CS 6 error 213:10 and 213:23

After downloading and installing CS6 I get 213:10 and 213:23 errors when trying to start the apps. The installiation said that the SW was validated.
What now?

You would have to reinstall. Your licensing system does not work for whatever reason. Perhaps you can start by reading this:
Error "Licensing has stopped working" | Windows
Error "Licensing has stopped working" | Mac OS
Mylenium

Similar Messages

Error Code 201 and 213 when trying to install any Adobe application / Update my Creative Cloud Desktop App. Have tried troubleshooting with Online Chat Agents, no luck.

I have been trying for 2 days now to get this resolved.
Computer hashard wired internet connection, running Windows 7 Home Premium. No other issues with downloading or uploading from any other sites or programs. No other network issues reported on other computers.
It started when I went to install Lightroom through my Creative Cloud. It prompted me to update my Creative Cloud Desktop App, which I went to do and then promptly got Error Code 201. I restarted my Creative Cloud and then skipped the update, hoping it was just an issue with that specific download. I clicked to install Lightroom and the same thing happened, Error code 201.
I restarted my machine, and tried again. Same issue.
I contacted Support. They had me go in and change a bunch of folder names to and add "old" to the end of them and then had me try using the Adobe Cleaner tool, which did not work. He had me go in and change some internet settings, still nothing. Same issues as before, only now with all the renaming of things I cannot even open programs I had previously been able to open like Photoshop.
He instructed me to reinstall the CC Desktop App because the Cleaner tool was not recognizing that it existed anymore (probably something to do with renaming files.. just saying) and now I get the 201 Error when I try to reinstall the CC Desktop App.
I ran out of time and had to stop after being on with them for over an hour.
Today I contact back and was instructed to create a new user account on my computer and try downloading and installing the application in the new user. Same errors. 213 at first, restarted my computer and then got Error Code 201 again.
I am getting really frustrated and really behind on my work. Any information someone could give me would be greatly appreciated. Currently waiting for a chat person to be available again.
Thank you for your time and assistance.

Meowia for Error 201 please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html. Error 213 indicates there was problem locating the update or an incorrect URL. The troubleshooting steps are still the same as both errors are related to failure of the current network connection.

I try to open the program after installing it and I recieve and error message: Error: 213:11

HELP! I try to open the program after installing it and I receive and error message: Error: 213:11

This issue is covered under document: https://helpx.adobe.com/creative-suite/kb/error-store-does-not-allow.html
This error occurs when the SLStore Folder is set to read-only. To resolve it, remove the read-only check from the SLStore folder (Windows) or give it read/write access (Mac OS). step in the link above.

Just got the Lightroom and Photoshop and it's showing the Error 213:5. What sould I do?

Hi guys
Today i just got the Lightroom and Photoshop. I already installed on my MAC OS Yosemite but when I try to open both app, i receive the error 213:5
What should I do?
Thx

Perhaps this thread could help: Error: 213:5 Mac CS 6

Installed Creative Suite 6 and it gives me an Error 213.10 when I try to start the applications.

I installed the CS6 on a PC with Windows 7. Once it installed, every time I try to run it gives me Error: 213.10. I tries the LicFix_21319 that the site recommended and it did not help. Any Ideas of why I am getting this and how to fix it.

We can't know. You have not provided any system information or the exact error. Most commonly this happens when a security tool is blocking the installers or you run with insufficient user privileges, but that's all we can kinda guess here.
Mylenium

How do you resolve error 213:11 for photoshop elements 9 and 8

how do you resolve error 213:11 for photoshop elements 9 and 8?

Hi,
Please refer to:
http://helpx.adobe.com/creative-suite/kb/error-store-does-not-allow.html
Thanks,
Anwesha

Error 213:19 New computer and Premiere Elements is on it..can't access

I have a new HP and Premiere Elements is part of the software, but I can't get it to open. I get error code 213:19 Licensing error. Help!!!

jomont48
What version of Premiere Elements do you have and on what computer operating system is it running?
Please review the Adobe document on this error and its solutions for it.
Error 213:19 | Problem has occurred with the licensing of this product
ATR

So i did factory reset, now error 213:19 shows up and i can't open it. Please Help

So i did a factory reset on my computer, and now error 213:19 shows up and tells me Configuration error. I'm running windows 8.1 and it came with the computer. I would really like it if someone could please help me because i need it for school. Thank you for your time.

See if Error 213:19 | Problem has occurred with the licensing of this product resolves your issue.
~Surendra

Error 213:19 with trial Photoshop CC and Flash

Can't use trial Photoshop CC and Flash because of error 213:19. What shall I do?

Valeriyam97876565 what previous Adobe creative applications were installed on this computer? Did you perform a migration/transfer of any of the files on this drive to a new drive or partition?

I have recently had to reinstall CS5 and am getting a "configuration error 213:5". How do I overcome

I have recently had to reinstall CS5 on my iMac from a backup. After reinstallion I found I was getting an "error 213:5" message. I wrongly uninstalled the application and (with the help of Adobe) reinstalled it. However I'm still receiving the same error message. Any help here will be greatly appreciated.

On navigating to /Library/Application Support/Adobe, None of these folders are present on your system,
Could you please provide a snapshot for this location.
These folders should get created on Install.
Regards,
Ashutosh

I have to reinstall CS5.1 and am getting error 213:19

I had to do a system restore on my PC. This has forced me to reinstall all of my programs including Photoshop CS5.1, unfortunately I keep getting the following Configuration Error:
"A problem has occured with the licensing of this product. Restart your computer and re-launch the product.
If this problem still occurs after restarting, contact Customer Support for further assistance, and mention the error code shown at the bottom of this screen.
Error: 213:19"
I have restarted several times now, and get the same error every time I try to run Photoshop.
What does this mean and how do I fix it? Thank you!

I have solved this by perusing the forums and following the instructions in this guide:
Error 213:19 | Problem has occurred with the licensing of this product
"Make sure that your user account has full permissions (Read and Write) on the SLStore folder."
Fixed my issue!!
siobhanta wrote:
I had to do a system restore on my PC. This has forced me to reinstall all of my programs including Photoshop CS5.1, unfortunately I keep getting the following Configuration Error:
"A problem has occured with the licensing of this product. Restart your computer and re-launch the product.
If this problem still occurs after restarting, contact Customer Support for further assistance, and mention the error code shown at the bottom of this screen.
Error: 213:19"
I have restarted several times now, and get the same error every time I try to run Photoshop.
What does this mean and how do I fix it? Thank you!

After reinstalling Photoshop 12 I get an Error 213:11 when I launch the program and the associated msg tells me to contact Adobe Support but they say I eed to go through the forum

How can I get past an error 213:11. Adobe support says I need to use the forum to get this issue resolved.

Nobody can tell you anything without proper system info or other technical details. This is a licensing error that could have al lsorts of potential causes.
Mylenium

App-V 5 Adobe Creative Cloud (CC) Enterprise Licensing Error 213:19

Hello, I've posted this on Adobe forums but also posting here to see if anyone else has experienced/overcome this issue.
I'm attempting to create an App-V 5 sequence for Adobe Creative Cloud Enterprise software, but I appear to be getting licensing errors when launching the App-V sequence.
From what I understand in Adobe Create Cloud Enterprise, the licensing restrictions which tie the license to the machine have now been removed so that the base packages can be created with serial numbers and can be included within build images etc as opposed
to creating a trial package and then using a serialization file at install/launch time.
To start with I've created a package using the Adobe Creative Cloud Packager tool (CCP) for just the Illustrator CC application which includes the serial number. I've then sequenced this package using App-V 5 SP1.
When I run this app-v sequence on a test machine , Illustrator loads but I end up with a 213:19 error. Looking in the amt3.log the full error is
09/24/13 16:58:35:478 | [ERROR] | | | | SLCoreService | | | 5624 | error deleting bad mkey:
09/24/13 16:58:35:478 | [ERROR] | | | | SLCoreService | | | 5624 | Could not load machine key
09/24/13 16:58:35:478 | [ERROR] | | | | SLCoreService | | | 5624 | License store synchronization took 14.6 ms and return "License Store Access Failure: Machine key cannot be deleted (213:19)".
09/24/13 16:58:35:539 | [INFO] | | | | ALM | | | 5624 | _time_: (func: ALM_License_SilentValidate, duration: 0.078 sec)
09/24/13 16:58:35:539 | [INFO] | | | | ALM | | | 5624 | _info_: ALM_License_SilentValidate return license status: Invalid and error: 213 : 19
09/24/13 16:58:35:539 | [ERROR] | | | | ALMService | | | 5624 | ERROR: License_Check error 213:19. (Errno = 2)
I've tested out modifying permissions on the following folders within the app-v package under root but this has no effect.
C:\Program Files\Common Files\Adobe\Adobe PCD\
C:\ProgramData\Adobe\SLStore
I've also tried creating a package using a trial licence and then using the adobe_prtk.exe tool to serialize the product at launch (startprocess event in userconfig file) with no success.
Anyone tried this or have any ideas?

