CS 6 Design Standard-Acrobat won't install

Just installed CS6 Design Standard from disc to my Mac. Education Edition. Photoshop, InDesign and Illustrator all installed OK, but Acrobat Pro did not, despite checking the box at the start of the install.
Installed the trial while waiting for serial number, and Acrobat wouldn't install then either. Had a free trial which expired some time back.
Any ideas?

The trial is a newer version of Acrobat than in the old CS6 package, and if you didn't delete it it has probably caused all sorts of problems. Try deleting Acrobat XI and trying again.

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Broken CS 5.5 Design Standard Disc & Direct Link Install isn't working

My Creative Suite 5.5 Design Standard disc isn't working and from my prior contact with Adobe, I was given the following links to help me install the program:
http://prodesigntools.com/trials2/AdobeProducts/DSGN/CS5_5/win32/DesignStandard_CS5_5_LS1. exe
http://prodesigntools.com/trials2/AdobeProducts/MDIA/CS5_5/win32/DesignPremium_CS5_5_LS1.7 z
The files from the aformentioned links have completed downloading in the same folder (multiple times from multiple attempts) and I cannot get the program to install. I am receiving the following error message:
"The file archive part of Adobe CS5.5 Design Standard is missing. You need all parts in the same folder in order to extract Adobe CS5.5 Design Standard. Please download all parts."
As I have made multiple attempts, (and the .7z link no longer works - Access Denied) all I can reason is that perhaps I was incorrectly given the "Design Premium" link rather than the appropriate "Design Standard" link. Otherwise, I cannot figure out what I need to do differently to get this install to begin. Any ideas?
Thank you in advance for your help.

those links are incorrect. one is for design standard and one is for design premium. they both must match, premium or standard depending on which you want.
in either case, if you follow all 7 steps you can directly download a trial here: http://prodesigntools.com/adobe-cs5-5-direct-download-links.html
and activate with your serial number.
if you have a problem downloading, you didn't follow all 7 steps, or your browser does not accept cookies.
the most common problem is caused by failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com).
failure to obtain that cookie results in an error page being displayed after clicking a link on prodesigntools.com

Acrobat won´t install

My G5 mac with OS 10.3.9 has had a well functioning Acrobat 6.0 for years.Suddenly Acrobat refuses to mount (install). I have tried restart. I have the same problem even when trying to start an Acrobat copy that I have on an external disk. I can´t find the original installer disc , so I would rather not uninstall the existing program. I have tried to download and install an Acrobat Reader (7.1) to see if my pdfs can be opened. But they did´nt. What am I to do?

THANKS FOR ANSWERING, MIKE!
Yes,I have used the application on my Mac for a long time.
When clicking the icon, I get the message: "Adobe Acrobat could not install correctly. Adobe was unable to install and must quit."
I have tried Disk Utilities and fixed permissions. I have also tried to run the program from another user. No reaction.This is the case for Distiller too. Just before the incident I had organized and added a great deal of fonts with Extensiss Suitcase X, so could this be the reason? The fonts were put in the right place, and not in subfolders made by me. These fonts are working perfect in Indesign CS.
I think I will be busy this weekend trying out different solutions......

Acrobat won't install on our computers.

I can't get acrobat XI to install on any of our computers. It gives an error that points to the my documents folder. Our My Documents folders are by default policy pointing to the servers. Any ideas?

Something is preventing the installer from completing it's task and the only way you can find out what it might be is to create a verbose installation log file.
Here is a simple way to do that: http://support.microsoft.com/kb/2545723
Once you have applied the MS Fixit for the appropriate OS then re-run the installer.
When it fails again the gather the log file and post it.
Else you could always contact Adobe Support.

Acrobat won't install updates

I have installed Adobe creative suite 3 and adobe acrobat 9
standard. Every time acrobat starts it tells me updates are
available do you wish to install. I say yes and it tells me that it
must shut down acrobat to do this. Do you want to continue or
cancel? I hit continue, it shuts down acrobat and then 30 seconds
later tells me it was unable to shut down acrobat and that it will
not install updates. For some reason the installer thinks Acrobat
is running whenever it tries to install updates even if it is not.
We have reinstalled my adobe creative suite package and this
allowed me to run updates in acrobat one time. 2 weeks later I am
not able to install updates again. Any thoughts on what this could
be? I am running windows XP.

Hi,
These are the forums for acrobat.com so you may have better
luck at the acrobat forums
http://www.adobeforums.com/webx/.3bbeda8b/

Acrobat won't install on my iMac

I bought a Fujitsu S1500 snanner bundled with set up software and Adobe acrobat 9 Standard which I installed on my pc. I have now changed the pc to an iMac and the Acrobat software will not install. I find it very strange that the software supplied does not seem to have the option to run on both pc and mac. My Canon MX320 software does have this option, Suggestions please.

