CS Live Services Update Failed

I'm trying to update my CS5 CS Live Services Update, but everytime I try it gets 2 seconds in and gives me an error. I've tried to read other discussions, but I'm not that tech savvy and I don't know what to look for to solve the problem. InDesign crashes everytime I open a file versus opening the program (Illustrator is starting to crash at times too) then the file and from the description on adobe's site this is supposed to help and it won't work.
I don't have the original install CDs.
I'm using Mac OSX 10.6.8 (poor college student can't afford the newest update.)
I purchased my mac in August 2008.
I have tried both through Help>Update and through the website link.
I have two big projects due in the next week, I have got to figure out how to fix this.... HELP!!

I'm trying to update my CS5 CS Live Services Update, but everytime I try it gets 2 seconds in and gives me an error. I've tried to read other discussions, but I'm not that tech savvy and I don't know what to look for to solve the problem. InDesign crashes everytime I open a file versus opening the program (Illustrator is starting to crash at times too) then the file and from the description on adobe's site this is supposed to help and it won't work.
I don't have the original install CDs.
I'm using Mac OSX 10.6.8 (poor college student can't afford the newest update.)
I purchased my mac in August 2008.
I have tried both through Help>Update and through the website link.
I have two big projects due in the next week, I have got to figure out how to fix this.... HELP!!

Similar Messages

  • CS Live Services Update for CS5 - Installation Failed

    Hello,
    When applying the latest updates using the AAM, I receive the following error: "Some updates failed to install - CS Live Services Update for CS 5 - Installation failed.
    In the install log, the summary lists
    the following
    - 0 fatal error(s), 3 error(s), 0 warning(s)
    ERROR: 5 Command ARKPatchCommand failed.
    ERROR: The following payload errors were found during install:
    ERROR:  - Adobe CSXS Infrastructure CS5_2.0.1_AdobeCSXSInfrastructure2-mul: Install failed
    The complete log is below.
    I have tried 2 additional times, including a restart, to to avail.
    Thoughts on what to do?
    Thanks,
    Daniel Ledingham
    START - Installer Session
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    RIBS version: 3.0.122.0
    OSX version: 10.5.8 
    ::START TIMER:: [Total Timer]
    CHECK: Single instance running
    CHECK : Credentials
    Load Deployment File
    deploymentFile option not given
    Create Required Folders
    Assuming install mode
    Looking up install source path
    Sync Media DB ...
    ::START TIMER:: [Sync Media DB]
    Pre check media db sync
    End of Pre check media db sync. Exit code: 0
    :: END TIMER :: [Sync Media DB] took 55 miliseconds (0.055 seconds)
    Ready to initialize session to start with ...
    ::START TIMER:: [CreatePayloadSession]
    -------------------- BEGIN - Updating Media Sources - BEGIN --------------------
    Updated source path: /Users/dledingham/Library/Caches/Adobe/AAMUpdater/AdobeCSXSInfrastructureCS5-2/2.0.1
    Updating media info for: {273F2A32-EC95-4AF7-BF26-EF4A57368DC9}
    Ignoring original data since install source is local
      Type: 0, Volume Order: 1, Media Name: CSXSInfrastructure
      Path: /Users/dledingham/Library/Caches/Adobe/AAMUpdater/AdobeCSXSInfrastructureCS5-2/2.0.1/payl oads/AdobeCSXSInfrastructure2-mul-050810112728/AdobeCSXSInfrastructure2-mul-050810112728.d mg
    --------------------  END  - Updating Media Sources -  END  --------------------
    [       0] Tue Aug 24 11:08:54 2010  INFO
    Supported RIBS version range: [0.0.66.0,3.0.122.0]
    ----------------- CreatePayloadSession: machine is x86 ---------------
    [       0] Tue Aug 24 11:08:55 2010  INFO
    ______ Verify Dependency Subscribers ______
    Overwrite property "extensionsOnly" to: 1
    Overwrite property "mode" to: silent
    Overwrite property "patchesOnly" to: 1
    Overwrite property "workflow" to: updater
    Found payload actions:
    Deciding what installer mode to use...
    BEGIN Setting requested payload actions
    Value returned on lookup of payload: {273F2A32-EC95-4AF7-BF26-EF4A57368DC9} Adobe CSXS Infrastructure CS5_2.0.1_AdobeCSXSInfrastructure2-mul is: false
    Action string for  {273F2A32-EC95-4AF7-BF26-EF4A57368DC9} Adobe CSXS Infrastructure CS5_2.0.1_AdobeCSXSInfrastructure2-mul  is install
    END Setting requested payload actions
    Collected advanced path check information for INSTALLDIR
    INSTALLDIR is a well-formed path
    INSTALLDIR is not the root path
    INSTALLDIR is on a local volume
    INSTALLDIR is on a writable volume
    INSTALLDIR is not on a case sensitive volume
    INSTALLDIR passed path basic path validation: /Library/Application Support/Adobe/CS5ServiceManager
    ::START TIMER:: [System check :{273F2A32-EC95-4AF7-BF26-EF4A57368DC9}]
    In InstallPreSystemCheckProc
    Custom action return code: 0
    :: END TIMER :: [System check :{273F2A32-EC95-4AF7-BF26-EF4A57368DC9}] took 2 miliseconds (0.002 seconds)
    [       0] Tue Aug 24 11:08:56 2010  INFO
    Payloads passed preflight validation.
    Call PreSession Custom Hook
    ::START TIMER:: [Pre session :{273F2A32-EC95-4AF7-BF26-EF4A57368DC9}]
    In InstallSessionOpenProc
    Custom action return code: 0
    :: END TIMER :: [Pre session :{273F2A32-EC95-4AF7-BF26-EF4A57368DC9}] took 0 miliseconds (0 seconds)
    Calling the custom action code for pre-install for payload {273F2A32-EC95-4AF7-BF26-EF4A57368DC9}
    ::START TIMER:: [Pre payload :{273F2A32-EC95-4AF7-BF26-EF4A57368DC9}]
    In PrePayloadInstallProc
    Custom action return code: 0
    :: END TIMER :: [Pre payload :{273F2A32-EC95-4AF7-BF26-EF4A57368DC9}] took 0 miliseconds (0 seconds)
    ::START TIMER:: [Payload Operation :{273F2A32-EC95-4AF7-BF26-EF4A57368DC9}]
    [       1] Tue Aug 24 11:08:56 2010  INFO
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    Installer Operation: PayloadInstaller
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    Request to install payload
    [       1] Tue Aug 24 11:08:57 2010  INFO
    CustomizedPatch property not found in database
    Beginning installation for payload at /tmp/.tempdirfBtHyPlu/Install.db
    [       1] Tue Aug 24 11:08:57 2010 ERROR
    5 Command ARKPatchCommand failed.
    [       1] Tue Aug 24 11:08:57 2010  INFO
    Completing installation for payload at /tmp/.tempdirfBtHyPlu/Install.db
    [       0] Tue Aug 24 11:08:58 2010  INFO
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
    :: END TIMER :: [Payload Operation :{273F2A32-EC95-4AF7-BF26-EF4A57368DC9}] took 2093 miliseconds (2.093 seconds) DTR = 1.91113 KBPS (0.00186634 MBPS)
    User specified overrideFile:
    Calling the ROLLBACK custom action code for pre-install for payload {273F2A32-EC95-4AF7-BF26-EF4A57368DC9} Adobe CSXS Infrastructure CS5_2.0.1_AdobeCSXSInfrastructure2-mul
    ::START TIMER:: [Pre payload :{273F2A32-EC95-4AF7-BF26-EF4A57368DC9}]
    In PrePayloadInstallProc
    Custom action return code: 0
    :: END TIMER :: [Pre payload :{273F2A32-EC95-4AF7-BF26-EF4A57368DC9}] took 0 miliseconds (0 seconds)
    No operation.  We're done:
    Updating driver data - Action: Remove driver entry
    Updating driver data successful. Driver entry was removed. ARP estimated size 0KB
    [       0] Tue Aug 24 11:09:00 2010  INFO
    Total components installed: 0
    Total components repaired: 0
    Total components removed: 0
    [       0] Tue Aug 24 11:09:00 2010 ERROR
    The following payload errors were found during install:
    - Adobe CSXS Infrastructure CS5_2.0.1_AdobeCSXSInfrastructure2-mul: Install failed
    [       0] Tue Aug 24 11:09:00 2010  INFO
    Call PostSession Custom Hook
    ::START TIMER:: [Post session :{273F2A32-EC95-4AF7-BF26-EF4A57368DC9}]
    In InstallSessionCloseProc
    Custom action return code: 0
    :: END TIMER :: [Post session :{273F2A32-EC95-4AF7-BF26-EF4A57368DC9}] took 0 miliseconds (0 seconds)
    :: END TIMER :: [Total Timer] took 12276 miliseconds (12.276 seconds) DTR = 0.977517 KBPS (0.000954607 MBPS)
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 3 error(s), 0 warning(s)
    ERROR: 5 Command ARKPatchCommand failed.
    ERROR: The following payload errors were found during install:
    ERROR:  - Adobe CSXS Infrastructure CS5_2.0.1_AdobeCSXSInfrastructure2-mul: Install failed
    Search the same string above to find when the error occured.
    Exit Code: 7 - Unable to complete Silent workflow
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    END - Installer Session
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