Hello, thanks for the reply.
I have read those articles (multiple times :-)) I've installed the required c++ redistributables on the sequencer and also on the test machines.
I'm not getting any errors being reported in the App-V eventlogs.
I initially used the adobe_prtk.exe tool to serialize the app-v application at launch via startprocess in the userconfig file as shown. This runs but it doesn't work around this issue.
<UserScripts>
      <StartProcess RunInVirtualEnvironment="true">
        <Path>[{AppVPackageRoot}]\..\Scripts\adobe_prtk.exe</Path>
        <Arguments>--tool=VolumeSerialize --provfile=[{AppVPackageRoot}]\..\Scripts\prov.xml</Arguments>
        <Wait RollbackOnError="true"/>
<ApplicationId>[{AppVPackageRoot}]\Support Files\Contents\Windows\Illustrator.exe</ApplicationId>
      </StartProcess>
    </UserScripts>
Following that I read that AAMEE 3.1 removed the (http://blogs.adobe.com/oobe/2012/09/aamee-3-1or-why-puffer-fish-is-a-delicacy.html) machine to license issue
therefore allowing packages to be created using serial numbers and to be included within build images.
As I'm packaging Creative Cloud (not CS6), I'm assuming this has been carried into the Creative Cloud Packager for Enterprise which now must be used.
Any other ideas appreciated.

Master Collection CS 5.5 Error 213:19

Hi everyone,
I am deploying the latest master collection package in our environment and long story short, everything installs fine without any errors, however when any of the Creative Suite products are run for the first time it brings up the following error:
"A problem has occurred with the licensing of this product. Restart your computer and re-launch the product.
If this problem still occurs after restarting, contact Customer Support for further assistance, and mention the error code shown at the bottom of this screen.
Error: 213:19
http://www.adobe.com/support/"
Obviously our licensing is fine and our product key is valid as it was all purchased this year.
I have found this article which refers to error 213:19... http://kb2.adobe.com/cps/896/cpsid_89617.html , I have followed its instructions by giving the 'domain users' security group modify permissions to the C:\ProgramData\Adobe and C:\ProgramData\Adobe\Slstore folders. This has not been successful for me.
All of our users do not have administrative privileges to the local machine and nor can they be given those rights. I have been able to get it working by logging in as administrator, running one of the CS products, closing, logging out, and logging in as a restricted user. That works... but I'm not going to do that on 800 pc's!!!
I should also explain how I am deploying this. I am installing MC5.5 on a hyper-v virtual machine and using SCCM 2007 to capture that machine so it is incorporated into my base image. CS4 Web Premium was delivered this way and it works perfectly, so whats changed?
Any clues as to why this is happening, and how to fix it?

