CS module - service material

Hi everyone,
Iam undergoing training in CS module.  For a material type DIEN- service material, what are the views to be selected. It has a valuation class 3200.
What is the modification key used for posting in the transaction code OBYC of GBB?
Iam receiving a error message, saying that "Not possible to determine a consumption account" while I create the sales order.
Can anyone solve my problem?
Regards,
Srinivasan

Hi!
     I am running into the same error of not finding the consumption account in my sales order.......I was wondering if u fiugure out the problem and perhaps would like to share the solution..
Thanks
Raj

Similar Messages

  • PR need to generate for Service material in third party process

    Dear All
    Is it possible to create Service PR for the service material in sale order like third party material.process
    Please suggest how to configure the same?
    Regards

    Hi,
    It is very much possible. please creat the third party vendor, and the service material.
    Do partner determination for the vendor in CS module and follow the ref. links.
    http://sap-sd-articles.blogspot.com/2009/03/sap-customer-service-processing-sd-sls.html
    http://www.sap-img.com/sap-sd/process-flow-for-3rd-party-sales.htm
    Also maintain copy controls for sales order type to billing type in case you want to use SD module itself.
    Regards
    DSR

  • Creating a service material.

    Hi All,
    One  of the user has sent a request to create a service material (Security Software). This is mainly for to improve security of the current billing  cycle. I used T-Code MM01 to created the material but later on instructed to create this material using T-code AC03. What is the difference of these two t codes when we create service material.Please explain.
    Thanks,
    Ama

    Hi,
    Service Material: Service is an intangible material. Since services cannot be stored and regarded as non-transportable and non-stockable. Typical services are commercial services, transport services, bank and insurance services, goods from cultural organizations and the mass media, as well as services provided by the public security forces or the education and health sectors.
    In case of Service ( if vendor providing to you)
    To map in SAP, we do maintain Service master (AC03) and create purchase order (ME21N) to vendor mentioning Cost Object and Item Category (D).Then service receipt in ML81N, Invoice verification ( MIRO ) and payment to vendor (F-53)
    In case of Material:
    We do create material (MM01), Purchase order; receive goods (MIGO) physically and Invoice verification and then payment to vendor.
    Note: Also Services are managed in the SAP R/3 System with DIEN material type (if you are providing service to customer)
    Regards,
    Biju K

  • Issue in generating Invoice with standard and service material

    There is one scenario where along with standard material (i.e Tube bending machine) they charge the customer for the Design and Development of a machine (which is a service). Is it possible to make a standard order with the standard material(with excise and cst/vat) and service material (with service tax only) in one single order?
    I have tried with both the material in a single order but while making invoice system is taking only the standard material as in  item category we have mentioned Billing relevance from delivery document. And service material will not have the delivery.
    I would be thankful if you could spare some time and check the exact problem.

    Hello,
    Yes.. this is a common problem when you use Delivery relevent material and service material in the same order. Why don't you use the service material in differnt order and invoice it? or do you have any restriction like the delivery relevent material and the service material should be billed in one invoice?
    Prase

  • XML Publisher with Service Module - Service Request Reports -- URGENT

    Hi all ... any pointers/help/guidance with the problem listed below would be much appreciated.
    I'm working in the context of the Oracle Service Module & Service Request Reports.
    I'm required to configure the XML Publisher Responsibility seeded functionality with the service module reports.
    Listed below are the two reporting requirements that I'm considering , corresponding to the following seeded XMLP Responsibility seeded components:
    (I'm quoting an extract from the Oracle TeleService Implementation & User Guide here).
    Detailed Report
    Data Definition: Service Request Detail Definition (CS_SR_DETAIL_DEF)
    Corresponding Template: Service Request Detail Report Template (CS_SR_DETAIL_TMP.en)
    Template Description: Includes all of the available service request attributes including charges, the two descriptive flexfields, and extensible attributes.
    Summary Report
    Data Definition: Service Request Summary Definition (CS_SR_SUMMARY_DEF)
    Corresponding Template: Service Request Summary Report Template (CS_SR_SUMMARY_TMP_en)
    Template Description: Includes a subset of the detailed report attributes including the same charges information as the detailed report.
    When I log into the EBS >> XML Publisher Administrator Responsibility >> Service Application ... I find these seeded XMLP components, together with the preview data, downloadable templates & sample output.
    The question is:
    Where (responsibility/application/navigation/etc.) do I find the seeded EBS Service Reports to provide the expected XML input to the seeded XMLP Service Request Data Definitions & Templates????
    Notes ...
    I have found the following two reports, under the Service Application in EBS, set their output type to XML and viewed the output of the submitted request:
    - Service Request Detail Report
    - Service Request Summary Report
    ... but each of these two reports produce XML output of a different data model/structure to that expected by each of the corresponding seeded XMLP data-definitions/templates.
    Additionally, I cannot find any corresponding concurrent program definitions on the system with the same SHORT-NAME/CODE as the seeded XMLP data definitions themselves i.e. CS_SR_DETAIL_DEF and CS_SR_SUMMARY_DEF.
    Are the necessary reports not actually seeded within EBS? Do the seeded XMLP data definitions & templates require development of new Concurrent Programs from scratch to access the database tables and provide the necessary data/input, or am I missing something here??