    Hello Vineet,
    I did a complete uninstall (including the CS5 Clean Tool) and reinstalled MC CS5.  I ran the updater and everything seems to have updated properly.  Thanks for your help.  I was holding off on the reinstall because of the time involved with reconfiguring the apps, reinstalling plugins, etc. 
    Looking at the installer log, there appears to be some permissions related entries that were not present in logs of the failed installs.  Here is the relevant section of the log.
    ::START TIMER:: [Post payload :{273F2A32-EC95-4AF7-BF26-EF4A57368DC9}]
    In PostPayloadInstallProc
    Logged in userid (501)
    Changed Owner of '/Users/dledingham/Library/Application Support/Adobe/CS5ServiceManager' to '501'
    Changed Owner of '/Users/dledingham/Library/Application Support/Adobe/CS5ServiceManager/cache' to '501'
    Changed Owner of '/Users/dledingham/Library/Application Support/Adobe/CS5ServiceManager/configuration' to '501'
    Changed Owner of '/Users/dledingham/Library/Application Support/Adobe/CS5ServiceManager/extensions' to '501'
    Changed Owner of '/Users/dledingham/Library/Application Support/Adobe/CS5ServiceManager/logs' to '501'
    Changed Owner of '/Users/dledingham/Library/Application Support/Adobe/CS5ServiceManager/preference' to '501'
    Changed Owner of '/Users/dledingham/Library/Application Support/Adobe/CS5ServiceManager/StageManager' to '501'
    Custom action return code: 0
    :: END TIMER :: [Post payload :{273F2A32-EC95-4AF7-BF26-EF4A57368DC9}] took 3 miliseconds (0.003 seconds)
    No operation.  We're done:
    Updating driver data - Action: Remove driver entry
    Updating driver data successful. Driver entry was added. ARP estimated size 1053KB
    [       0] Wed Sep  1 12:51:48 2010  INFO
    Successfully installed 1 component:
    - Adobe CSXS Infrastructure CS5_2.0.1_AdobeCSXSInfrastructure2-mul
    Total components repaired: 0
    Total components removed: 0
    Call PostSession Custom Hook
    ::START TIMER:: [Post session :{273F2A32-EC95-4AF7-BF26-EF4A57368DC9}]
    In InstallSessionCloseProc
    Custom action return code: 0
    :: END TIMER :: [Post session :{273F2A32-EC95-4AF7-BF26-EF4A57368DC9}] took 0 miliseconds (0 seconds)
    :: END TIMER :: [Total Timer] took 11917 miliseconds (11.917 seconds) DTR = 58.404 KBPS (0.0570351 MBPS)
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 0 error(s), 0 warning(s)
    Exit Code: 0 - No error
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    END - Installer Session
    I did run a permissions repair using the Disk Utility before downloading and installing the updates. I don't know if that helps, but I thought I'd include it.
    Thank you,
    Daniel Ledingham

  • Live bookmark feed failed to load is greyed and no updates fo latest headlines

    'live bookmark feed failed to load 'is greyed and no updates for Latest Headlines.
    Most Visited,Getting Started ,Cusromised links and all others OK.

    If images are missing then check that you aren't blocking images from some domains.
    *Check the permissions for the domain in the current tab in "Tools > Page Info > Permissions"
    *Check that images are enabled: Tools > Options > Content: [X] Load images automatically
    *Check the exceptions in "Tools > Options > Content: Load Images > Exceptions"
    *Check the "Tools > Page Info > Media" tab for blocked images (scroll through all the images with the cursor Down key).
    If an image in the list is grayed and there is a check-mark in the box "<i>Block Images from...</i>" then remove that mark to unblock the images from that domain.
    Make sure that you do not block third-party images permissions.default.images
    *http://kb.mozillazine.org/Images_or_animations_do_not_load
    There are also extensions (Tools > Add-ons > Extensions) and security software (firewall, anti-virus) that can block images.
    Try to remove the current Latest Headlines feed and create a new feed.<br />
    You can visit http://fxfeeds.mozilla.com/en-US/firefox/headlines.xml

  • Windows server update services installation failed the update could not be found

    Hi everybody...
    I have tried to install WSUS Role on windows 2008 r2 ent server. its says windows server update services installation failed.
    actually the wsus role for SCCM 2007, asper the prerequesite i have finished all other steps, only wsus role is pending.. please help..

    Thanks FinMaky,
    The keys are:
    (1) to delete WindowsUpdate registry keys, and then
    (2) enable/restart Windows Update services.
    (3) also to make sure there's no WSUS policy defining update server is in place
    This resolves my issue.
    BIG THANKS!
    Tuesday, April 05, 2011 1:53 PM
    Reply
    |
    Quote
    |
    Report
    as abuse
    FinMaky
    ---Pat

  • Picked the "try" button for Photoshop and got an error "update failed" contact customer service (49) What do i need to do?

    Picked the "try" button for Photoshop and got an error "update failed" contact customer service (49) What do i need to do?

    Troyb50915784 for information on how to resolve Error 49 please see Error downloading and installing Creative Cloud application.  You are welcome to update this discussion if you have any questions regarding the steps listed within the discussion.

  • Asset Intelligence Update Service Point fails to install

    Hi,
    I have one SCCM 2012 sp1 cu2 primary site running on Windows 2008 R2, and a separate SQL 2008 R2 database runnining in a cluster.
    I installed the Asset Intelligence Service point using the default settings, but the component is critical.
    When I look in AIUSMSI.log it tells me I do not have permissions to configure services - I am a local administrator on the primary server though and I can manuall stop and start services - error is:
    Product: Asset Intelligence Update Service Point -- Error 1920. Service 'AI_Upate_Service_Point failed to start. Verify that you have sufficient privileges to start system services.
    I ran the AIUS.msi and recieved the same error.
    I went into services and stopped and restarted BITS, so my permissions seem fine. Has anyone else seen this problem?
    Thanks
    Jaz

    I have created a Reddit in SCCM, describing my peoblem.
    Please, can anyone take a look at it?
    http://www.reddit.com/r/SCCM/comments/2jbkfr/asset_inteligence_update_service_installation_ai/
    it goes like this:
    I have came across an error entry in Monitoring node in SCCM console. Monitoring - System Status - Component Status, there was an entry about AI Update Service giving errors like this:
    1) On 10/15/14 08:38:03, component SMS_SITE_COMPONENT_MANAGER on computer "SERVER FQDN" reported: Site Component Manager failed to reinstall this component on this site system.
    Solution: Review the previous status messages to determine the exact reason for the failure. Site Component Manager will automatically retry the reinstallation in minutes. To force Site Component
    Manager to immediately retry the reinstallation, stop and restart Site Component Manager using the Configuration Manager Service Manager.
    2) Product: Asset Intelligence Update Service Point -- Error 1920. Service 'AI_UPDATE_SERVICE_POINT' (AI_UPDATE_SERVICE_POINT) failed to start. Verify that you have sufficient privileges to start
    system services.
    What I have tried to do: - Reinstall the role from ConfigMgr console
    - Install the AI role manualy from .\ConfigMgr\bin\x64\AIUS.msi with elevated rights (domain admin rights) and from elevated CMD (domain admin rights) - Install the AIUS.msi with local administrator
    account
    Manual installation was both:
    - During the time SCCM tries to reinstall the role by it self
    - During the time the role isn't installed at all
    - During the time the role was installed before it was uninstalled for the first time when I started troubleshooting this
    Basically nothing can start the service during the installation, not even account with domain admin rights.
    Do you have any idea what can I do next?
    The IT guys from LukOIL

  • Since a few weeks all my iTunes Updates fail to install. After the installation trial, the previous installation is damaged – a service is missing.

    Since a few weeks all my iTunes Updates fail to install. After the installation trial, the previous installation is damaged – a service is missing :
    To fix this I have to deinstall all components of Apple Software in exact order as you reveal on your web site. Than reinstall iTunes from Scratch.
    I am using Windos 7 64 bit Professional German edition.

    Hi,
    to see the cause of Windows 8 update failures, we must look for error messages in the following log files:
    Please run the Windows Explorer and go to the folder "C:\Windows\Logs\CBS\" and copy all files to your document folder, also copy the setupapi.dev.log from the folder C:\Windows\Inf, the "C:\Windows\WindowsUpdate.log" and the file "C:\Windows\winsxs\poqexec.log"
    to your document folder (otherwise you can't upload it), zip all files into 1 ZIP and upload the zip to your SkyDrive [1] and post a link here.
    André
    [1] http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65
    "A programmer is just a tool which converts caffeine into code"

  • Boot camp services setup failed - Boot camp 3.3 update

    Running Windows 7 Ultimate on a 2008 iMac with boot camp 3.2. When running apple update to install boot camp 3.3, after a reboot I get the following message from the installer: Boot Camp Services Setup Failed.
    Sorry, After I posted I found the answer. I also had a logmein display driver and once uninstalled boot camp 3.3 installed just fine.