Hi,
Thanks for the reply, thats what Im working on currently. But I'm trying to figure out what permissions are needed where.. so far no luck. and because of my restricted user accounts procmon wont run! so its an elimination. I have the am3.log and its going on about the following:
2011-07-12 14:45:00 [7936] SLCoreService: error deleting bad mkey:
2011-07-12 14:45:00 [7936] ALM: _info_: ALM_License_SilentValidate return license status: Invalid and error: 213 : 19
2011-07-12 14:45:00 [7936] ALMService: ERROR: License_Check error 213:19. (Errno = 2)
2011-07-12 14:45:00 [7936] PCDService: No value for key [ExpirationDate] in hive [Photoshop-CS5.5-Win-GM] in master.
2011-07-12 14:45:00 [7936] AMT: ERROR: ALM failed to initialize and read trusted storage, hence no license.
See the log below for those who might know exactly whats going on?
Matt
2011-07-12 13:50:16 [3768] AMT: START SESSION, library version 4.0.0.21,4.0
2011-07-12 13:50:16 [3768] AMT: Initializing C:\Program Files\Adobe\Adobe Photoshop CS5.1 (64 Bit)\
2011-07-12 13:50:16 [3768] AMT: Adobe License Manager version 3.5 (build 2.0) RELEASE
2011-07-12 13:50:16 [3768] AMT: Virtualization Turned off
2011-07-12 13:50:16 [3768] ServiceLoader: looking for library C:\Program Files\Adobe\Adobe Photoshop CS5.1 (64 Bit)\adobe_caps.dll
2011-07-12 13:50:16 [3768] ServiceLoader: Found library C:\Program Files\Adobe\Adobe Photoshop CS5.1 (64 Bit)\adobe_caps.dll
2011-07-12 13:50:16 [3768] PCDService: PCD Service in threaded mode
2011-07-12 13:50:16 [3768] performance: AMTPreObtainProductLicense took 170.219666 ms
2011-07-12 13:50:16 [3768] PCD thread: PCD thread started
2011-07-12 13:50:16 [3768] ServiceLoader: looking for library C:\Program Files\Adobe\Adobe Photoshop CS5.1 (64 Bit)\Adobe_OOBE_Launcher.dll
2011-07-12 13:50:16 [3768] ServiceLoader: Found library C:\Program Files\Adobe\Adobe Photoshop CS5.1 (64 Bit)\Adobe_OOBE_Launcher.dll
2011-07-12 13:50:16 [3768] AMT: App Product Locale [0] = en_GB
2011-07-12 13:50:16 [3768] config: Loading configuration for C:\Program Files\Adobe\Adobe Photoshop CS5.1 (64 Bit)\AMT\application.xml
2011-07-12 13:50:16 [3768] config: Found payload code {10355145-8A4C-47F3-994B-B9B81B4DABF5}
2011-07-12 13:50:16 [3768] PCDService: found driver code {D8D2B468-8342-411A-8760-BCC362C3408F}
2011-07-12 13:50:16 [3768] config: config: Host app was installed, using installed license configuration.
2011-07-12 13:50:16 [3768] PCDService: No value for key [FLMap] in hive [Photoshop-CS5.5-Win-GM{|}ALL] in cache.
2011-07-12 13:50:16 [3768] config: Setting current license to the driver at startup because no mapping was found.
2011-07-12 13:50:16 [3768] config: Setting current license to MasterCollection-CS5.5-Win-GM [ALL]
2011-07-12 13:50:16 [3768] config: payload code: {10355145-8A4C-47F3-994B-B9B81B4DABF5}
2011-07-12 13:50:16 [3768] config: driver payload code: {D8D2B468-8342-411A-8760-BCC362C3408F}
2011-07-12 13:50:16 [3768] config: driver licensing code: MasterCollection-CS5.5-Win-GM
2011-07-12 13:50:16 [3768] config: current licensing code: MasterCollection-CS5.5-Win-GM
2011-07-12 13:50:16 [3768] config: current locale code: ALL
2011-07-12 13:50:16 [3768] config: Done loading configuration
2011-07-12 13:50:16 [3768] AMT: Locale from PCD [0] = en_GB
2011-07-12 13:50:16 [3768] AMT: Reordered Installed App Product Locale [0] = en_GB
2011-07-12 13:50:16 [3768] config: Setting insalled locales
2011-07-12 13:50:16 [3768] config: Changing locale to "en_GB" because old locale "" is not in the new list of installed languages
2011-07-12 13:50:16 [3768] ServiceLoader: looking for library C:\Program Files\Adobe\Adobe Photoshop CS5.1 (64 Bit)\asneu.dll
2011-07-12 13:50:16 [3768] ServiceLoader: Found library C:\Program Files\Adobe\Adobe Photoshop CS5.1 (64 Bit)\asneu.dll
2011-07-12 13:50:16 [3768] AMT: config: Finding license info for payload: {D8D2B468-8342-411A-8760-BCC362C3408F}
2011-07-12 13:50:16 [3768] AMT: config: PayloadCode: {10355145-8A4C-47F3-994B-B9B81B4DABF5}
2011-07-12 13:50:16 [3768] AMT: config: Driver PayloadCode: {D8D2B468-8342-411A-8760-BCC362C3408F}
2011-07-12 13:50:16 [3768] AMT: config: Installed LicensingCode: MasterCollection-CS5.5-Win-GM
2011-07-12 13:50:16 [3768] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{10355145-8A4C-47F3-994B-B9B81B4DABF5}] in master.
2011-07-12 13:50:16 [3768] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{D8D2B468-8342-411A-8760-BCC362C3408F}] in master.
2011-07-12 13:50:16 [3768] PCDService: No value for key [BridgeTalkCode] in hive [{D8D2B468-8342-411A-8760-BCC362C3408F}] in master.
2011-07-12 13:50:16 [3768] PCDService: No value for key [ISO_TAGGING_DISABLED] in hive [Photoshop-CS5.5-Win-GM] in master.
2011-07-12 13:50:16 [3768] PCDService: No value for key [EULA] in hive [{D8D2B468-8342-411A-8760-BCC362C3408F}] in master.
2011-07-12 13:50:16 [3768] AMT: config: Registration is suppressed.
2011-07-12 13:50:16 [3768] PCDService: No value for key [Growl] in hive [{D8D2B468-8342-411A-8760-BCC362C3408F}] in master.
2011-07-12 13:50:16 [3768] PCDService: No value for key [Growl] in hive [{10355145-8A4C-47F3-994B-B9B81B4DABF5}] in master.
2011-07-12 13:50:16 [3768] PCDService: No value for key [Updates] in hive [{D8D2B468-8342-411A-8760-BCC362C3408F}] in master.
2011-07-12 13:50:16 [3768] PCDService: No value for key [Updates] in hive [{10355145-8A4C-47F3-994B-B9B81B4DABF5}] in master.
2011-07-12 13:50:16 [3768] AMT: Application can be serialized (sif file found).
2011-07-12 13:50:16 [3768] PCDService: No value for key [FLMap] in hive [Photoshop-CS5.5-Win-GM{|}en_GB] in cache.
2011-07-12 13:50:16 [3768] PCDService: No value for key [SN] in hive [MasterCollection-CS5.5-Win-GM{|}ALL] in cache.
2011-07-12 13:50:16 [3768] config: No ALL licensed serial number found in MasterCollection-CS5.5-Win-GM
2011-07-12 13:50:16 [3768] PCDService: No value for key [AMTConfigPath] in hive [{D8D2B468-8342-411A-8760-BCC362C3408F}] in cache.
2011-07-12 13:50:16 [3768] PCDService: No value for key [ExpirationDate] in hive [Photoshop-CS5.5-Win-GM] in master.
2011-07-12 13:50:16 [3768] PCDService: No value for key [LineCV 6] in hive [MasterCollection-CS5.5-Win-GM{|}ALL] in cache.
2011-07-12 13:50:16 [3768] PCDService: No value for key [LineCV 7] in hive [MasterCollection-CS5.5-Win-GM{|}ALL] in cache.
2011-07-12 13:50:16 [3768] AMT: First launch (serial [92298703989008908851]).
2011-07-12 13:50:16 [3768] AMT: Application state initialized. Obtaining Product License.
2011-07-12 13:50:16 [3768] AMT: Obtaining client features from cache.
2011-07-12 13:50:16 [3768] AMT: Obtaining client product info from cache.
2011-07-12 13:50:16 [3768] PCDService: No value for key [ExpirationDate] in hive [Photoshop-CS5.5-Win-GM] in master.
2011-07-12 13:50:16 [3768] PCDService: No value for key [ExpirationDate] in hive [Photoshop-CS5.5-Win-GM] in master.
2011-07-12 13:50:16 [3768] AMT: Forcing first launch workflow because product is not licensed from previous launch.
2011-07-12 13:50:16 [3768] AMT: AMT: Obtaining Product License.
2011-07-12 13:50:16 [3768] AMT: Launch Workflow not yet done in foreground in this session.
2011-07-12 13:50:16 [3768] AMT: Starting First Launch Workflow
2011-07-12 13:50:16 [3768] AMT: Running in PROV_APP
2011-07-12 13:50:16 [3768] PCDService: No value for key [MediaTag] in hive [{D8D2B468-8342-411A-8760-BCC362C3408F}] in master.
2011-07-12 13:50:16 [3768] config: No media tag found for payload {D8D2B468-8342-411A-8760-BCC362C3408F}
2011-07-12 13:50:16 [3768] config: Using default media policy RET
2011-07-12 13:50:16 [3768] PCDService: No value for key [EULA_ACCEPTED] in hive [MasterCollection-CS5.5-Win-GM] in cache.
2011-07-12 13:50:16 [3768] PCDService: No value for key [EULA_PHASE] in hive [MasterCollection-CS5.5-Win-GM] in cache.
2011-07-12 13:50:16 [3768] uiswitch: Suppressing EULA display on requst
2011-07-12 13:50:16 [3768] AMT: Starting ALM workflow.
2011-07-12 13:50:16 [3768] AMT: Initializing ALM for serialized activation.
2011-07-12 13:50:16 [3768] ALMService: Initializing as licensed app
2011-07-12 13:50:16 [3768] ALM: _info_: Start ALM 3.5 Release (build 3.5.2.0)
2011-07-12 13:50:16 [3768] SLCoreService: Starting up SLCore 1.7 Release (build 1.7.26.242757).
2011-07-12 13:50:16 [3768] SLCoreService: Service construction took 0.0 ms and succeed.
2011-07-12 13:50:16 [3768] ALM: _info_: LEID passed MasterCollection-CS5.5-Win-GM is used to configure SLCore = 0
2011-07-12 13:50:16 [3768] ALM: _info_: Host app is Licensable App
2011-07-12 13:50:16 [3768] PCDService: No value for key [Photoshop-CS5.5-Win-GM{|}6] in hive [SSC-CS5.5-LE-Dominance] in master.
2011-07-12 13:50:16 [3768] ALM: _info_: Found LEID Photoshop-CS5.5-Win-GM with AMT Path C:\Program Files\Adobe\Adobe Photoshop CS5.1 (64 Bit)\AMT
2011-07-12 13:50:16 [3768] ALM: _info_: Found LEID DesignSuiteStandard-CS5.5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\DesignSuiteStandard-CS5.5-Win-GM
2011-07-12 13:50:16 [3768] ALM: _info_: Found LEID WebSuitePremium-CS5.5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\WebSuitePremium-CS5.5-Win-GM
2011-07-12 13:50:16 [3768] ALM: _info_: Found LEID DesignSuitePremium-CS5.5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\DesignSuitePremium-CS5.5-Win-GM
2011-07-12 13:50:16 [3768] ALM: _info_: Found LEID VideoSuitePremium-CS5.5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\VideoSuitePremium-CS5.5-Win-GM
2011-07-12 13:50:16 [3768] ALM: _info_: Found LEID MasterCollection-CS5.5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\Adobe Creative Suite 5.5 Master Collection\AMT
2011-07-12 13:50:16 [3768] ALM: _info_: Found LEID ELearningSuite-ES2.5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\ELearningSuite-ES2.5-Win-GM
2011-07-12 13:50:16 [3768] PCDService: No value for key [MediaTag] in hive [{D8D2B468-8342-411A-8760-BCC362C3408F}] in master.
2011-07-12 13:50:16 [3768] config: No media tag found for payload {D8D2B468-8342-411A-8760-BCC362C3408F}
2011-07-12 13:50:16 [3768] config: Using default media policy RET
2011-07-12 13:50:16 [3768] ALM: _info_: MediaTagPolicy is RET