Fijitsu sells both the S1500 scanner (packaged with Acrobat 9 Standard and other Windows software) and the S1500M (packaged with Acrobat 9 Pro and other Macintosh Software). They do not provide both Mac and Windows software with their scanner. If you have your own version of Windows you can use the Windows software running onder Bootcamp or emulation software like Parallels or Fusion. You cannot scan using the S1500 with Acrobat Pro 9 for the Mac. The S1500M comes with its own scanning software. It can scan to the Mac to a pdf file that you can then process with Acrobat or Preview whichever best suits your need. Personally, I use Acrobat Pro X for the Mac platform. If you only need to view pdf files, than the Mac's preview application may be sufficient for your needs.

Adobe Reader plugin(Acrobat) won't install and Update in FF4

if I try to open FF4 and go to a pdf file Adobe Reader 10 will open then freeze FF4... I then went to Plugin check.. says Adobe Acrobat needs an Update.. I d/l it 3x.. still comes up as needing an upadate after restarting FF4... it just won't take it as a plugin..
I can't open pdf files anymore.. either FF4 is the culprit --I d/l it last month.. or the Adobe 10 update is...
any help appreciated..

Thank you for the video.
The video shows the App Store app that is trying to download and install Adobe Reader for iOS. Adobe Reader for iOS is not even launched at the point. Once we (the Adobe Reader Mobile team) upload a new version of Adobe Reader to the App Store, Apple takes care of the installation & updates of the app (and all other iOS apps) for users.
I just uninstalled and reinstalled Adobe Reader for iOS version 11.6.3 on my iPad running iOS 8.1 but could not reproduce the problem. I suspect that your iPad is in inconsistent state with regard to app updates.
Here are a couple of things that you could try.
Go to the iOS Settings > General > Usage > Managed Storage.
If you see Adobe Reader, tap to go to the next screen. This is to ensure that Adobe Reader is completely uninstalled from your iPad. If you do not see Adobe Reader in the list, skip the rest of the steps.
Tap Delete App to uninstall it.
Go back to the App Store to download and install Adobe Reader again.
Turn your iOS device off and on (restart) and reset
Since this is an Apple App Store problem, you would have a better chance of getting answers by asking the question in the Apple support forum.
Welcome | Apple Support Communities
Good luck.

Adobe Acrobat won't install, can't get past "reader installer" "retreiving install"

I'm unable to open PDF files on my computer and cannot install Acrobat Reader
1--Click the "download now" button for: Adobe Reader X (10.1.0) (37.86 MB)
2--Click the "save file" button
3--Click the "Adobe Reader Installer"
4--On computer "Retrieving Install................0%" pops up and this is where the process ceases.
5--Nothing happens
6--FIREFOX HELP saves the day
7--I'm no longer pissed.
8--Thank you!

Hey Goingup2,
Please note that you can activate Acrobat subscription on maximum two computers using your Adobe ID credentials.
In order to install and activate Acrobat on the second machine, you must first deactivate it on the first machine using the Help menu.
You might get User Account Control prompt after selecting 'Privilege Level' option under Compatibility tab of Acrobat properties.
Please check for the same and let me know.
Regards,
Anubha

Adobe In Design CC 2014 won't install on a PC but it will on another.

I have a user who I'm trying to deploy a new laptop for. I am installing Adobe In Design CC 2014 but early in the install it just suddenly quits. I can install the software on my own PC with no problem both are running Windows 7 64 bit. Any ideas?

Most likely some sort of permissions problem.

Acrobat won't install. Nothing happens

Every time I download Acrobat or Reader, the download completes successfully. I click the link, and it asks if I want to run the file. I click "Run." It then asks me if I want to allow the program to make changes to my computer. I click "Yes."
Then.... nothing happens. No pop-ups. No screen jumps. No cursor icon suggesting that it's thinking. The only indication that I get that anything even happened is if I open the Windows Task Manager and check "Processes" and there I do find that the program is running (consuming about 13,000 K of memory). So, if I try to click the icon again, it tells me that only one instance of the program can run at a single time. I guess the computer thinks that the program is running. But nothing happens. I leave the computer sitting for 30 minutes, and still nothing.
I used to have Reader on the computer, but I uninstalled it thinking that perhaps it was conflicting with my attempt to install Acrobat. But now, I get the same response (or lack of response) trying to install either program back on my system.
I'm running Windows 7, 64-bit. I have no virus issues and no registry issues. I did download the .exe file and tried to install it with my Norton firewall turned off, with the exact same nothing as with it turned on. I have restarted my system several times.
A phone call to TechSupport was NO help. Anyone have any other ideas?!!? I need my computer for work, and I've already lost an entire day without having at least Reader running on my system. HELP!!!