    The BC Service is installed for any individual login (whether local or domain-based), which happens only the first time. The BC Driver Installer has no option to install the services for 'All Users'. This is expected behavior.
    The two-finger click is a separate issue. Can you try
    Resetting the System Management Controller (SMC) on your Mac - Apple Support
    How to Reset NVRAM on your Mac - Apple Support

  • There was a problem updating InDesign CC For more information see the specific error below.  Update Failed Download error.  Press Retry to try again or contact customer support.(49)

    Posted the entire text from the error window, when trying to update, using the normal NON-TECHIE way to update any and all Adobe CC products, via the Creative Cloud updater installed when Adobe Creative Cloud subscription was purchased when first offered.
    The following occurs, ad nauseam:
    There was a problem updating InDesign CC
    For more information see the specific error below.
    Update Failed
    Download error.  Press Retry to try again or contact customer support.(49)
    Here's the crux of my frustration:
    (1) Customer Service is NOT contact-able, to receive LIVE help.
    (2) There is NO way for me to mitigate this "Download error", being a student learning InDesign, and NOT in any way capable of tweaking folders/files here and there.
    Therefore, the real question:
    Given that a significant number of subscribers are having the above referenced issue with attempting to download the current update for InDesign, WHAT ARE WE SUPPOSED TO DO, in order to get our contractually paid-for updates to our legally and contractually paid-for Adobe software, specifically in my case, InDesgin's current update?
    Please, NO TECHNICAL mumbo-jumbo which most likely will cause the overwhelming majority of users, like me, to seriously corrupt their computer files, but rather an honest, straightforward "what to do" from real CS/Engineers working for Adobe, as to how to FIX this issue, period.
    ===========================================================
    UPDATE:
    Here is a way in which I think I was able to "update" my InDesign CC application:
    (1) Sign-In to your Adobe Account
    https://www.adobe.com/
    (2) Click on the MENU icon
    (3) Click on the product InDesign icon
    Your browser should display the page for Adobe InDesign CC
    https://www.adobe.com/products/indesign.html?promoid=KLXLU
    (4) Click on the Download icon,
    Your browser should now display the page to download InDesign,
    https://creative.adobe.com/products/download/indesign
    (5) a Pop-Up window should open, and display:
      Launch Application
      This link needs to be opened with an application.
    with the first option to select being the CreativeCloud(URIHandler)
    (5) Select this application and click OK.
    What happened when I followed steps (1) thorugh (5) is that:
    (a) InDesign CC(2014) was installed,
    (b) InDesign CC, updated, and then
    (c) InDesign CC(2014), also updated.
    Why this all worked, is a mystery to me.
    Looks like a separate, "new" version of InDesign, InDesign CC(2014), was installed, the existing "old" InDesign was updated, and then the newly installed Indesign CC(2014) was further updated.
    A BIT MORE, when I launched my InDesign CC app, and checked to see if there were Updates Available, there in fact was an Adobe InDesign CC 64 bit (9.2.2) update.
    I clicked on UPDATE and my "old" InDesign CC app was "successfully updated."
    FURTHER INFO:  I may have neglected to list some important info ... OS:  Windows 8.1 Pro with Media Center, 64-bit
    Confused, I am able to launch BOTH of these apps, and hopefully I may use one of these versions of the InDesign CC app, to do some InDesign work.
    Will keep y'all posted!
    Message was edited by: Richard Yapkowitz, about an hour after I first posted this issue.

    Jackdan error 49 indicates the installer was unable to access a critical file or directory.  You can find additional details at Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html.

  • Email Setup - Windows LiveMail Error - Update Failed

    Hello all, I'll try to be as specific as possible, sorry, until we figure out this first predicament first, screenshots will have to wait.
    I've gone around on the email setup merry-go-round for more than a few hours now and I can't seem to figure out what could possibly be impeding such a simple setup procedure. Am I overlooking something ridiculously obvious here?
    Snagged a B-Berry Curve 9300 through Koodoo Mobile here in Canada a few days ago.
    The package includes 2Gb of Data access, a text and calling package with visual voicemail.
    Everything appears to be working normally, by that I mean, I go into Setup > Email Accounts (there is a short pause as the software checks for updates), then I arrive at the email setup window where you can choose from various email clients (i.e. Gmail, Yahoo!, AOL, Windows Live...) 
    Clicking on Windows Live, this brings up a submenu (@hotmail.com, @msn.com, @live.com)
    I scroll down and select @hotmail.com and enter my full email address and password - hit continue and I get the error message "Update Failed".
    Do I need to have BES enabled/installed or do I need to dowload a certain service book? 
    Do I need to adjust the mobile settings in Windows Live?
    Do I throw my B-Berry Curve under a bus and hope for the best??
    Kidding on that last remark, but what gives? All assistance appreciated and many thanks in advance to all contributors.
    Solved!
    Go to Solution.

    I wasn't able find any answers on this forum as to the error message I was getting while trying to set up my WindowsLive email client.
    A quick call to Koodo Mobile quickly resolved the issue. The technician however would not elaborate on the cause of the problem. I do know that Service Books were re-sent to my device, also we had to verify the device was registered on the network by way of accessing the Host Routing Table (Options>Search Bar>type in host then scroll down to select the Host Routing Table - use the Menu Key to register) then I powered down the BB Curve 9300, removed the battery for 30 seconds, then reinstalled the battery allowing the device to start up.
    Everything works perfectly now.
    You can reach Customer Service at 1-866-99-KOODO (1-866-995-6636).
    Hope this helps anyone having similar issues with their BB Curve 9300.

  • Thanks this was very useful.. I have a brand new iphone 4s unlocked version from singapore and I am having the same problem constant network fluctuations, no service, call failed, invalid sim, sim failure, bars fluctuating from 5 - 3 - 2 - 1, no signal/ba

    I have a brand new iphone 4s unlocked version from singapore and I am experiencing constant network fluctuations on my iphone , no service, call failed, invalid sim, sim failure, bars fluctuating from 5 - 3 - 2 - 1, no signal/bars searching etc... Ifeel miserable after trying out all the options changed multiple sims, tried multiple carriers, restored the phone back and have set-up as new device but the problem does not get solved... its is so frustrating that after investing on a world's most expensive phone you cannot enjoy the calling features which the phone offers which is the main thing you own the phone for.. Rest of the things are working.. The funniest part I am not able to make calls or receive calls but can access the internet..  I have tried every possible thing and really very frustrated with this iphone of mine...I hope the problem gets solved.. would anyone have any solutions to this problem.. Does it mean one should never update software as I hear that after updating to IOS.5.1 the problem has started coming and same has been with there.... Apple says its a hardware failure which is very difficult to digest as sometimes I get 5 bars and able to make and receive calls but 95% of the time I am unable to. If anyone has any solution I will be very happy if he or share can share the same. Many thanks. its so disgusting to experience this on top of this apple does not support global warranty for the phone as you need to go to the country from where you bought the phone for replacement.. Truly sad state of affairs.. very very very dissappointing.

    Have a look at this it might help
    http://support.apple.com/kb/TS4148

  • Tried to update ipod Touch 4th Generation, Update Failed, iPod won't work

    So less than twenty minutes ago I tried to update my iPod touch, knowing it had been asking this for a few days. The update failed, as as of now my iPod Touch is stuck on the picture of the iPod cable with an arrow pointing at the iTunes symbol. I've tried holding the two buttons to force it to shut off, it does- when I turn it on I get the apple logo so I know it turned on, only to get it again. When plugged into my computer, it is not recognized by anything. Going to Computer it doesn't see it as plugged in, and on iTunes nothing comes up with connected objects. This happened to me once in the past and I had to go to the Apple Store to have it fixed... can anyone tell me what to do so I don't have to go to them, or am I gonna have to take some time and drive over to have them take a look at it? Also, when removing my iPod from the computer, i get the sound that you get when you remove something from your computer, meaning it knows it's plugged in, just not reading it for some reason.
    Thank you very much to anyone that can help!
    If this is posted in the wrong area, this is my first loggin- sorry if I screwed up, mind telling me if I did?
    Message was edited by: ShadowSora94

    iPod Touch 4G 32GB. I had same problem when I tried updating iOS; iTunes says restoring iPod, but after a while gives error 1603. I tried all suggestions from support: recovery mode, other USB ports, disconnect all other devices, uninstall and reinstall apple s/w and drivers, disable all other services using msconfig, confirm USB are 2.0, re-download updated software, reboot computer, name it! I finally installed iTunes on old Dell Inspiron P4 running XP, plugged iPod in it and device got recovered immediately! Put it back in Win7 computer and performed backup restore. Everything is back as it was. I have no idea what prevents s/w update on main computer. I realized I never get "waiting for iPod" message during attempt to restore, while I do on old Dell. I wonder what triggers this message.

  • Droid Razr M: KitKat Update Fail

    I have tried to update my Droid Razr M with the OTA KitKat update and it fails every time.  It downloads fine, but only installs about 25% then goes to the Android laying on his back with a exclamation point.  It then restarts and says, "Software Update Failed".  I have tried several times and even done a hard reset and it still fails.  Please help.

