lacie since it's their product you are having issues with. 

  • In FF (30.0) Password Manager, when you open Edit, what are all the fields and how do you fill them in?

    When you open Edit, there are two choices: Web form and annotated.
    What is the difference?
    Then, there are fields for Host, Submit Prefix, Username, Password, etc.
    How do you fill in these fields?
    When you click to have the manager "Guess from Current Page," all fields don't necessarily get filled in, so is it just for username and password?
    I use the edit feature constantly, so it's a little odd not to see more detailed instructions here.
    When I click on Tools, the Saved Password Dialog is on the list, so it's on my toolbar all the time.
    I use it constantly.
    What is the latest in password security? I know there are competing ideas. What does Mozilla think?
    Thank you.

    Hmm, could this be a feature of your extension, "Saved Password Editor"? The support article ([[Password manager - Remember, delete and change saved passwords in Firefox]]) doesn't show those changes when I switch the version from 29 to 30 in the left column.

  • One of my game always crash when i open it.

    One of my game always crash when i open it the only way to open it again is to erase and install it again the problem is the game that i am playing starts all over again, is it possible to ios to have a reinstall to a app.? What i mean a feature which makes the apps uninstall and install so that the save game will not be erased

    Hey megzter14,
    Welcome to Apple Support Communities! I'd check out the following articles, they'll go over what to do if your iTunes will not open on a Mac:
    iTunes is unresponsive, quits unexpectedly, or will not open
    iTunes for Mac:
    Mac OS X: How to troubleshoot a software issue
    How to open an alternate iTunes Library file or create a new one
    iTunes: Troubleshooting issues with third-party iTunes plug-ins
    via:
    iTunes: How to re-create your iTunes library and playlists
    http://support.apple.com/kb/HT1451
    Regards,
    David

  • Downloads Folder crash when I open it

    Hi
    The Downloads Folder on duck crash when I open it, this happed yesterday after I update to Lion 10.7.2

    Contact Lacie since it's their product you are having issues with. 

Maybe you are looking for

  • How can I disable sending from one Mail account?

    Hello. I have a gmail account that I use to subscribe to various newsletters and accounts. So it's essentially a read-only account for me. But I too frequently accidently send mail from that account. Is there a way to prevent mail from being sent fro

  • Purchased in Itunes but it'snot showing up on iPhone

    Purchased song on iTunes. Placed it on the iPhone. I see it in my iPhone library and my iTunes library when it is connected to the computer but when I disconnect the iPhone from my PC I do not see the song on my iPhone. Any suggestions on why this is

  • Dependent characteristic specifications

    We maintain dependent characteristic specifications based on material, plant, and vendor for an inspection plan.   Each time a new entry is created, the SAP assigned dependent characteristic specs. number (PLMW-ZUORDNR) is incremented by 10.   So the

  • Black and white raw conversions

    The  raw converter in LR is good-I tend to reduce the saturation and use the luminance sliders. However,more variations in colour need to be catered for so that subtle differences in the grayscale shades of all the various hues (such as greens and bl

  • JOIN two tables and creat a new one

    dear all, as a newbie in Bw i have a question. I worked already with other etl tools (powercenter) where there are objects to join 2 tables and create a new one to create a total transforming process to load a fact table. In BW an INFOSET is the only