2011-07-12 13:50:16 [3768] PCDService: No value for key [NTL_WO_SN] in hive [MasterCollection-CS5.5-Win-GM] in master.
2011-07-12 13:50:16 [3768] ALM: _info_: Canonical LEID is Photoshop-CS5.5-Win-GM
2011-07-12 13:50:16 [3768] ALM: _info_: Driver LEID is MasterCollection-CS5.5-Win-GM
2011-07-12 13:50:16 [3768] PCDService: No value for key [922987039890089088516140] in hive [RejectedSNDomain_CS5] in cache.
2011-07-12 13:50:16 [3768] SLCoreService: Reading product config [C:\Program Files (x86)\Common Files\Adobe\Adobe Creative Suite 5.5 Master Collection\AMT\SLConfig.xml]
2011-07-12 13:50:17 [3768] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for ALL
2011-07-12 13:50:17 [3768] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is not installed
2011-07-12 13:50:17 [3768] ALM: _time_: (func: ALM_Initialize, duration: 0.515 sec)
2011-07-12 13:50:17 [3768] AMT: Performing ALM silent license verification.
2011-07-12 13:50:17 [3768] PCDService: No value for key [Serial] in hive [{D8D2B468-8342-411A-8760-BCC362C3408F}] in cache.
2011-07-12 13:50:17 [3768] config: Found pre-serial number 922987061892725121064922
2011-07-12 13:50:17 [3768] ALM: _info_: Found pre-serialized serial number
2011-07-12 13:50:17 [3768] PCDService: No value for key [922987061892725121064922] in hive [RejectedSNDomain_CS5] in cache.
2011-07-12 13:50:17 [3768] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_GB
2011-07-12 13:50:17 [3768] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2011-07-12 13:50:17 [3768] PCDService: No value for key [UpgradeCheckStatus] in hive [922987061892725121064922] in cache.
2011-07-12 13:50:17 [3768] PCDService: No value for key [SN] in hive [MasterCollection-CS5.5-Win-GM{|}en_GB] in cache.
2011-07-12 13:50:17 [3768] config: No en_GB licensed serial number found in MasterCollection-CS5.5-Win-GM
2011-07-12 13:50:17 [3768] PCDService: No value for key [SN] in hive [MasterCollection-CS5.5-Win-GM{|}ALL] in cache.
2011-07-12 13:50:17 [3768] config: No ALL licensed serial number found in MasterCollection-CS5.5-Win-GM
2011-07-12 13:50:17 [3768] ALM: _info_: Save pre-serialized serial number under LEID MasterCollection-CS5.5-Win-GM for locale en_GB
2011-07-12 13:50:17 [3768] PCDService: No value for key [PSN] in hive [MasterCollection-CS5.5-Win-GM{|}en_GB] in cache.
2011-07-12 13:50:17 [3768] config: No en_GB provisional serial number found in MasterCollection-CS5.5-Win-GM
2011-07-12 13:50:17 [3768] PCDService: No value for key [PSN] in hive [MasterCollection-CS5.5-Win-GM{|}ALL] in cache.
2011-07-12 13:50:17 [3768] config: No ALL provisional serial number found in MasterCollection-CS5.5-Win-GM
2011-07-12 13:50:17 [3768] PCDService: No value for key [PSN] in hive [MasterCollection-CS5.5-Win-GM{|}en_GB] in cache.
2011-07-12 13:50:17 [3768] config: No en_GB provisional serial number found in MasterCollection-CS5.5-Win-GM
2011-07-12 13:50:17 [3768] PCDService: No value for key [PSN] in hive [MasterCollection-CS5.5-Win-GM{|}ALL] in cache.
2011-07-12 13:50:17 [3768] config: No ALL provisional serial number found in MasterCollection-CS5.5-Win-GM
2011-07-12 13:50:17 [3768] ALM: _info_: Validate license at Pre-Chrome time
2011-07-12 13:50:17 [3768] ALM: _info_: Searching license for locale en_GB ...
2011-07-12 13:50:17 [3768] PCDService: No value for key [FLMap] in hive [Photoshop-CS5.5-Win-GM{|}en_GB] in cache.
2011-07-12 13:50:17 [3768] ALM: _info_: Found no existing serialization
2011-07-12 13:50:17 [3768] ALM: _info_: Searching serial number for all possible LEIDs ...
2011-07-12 13:50:17 [3768] PCDService: No value for key [SN] in hive [Photoshop-CS5.5-Win-GM{|}en_GB] in cache.
2011-07-12 13:50:17 [3768] config: No en_GB licensed serial number found in Photoshop-CS5.5-Win-GM
2011-07-12 13:50:17 [3768] PCDService: No value for key [SN] in hive [Photoshop-CS5.5-Win-GM{|}ALL] in cache.
2011-07-12 13:50:17 [3768] config: No ALL licensed serial number found in Photoshop-CS5.5-Win-GM
2011-07-12 13:50:17 [3768] PCDService: No value for key [SN] in hive [DesignSuiteStandard-CS5.5-Win-GM{|}en_GB] in cache.
2011-07-12 13:50:17 [3768] config: No en_GB licensed serial number found in DesignSuiteStandard-CS5.5-Win-GM
2011-07-12 13:50:17 [3768] PCDService: No value for key [SN] in hive [DesignSuiteStandard-CS5.5-Win-GM{|}ALL] in cache.
2011-07-12 13:50:17 [3768] config: No ALL licensed serial number found in DesignSuiteStandard-CS5.5-Win-GM
2011-07-12 13:50:17 [3768] PCDService: No value for key [SN] in hive [WebSuitePremium-CS5.5-Win-GM{|}en_GB] in cache.
2011-07-12 13:50:17 [3768] config: No en_GB licensed serial number found in WebSuitePremium-CS5.5-Win-GM
2011-07-12 13:50:17 [3768] PCDService: No value for key [SN] in hive [WebSuitePremium-CS5.5-Win-GM{|}ALL] in cache.
2011-07-12 13:50:17 [3768] config: No ALL licensed serial number found in WebSuitePremium-CS5.5-Win-GM
2011-07-12 13:50:17 [3768] PCDService: No value for key [SN] in hive [DesignSuitePremium-CS5.5-Win-GM{|}en_GB] in cache.
2011-07-12 13:50:17 [3768] config: No en_GB licensed serial number found in DesignSuitePremium-CS5.5-Win-GM
2011-07-12 13:50:17 [3768] PCDService: No value for key [SN] in hive [DesignSuitePremium-CS5.5-Win-GM{|}ALL] in cache.
2011-07-12 13:50:17 [3768] config: No ALL licensed serial number found in DesignSuitePremium-CS5.5-Win-GM
2011-07-12 13:50:17 [3768] PCDService: No value for key [SN] in hive [VideoSuitePremium-CS5.5-Win-GM{|}en_GB] in cache.
2011-07-12 13:50:17 [3768] config: No en_GB licensed serial number found in VideoSuitePremium-CS5.5-Win-GM
2011-07-12 13:50:17 [3768] PCDService: No value for key [SN] in hive [VideoSuitePremium-CS5.5-Win-GM{|}ALL] in cache.
2011-07-12 13:50:17 [3768] config: No ALL licensed serial number found in VideoSuitePremium-CS5.5-Win-GM
2011-07-12 13:50:17 [3768] PCDService: No value for key [922987061892725121064922] in hive [RejectedSNDomain_CS5] in cache.
2011-07-12 13:50:17 [3768] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_GB
2011-07-12 13:50:17 [3768] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2011-07-12 13:50:17 [3768] PCDService: No value for key [SN] in hive [ELearningSuite-ES2.5-Win-GM{|}en_GB] in cache.
2011-07-12 13:50:17 [3768] config: No en_GB licensed serial number found in ELearningSuite-ES2.5-Win-GM
2011-07-12 13:50:17 [3768] PCDService: No value for key [SN] in hive [ELearningSuite-ES2.5-Win-GM{|}ALL] in cache.
2011-07-12 13:50:17 [3768] config: No ALL licensed serial number found in ELearningSuite-ES2.5-Win-GM
2011-07-12 13:50:17 [3768] ALM: _info_: Found serial number under LEID MasterCollection-CS5.5-Win-GM, the serial number locale is en_GB
2011-07-12 13:50:17 [3768] PCDService: No value for key [922987061892725121064922] in hive [RejectedSNDomain_CS5] in cache.
2011-07-12 13:50:17 [3768] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_GB
2011-07-12 13:50:17 [3768] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2011-07-12 13:50:17 [3768] PCDService: No value for key [922987061892725121064922] in hive [RejectedSNDomain_CS5] in cache.
2011-07-12 13:50:17 [3768] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_GB
2011-07-12 13:50:17 [3768] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2011-07-12 13:50:17 [3768] PCDService: No value for key [CacheStatus] in hive [MasterCollection-CS5.5-Win-GM{|}en_GB] in cache.
2011-07-12 13:50:17 [3768] SLCoreService: Syncing to license store...
2011-07-12 13:50:17 [3768] SLCoreService: error deleting bad mkey:
2011-07-12 13:50:17 [3768] SLCoreService: Could not load machine key
2011-07-12 13:50:17 [3768] SLCoreService: License store synchronization took 87.0 ms and return "License Store Access Failure: Machine key cannot be deleted (213:19)".
2011-07-12 13:50:17 [3768] config: Setting current license to MasterCollection-CS5.5-Win-GM [en_GB]
2011-07-12 13:50:17 [3768] PCDService: No value for key [LoadTrial] in hive [{D8D2B468-8342-411A-8760-BCC362C3408F}] in master.
2011-07-12 13:50:17 [3768] PCDService: No value for key [LoadTrial] in hive [{10355145-8A4C-47F3-994B-B9B81B4DABF5}] in master.
2011-07-12 13:50:17 [3768] PCDService: No value for key [PDApp_WF] in hive [MasterCollection-CS5.5-Win-GM] in cache.
2011-07-12 13:50:17 [3768] ALM: _time_: (func: ALM_License_SilentValidate, duration: 0.109 sec)
2011-07-12 13:50:17 [3768] ALM: _info_: ALM_License_SilentValidate return license status: Invalid and error: 213 : 19
2011-07-12 13:50:17 [3768] ALMService: ERROR: License_Check error 213:19. (Errno = 2)
2011-07-12 13:50:17 [3768] PCDService: No value for key [ExpirationDate] in hive [Photoshop-CS5.5-Win-GM] in master.
2011-07-12 13:50:17 [3768] AMT: ERROR: ALM failed to initialize and read trusted storage, hence no license.
2011-07-12 13:50:17 [3768] PCDService: No value for key [ExpirationDate] in hive [Photoshop-CS5.5-Win-GM] in master.
2011-07-12 13:50:17 [3768] AMT: Starting Data Collection for SWTag_Init()
2011-07-12 13:50:17 [3768] AMT: DoISOTagging() productCanonicalLEID = Photoshop-CS5.5-Win-GM;outMappedLEID = MasterCollection-CS5.5-Win-GM, unused =
2011-07-12 13:50:17 [3768] AMT: DoISOTagging() productPayloadCode = {10355145-8A4C-47F3-994B-B9B81B4DABF5};driverPayloadCode = {D8D2B468-8342-411A-8760-BCC362C3408F}
2011-07-12 13:50:17 [3768] AMT: SWTag_Init() Tags Arguments CS5.5 Master Collection; MasterCollection-CS5.5-Win-GM;
2011-07-12 13:50:17 [3768] AMT: DoISOTagging() License Status = unlicensed
2011-07-12 13:50:17 [3768] AMT: DoISOTagging() Tags 922987061892725121064922; 5.5; TRIAL
2011-07-12 13:50:17 [3768] AMT: DoISOTagging() Product Version 5; 5
2011-07-12 13:50:17 [3768] performance: AMTObtainProductLicense took 1275.779419 ms
2011-07-12 13:57:55 [3768] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{D8D2B468-8342-411A-8760-BCC362C3408F}] in master.
2011-07-12 13:57:55 [3768] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{10355145-8A4C-47F3-994B-B9B81B4DABF5}] in master.
2011-07-12 13:57:55 [3768] PCDService: No value for key [Updates] in hive [{D8D2B468-8342-411A-8760-BCC362C3408F}] in master.
2011-07-12 13:57:55 [3768] PCDService: No value for key [Updates] in hive [{10355145-8A4C-47F3-994B-B9B81B4DABF5}] in master.