    I am sure you found a solution to your problem. If not, to give a pointer to this issue, I guess these reports are gererated right from the service request screen and this definition is used there.This report can be generated from several places based on where you are within SR scree.
    Thanks
    Nagamohan

  • Unable to assign the service material to campaign

    Hi Experts,
    When i tried to assign service material to Campaign for giving offers to customers through Campaign i am getting below error.
    Can anybody help me to solve this issue.
    error: Invalid Parent Category for product SRV_BALANCING
    Regards
    Nagaraju

    Hi,
    There is a similar thread here:
    Error: Invalid parent category for Product XX
    Regards,
    Parul

  • Function modules for material and description

    Hi,
    Pls let me know the function module for material and description.
    Regards,
    Bala

    Hi,
    Please use FM: MD_MATERIAL_GET_TEXT
    Reagrds
    Raju

  • No PO Price tab when we create the PO for Service Material

    Hi MM Guru's
    when I tried to create the PO from PR for Service Material Type (DIEN), PO price Tab is not appearing in PO
    can anyone let me know why this PO price tab is not coming in case of DIEN material type
    Thanks in Advance
    Priya
    Edited by: Priya Kansal on Apr 23, 2010 6:16 PM

    >
    Priya Kansal wrote:
    > Hi
    >
    > There is no condition Tab at Item and header level
    >
    > Thanks
    How this is possible. You are creating PO in ME21n, right? It should be there. Look closely.

  • PO for Service Material

    Hi Experts,
    Greetings to all...
    I wish to ask a question.
    I wanted to create a PO for Service material. The service material that I have created is using MM01 and selected the type of material as DIEN and maintained the data.
    I am trying to create PO with ME21N and specified the item category = D and account assignment = K and specified other data
    when I specify the material number (means the service) that i created above it says that material doesnt exist.
    I tried the other way by specifying the Short Text and in the "Service" tab of item detail I specified the material number and there also i got the error that the material doesnt exist.
    Please suggest if I have missed any steps.
    Regards,
    UK.

    Hi,
    I think ( not sure)
    If we use a Material number by DIEN, we cannot use Item Category D
    so i think you can user service master for same
    check following link for knowledge base only not solution from my side
    [http://wiki.sdn.sap.com/wiki/display/ERPSCM/BasicServicePurchaseOrderProcess-DIEN+Material]
    Regards
    Kailas Ugale
    Edited by: kailasugale on Mar 6, 2012 9:33 AM

  • Service Material and Costing

    Hi
    We have set up a service material DIEN and placed a Sales Order and got it to Billing.
    The acounting doc is not creating due to "No standard cost for material".
    The standard material type DIEN does not have costing views. It is a service and therefore nothing to cost. .. but how do I prevent this?
    Any clues appreciated.
    Thanks
    Lee

    Hi
    Your requirement class settings must allow sales order as a cost object
    1. Go to sale order, procurement tab
    2. Check whats the req type
    3. Go to OVZH and check whats the req class assigned to this req type
    4. Go to OVZG and check whats the acount assignment cateory in req class.. Ideally, it should be E in your case
    5. The account assignment catg shud have consumption posting field as E
    6. Your Req Class would have Costing indicator / Costing Id, etc.. Choose the settings suitable to you...
    Ideally, it can be "Automatic Costing & Marking"
    br, Ajay M

  • Service material to be returned

    I have a sale oredr with BOM material in which one of the component is a service material. Now after billing when i try to do returns referring to the billing doc , the the service material alone is not getting copied to the returns order. It gives the message material not determined pls help. have done all the settings still it doesnt work

    Hi,
    I assume that Service material must be involved for the installation cost tracking.
    Please verify the business rules.
    As per Standard practice Service once performed canu2019t be me returned like a physical material and hence the cost involved as expense to the customer.
    If at all you want that cost should also be considered then I would like to suggest try using the non Stock material instead of service material in your BOB and keep this service material as Free of cost material with the material that u are selling to create the service order further to track the Service operations.
    Hope this will help you resolve or at least a hint to lead the resolution.
    Do share if you find any alternative solution for the same.
    Thank You.
    RB