Man, I have been at this all day! For the record I followed the instructions here:
http://http://forums.adobe.com/message/4041846#4041846 on how to do a clean install of flash player.
I even had to download unlocker. So now I have third party stuff to get rid of -
CAN ANYONE HELP ME? I notice other posts that happen after I started posting are getting plenty of responses - is this problem already answered in the forums? I have searched through them, but if I am missing something obvious, please, please tell me!
I am a newbie. I don't really know anything about computers. I have just been following the bread crumbs.
The problem always comes down to the lack of permissions when installing the activex.vxc.5 in the Windows sysWOW64.
The only conclusions i have reached is that the problem is either user control oriented or active x control oriented.
but i have tried all the roots and it seems my account is not corrupted, and AVG, and or my internet security settings are not disallowing active x installation.
so now i am starting to get paranoid that my user account has been hijacked and i am running a shadow or something without complete control.
i also forgot to mention that i run CC cleaner now and then - is it possible this has deleted important files?

Adobe acrobat won't install - I don't get the user account control prompt

I have a one year subscription to adobe acrobat XI. My laptop crashed (motherboard issues), so I am now trying to download acrobat to my new laptop. Is this allowed? My subscription has another 6 months on it.
I've signed into my adobe account, downloaded the installer, but after clicking "Run" nothing happens. I don't get the "User Account Control" prompt.
Can someone please help?
Thanks

Hey Goingup2,
Please note that you can activate Acrobat subscription on maximum two computers using your Adobe ID credentials.
In order to install and activate Acrobat on the second machine, you must first deactivate it on the first machine using the Help menu.
You might get User Account Control prompt after selecting 'Privilege Level' option under Compatibility tab of Acrobat properties.
Please check for the same and let me know.
Regards,
Anubha

CS5.5 Design Prem - Illustrator won't install

Hi
I just ran CS5.5 Design Premium (subscription version) installer but Illustrator didn't get installed.
Checked the log file and found this at the end of the file:
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Illustrator CS5.1: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Illustrator CS5.1_AdobeIllustrator15_1en_GBLanguagePack: Install failed
ERROR: DW050: - AdobeColorCommonSetCMYK: Install failed
Please search the above error/warning string(s) to find when the error occurred.
These errors resulted in installer Exit Code mentioned below.
Exit Code: 6 - Silent workflow completed with errors.
Other applications seem to have installed ok.
What can I do from here to get Illustrator properly installed?
Thanks for your help.
Maki
Canberra AU

You're lost.
You can find the Illy forum at http://forums.adobe.com/community/illustrator
Good luck.

CS 6 Design Premium Upgrade won't install.

The dmg file ran the installation process, which stopped with a message that it can't find a qualifying product on my computer, asking for the serial number of a qualifying product. I am the legal, registered owner of CS 5.5 Design Premium which is installed in Applications on my startup drive. The install program will not accept my CS 5.5 registration number, which I got from MyAdobe.
I have already lost much valuable time with this upgrade (the Akamai procedure just plain doesn't work). PLEASE get back to me with a solution quickly.

David,
This issue can only be resolved by the support team hence would request you to contact them.
Thanks
Nikhil

Where can I download the Creative Suite 6 Design Standard Student Teacher Version install packages?

I have a serial number and downloaded the normal install packages for CS6. Using my serial number failed. I wonder if this is because I only have a serial number for an educational version.

Serial number failures have nothing to do with edu vs. commercial packages. Once you have the serial number from your redemption code, the technical prerequisites are the same. At best you may have downloaded an installer that is for a different region and uses a different serial number range, but that's a different matter entirely. Either way, contact serial number support via web chat to sort out the issue.
Mylenium

Adobe Acrobat Pro Install Problem - Design Standard CS6

Hi,
I am haveing trouble to install Acrobat Pro in my Windows 7 64 Bit, but other component in the Design Standard CS6 can be install sccessful and work well except this,appreciated if you can help!
Ken
Exit Code: 6
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DW050 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 3 error(s), 0 warning(s)
----------- Payload: {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 -----------
ERROR: Error 1324.The path R嶰up廨er un document num廨is?sur un multifonction.sequ or the volume is invalid. Please enter it again.
ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
MSI Error message: Error 1324.The path R嶰up廨er un document num廨is?sur un multifonction.sequ or the volume is invalid. Please enter it again.
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Acrobat Professional: Install failed

There is a help document from adobe regarding Exit code 6 and Error: DW050
Here are the links for those documents : (These documents are for CS5, CS5.5 and applicable to CS6 also)
https://help-internal.adobe.com/content/help/en/creative-suite/kb/errors-exit-code-6-exit. html
https://help-internal.adobe.com/content/help/en/creative-suite/kb/installation-error-dw050 -dw020-cs5.html
If all other applications are running fine, than try the Acrobat cleaner tool to remove any leftover files from this link( http://labs.adobe.com/downloads/acrobatcleaner.html ) and than try to Install Acrobat XI Pro on your computer.

CS 6 Design Standard-Acrobat won't install

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