2011-07-12 13:57:55 [3768] AUMService: config: No AdobeUpdaterCode found in configuration; AUM will be disabled.
2011-07-12 13:57:55 [3768] ServiceLoader: looking for library C:\Program Files\Adobe\Adobe Photoshop CS5.1 (64 Bit)\updaternotifications.dll
2011-07-12 13:57:55 [3768] ServiceLoader: Found library C:\Program Files\Adobe\Adobe Photoshop CS5.1 (64 Bit)\updaternotifications.dll
2011-07-12 13:57:55 [3768] ALMService: Terminating
2011-07-12 13:57:55 [3768] SLCoreService: Shutting down SLCore 1.7 Release (build 1.7.26.242757).
2011-07-12 13:57:55 [3768] SLCoreService: Service destruction took 0.1 ms and succeed.
2011-07-12 13:57:55 [3768] ALM: _info_: End ALM
2011-07-12 13:57:55 [3768] performance: AMTReleaseProductLicense took 21.020308 ms
2011-07-12 13:57:55 [3768] AMT: END SESSION.
2011-07-12 14:36:52 [3828] AMT: START SESSION, library version 4.0.0.21,4.0
2011-07-12 14:36:53 [3828] AMT: Initializing C:\Program Files\Adobe\Adobe Photoshop CS5.1 (64 Bit)\
2011-07-12 14:36:53 [3828] AMT: Adobe License Manager version 3.5 (build 2.0) RELEASE
2011-07-12 14:36:53 [3828] AMT: Virtualization Turned off
2011-07-12 14:36:53 [3828] ServiceLoader: looking for library C:\Program Files\Adobe\Adobe Photoshop CS5.1 (64 Bit)\adobe_caps.dll
2011-07-12 14:36:53 [3828] ServiceLoader: Found library C:\Program Files\Adobe\Adobe Photoshop CS5.1 (64 Bit)\adobe_caps.dll
2011-07-12 14:36:53 [3828] PCDService: PCD Service in threaded mode
2011-07-12 14:36:53 [3828] performance: AMTPreObtainProductLicense took 205.361526 ms
2011-07-12 14:36:53 [3828] PCD thread: PCD thread started
2011-07-12 14:36:53 [3828] ServiceLoader: looking for library C:\Program Files\Adobe\Adobe Photoshop CS5.1 (64 Bit)\Adobe_OOBE_Launcher.dll
2011-07-12 14:36:53 [3828] ServiceLoader: Found library C:\Program Files\Adobe\Adobe Photoshop CS5.1 (64 Bit)\Adobe_OOBE_Launcher.dll
2011-07-12 14:36:53 [3828] AMT: App Product Locale [0] = en_GB
2011-07-12 14:36:53 [3828] config: Loading configuration for C:\Program Files\Adobe\Adobe Photoshop CS5.1 (64 Bit)\AMT\application.xml
2011-07-12 14:36:53 [3828] config: Found payload code {10355145-8A4C-47F3-994B-B9B81B4DABF5}
2011-07-12 14:36:53 [3828] PCDService: found driver code {D8D2B468-8342-411A-8760-BCC362C3408F}
2011-07-12 14:36:53 [3828] config: config: Host app was installed, using installed license configuration.
2011-07-12 14:36:53 [3828] PCDService: No value for key [FLMap] in hive [Photoshop-CS5.5-Win-GM{|}ALL] in cache.
2011-07-12 14:36:53 [3828] config: Setting current license to the driver at startup because no mapping was found.
2011-07-12 14:36:53 [3828] config: Setting current license to MasterCollection-CS5.5-Win-GM [ALL]
2011-07-12 14:36:53 [3828] config: payload code: {10355145-8A4C-47F3-994B-B9B81B4DABF5}
2011-07-12 14:36:53 [3828] config: driver payload code: {D8D2B468-8342-411A-8760-BCC362C3408F}
2011-07-12 14:36:53 [3828] config: driver licensing code: MasterCollection-CS5.5-Win-GM
2011-07-12 14:36:53 [3828] config: current licensing code: MasterCollection-CS5.5-Win-GM
2011-07-12 14:36:53 [3828] config: current locale code: ALL
2011-07-12 14:36:53 [3828] config: Done loading configuration
2011-07-12 14:36:53 [3828] AMT: Locale from PCD [0] = en_GB
2011-07-12 14:36:53 [3828] AMT: Reordered Installed App Product Locale [0] = en_GB
2011-07-12 14:36:53 [3828] config: Setting insalled locales
2011-07-12 14:36:53 [3828] config: Changing locale to "en_GB" because old locale "" is not in the new list of installed languages
2011-07-12 14:36:53 [3828] ServiceLoader: looking for library C:\Program Files\Adobe\Adobe Photoshop CS5.1 (64 Bit)\asneu.dll
2011-07-12 14:36:53 [3828] ServiceLoader: Found library C:\Program Files\Adobe\Adobe Photoshop CS5.1 (64 Bit)\asneu.dll
2011-07-12 14:36:53 [3828] AMT: config: Finding license info for payload: {D8D2B468-8342-411A-8760-BCC362C3408F}
2011-07-12 14:36:53 [3828] AMT: config: PayloadCode: {10355145-8A4C-47F3-994B-B9B81B4DABF5}
2011-07-12 14:36:53 [3828] AMT: config: Driver PayloadCode: {D8D2B468-8342-411A-8760-BCC362C3408F}
2011-07-12 14:36:53 [3828] AMT: config: Installed LicensingCode: MasterCollection-CS5.5-Win-GM
2011-07-12 14:36:53 [3828] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{10355145-8A4C-47F3-994B-B9B81B4DABF5}] in master.
2011-07-12 14:36:53 [3828] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{D8D2B468-8342-411A-8760-BCC362C3408F}] in master.
2011-07-12 14:36:53 [3828] PCDService: No value for key [BridgeTalkCode] in hive [{D8D2B468-8342-411A-8760-BCC362C3408F}] in master.
2011-07-12 14:36:53 [3828] PCDService: No value for key [ISO_TAGGING_DISABLED] in hive [Photoshop-CS5.5-Win-GM] in master.
2011-07-12 14:36:53 [3828] PCDService: No value for key [EULA] in hive [{D8D2B468-8342-411A-8760-BCC362C3408F}] in master.
2011-07-12 14:36:53 [3828] AMT: config: Registration is suppressed.
2011-07-12 14:36:53 [3828] PCDService: No value for key [Growl] in hive [{D8D2B468-8342-411A-8760-BCC362C3408F}] in master.
2011-07-12 14:36:53 [3828] PCDService: No value for key [Growl] in hive [{10355145-8A4C-47F3-994B-B9B81B4DABF5}] in master.
2011-07-12 14:36:53 [3828] PCDService: No value for key [Updates] in hive [{D8D2B468-8342-411A-8760-BCC362C3408F}] in master.
2011-07-12 14:36:53 [3828] PCDService: No value for key [Updates] in hive [{10355145-8A4C-47F3-994B-B9B81B4DABF5}] in master.
2011-07-12 14:36:53 [3828] AMT: Application can be serialized (sif file found).
2011-07-12 14:36:53 [3828] PCDService: No value for key [SN] in hive [MasterCollection-CS5.5-Win-GM{|}ALL] in cache.
2011-07-12 14:36:53 [3828] config: No ALL licensed serial number found in MasterCollection-CS5.5-Win-GM
2011-07-12 14:36:53 [3828] PCDService: No value for key [AMTConfigPath] in hive [{D8D2B468-8342-411A-8760-BCC362C3408F}] in cache.
2011-07-12 14:36:53 [3828] PCDService: No value for key [ExpirationDate] in hive [Photoshop-CS5.5-Win-GM] in master.
2011-07-12 14:36:53 [3828] PCDService: No value for key [LineCV 6] in hive [MasterCollection-CS5.5-Win-GM{|}ALL] in cache.
2011-07-12 14:36:53 [3828] PCDService: No value for key [LineCV 7] in hive [MasterCollection-CS5.5-Win-GM{|}ALL] in cache.
2011-07-12 14:36:53 [3828] AMT: First launch (serial [92298703989008908851]).
2011-07-12 14:36:53 [3828] AMT: Application state initialized. Obtaining Product License.
2011-07-12 14:36:53 [3828] AMT: Obtaining client features from cache.
2011-07-12 14:36:53 [3828] AMT: Obtaining client product info from cache.
2011-07-12 14:36:53 [3828] PCDService: No value for key [ExpirationDate] in hive [Photoshop-CS5.5-Win-GM] in master.
2011-07-12 14:36:53 [3828] PCDService: No value for key [ExpirationDate] in hive [Photoshop-CS5.5-Win-GM] in master.
2011-07-12 14:36:53 [3828] AMT: Forcing first launch workflow because product is not licensed from previous launch.
2011-07-12 14:36:53 [3828] AMT: AMT: Obtaining Product License.
2011-07-12 14:36:53 [3828] AMT: Launch Workflow not yet done in foreground in this session.
2011-07-12 14:36:53 [3828] AMT: Starting First Launch Workflow
2011-07-12 14:36:53 [3828] AMT: Running in PROV_APP
2011-07-12 14:36:53 [3828] PCDService: No value for key [MediaTag] in hive [{D8D2B468-8342-411A-8760-BCC362C3408F}] in master.
2011-07-12 14:36:53 [3828] config: No media tag found for payload {D8D2B468-8342-411A-8760-BCC362C3408F}
2011-07-12 14:36:53 [3828] config: Using default media policy RET
2011-07-12 14:36:53 [3828] PCDService: No value for key [EULA_ACCEPTED] in hive [MasterCollection-CS5.5-Win-GM] in cache.
2011-07-12 14:36:53 [3828] PCDService: No value for key [EULA_PHASE] in hive [MasterCollection-CS5.5-Win-GM] in cache.
2011-07-12 14:36:53 [3828] uiswitch: Suppressing EULA display on requst
2011-07-12 14:36:53 [3828] AMT: Starting ALM workflow.
2011-07-12 14:36:53 [3828] AMT: Initializing ALM for serialized activation.
2011-07-12 14:36:53 [3828] ALMService: Initializing as licensed app
2011-07-12 14:36:53 [3828] ALM: _info_: Start ALM 3.5 Release (build 3.5.2.0)
2011-07-12 14:36:53 [3828] SLCoreService: Starting up SLCore 1.7 Release (build 1.7.26.242757).
2011-07-12 14:36:53 [3828] SLCoreService: Service construction took 0.0 ms and succeed.
2011-07-12 14:36:53 [3828] ALM: _info_: LEID passed MasterCollection-CS5.5-Win-GM is used to configure SLCore = 0
2011-07-12 14:36:53 [3828] ALM: _info_: Host app is Licensable App
2011-07-12 14:36:53 [3828] PCDService: No value for key [Photoshop-CS5.5-Win-GM{|}6] in hive [SSC-CS5.5-LE-Dominance] in master.
2011-07-12 14:36:53 [3828] ALM: _info_: Found LEID Photoshop-CS5.5-Win-GM with AMT Path C:\Program Files\Adobe\Adobe Photoshop CS5.1 (64 Bit)\AMT
2011-07-12 14:36:53 [3828] ALM: _info_: Found LEID DesignSuiteStandard-CS5.5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\DesignSuiteStandard-CS5.5-Win-GM
2011-07-12 14:36:53 [3828] ALM: _info_: Found LEID WebSuitePremium-CS5.5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\WebSuitePremium-CS5.5-Win-GM
2011-07-12 14:36:53 [3828] ALM: _info_: Found LEID DesignSuitePremium-CS5.5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\DesignSuitePremium-CS5.5-Win-GM
2011-07-12 14:36:53 [3828] ALM: _info_: Found LEID VideoSuitePremium-CS5.5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\VideoSuitePremium-CS5.5-Win-GM
2011-07-12 14:36:53 [3828] ALM: _info_: Found LEID MasterCollection-CS5.5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\Adobe Creative Suite 5.5 Master Collection\AMT
2011-07-12 14:36:53 [3828] ALM: _info_: Found LEID ELearningSuite-ES2.5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\ELearningSuite-ES2.5-Win-GM
2011-07-12 14:36:53 [3828] PCDService: No value for key [MediaTag] in hive [{D8D2B468-8342-411A-8760-BCC362C3408F}] in master.
2011-07-12 14:36:53 [3828] config: No media tag found for payload {D8D2B468-8342-411A-8760-BCC362C3408F}
2011-07-12 14:36:53 [3828] config: Using default media policy RET
2011-07-12 14:36:53 [3828] ALM: _info_: MediaTagPolicy is RET
2011-07-12 14:36:53 [3828] PCDService: No value for key [NTL_WO_SN] in hive [MasterCollection-CS5.5-Win-GM] in master.
