CS-5 Crashes when Edit / copy are used for pasting a new selection

Good morning,
I have downloaded CS5-Extended onto my PC as an upgrade to elements premiere 8. I still have the entire elements suite on my PC and functioning. The PC is a new Dell 4 core with windows 7, six G of RAM, and lots of HD space.
CS-55 works fine but has one very serious problem that seems to be a regular (several tests produce the same result) occurrance.
Selecting "edit" then "copy" when a selection is completely ready for copy/paste to a new layer freezes the entire program. No controls will do anything to the program no matter how long or what buttons are pushed. The PC stil works however with other programs which surprises me (I'm very computer literate).
The only method that I can find to close and "fix" the problem with CS5 after a crash is to completely shut down the entire PC and force a shutdown at that time (to get the PC to log off and shut down).
The real difficulty now occurs on re-starting the PC. The system seems to completely fill RAM on a re-start which makes the entire PC slow and almost non-responsive. This took some experimenting to "figure out." Starting regular office programs (Word, excel, etc) takes very long, and I get an intermittent "program not responding" display during the program start.
When started, the program(s) are extremely sluggish, and mouse pointers are not linear movement but "bounce" from place to place on the screen.
I considered doing a system restore to place the system back to a state before CS5 installation, but did more experimenting before this (in order to preserve the downloaded trial version of CS5 before my (already purchased) box arrives in the mail.
When starting CS-5 (after a crash and restart), it takes over a minute to start and does not respond well at all once started. When trying to open the previous file then "closing all files" the system seems to "unlock" all RAM and places the entire PC back to normal function.
This is a continuous problem affecting my system and all stems from an "edit / copy" set of commands.
Please help with this one. This problem is obviously a serious one and cannot continue with my set up.
My e-mail address is [email protected].
Thanks for the help; any other information you need to help diagnose this situation for a repair.
regards,
Peter 1269

Chris,
Thanks for the fast response. In answer to your questions, I’m using the 64 bit version of the CS-5 software. I have not received any bad “news” or reports about “bad ram.” This from IOLO system mechanic 10, and windows performance itself.
Let me try task manager / performance both before any Photoshop use, and after a crash. I’ll also get some information from system mechanic and any other sources that I can come up with.
I’m not sure why this crash happens after an “edit / paste” sequence and (possibly) not anything else. I just did however find the program crash under these circumstances:
Photoshop running with a (7mg picture loaded). Turn on elements organizer with a 35,000 picture catalog that I’ve been using in elements 7 and 8 (and premiere 8 ). Turn off organizer and return to Photoshop only to find that Photoshop is now frozen with a dual vertical arrow instead of a mouse pointer. No action will recover the program at this point.
Question:
Will my “preferences” in photoshop set to a very high ram allowance affect crashes in the program? What other preferences settings might be causing a problem.
I can talk to Dell tech support if need be as this PC is only 4 months old.
Thanks for ongoing help,
Peter1269

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