CS 6 upgrade won't install, Support app detects no problems

Just bought CS 6 upgrade for Mac. Downloaded it and it won't install. Downloaded and ran the Support Advisor app, which detects no problem with the system. Running 10.7.5. Anybody have an ideas why this might be happening? thanks!

BKrist52 I would recommend reviewing your PDApp.log. You can find details on how to accomplish this at Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html.

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