2011-07-12 14:36:53 [3828] ALM: _info_: Canonical LEID is Photoshop-CS5.5-Win-GM
2011-07-12 14:36:53 [3828] ALM: _info_: Driver LEID is MasterCollection-CS5.5-Win-GM
2011-07-12 14:36:53 [3828] PCDService: No value for key [922987039890089088516140] in hive [RejectedSNDomain_CS5] in cache.
2011-07-12 14:36:53 [3828] SLCoreService: Reading product config [C:\Program Files (x86)\Common Files\Adobe\Adobe Creative Suite 5.5 Master Collection\AMT\SLConfig.xml]
2011-07-12 14:36:53 [3828] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for ALL
2011-07-12 14:36:53 [3828] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is not installed
2011-07-12 14:36:53 [3828] ALM: _time_: (func: ALM_Initialize, duration: 0.016 sec)
2011-07-12 14:36:53 [3828] AMT: Performing ALM silent license verification.
2011-07-12 14:36:53 [3828] PCDService: No value for key [EncryptedSerial] in hive [{D8D2B468-8342-411A-8760-BCC362C3408F}] in cache.
2011-07-12 14:36:53 [3828] PCDService: No value for key [Serial] in hive [{D8D2B468-8342-411A-8760-BCC362C3408F}] in cache.
2011-07-12 14:36:53 [3828] config: No pre-serial number found in {D8D2B468-8342-411A-8760-BCC362C3408F}
2011-07-12 14:36:53 [3828] PCDService: No value for key [PSN] in hive [MasterCollection-CS5.5-Win-GM{|}en_GB] in cache.
2011-07-12 14:36:53 [3828] config: No en_GB provisional serial number found in MasterCollection-CS5.5-Win-GM
2011-07-12 14:36:53 [3828] PCDService: No value for key [PSN] in hive [MasterCollection-CS5.5-Win-GM{|}ALL] in cache.
2011-07-12 14:36:53 [3828] config: No ALL provisional serial number found in MasterCollection-CS5.5-Win-GM
2011-07-12 14:36:53 [3828] ALM: _info_: Validate license at Pre-Chrome time
2011-07-12 14:36:53 [3828] ALM: _info_: Searching license for locale en_GB ...
2011-07-12 14:36:53 [3828] PCDService: No value for key [922987061892725121064922] in hive [RejectedSNDomain_CS5] in cache.
2011-07-12 14:36:53 [3828] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_GB
2011-07-12 14:36:53 [3828] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2011-07-12 14:36:53 [3828] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_GB
2011-07-12 14:36:53 [3828] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2011-07-12 14:36:53 [3828] ALM: _info_: Found existing serialization under LEID MasterCollection-CS5.5-Win-GM, the serial number locale is en_GB
2011-07-12 14:36:53 [3828] PCDService: No value for key [922987061892725121064922] in hive [RejectedSNDomain_CS5] in cache.
2011-07-12 14:36:53 [3828] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_GB
2011-07-12 14:36:53 [3828] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2011-07-12 14:36:53 [3828] PCDService: No value for key [922987061892725121064922] in hive [RejectedSNDomain_CS5] in cache.
2011-07-12 14:36:53 [3828] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_GB
2011-07-12 14:36:53 [3828] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2011-07-12 14:36:53 [3828] ALM: _info_: Cached license is expired for locale en_GB, continue the search to next locale
2011-07-12 14:36:53 [3828] ALM: _info_: No valid license found, fall back to the most preferred locale: en_GB
2011-07-12 14:36:53 [3828] PCDService: No value for key [922987061892725121064922] in hive [RejectedSNDomain_CS5] in cache.
2011-07-12 14:36:53 [3828] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_GB
2011-07-12 14:36:53 [3828] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2011-07-12 14:36:53 [3828] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_GB
2011-07-12 14:36:53 [3828] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2011-07-12 14:36:53 [3828] PCDService: No value for key [922987061892725121064922] in hive [RejectedSNDomain_CS5] in cache.
2011-07-12 14:36:53 [3828] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_GB
2011-07-12 14:36:53 [3828] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2011-07-12 14:36:53 [3828] SLCoreService: Syncing to license store...
2011-07-12 14:36:53 [3828] SLCoreService: error deleting bad mkey:
2011-07-12 14:36:53 [3828] SLCoreService: Could not load machine key
2011-07-12 14:36:53 [3828] SLCoreService: License store synchronization took 4.3 ms and return "License Store Access Failure: Machine key cannot be deleted (213:19)".
2011-07-12 14:36:53 [3828] config: Setting current license to MasterCollection-CS5.5-Win-GM [en_GB]
2011-07-12 14:36:53 [3828] PCDService: No value for key [LoadTrial] in hive [{D8D2B468-8342-411A-8760-BCC362C3408F}] in master.
2011-07-12 14:36:53 [3828] PCDService: No value for key [LoadTrial] in hive [{10355145-8A4C-47F3-994B-B9B81B4DABF5}] in master.
2011-07-12 14:36:53 [3828] PCDService: No value for key [PDApp_WF] in hive [MasterCollection-CS5.5-Win-GM] in cache.
2011-07-12 14:36:53 [3828] ALM: _time_: (func: ALM_License_SilentValidate, duration: 0.046 sec)
2011-07-12 14:36:53 [3828] ALM: _info_: ALM_License_SilentValidate return license status: Invalid and error: 213 : 19
2011-07-12 14:36:53 [3828] ALMService: ERROR: License_Check error 213:19. (Errno = 2)
2011-07-12 14:36:53 [3828] PCDService: No value for key [ExpirationDate] in hive [Photoshop-CS5.5-Win-GM] in master.
2011-07-12 14:36:53 [3828] AMT: ERROR: ALM failed to initialize and read trusted storage, hence no license.
2011-07-12 14:36:53 [3828] PCDService: No value for key [ExpirationDate] in hive [Photoshop-CS5.5-Win-GM] in master.
2011-07-12 14:36:53 [3828] AMT: Starting Data Collection for SWTag_Init()
2011-07-12 14:36:53 [3828] AMT: DoISOTagging() productCanonicalLEID = Photoshop-CS5.5-Win-GM;outMappedLEID = MasterCollection-CS5.5-Win-GM, unused =
2011-07-12 14:36:53 [3828] AMT: DoISOTagging() productPayloadCode = {10355145-8A4C-47F3-994B-B9B81B4DABF5};driverPayloadCode = {D8D2B468-8342-411A-8760-BCC362C3408F}
2011-07-12 14:36:53 [3828] AMT: SWTag_Init() Tags Arguments CS5.5 Master Collection; MasterCollection-CS5.5-Win-GM;
2011-07-12 14:36:53 [3828] AMT: DoISOTagging() License Status = unlicensed
2011-07-12 14:36:53 [3828] AMT: DoISOTagging() Tags 922987061892725121064922; 5.5; TRIAL
2011-07-12 14:36:53 [3828] AMT: DoISOTagging() Product Version 5; 5
2011-07-12 14:36:53 [3828] performance: AMTObtainProductLicense took 264.250214 ms
2011-07-12 14:36:55 [3828] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{D8D2B468-8342-411A-8760-BCC362C3408F}] in master.
2011-07-12 14:36:55 [3828] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{10355145-8A4C-47F3-994B-B9B81B4DABF5}] in master.
2011-07-12 14:36:55 [3828] PCDService: No value for key [Updates] in hive [{D8D2B468-8342-411A-8760-BCC362C3408F}] in master.
2011-07-12 14:36:55 [3828] PCDService: No value for key [Updates] in hive [{10355145-8A4C-47F3-994B-B9B81B4DABF5}] in master.
2011-07-12 14:36:55 [3828] AUMService: config: No AdobeUpdaterCode found in configuration; AUM will be disabled.
2011-07-12 14:36:55 [3828] ServiceLoader: looking for library C:\Program Files\Adobe\Adobe Photoshop CS5.1 (64 Bit)\updaternotifications.dll
2011-07-12 14:36:55 [3828] ServiceLoader: Found library C:\Program Files\Adobe\Adobe Photoshop CS5.1 (64 Bit)\updaternotifications.dll
2011-07-12 14:36:55 [3828] ALMService: Terminating
2011-07-12 14:36:55 [3828] SLCoreService: Shutting down SLCore 1.7 Release (build 1.7.26.242757).
2011-07-12 14:36:55 [3828] SLCoreService: Service destruction took 0.1 ms and succeed.
2011-07-12 14:36:55 [3828] ALM: _info_: End ALM
2011-07-12 14:36:55 [3828] performance: AMTReleaseProductLicense took 8.363639 ms
2011-07-12 14:36:55 [3828] AMT: END SESSION.
2011-07-12 14:36:57 [864] AMT: START SESSION, library version 4.0.0.21,4.0
2011-07-12 14:36:57 [864] AMT: Initializing C:\Program Files\Adobe\Adobe Photoshop CS5.1 (64 Bit)\
2011-07-12 14:36:57 [864] AMT: Adobe License Manager version 3.5 (build 2.0) RELEASE
2011-07-12 14:36:57 [864] AMT: Virtualization Turned off
2011-07-12 14:36:57 [864] ServiceLoader: looking for library C:\Program Files\Adobe\Adobe Photoshop CS5.1 (64 Bit)\adobe_caps.dll
2011-07-12 14:36:57 [864] ServiceLoader: Found library C:\Program Files\Adobe\Adobe Photoshop CS5.1 (64 Bit)\adobe_caps.dll
2011-07-12 14:36:57 [864] PCDService: PCD Service in threaded mode
2011-07-12 14:36:57 [864] performance: AMTPreObtainProductLicense took 10.155994 ms
2011-07-12 14:36:57 [864] PCD thread: PCD thread started
2011-07-12 14:36:57 [864] ServiceLoader: looking for library C:\Program Files\Adobe\Adobe Photoshop CS5.1 (64 Bit)\Adobe_OOBE_Launcher.dll
2011-07-12 14:36:57 [864] ServiceLoader: Found library C:\Program Files\Adobe\Adobe Photoshop CS5.1 (64 Bit)\Adobe_OOBE_Launcher.dll
2011-07-12 14:36:57 [864] AMT: App Product Locale [0] = en_GB
2011-07-12 14:36:57 [864] config: Loading configuration for C:\Program Files\Adobe\Adobe Photoshop CS5.1 (64 Bit)\AMT\application.xml
2011-07-12 14:36:57 [864] config: Found payload code {10355145-8A4C-47F3-994B-B9B81B4DABF5}
2011-07-12 14:36:57 [864] PCDService: found driver code {D8D2B468-8342-411A-8760-BCC362C3408F}
2011-07-12 14:36:57 [864] config: config: Host app was installed, using installed license configuration.
2011-07-12 14:36:57 [864] PCDService: No value for key [FLMap] in hive [Photoshop-CS5.5-Win-GM{|}ALL] in cache.
2011-07-12 14:36:57 [864] config: Setting current license to the driver at startup because no mapping was found.
2011-07-12 14:36:57 [864] config: Setting current license to MasterCollection-CS5.5-Win-GM [ALL]
2011-07-12 14:36:57 [864] config: payload code: {10355145-8A4C-47F3-994B-B9B81B4DABF5}
2011-07-12 14:36:57 [864] config: driver payload code: {D8D2B468-8342-411A-8760-BCC362C3408F}
2011-07-12 14:36:57 [864] config: driver licensing code: MasterCollection-CS5.5-Win-GM
2011-07-12 14:36:57 [864] config: current licensing code: MasterCollection-CS5.5-Win-GM
2011-07-12 14:36:57 [864] config: current locale code: ALL
2011-07-12 14:36:57 [864] config: Done loading configuration
2011-07-12 14:36:57 [864] AMT: Locale from PCD [0] = en_GB
2011-07-12 14:36:57 [864] AMT: Reordered Installed App Product Locale [0] = en_GB
2011-07-12 14:36:57 [864] config: Setting insalled locales
