CS 5.5 Design Premium invalid key

Hi All
I want to transfer the CS 5.5 Design Premium from my old XP to new Windows 8.1
I lost the disc but kept the key. I download back the installation program from here:
Download CS5.5 products
But I get invalid key error right after inputting the key. What's wrong ? I have already deactivated the key in my old XP.
Hope someone can help me
Cheers

Any chance that the key is too old and expired ???

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