    Uneventful update:  My stock red Motorola M had been gone since I tried to (removed)  I had thought (mistakenly) that this indicated my system was corrupted but now I realize the logo is just that...an image.
    Before the rest of you posted, I believed that if I did a hard reset, Kitkat would load.  But apparently that is not the case.
    (removed) though I did have before Tuesday.
    Is it possible to wipe delvik and cache with a locked bootloader?  If so, how?
    Rooting discussion removed as required by the Verizon Wireless Terms of Service
    Message was edited by: Admin Moderator

  • Windows Update fails on Server 2012 R2 Virtual Machine

    I have set up a virtual network with two virtual machines. The first VM is Server 2008 R2 and is set up as a domain controller. The second VM is Server 2012 R2, and has been joined to the domain.  The DC (TestVM1) is also set up as a DNS server. 
    From TestVM2 (Server 2012 R2), I am able to log in using a domain login, and I am able to browse to a public website.
    I was able to run Windows Updates from TestVM1, but when I attempt to run Windows Updates from TestVM2, it fails.
    The Windows Update client shows "Error(s) found:" and "Code 8024402F". 
    Errors in WindowsUpdate.log include
    2014-10-17 18:26:14:235  800 950 Setup FATAL: GetClientUpdateUrl failed, err = 0x8024D009
    2014-10-17 18:26:26:238  800 950 Misc WARNING: Send failed with hr = 80072ee7.
    2014-10-17 18:26:26:238  800 950 Misc WARNING: Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <None>
    2014-10-17 18:26:26:238  800 950 Misc WARNING: Send request failed, hr:0x80072ee7
    2014-10-17 18:26:26:238  800 950 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://v4.download.windowsupdate.com/c/msdownload/update/others/2014/08/13518740_b1b71791444e5dec0018bcd60303445108442c12.cab>.
    error 0x8024402c
    2014-10-17 18:26:26:238  800 950 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
    2014-10-17 18:26:26:238  800 950 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x8024402c
    2014-10-17 18:26:26:238  800 950 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x8024402c
    2014-10-17 18:26:26:238  800 950 Misc WARNING: WinHttp: WinHttpQueryHeaders(WINHTTP_QUERY_CONTENT_TYPE) for X-CID failed. error 0x80072ef3
    2014-10-17 18:26:26:238  800 950 PT WARNING: ECP: DownloadCabFile: failed to get CDN Provider for error reporting, hr = 0X80072EF3
    2014-10-17 18:26:26:238  800 950 Misc WARNING: WinHttp: WinHttpQueryHeaders(WINHTTP_QUERY_CONTENT_TYPE) for X-CCC failed. error 0x80072ef3
    2014-10-17 18:26:26:238  800 950 PT WARNING: ECP: DownloadCabFile: failed to get CDN Country for error reporting, hr = 0X80072EF3
    2014-10-17 18:26:26:238  800 950 PT WARNING: ECP: Failed to download cab file from
    http://download.windowsupdate.com/c/msdownload/update/others/2014/08/13518740_b1b71791444e5dec0018bcd60303445108442c12.cab with error 0x8024402c
    2014-10-17 18:26:26:238  800 950 PT WARNING: ECP: This roundtrip contained some optimized updates which failed. New Update count = 34, Old Count = 60
    2014-10-17 18:26:26:317  800 950 PT   + SyncUpdates round trips: 1
    2014-10-17 18:26:26:317  800 950 PT WARNING: Sync of Updates: 0x8024402f
    2014-10-17 18:26:26:317  800 950 PT WARNING: SyncServerUpdatesInternal failed: 0x8024402f
    2014-10-17 18:26:26:317  800 950 Agent   * WARNING: Failed to synchronize, error = 0x8024402F
    2014-10-17 18:26:26:317  800 950 Agent   * WARNING: Exit code = 0x8024402F
    This is blocking further work.  Assistance would be greatly appreciated.