2011-07-12 14:36:57 [864] config: Changing locale to "en_GB" because old locale "" is not in the new list of installed languages
2011-07-12 14:36:57 [864] ServiceLoader: looking for library C:\Program Files\Adobe\Adobe Photoshop CS5.1 (64 Bit)\asneu.dll
2011-07-12 14:36:57 [864] ServiceLoader: Found library C:\Program Files\Adobe\Adobe Photoshop CS5.1 (64 Bit)\asneu.dll
2011-07-12 14:36:57 [864] AMT: config: Finding license info for payload: {D8D2B468-8342-411A-8760-BCC362C3408F}
2011-07-12 14:36:57 [864] AMT: config: PayloadCode: {10355145-8A4C-47F3-994B-B9B81B4DABF5}
2011-07-12 14:36:57 [864] AMT: config: Driver PayloadCode: {D8D2B468-8342-411A-8760-BCC362C3408F}
2011-07-12 14:36:57 [864] AMT: config: Installed LicensingCode: MasterCollection-CS5.5-Win-GM
2011-07-12 14:36:57 [864] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{10355145-8A4C-47F3-994B-B9B81B4DABF5}] in master.
2011-07-12 14:36:57 [864] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{D8D2B468-8342-411A-8760-BCC362C3408F}] in master.
2011-07-12 14:36:57 [864] PCDService: No value for key [BridgeTalkCode] in hive [{D8D2B468-8342-411A-8760-BCC362C3408F}] in master.
2011-07-12 14:36:57 [864] PCDService: No value for key [ISO_TAGGING_DISABLED] in hive [Photoshop-CS5.5-Win-GM] in master.
2011-07-12 14:36:57 [864] PCDService: No value for key [EULA] in hive [{D8D2B468-8342-411A-8760-BCC362C3408F}] in master.
2011-07-12 14:36:57 [864] AMT: config: Registration is suppressed.
2011-07-12 14:36:57 [864] PCDService: No value for key [Growl] in hive [{D8D2B468-8342-411A-8760-BCC362C3408F}] in master.
2011-07-12 14:36:57 [864] PCDService: No value for key [Growl] in hive [{10355145-8A4C-47F3-994B-B9B81B4DABF5}] in master.
2011-07-12 14:36:57 [864] PCDService: No value for key [Updates] in hive [{D8D2B468-8342-411A-8760-BCC362C3408F}] in master.
2011-07-12 14:36:57 [864] PCDService: No value for key [Updates] in hive [{10355145-8A4C-47F3-994B-B9B81B4DABF5}] in master.
2011-07-12 14:36:57 [864] AMT: Application can be serialized (sif file found).
2011-07-12 14:36:57 [864] PCDService: No value for key [SN] in hive [MasterCollection-CS5.5-Win-GM{|}ALL] in cache.
2011-07-12 14:36:57 [864] config: No ALL licensed serial number found in MasterCollection-CS5.5-Win-GM
2011-07-12 14:36:57 [864] PCDService: No value for key [AMTConfigPath] in hive [{D8D2B468-8342-411A-8760-BCC362C3408F}] in cache.
2011-07-12 14:36:57 [864] PCDService: No value for key [ExpirationDate] in hive [Photoshop-CS5.5-Win-GM] in master.
2011-07-12 14:36:57 [864] PCDService: No value for key [LineCV 6] in hive [MasterCollection-CS5.5-Win-GM{|}ALL] in cache.
2011-07-12 14:36:57 [864] PCDService: No value for key [LineCV 7] in hive [MasterCollection-CS5.5-Win-GM{|}ALL] in cache.
2011-07-12 14:36:57 [864] AMT: First launch (serial [92298703989008908851]).
2011-07-12 14:36:57 [864] AMT: Application state initialized. Obtaining Product License.
2011-07-12 14:36:57 [864] AMT: Obtaining client features from cache.
2011-07-12 14:36:57 [864] AMT: Obtaining client product info from cache.
2011-07-12 14:36:57 [864] PCDService: No value for key [ExpirationDate] in hive [Photoshop-CS5.5-Win-GM] in master.
2011-07-12 14:36:57 [864] PCDService: No value for key [ExpirationDate] in hive [Photoshop-CS5.5-Win-GM] in master.
2011-07-12 14:36:57 [864] AMT: Forcing first launch workflow because product is not licensed from previous launch.
2011-07-12 14:36:57 [864] AMT: AMT: Obtaining Product License.
2011-07-12 14:36:57 [864] AMT: Launch Workflow not yet done in foreground in this session.
2011-07-12 14:36:57 [864] AMT: Starting First Launch Workflow
2011-07-12 14:36:57 [864] AMT: Running in PROV_APP
2011-07-12 14:36:57 [864] PCDService: No value for key [MediaTag] in hive [{D8D2B468-8342-411A-8760-BCC362C3408F}] in master.
2011-07-12 14:36:57 [864] config: No media tag found for payload {D8D2B468-8342-411A-8760-BCC362C3408F}
2011-07-12 14:36:57 [864] config: Using default media policy RET
2011-07-12 14:36:57 [864] PCDService: No value for key [EULA_ACCEPTED] in hive [MasterCollection-CS5.5-Win-GM] in cache.
2011-07-12 14:36:57 [864] PCDService: No value for key [EULA_PHASE] in hive [MasterCollection-CS5.5-Win-GM] in cache.
2011-07-12 14:36:57 [864] uiswitch: Suppressing EULA display on requst
2011-07-12 14:36:57 [864] AMT: Starting ALM workflow.
2011-07-12 14:36:57 [864] AMT: Initializing ALM for serialized activation.
2011-07-12 14:36:57 [864] ALMService: Initializing as licensed app
2011-07-12 14:36:57 [864] ALM: _info_: Start ALM 3.5 Release (build 3.5.2.0)
2011-07-12 14:36:57 [864] SLCoreService: Starting up SLCore 1.7 Release (build 1.7.26.242757).
2011-07-12 14:36:57 [864] SLCoreService: Service construction took 0.0 ms and succeed.
2011-07-12 14:36:57 [864] ALM: _info_: LEID passed MasterCollection-CS5.5-Win-GM is used to configure SLCore = 0
2011-07-12 14:36:57 [864] ALM: _info_: Host app is Licensable App
2011-07-12 14:36:57 [864] PCDService: No value for key [Photoshop-CS5.5-Win-GM{|}6] in hive [SSC-CS5.5-LE-Dominance] in master.
2011-07-12 14:36:57 [864] ALM: _info_: Found LEID Photoshop-CS5.5-Win-GM with AMT Path C:\Program Files\Adobe\Adobe Photoshop CS5.1 (64 Bit)\AMT
2011-07-12 14:36:57 [864] ALM: _info_: Found LEID DesignSuiteStandard-CS5.5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\DesignSuiteStandard-CS5.5-Win-GM
2011-07-12 14:36:57 [864] ALM: _info_: Found LEID WebSuitePremium-CS5.5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\WebSuitePremium-CS5.5-Win-GM
2011-07-12 14:36:57 [864] ALM: _info_: Found LEID DesignSuitePremium-CS5.5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\DesignSuitePremium-CS5.5-Win-GM
2011-07-12 14:36:57 [864] ALM: _info_: Found LEID VideoSuitePremium-CS5.5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\VideoSuitePremium-CS5.5-Win-GM
2011-07-12 14:36:57 [864] ALM: _info_: Found LEID MasterCollection-CS5.5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\Adobe Creative Suite 5.5 Master Collection\AMT
2011-07-12 14:36:57 [864] ALM: _info_: Found LEID ELearningSuite-ES2.5-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\ELearningSuite-ES2.5-Win-GM
2011-07-12 14:36:57 [864] PCDService: No value for key [MediaTag] in hive [{D8D2B468-8342-411A-8760-BCC362C3408F}] in master.
2011-07-12 14:36:57 [864] config: No media tag found for payload {D8D2B468-8342-411A-8760-BCC362C3408F}
2011-07-12 14:36:57 [864] config: Using default media policy RET
2011-07-12 14:36:57 [864] ALM: _info_: MediaTagPolicy is RET
2011-07-12 14:36:57 [864] PCDService: No value for key [NTL_WO_SN] in hive [MasterCollection-CS5.5-Win-GM] in master.
2011-07-12 14:36:57 [864] ALM: _info_: Canonical LEID is Photoshop-CS5.5-Win-GM
2011-07-12 14:36:57 [864] ALM: _info_: Driver LEID is MasterCollection-CS5.5-Win-GM
2011-07-12 14:36:57 [864] PCDService: No value for key [922987039890089088516140] in hive [RejectedSNDomain_CS5] in cache.
2011-07-12 14:36:57 [864] SLCoreService: Reading product config [C:\Program Files (x86)\Common Files\Adobe\Adobe Creative Suite 5.5 Master Collection\AMT\SLConfig.xml]
2011-07-12 14:36:57 [864] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for ALL
2011-07-12 14:36:57 [864] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is not installed
2011-07-12 14:36:57 [864] ALM: _time_: (func: ALM_Initialize, duration: 0.031 sec)
2011-07-12 14:36:57 [864] AMT: Performing ALM silent license verification.
2011-07-12 14:36:57 [864] PCDService: No value for key [EncryptedSerial] in hive [{D8D2B468-8342-411A-8760-BCC362C3408F}] in cache.
2011-07-12 14:36:57 [864] PCDService: No value for key [Serial] in hive [{D8D2B468-8342-411A-8760-BCC362C3408F}] in cache.
2011-07-12 14:36:57 [864] config: No pre-serial number found in {D8D2B468-8342-411A-8760-BCC362C3408F}
2011-07-12 14:36:57 [864] PCDService: No value for key [PSN] in hive [MasterCollection-CS5.5-Win-GM{|}en_GB] in cache.
2011-07-12 14:36:57 [864] config: No en_GB provisional serial number found in MasterCollection-CS5.5-Win-GM
2011-07-12 14:36:57 [864] PCDService: No value for key [PSN] in hive [MasterCollection-CS5.5-Win-GM{|}ALL] in cache.
2011-07-12 14:36:57 [864] config: No ALL provisional serial number found in MasterCollection-CS5.5-Win-GM
2011-07-12 14:36:57 [864] ALM: _info_: Validate license at Pre-Chrome time
2011-07-12 14:36:57 [864] ALM: _info_: Searching license for locale en_GB ...
2011-07-12 14:36:57 [864] PCDService: No value for key [922987061892725121064922] in hive [RejectedSNDomain_CS5] in cache.
2011-07-12 14:36:57 [864] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_GB
2011-07-12 14:36:57 [864] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2011-07-12 14:36:57 [864] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_GB
2011-07-12 14:36:57 [864] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2011-07-12 14:36:57 [864] ALM: _info_: Found existing serialization under LEID MasterCollection-CS5.5-Win-GM, the serial number locale is en_GB
2011-07-12 14:36:57 [864] PCDService: No value for key [922987061892725121064922] in hive [RejectedSNDomain_CS5] in cache.
2011-07-12 14:36:57 [864] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_GB
2011-07-12 14:36:57 [864] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2011-07-12 14:36:57 [864] PCDService: No value for key [922987061892725121064922] in hive [RejectedSNDomain_CS5] in cache.
2011-07-12 14:36:57 [864] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_GB
2011-07-12 14:36:57 [864] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2011-07-12 14:36:57 [864] ALM: _info_: Cached license is expired for locale en_GB, continue the search to next locale
2011-07-12 14:36:57 [864] ALM: _info_: No valid license found, fall back to the most preferred locale: en_GB
2011-07-12 14:36:57 [864] PCDService: No value for key [922987061892725121064922] in hive [RejectedSNDomain_CS5] in cache.
2011-07-12 14:36:57 [864] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_GB
2011-07-12 14:36:57 [864] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2011-07-12 14:36:57 [864] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_GB