  • Combine billing of service material and std. material

    Hi all,
    i have a query regarding my client requirement is they are creating a bill manually with two different kind of mat. with two type of taxes i.e. Service tax and vat. example this invoice has 5 line items 1-3 are the chemicals which are deliverable and 4-5 are service items are not relevant for deliver. from 1-3 they will charge Vat% and 4-5 at service tax we have two doc. type one is for chemicals and other one is for services, can i design a new document type to do both in one, not able to understand please help...
    Vivek Sharma

    For these kind of business process,
    Maintain to 2 diff Item cat for Deliverable(TAN) and service items(TAS) based on there deliverable and service characteristics/functionality.
    I Cat determination for same sales doc type, maintain 2 different I Cat Group in material master for Deliverable and service items. Accordingly, your Deliverable and service items will determine there respective I Cat in sales doc.
    Now, formulate wisely include both VAT and Service tax condition type accordingly into your pricing procedure.
    So, when your maintaining Deliverable material, in Sales:Sales org1 tab, in Tax data section, accordingly maintain TAX Classification for VAT Condition Type as Taxable and service tax condition type TAX Classification as NO TAX (or as according to your tax classification tax condition types). And accordingly, maintain tax classification for your service material.
    Thereafter, maintain condition record for VAT & service tax as per requirement.
    Hope it solves your query.
    Thanks & Regards,
    JP

  • Service / Material Long text Repetation in PO Print,

    Dear ALL,
    I have a requirement where in the Service activities do have a Long text going up to 1 or 2 paragraphs, these long text gets printed in the POs getting created using this service activities,
    but we mainly have many service activities having the same long text  description, so when i use these 5-6 service activities in the PO, the service activity long text gets repeated 5- 6 times in the POs, it is filling the PO print page,
    can we have a check to restrict PO long text appearing in PO print so that it is not repeated, can we have a check and option to choose which text from Service activity to appear and which can be restricted, any check or tick box which allows to have or not have a specific Service / Material master basic data Long text in print outs.
    alternatively can we maintain Long Text at Material Groups level or is there any way to maintain and bring Long texts inside POs
    Thanks and regards
    S Kumar
    Edited by: KumarSAP&SAP on Aug 23, 2011 10:38 AM

    Hi Kumar,
    Chek with  your ABAPer  to achieve the  Requirement ,  I think most of requirement can be achieve through the form  set up
    But i  doubt that you can maintain the long text in Material group level

  • GL accounts Hits- Sales order & Invoice ( for Service Material)

    Hi Gurus,
    While i create the sales order for a service material, which GL accounts hits in the system.
    and which GL accounts hits while creating an invoice for this order?
    Cheers,
    Sumith

    when you are creating an order nothing hits the GL account and when you create a bill it does. Now there are several entries in an Invoice which hits different GL account. Which specific do youwant to know. It will also differ from company to company how they manage their FI
    Regards

  • Order Related Intercompany business process for Service material

    Hi
    I am looking for some info on Intercompany Business Process for service material - Order related.
    I have created Sales order (ZBOR) copied from standard sales order (TA / OR), a billing document (ZIVA) copied from IVA, an item category (ZTAD) copied from TAD standard.
    A material type used is DIEN (Services).
    Note 63459 indicated that I have to use a copy requirement 613 for item category ZTAD. The copy requirement 613 was created by copying requirement 013 according to the attached reference.
    I did the same according to the note. When I tried to create first billing document i.e. to end customer, its fine.
    When I create second billing document i.e. intercompany billing, its going to first pricing procedure and end customer as Payee, which should not happen. Rather it should go to intercompany pricing procedure (ICAA01) and to Internal customer as payee.
    Can someone guide me how to solve this issue?

    when i run intercompany billing (ZIVA), it goes to copy control routines 613 , buts its picking end customer pricing procedure and payee as end customer , not picking intercompany pricing procedure and internal customer as Payee.
    I am not sure what to do with 613 routinees as suggested by OSS note. All is i created this 613 copying from 13.
    Do i need to develop the logic of picking correct intercompany pricing procedure i.e ICAA01 , and need to get the right payee and some header information in this 613 routine . which means automatic pricing procedure determination is not done using customization in Order related Intercompany billing . Am i right to understand?
    Please suggest me how do i solve this issue.
    Please send it to my [email protected] email too.

Maybe you are looking for