    I am having the exact same issue. Fresh build of Server 2012 R2 from the Microsoft Volume Licensing ISO. I tried before and after joining to the domain. Same error every time.  Firewall is turned off. No AV. We do have a cloud proxy service, but I bypassed
    that as a test and got the same error message.  I also tried to stop wuauserv and cleaning out the folder and starting it back up.  No joy as well.  This is a VM server running on ESXi 5.1.  Server 2008 servers dont seem to have
    an issue.  Server 2012 server don't seem to have an issue.  Only this new Server 2012 R2 server.  My logs are below:
    2014-10-28 14:28:46:104  696 4a4 AU ###########  AU: Uninitializing Automatic Updates  ###########
    2014-10-28 14:28:46:104  696 4a4 WuTask Uninit WU Task Manager
    2014-10-28 14:28:46:198  696 4a4 Service *********
    2014-10-28 14:28:46:198  696 4a4 Service **  END  **  Service: Service exit [Exit code = 0x240001]
    2014-10-28 14:28:46:198  696 4a4 Service *************
    2014-10-28 14:29:24:198  696 5c8 Misc ===========  Logging initialized (build: 7.9.9600.17092, tz: -0400)  ===========
    2014-10-28 14:29:24:198  696 5c8 Misc   = Process: C:\Windows\system32\svchost.exe
    2014-10-28 14:29:24:198  696 5c8 Misc   = Module: c:\windows\system32\wuaueng.dll
    2014-10-28 14:29:24:198  696 5c8 Service *************
    2014-10-28 14:29:24:198  696 5c8 Service ** START **  Service: Service startup
    2014-10-28 14:29:24:198  696 5c8 Service *********
    2014-10-28 14:29:24:214  696 5c8 Agent   * WU client version 7.9.9600.17092
    2014-10-28 14:29:24:214  696 5c8 Agent   * Base directory: C:\Windows\SoftwareDistribution
    2014-10-28 14:29:24:214  696 5c8 Agent   * Access type: No proxy
    2014-10-28 14:29:24:214  696 5c8 Service UpdateNetworkState Ipv6, cNetworkInterfaces = 1.
    2014-10-28 14:29:24:214  696 5c8 Service UpdateNetworkState Ipv4, cNetworkInterfaces = 1.
    2014-10-28 14:29:24:214  696 5c8 Agent   * Network state: Connected
    2014-10-28 14:29:24:214  696 5c8 Service UpdateNetworkState Ipv6, cNetworkInterfaces = 1.
    2014-10-28 14:29:24:214  696 5c8 Service UpdateNetworkState Ipv4, cNetworkInterfaces = 1.
    2014-10-28 14:29:24:510  696 5c8 DtaStor Default service for AU is {00000000-0000-0000-0000-000000000000}
    2014-10-28 14:29:24:510  696 5c8 DtaStor Default service for AU is {9482F4B4-E343-43B6-B170-9A65BC822C77}
    2014-10-28 14:29:24:542  696 5c8 DtaStor Data store successfully created
    2014-10-28 14:29:24:542  696 5c8 Agent ***********  Agent: Initializing global settings cache  ***********
    2014-10-28 14:29:24:542  696 5c8 Agent   * Endpoint Provider: 00000000-0000-0000-0000-000000000000
    2014-10-28 14:29:24:542  696 5c8 Agent   * WSUS server: <NULL>
    2014-10-28 14:29:24:542  696 5c8 Agent   * WSUS status server: <NULL>
    2014-10-28 14:29:24:542  696 5c8 Agent   * Target group: (Unassigned Computers)
    2014-10-28 14:29:24:542  696 5c8 Agent   * Windows Update access disabled: No
    2014-10-28 14:29:24:542  696 5c8 Misc WARNING: Network Cost is assumed to be not supported as something failed with trying to get handles to wcmapi.dll
    2014-10-28 14:29:24:542  696 5c8 WuTask WuTaskManager delay initialize completed successfully..
    2014-10-28 14:29:24:542  696 5c8 Report WARNING: Failed to initialize event uploader for new server {9482F4B4-E343-43B6-B170-9A65BC822C77} with hr = 8024043d.
    2014-10-28 14:29:24:542  696 5c8 Report CWERReporter::Init succeeded
    2014-10-28 14:29:24:542  696 5c8 Agent ***********  Agent: Initializing Windows Update Agent  ***********
    2014-10-28 14:29:24:542  696 5c8 DnldMgr Download manager restoring 0 downloads
    2014-10-28 14:29:24:557  696 5c8 AU ###########  AU: Initializing Automatic Updates  ###########
    2014-10-28 14:29:24:557  696 5c8 AU AIR Mode is disabled
    2014-10-28 14:29:24:557  696 5c8 AU   # AU disabled through User preference
    2014-10-28 14:29:24:557  696 5c8 AU   # Will interact with non-admins (Non-admins are elevated (User preference))
    2014-10-28 14:29:24:557  696 5c8 AU WARNING: Failed to get Wu Exemption info from NLM, assuming not exempt, error = 0x80240037
    2014-10-28 14:29:24:557  696 5c8 AU AU finished delayed initialization
    2014-10-28 14:29:24:557  696 234 DnldMgr Asking handlers to reconcile their sandboxes
    2014-10-28 14:29:35:776  696 578 IdleTmr Incremented idle timer priority operation counter to 1
    2014-10-28 14:29:37:307  696 52c AU Triggering AU detection through DetectNow API
    2014-10-28 14:29:37:307  696 52c AU Triggering Online detection (interactive)
    2014-10-28 14:29:37:323  696 5c8 AU #############
    2014-10-28 14:29:37:323  696 5c8 AU ## START ##  AU: Search for updates
    2014-10-28 14:29:37:323  696 5c8 AU #########
    2014-10-28 14:29:37:323  696 5c8 SLS Retrieving SLS response from server...
    2014-10-28 14:29:37:323  696 5c8 SLS Making request with URL
    HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/6.3.9600.0/0?CH=871&L=en-US&P=&PT=0x7&WUA=7.9.9600.17092
    2014-10-28 14:29:58:339  696 5c8 Misc WARNING: Proxy List used: <172.25.7.9:80> Bypass List used : <(null)> Auth Schemes used : <None>
    2014-10-28 14:29:58:339  696 5c8 Misc WARNING: Send request failed, hr:0x80072ee2
    2014-10-28 14:29:58:339  696 5c8 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/6.3.9600.0/0?CH=871&L=en-US&P=&PT=0x7&WUA=7.9.9600.17092>.
    error 0x80072ee2
    2014-10-28 14:29:58:339  696 5c8 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072ee2
    2014-10-28 14:29:58:339  696 5c8 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072ee2
    2014-10-28 14:29:58:339  696 5c8 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072ee2
    2014-10-28 14:29:58:339  696 5c8 SLS FATAL: SLS:CSLSDownloader::GetUrlContent: DoFileDownload failed with 0x80072ee2.
    2014-10-28 14:29:58:339  696 5c8 SLS FATAL: GetResponse failed with hresult 0x80072ee2...
    2014-10-28 14:29:58:339  696 5c8 EP FATAL: EP: CSLSEndpointProvider::GetWUClientDataAndInitParser - failed to get SLS data, error = 0x80072EE2
    2014-10-28 14:29:58:339  696 5c8 EP FATAL: EP: CSLSEndpointProvider::GetEndpointFromSLS - Failed to get client data and init parser, error = 0x80072EE2
    2014-10-28 14:29:58:339  696 5c8 EP FATAL: Failed to obtain 9482F4B4-E343-43B6-B170-9A65BC822C77 redir SecondaryServiceAuth URL, error = 0x80072EE2
    2014-10-28 14:29:58:339  696 5c8 Agent WARNING: Failed to obtain the authorization cab URL for service 117cab2d-82b1-4b5a-a08c-4d62dbee7782, hr=0
    2014-10-28 14:29:58:339  696 5c8 Agent FATAL: Caller Service Recovery failed to opt in to service 117cab2d-82b1-4b5a-a08c-4d62dbee7782, hr=0X80072EE2
    2014-10-28 14:29:58:339  696 5c8 IdleTmr WU operation (CSearchCall::Init ID 1) started; operation # 7; does use network; is not at background priority
    2014-10-28 14:29:58:339  696 5c8 IdleTmr Incremented PDC RefCount for Network to 1
    2014-10-28 14:29:58:339  696 5c8 IdleTmr Incremented idle timer priority operation counter to 2
    2014-10-28 14:29:58:385  696 5c8 Report ***********  Report: Initializing static reporting data  ***********
    2014-10-28 14:29:58:385  696 5c8 Report   * OS Version = 6.3.9600.0.0.196880
    2014-10-28 14:29:58:385  696 5c8 Report   * OS Product Type = 0x00000007
    2014-10-28 14:29:58:401  696 5c8 Report   * Computer Brand = VMware, Inc.
    2014-10-28 14:29:58:401  696 5c8 Report   * Computer Model = VMware Virtual Platform
    2014-10-28 14:29:58:401  696 5c8 Report   * Platform Role = 1
    2014-10-28 14:29:58:401  696 5c8 Report   * AlwaysOn/AlwaysConnected (AOAC) = 0
    2014-10-28 14:29:58:401  696 5c8 Report   * Bios Revision = 6.00
