Cs says acrobat installed, but its not. osx mavericks

hello. i want to download and install acrobat as per my subscription. however the creative cloud client says that it is already installed and will not let me download it again.  I am on osx 10.9 mavericks

Hi Glenn,
Please refer the knowledge base article: http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html and try installing Acrobat again.
Regards,
Romit Sinha

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