Configuration Error 213:19 Adobe PhotoShop CC when sequenced using Microsoft App-V 5.0

Does anyone out there have a Microsoft App-V 5.0 recipe for Adobe PhotoShop CC ?
When I run the App-V package, I get the License Configuration Error 213:19
Thank You. very much for your time. Karl

You will probably get better help in Photoshop General Discussion
The Cloud forum is not about using individual programs
The Cloud forum is about the Cloud as a delivery & install process
If you will start at the Forums Index https://forums.adobe.com/welcome
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says All communities) to open the drop down list and scroll

Has anyone else run across Error 213.23 or cpsid_83578?

Hi All,
I have a Master Suite CS5 installation problem on Windows 7 64 bit - Have exhausted first layer of tech service. The 3 tech service persons do not have a solution for the errors shown below. Next layer of tech service will call back. It has been 2 days…
I can install all programs except for AE, AF, and FL. Although I can install the other programs I cannot open any of the classical programs such as PS, AI, DW, etc. When I try, I get the following messages:
“A problem has occurred with the licensing of this product. Restart your computer and re-launch the product. If this problem still occurs after restarting, contact Customer Support for further assistance, and mention the error code shown at the bottom of this screen - Error 213.23”
Ran AdobeSupportAdvisor – the following errors came up “licensing program cpsid_83578 launch and serial # language do not match CS5”.
Has anyone else run across Error 213.23 or cpsid_83578?
Thanks,
Randy

Hi, Wonder if you found a solution yet??
I've just purchase PS CS5, and run into the same problem and error message when I install it (Windows 7 /64bit). Tried to install it from the Administrator account and then it works, but when I log on to any other account CS5 is not available/working.
Any new suggestions are highly appreciated!
Einar

CS 6 error 213:10 and 213:23

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