    2014-10-28 14:29:58:401  696 5c8 Report   * Bios Name = PhoenixBIOS 4.0 Release 6.0    
    2014-10-28 14:29:58:401  696 5c8 Report   * Bios Release Date = 2013-08-16T00:00:00
    2014-10-28 14:29:58:401  696 5c8 Report   * Bios Sku Number unavailable.
    2014-10-28 14:29:58:401  696 5c8 Report   * Bios Vendor = Phoenix Technologies LTD
    2014-10-28 14:29:58:401  696 5c8 Report   * Bios Family unavailable.
    2014-10-28 14:29:58:401  696 5c8 Report   * Bios Major Release = 4
    2014-10-28 14:29:58:401  696 5c8 Report   * Bios Minor Release = 6
    2014-10-28 14:29:58:401  696 5c8 Report   * Locale ID = 1033
    2014-10-28 14:29:58:401  696 5c8 Agent *** START ***  Queueing Finding updates [CallerId = AutomaticUpdatesWuApp  Id = 1]
    2014-10-28 14:29:58:401  696 5c8 AU <<## SUBMITTED ## AU: Search for updates  [CallId = {4A8CCE12-100B-4178-998D-608DFBB0B2D0} ServiceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}]
    2014-10-28 14:29:58:432  696 b0c Agent ***  END  ***  Queueing Finding updates [CallerId = AutomaticUpdatesWuApp  Id = 1]
    2014-10-28 14:29:58:432  696 b0c Agent *************
    2014-10-28 14:29:58:432  696 b0c Agent ** START **  Agent: Finding updates [CallerId = AutomaticUpdatesWuApp  Id = 1]
    2014-10-28 14:29:58:432  696 b0c Agent *********
    2014-10-28 14:29:58:432  696 b0c Agent   * Online = Yes; Ignore download priority = No
    2014-10-28 14:29:58:432  696 b0c Agent   * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1
    or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
    2014-10-28 14:29:58:432  696 b0c Agent   * ServiceID = {9482F4B4-E343-43B6-B170-9A65BC822C77} Windows Update
    2014-10-28 14:29:58:432  696 b0c Agent   * Search Scope = {Machine & All Users}
    2014-10-28 14:29:58:432  696 b0c Agent   * Caller SID for Applicability: S-1-5-21-600452275-980750782-2124898778-9669
    2014-10-28 14:29:58:432  696 b0c SLS Retrieving SLS response from server...
    2014-10-28 14:29:58:432  696 b0c SLS Making request with URL
    HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/6.3.9600.0/0?CH=871&L=en-US&P=&PT=0x7&WUA=7.9.9600.17092
    2014-10-28 14:29:59:135  696 b0c Misc Validating signature for C:\Windows\SoftwareDistribution\SLS\9482F4B4-E343-43B6-B170-9A65BC822C77\sls.cab with dwProvFlags 0x00000080:
    2014-10-28 14:29:59:135  696 b0c Misc  Microsoft signed: NA
    2014-10-28 14:29:59:135  696 b0c Misc  Infrastructure signed: Yes
    2014-10-28 14:29:59:135  696 b0c Misc Validating signature for C:\Windows\SoftwareDistribution\SLS\9482F4B4-E343-43B6-B170-9A65BC822C77\TMP3958.tmp with dwProvFlags 0x00000080:
    2014-10-28 14:29:59:135  696 b0c Misc  Microsoft signed: NA
    2014-10-28 14:29:59:135  696 b0c Misc  Infrastructure signed: Yes
    2014-10-28 14:29:59:135  696 b0c EP Got 9482F4B4-E343-43B6-B170-9A65BC822C77 redir SecondaryServiceAuth URL: "117cab2d-82b1-4b5a-a08c-4d62dbee7782"
    2014-10-28 14:29:59:135  696 b0c SLS FATAL: SLS:CSLSRequest::RetrieveAdditionalAttributesIfRequired: CoCreateInstance failed with 0x80040154.
    2014-10-28 14:29:59:135  696 b0c Agent WARNING: Failed to retrieve SLS response data for service 117cab2d-82b1-4b5a-a08c-4d62dbee7782, error = 0x80040154
    2014-10-28 14:29:59:135  696 b0c Agent FATAL: Caller Service Recovery failed to opt in to service 117cab2d-82b1-4b5a-a08c-4d62dbee7782, hr=0X80040154
    2014-10-28 14:29:59:135  696 b0c EP Got 9482F4B4-E343-43B6-B170-9A65BC822C77 redir Client/Server URL: "https://fe2.update.microsoft.com/v6/ClientWebService/client.asmx"
    2014-10-28 14:29:59:135  696 b0c Setup Checking for agent SelfUpdate
    2014-10-28 14:29:59:135  696 b0c Setup Client version: Core: 7.9.9600.17092  Aux: 7.9.9600.17031
    2014-10-28 14:29:59:135  696 b0c EP Got 9482F4B4-E343-43B6-B170-9A65BC822C77 redir SelfUpdate URL: "https://fe2.update.microsoft.com/v10/3/windowsupdate/selfupdate"
    2014-10-28 14:30:00:151  696 b0c Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab with dwProvFlags 0x00000080:
    2014-10-28 14:30:00:151  696 b0c Misc  Microsoft signed: NA
    2014-10-28 14:30:00:151  696 b0c Misc  Infrastructure signed: Yes
    2014-10-28 14:30:00:151  696 b0c Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\TMP3D51.tmp with dwProvFlags 0x00000080:
    2014-10-28 14:30:00:167  696 b0c Misc  Microsoft signed: NA
    2014-10-28 14:30:00:167  696 b0c Misc  Infrastructure signed: Yes
    2014-10-28 14:30:00:167  696 b0c Setup FATAL: GetClientUpdateUrl failed, err = 0x8024D009
    2014-10-28 14:30:00:167  696 b0c Setup Skipping SelfUpdate check based on the /SKIP directive in wuident
    2014-10-28 14:30:00:167  696 b0c Setup SelfUpdate check completed.  SelfUpdate is NOT required.
    2014-10-28 14:30:00:323  696 b0c PT +++++++++++  PT: Synchronizing server updates  +++++++++++
    2014-10-28 14:30:00:323  696 b0c PT   + ServiceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}, Server URL =
    https://fe2.update.microsoft.com/v6/ClientWebService/client.asmx
    2014-10-28 14:30:01:104  696 b0c PT WARNING: Cached cookie has expired or new PID is available
    2014-10-28 14:30:01:104  696 b0c PT WARNING: PTWarn: Anonymous plug-in skipped for WU
    2014-10-28 14:30:01:198  696 b0c Agent Reading cached app categories using lifetime 604800 seconds
    2014-10-28 14:30:01:198  696 b0c Agent Read 1 cached app categories
    2014-10-28 14:30:40:917  696 b0c PT WARNING: ECP: Failed to validate cab file digest downloaded from
    http://download.windowsupdate.com/d/msdownload/update/others/2013/09/9242543_a77d372b9c8b13c599a3daf4b321ea1903da9a72.cab with error 0x80091007
    2014-10-28 14:30:40:917  696 b0c PT WARNING: ECP: This roundtrip contained some optimized updates which failed. New Update count = 57, Old Count = 60
    2014-10-28 14:30:41:151  696 b0c PT   + SyncUpdates round trips: 14
    2014-10-28 14:30:41:151  696 b0c PT WARNING: Sync of Updates: 0x8024402f
    2014-10-28 14:30:41:151  696 b0c PT WARNING: SyncServerUpdatesInternal failed: 0x8024402f
    2014-10-28 14:30:41:151  696 b0c Agent   * WARNING: Failed to synchronize, error = 0x8024402F
    2014-10-28 14:30:41:151  696 b0c Agent   * WARNING: Exit code = 0x8024402F
    2014-10-28 14:30:41:151  696 b0c Agent *********
    2014-10-28 14:30:41:151  696 b0c Agent **  END  **  Agent: Finding updates [CallerId = AutomaticUpdatesWuApp  Id = 1]
    2014-10-28 14:30:41:151  696 b0c Agent *************
    2014-10-28 14:30:41:151  696 b0c Agent WARNING: WU client failed Searching for update with error 0x8024402f
    2014-10-28 14:30:41:151  696 b0c IdleTmr WU operation (CSearchCall::Init ID 1, operation # 7) stopped; does use network; is not at background priority
    2014-10-28 14:30:41:151  696 b0c IdleTmr Decremented PDC RefCount for Network to 0
    2014-10-28 14:30:41:151  696 b0c IdleTmr Decremented idle timer priority operation counter to 1
    2014-10-28 14:30:41:151  696 6fc AU >>##  RESUMED  ## AU: Search for updates [CallId = {4A8CCE12-100B-4178-998D-608DFBB0B2D0} ServiceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}]
    2014-10-28 14:30:41:151  696 6fc AU   # WARNING: Search callback failed, result = 0x8024402F
    2014-10-28 14:30:41:151  696 6fc AU #########
    2014-10-28 14:30:41:151  696 6fc AU ##  END  ##  AU: Search for updates  [CallId = {4A8CCE12-100B-4178-998D-608DFBB0B2D0} ServiceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}]
    2014-10-28 14:30:41:151  696 6fc AU #############
    2014-10-28 14:30:41:151  696 6fc AU All AU searches complete.
    2014-10-28 14:30:41:151  696 6fc AU   # WARNING: Failed to find updates with error code 8024402f
    Derek
    Systems Engineer
    Derek Desktop Engineer

