Cs Review not connecting

When I fired up premiere cs5.5 on Monday my cs review window would not allow me to log in. The message displayed that cs review has been disabled and that I'd need to contact my internal IT for help but I'm working remote out of my home office and the only connection I have to the Internet is wired through a linksys router. It has worked fine for months. I updated the software to the latest version but it did not resolve the problem.  I can't find a place to enable cs review.

Adobe sent me this when I posted it on the support portal:
would like to inform you that the issue you are facing may have multiple reasons.Well I am providing you a set of steps that you need to perform in order to resolve this issue.
Step 1) Log in as a user with administrator privileges (Mac OS X)
To log in as a user with administrator privileges:
1. From the Apple menu, choose Log Out.
2. Click Log Out when the system returns the message "Are you sure you want to quit all applications and log out now?"
3. When the login screen appears, select a user with administrator privileges, type the appropriate password, and then press Return.
Step 2) Re-create the premier Pro CS5.5 preferences files.
You can re-create the Premier Pro CS5.5 preferences files to eliminate problems caused by a damaged preferences files.
Note: Re-creating the Premier Pro CS5.5 preferences files restores settings to their defaults.
To re-create the CS5.5 preferences [[file or files]]:
1. Quit Premier Pro CS5.5.
2. Drag the Users>[Username]>Library>Application Support>Adobe>Premiere Pro>5.5 folder to the Trash.
3. Restart Premier Pro CS5.5.
Step 3) Run Premier Pro CS5.5 while no other applications are running.
To maximize available RAM and reduce the chance that another application may conflict with Premier Pro CS5.5, quit open applications, and then restart Premier Pro CS5.5.
If applications don't quit as expected, then force quit them.
To force quit open applications:
1. Choose Force Quit from the Apple menu.
2. In the Force Quit Applications dialog box, select an application, and then click Force Quit.
Note: Don't select the Finder, which is the core Mac OS component.
3. Click Force Quit again when Mac OS returns the alert "Do you want to force [[APPLICATION]] to quit?"
4. Restart CS5, try to re-create the error, and continue as follows:
* If the error doesn't occur, then the application you selected in step 2 conflicts with CS5.
* If the error occurs, then repeat steps 3-4; or, if you've quit all open applications, then proceed to the next task.
Step 4) Start the system in Safe Boot mode (Mac OS X)
To start the system in Safe Boot mode:
1. Restart the Macintosh. Press and hold the Shift key immediately after you hear the startup tone.
2. Release the Shift key when the Apple logo appears. Safe Boot appears on the Mac OS X startup screen.
Step 5) Please uninstall the latest update that you installed and see if still you are unable to use CS Review.
This should resolve your issue. If it does, please let us know, however in case it does not; please revert with any new information that you might want to add which will help us in resolving your issue.
That didn't help my issue.  What finally solved it was uninstalling the whole cs5.5 suite and then re-installing it.  It was kind of a pain but at least it works now.  Hopefully they'll adress this issue in the next update.  I would recommend NOT updating your software if you use CS Review until you hear from adobe about the next update having fixed it.

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    Message was edited by: Gary702
    Message was edited by: Gary702

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    and other basics still work (or don't) thereby narrowing the issue?
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    different topics online; I have read about, but not experienced them.
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