  • Windows Server 2008 R2 updates fail - error code 80071A30

    One of our windows 2008 servers has recently failed to install any updates.
    I have tried the following solutions but non have worked.
    1. Cleaning up the SoftwareDistribution folder.
    2. Fixed some errors using WindowsUpdateDiagnostic.diagcab
    3. Installed the System update readiness tool. the CheckSUR.log detects no errors.
    Still all updates fail with error code 80071A30
    Here's a link to the CBS.log and CheckSUR.log
    http://speedy.sh/WHYkP/logs.7z
    It may be worth mentioning that WSUS is installed on this machine. When updateing, cabs are downloaded from itself and it has always been like this without any problem. I have even tried updating directly from Microsoft servers without success. There is
    though a difference when checking for updates directly from Microsoft in which the windows update first asks to update itself. the same error occurs anyway.

    Here's the first 130 lines of CBS.log
    2014-09-20 15:59:35, Info                  CBS    Starting TrustedInstaller initialization.
    2014-09-20 15:59:35, Info                  CBS    Loaded Servicing Stack v6.1.7601.17592 with Core: C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f\cbscore.dll
    2014-09-20 15:59:36, Info                  CSI    00000001@2014/9/20:11:29:36.467 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7feeef9f0ad @0x7feef259849 @0x7feef2234e3 @0xfff0e97c @0xfff0d799
    @0xfff0db2f)
    2014-09-20 15:59:36, Info                  CBS    Could not load SrClient DLL from path: SrClient.dll.  Continuing without system restore points.
    2014-09-20 15:59:36, Info                  CSI    00000002@2014/9/20:11:29:36.467 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7feeef9f0ad @0x7feef2a6816 @0x7feef272aac @0x7feef2235b9 @0xfff0e97c
    @0xfff0d799)
    2014-09-20 15:59:36, Info                  CSI    00000003@2014/9/20:11:29:36.467 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7feeef9f0ad @0x7fef7778738 @0x7fef7778866 @0xfff0e474 @0xfff0d7de
    @0xfff0db2f)
    2014-09-20 15:59:36, Info                  CBS    Ending TrustedInstaller initialization.
    2014-09-20 15:59:36, Info                  CBS    Starting the TrustedInstaller main loop.
    2014-09-20 15:59:36, Info                  CBS    TrustedInstaller service starts successfully.
    2014-09-20 15:59:36, Info                  CBS    SQM: Initializing online with Windows opt-in: False
    2014-09-20 15:59:36, Info                  CBS    SQM: Cleaning up report files older than 10 days.
    2014-09-20 15:59:36, Info                  CBS    SQM: Requesting upload of all unsent reports.
    2014-09-20 15:59:36, Info                  CBS    SQM: Failed to start upload with file pattern: C:\Windows\servicing\sqm\*_std.sqm, flags: 0x2 [HRESULT = 0x80004005 - E_FAIL]
    2014-09-20 15:59:36, Info                  CBS    SQM: Failed to start standard sample upload. [HRESULT = 0x80004005 - E_FAIL]
    2014-09-20 15:59:36, Info                  CBS    SQM: Queued 0 file(s) for upload with pattern: C:\Windows\servicing\sqm\*_all.sqm, flags: 0x6
    2014-09-20 15:59:36, Info                  CBS    SQM: Warning: Failed to upload all unsent reports. [HRESULT = 0x80004005 - E_FAIL]
    2014-09-20 15:59:36, Info                  CBS    No startup processing required, TrustedInstaller service was not set as autostart, or else a reboot is still pending.
    2014-09-20 15:59:36, Info                  CBS    NonStart: Checking to ensure startup processing was not required.
    2014-09-20 15:59:36, Info                  CSI    00000004 IAdvancedInstallerAwareStore_ResolvePendingTransactions (call 1) (flags = 00000004, progress = NULL, phase = 0, pdwDisposition = @0xd9f6f0
    2014-09-20 15:59:36, Info                  CSI    00000005 Creating NT transaction (seq 1), objectname [6]"(null)"
    2014-09-20 15:59:36, Info                  CSI    00000006 Created NT transaction (seq 1) result 0x00000000, handle @0x1f0
    2014-09-20 15:59:36, Info                  CSI    00000007@2014/9/20:11:29:36.467 CSI perf trace:
    CSIPERF:TXCOMMIT;451
    2014-09-20 15:59:36, Info                  CBS    NonStart: Success, startup processing not required as expected.
    2014-09-20 15:59:36, Info                  CBS    Startup processing thread terminated normally
    2014-09-20 15:59:36, Info                  CSI    00000008 CSI Store 1584208 (0x0000000000182c50) initialized
    2014-09-20 15:59:36, Info                  CBS    Session: 30397638_679184229 initialized by client WindowsUpdateAgent.
    2014-09-20 15:59:36, Info                  CBS    Read out cached package applicability for package: Package_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0, ApplicableState: 112, CurrentState:64
    2014-09-20 15:59:38, Info                  CBS    Session: 30397638_703676072 initialized by client WindowsUpdateAgent.
    2014-09-20 15:59:39, Info                  CBS    Read out cached package applicability for package: Package_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0, ApplicableState: 112, CurrentState:64
    2014-09-20 15:59:39, Info                  CBS    Session: 30397638_708980038 initialized by client WindowsUpdateAgent.
    2014-09-20 15:59:39, Info                  DPX    Started DPX phase: Resume and Download Job
    2014-09-20 15:59:39, Info                  DPX    Started DPX phase: Apply Deltas Provided In File
    2014-09-20 15:59:39, Info                  DPX    Ended DPX phase: Apply Deltas Provided In File
    2014-09-20 15:59:39, Info                  DPX    Started DPX phase: Apply Deltas Provided In File
    2014-09-20 15:59:40, Info                  DPX    Ended DPX phase: Apply Deltas Provided In File
    2014-09-20 15:59:40, Info                  DPX    Ended DPX phase: Resume and Download Job
    2014-09-20 15:59:40, Info                  CBS    Opened cabinet package, package directory: C:\Windows\SoftwareDistribution\Download\879f71a4d803dabbe2d84ba4a3747100\, sandbox location: \\?\C:\Windows\SoftwareDistribution\Download\879f71a4d803dabbe2d84ba4a3747100\inst\,
    cabinet location: \\?\C:\Windows\SoftwareDistribution\Download\879f71a4d803dabbe2d84ba4a3747100\windows6.1-kb2982378-x64.cab, manifest location: \\?\C:\Windows\SoftwareDistribution\Download\879f71a4d803dabbe2d84ba4a3747100\inst\update.mum
    2014-09-20 15:59:40, Info                  DPX    Started DPX phase: Resume and Download Job
    2014-09-20 15:59:40, Info                  DPX    Started DPX phase: Apply Deltas Provided In File
    2014-09-20 15:59:40, Info                  DPX    Ended DPX phase: Apply Deltas Provided In File
    2014-09-20 15:59:40, Info                  DPX    Ended DPX phase: Resume and Download Job
    2014-09-20 15:59:40, Info                  CBS    Appl: detect Parent, Package: Package_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0, Parent: Microsoft-Windows-WinPE-LanguagePack-Package~31bf3856ad364e35~amd64~ar-SA~6.1.7601.17514,
    Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present
    2014-09-20 15:59:40, Info                  CBS    Appl: detectParent: package: Package_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0, no parent found, go absent
    2014-09-20 15:59:40, Info                  CBS    Appl: detect Parent, Package: Package_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0, Parent: Microsoft-Windows-WinPE-LanguagePack-Package~31bf3856ad364e35~amd64~en-US~6.1.7601.17514,
    Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present
    2014-09-20 15:59:40, Info                  CBS    Appl: detectParent: package: Package_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0, no parent found, go absent
    2014-09-20 15:59:40, Info                  CBS    Appl: detect Parent, Package: Package_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0, Parent: Microsoft-Windows-WinPE-LanguagePack-Package~31bf3856ad364e35~amd64~sk-SK~6.1.7601.17514,
    Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present
    2014-09-20 15:59:40, Info                  CBS    Appl: detectParent: package: Package_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0, no parent found, go absent
    2014-09-20 15:59:40, Info                  CBS    Appl: detect Parent, Package: Package_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0, Parent: Microsoft-Windows-WinPE-LanguagePack-Package~31bf3856ad364e35~amd64~sl-SI~6.1.7601.17514,
    Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present
    2014-09-20 15:59:40, Info                  CBS    Appl: detectParent: package: Package_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0, no parent found, go absent
    2014-09-20 15:59:40, Info                  CBS    Appl: detect Parent, Package: Package_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0, Parent: Microsoft-Windows-WinPE-LanguagePack-Package~31bf3856ad364e35~amd64~th-TH~6.1.7601.17514,
    Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present
    2014-09-20 15:59:40, Info                  CBS    Appl: detectParent: package: Package_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0, no parent found, go absent
    2014-09-20 15:59:40, Info                  CBS    Appl: detect Parent, Package: Package_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0, Parent: Microsoft-Windows-WinPE-LanguagePack-Package~31bf3856ad364e35~amd64~hr-HR~6.1.7601.17514,
    Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present
    2014-09-20 15:59:40, Info                  CBS    Appl: detectParent: package: Package_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0, no parent found, go absent
    2014-09-20 15:59:40, Info                  CBS    Appl: detect Parent, Package: Package_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0, Parent: Microsoft-Windows-WinPE-LanguagePack-Package~31bf3856ad364e35~amd64~bg-BG~6.1.7601.17514,
    Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present
    2014-09-20 15:59:40, Info                  CBS    Appl: detectParent: package: Package_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0, no parent found, go absent
    2014-09-20 15:59:40, Info                  CBS    Appl: detect Parent, Package: Package_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0, Parent: Microsoft-Windows-WinPE-LanguagePack-Package~31bf3856ad364e35~amd64~ro-RO~6.1.7601.17514,
    Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present
    2014-09-20 15:59:40, Info                  CBS    Appl: detectParent: package: Package_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0, no parent found, go absent
    2014-09-20 15:59:40, Info                  CBS    Appl: detect Parent, Package: Package_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0, Parent: Microsoft-Windows-WinPE-LanguagePack-Package~31bf3856ad364e35~amd64~sr-LATN-CS~6.1.7601.17514,
    Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present
    2014-09-20 15:59:40, Info                  CBS    Appl: detectParent: package: Package_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0, no parent found, go absent
    2014-09-20 15:59:40, Info                  CBS    Appl: detect Parent, Package: Package_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0, Parent: Microsoft-Windows-WinPE-LanguagePack-Package~31bf3856ad364e35~amd64~et-EE~6.1.7601.17514,
    Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present
    2014-09-20 15:59:40, Info                  CBS    Appl: detectParent: package: Package_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0, no parent found, go absent
    2014-09-20 15:59:40, Info                  CBS    Appl: detect Parent, Package: Package_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0, Parent: Microsoft-Windows-WinPE-LanguagePack-Package~31bf3856ad364e35~amd64~uk-UA~6.1.7601.17514,
    Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present
    2014-09-20 15:59:40, Info                  CBS    Appl: detectParent: package: Package_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0, no parent found, go absent
    2014-09-20 15:59:40, Info                  CBS    Appl: detect Parent, Package: Package_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0, Parent: Microsoft-Windows-WinPE-LanguagePack-Package~31bf3856ad364e35~amd64~lt-LT~6.1.7601.17514,
    Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present
    2014-09-20 15:59:40, Info                  CBS    Appl: detectParent: package: Package_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0, no parent found, go absent
    2014-09-20 15:59:40, Info                  CBS    Appl: detect Parent, Package: Package_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0, Parent: Microsoft-Windows-WinPE-LanguagePack-Package~31bf3856ad364e35~amd64~lv-LV~6.1.7601.17514,
    Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present
    2014-09-20 15:59:40, Info                  CBS    Appl: detectParent: package: Package_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0, no parent found, go absent
    2014-09-20 15:59:40, Info                  CBS    Appl: detect Parent, Package: Package_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0, Parent: Microsoft-Windows-WinPE-LanguagePack-Package~31bf3856ad364e35~amd64~cs-CZ~6.1.7601.17514,
    Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present
    2014-09-20 15:59:40, Info                  CBS    Appl: detectParent: package: Package_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0, no parent found, go absent
    2014-09-20 15:59:40, Info                  CBS    Appl: detect Parent, Package: Package_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0, Parent: Microsoft-Windows-WinPE-LanguagePack-Package~31bf3856ad364e35~amd64~da-DK~6.1.7601.17514,
    Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present
    2014-09-20 15:59:40, Info                  CBS    Appl: detectParent: package: Package_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0, no parent found, go absent
    2014-09-20 15:59:40, Info                  CBS    Appl: detect Parent, Package: Package_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0, Parent: Microsoft-Windows-WinPE-LanguagePack-Package~31bf3856ad364e35~amd64~de-DE~6.1.7601.17514,
    Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present
    2014-09-20 15:59:40, Info                  CBS    Appl: detectParent: package: Package_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0, no parent found, go absent
    2014-09-20 15:59:40, Info                  CBS    Appl: detect Parent, Package: Package_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0, Parent: Microsoft-Windows-WinPE-LanguagePack-Package~31bf3856ad364e35~amd64~el-GR~6.1.7601.17514,
    Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present
    2014-09-20 15:59:40, Info                  CBS    Appl: detectParent: package: Package_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0, no parent found, go absent
    2014-09-20 15:59:40, Info                  CBS    Appl: detect Parent, Package: Package_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0, Parent: Microsoft-Windows-WinPE-LanguagePack-Package~31bf3856ad364e35~amd64~es-ES~6.1.7601.17514,
    Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present
    2014-09-20 15:59:40, Info                  CBS    Appl: detectParent: package: Package_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0, no parent found, go absent
    2014-09-20 15:59:40, Info                  CBS    Appl: detect Parent, Package: Package_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0, Parent: Microsoft-Windows-WinPE-LanguagePack-Package~31bf3856ad364e35~amd64~fi-FI~6.1.7601.17514,
    Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present
    2014-09-20 15:59:40, Info                  CBS    Appl: detectParent: package: Package_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0, no parent found, go absent
    2014-09-20 15:59:40, Info                  CBS    Appl: detect Parent, Package: Package_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0, Parent: Microsoft-Windows-WinPE-LanguagePack-Package~31bf3856ad364e35~amd64~fr-FR~6.1.7601.17514,
    Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present
    2014-09-20 15:59:40, Info                  CBS    Appl: detectParent: package: Package_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0, no parent found, go absent
    2014-09-20 15:59:40, Info                  CBS    Appl: detect Parent, Package: Package_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0, Parent: Microsoft-Windows-WinPE-LanguagePack-Package~31bf3856ad364e35~amd64~he-IL~6.1.7601.17514,
    Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present
    2014-09-20 15:59:40, Info                  CBS    Appl: detectParent: package: Package_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0, no parent found, go absent
    2014-09-20 15:59:40, Info                  CBS    Appl: detect Parent, Package: Package_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0, Parent: Microsoft-Windows-WinPE-LanguagePack-Package~31bf3856ad364e35~amd64~hu-HU~6.1.7601.17514,
    Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present
    2014-09-20 15:59:40, Info                  CBS    Appl: detectParent: package: Package_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0, no parent found, go absent
    2014-09-20 15:59:40, Info                  CBS    Appl: detect Parent, Package: Package_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0, Parent: Microsoft-Windows-WinPE-LanguagePack-Package~31bf3856ad364e35~amd64~it-IT~6.1.7601.17514,
    Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present
    2014-09-20 15:59:40, Info                  CBS    Appl: detectParent: package: Package_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0, no parent found, go absent
    2014-09-20 15:59:40, Info                  CBS    Appl: detect Parent, Package: Package_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0, Parent: Microsoft-Windows-WinPE-LanguagePack-Package~31bf3856ad364e35~amd64~ja-JP~6.1.7601.17514,
    Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present
    2014-09-20 15:59:40, Info                  CBS    Appl: detectParent: package: Package_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0, no parent found, go absent
    2014-09-20 15:59:40, Info                  CBS    Appl: detect Parent, Package: Package_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0, Parent: Microsoft-Windows-WinPE-LanguagePack-Package~31bf3856ad364e35~amd64~ko-KR~6.1.7601.17514,
    Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present
    2014-09-20 15:59:40, Info                  CBS    Appl: detectParent: package: Package_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0, no parent found, go absent
    2014-09-20 15:59:40, Info                  CBS    Appl: detect Parent, Package: Package_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0, Parent: Microsoft-Windows-WinPE-LanguagePack-Package~31bf3856ad364e35~amd64~nb-NO~6.1.7601.17514,
    Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present
    2014-09-20 15:59:40, Info                  CBS    Appl: detectParent: package: Package_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0, no parent found, go absent
    2014-09-20 15:59:40, Info                  CBS    Appl: detect Parent, Package: Package_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0, Parent: Microsoft-Windows-WinPE-LanguagePack-Package~31bf3856ad364e35~amd64~nl-NL~6.1.7601.17514,
    Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present
    2014-09-20 15:59:40, Info                  CBS    Appl: detectParent: package: Package_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0, no parent found, go absent
    2014-09-20 15:59:40, Info                  CBS    Appl: detect Parent, Package: Package_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0, Parent: Microsoft-Windows-WinPE-LanguagePack-Package~31bf3856ad364e35~amd64~pl-PL~6.1.7601.17514,
    Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present
    2014-09-20 15:59:40, Info                  CBS    Appl: detectParent: package: Package_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0, no parent found, go absent
    2014-09-20 15:59:40, Info                  CBS    Appl: detect Parent, Package: Package_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0, Parent: Microsoft-Windows-WinPE-LanguagePack-Package~31bf3856ad364e35~amd64~pt-BR~6.1.7601.17514,
    Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present
    2014-09-20 15:59:40, Info                  CBS    Appl: detectParent: package: Package_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0, no parent found, go absent
    2014-09-20 15:59:40, Info                  CBS    Appl: detect Parent, Package: Package_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0, Parent: Microsoft-Windows-WinPE-LanguagePack-Package~31bf3856ad364e35~amd64~pt-PT~6.1.7601.17514,
    Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present
    2014-09-20 15:59:40, Info                  CBS    Appl: detectParent: package: Package_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0, no parent found, go absent
    2014-09-20 15:59:40, Info                  CBS    Appl: detect Parent, Package: Package_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0, Parent: Microsoft-Windows-WinPE-LanguagePack-Package~31bf3856ad364e35~amd64~ru-RU~6.1.7601.17514,
    Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present
    2014-09-20 15:59:40, Info                  CBS    Appl: detectParent: package: Package_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0, no parent found, go absent
    2014-09-20 15:59:40, Info                  CBS    Appl: detect Parent, Package: Package_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0, Parent: Microsoft-Windows-WinPE-LanguagePack-Package~31bf3856ad364e35~amd64~sv-SE~6.1.7601.17514,
    Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present
    2014-09-20 15:59:40, Info                  CBS    Appl: detectParent: package: Package_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0, no parent found, go absent
    2014-09-20 15:59:40, Info                  CBS    Appl: detect Parent, Package: Package_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0, Parent: Microsoft-Windows-WinPE-LanguagePack-Package~31bf3856ad364e35~amd64~tr-TR~6.1.7601.17514,
    Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present
    2014-09-20 15:59:40, Info                  CBS    Appl: detectParent: package: Package_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0, no parent found, go absent
    2014-09-20 15:59:40, Info                  CBS    Appl: detect Parent, Package: Package_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0, Parent: Microsoft-Windows-WinPE-LanguagePack-Package~31bf3856ad364e35~amd64~zh-CN~6.1.7601.17514,
    Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present
    2014-09-20 15:59:40, Info                  CBS    Appl: detectParent: package: Package_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0, no parent found, go absent
    2014-09-20 15:59:40, Info                  CBS    Appl: detect Parent, Package: Package_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0, Parent: Microsoft-Windows-WinPE-LanguagePack-Package~31bf3856ad364e35~amd64~zh-TW~6.1.7601.17514,
    Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present
    2014-09-20 15:59:40, Info                  CBS    Appl: detectParent: package: Package_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0, no parent found, go absent
    2014-09-20 15:59:40, Info                  CBS    Appl: detect Parent, Package: Package_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0, Parent: Microsoft-Windows-WinPE-LanguagePack-Package~31bf3856ad364e35~amd64~zh-HK~6.1.7601.17514,
    Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present
    2014-09-20 15:59:40, Info                  CBS    Appl: detectParent: package: Package_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0, no parent found, go absent
    2014-09-20 15:59:40, Info                  CBS    Appl: detect Parent, Package: Package_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0, Parent: Microsoft-Windows-WinPE-Package~31bf3856ad364e35~amd64~~6.1.7601.17514,
    Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present
    2014-09-20 15:59:40, Info                  CBS    Appl: detectParent: package: Package_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0, no parent found, go absent
    2014-09-20 15:59:40, Info                  CBS    Appl: detect Parent, Package: Package_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0, Parent: Microsoft-Windows-CredentialManagementRole~31bf3856ad364e35~amd64~ar-SA~6.1.7601.17514,
    Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present
    2014-09-20 15:59:40, Info                  CBS    Appl: detectParent: package: Package_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0, no parent found, go absent
    2014-09-20 15:59:40, Info                  CBS    Appl: detect Parent, Package: Package_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0, Parent: Microsoft-Windows-CredentialManagementRole~31bf3856ad364e35~amd64~en-US~6.1.7601.17514,
    Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present
    2014-09-20 15:59:40, Info                  CBS    Appl: detectParent: package: Package_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0, parent found: Microsoft-Windows-CredentialManagementRole~31bf3856ad364e35~amd64~en-US~6.1.7601.17514,
    state: Installed
    2014-09-20 15:59:40, Info                  CBS    Appl: detect Parent, Package: Package_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0, disposition state from detectParent: Installed
    2014-09-20 15:59:40, Info                  CBS    Appl: Evaluating package applicability for package Package_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0, applicable state: Installed
    2014-09-20 15:59:40, Info                  CBS    Exec: Asynchrous operation, session completes later
    2014-09-20 15:59:40, Info                  CBS    Asynchronous Session: 30397638_708980038 finalized. [HRESULT = 0x00000000 - S_OK]
    2014-09-20 15:59:40, Info                  CBS    Blocked system sleep; prior state: 0x80000000
    2014-09-20 15:59:40, Info                  CBS    Exec: Processing started.  Client: WindowsUpdateAgent, Session: 30397638_708980038, Package: Package_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0
    2014-09-20 15:59:40, Info                  CBS    Exec: Using execution sequence: 693
    2014-09-20 15:59:40, Info                  CBS    Reboot mark refs incremented to: 1
    2014-09-20 15:59:40, Info                  CBS    Disabling LKG boot option
    2014-09-20 15:59:40, Info                  CBS    Client specifies CbsMovePayload, or client is Windows Update, will move payload to system.

Maybe you are looking for