Cs12 trial not responding when installed, windows 7 64bit...how to fix??

cs12 trial not responding when installed, windows 7 64bit...how to fix??
Not a very good recommendation for buying the app!!!!
Does anyone at Adobe follow these questions??? If so please respond (your app will not!!)

Hi wcarlstrom,
Adobe CS12 is unheard of. Adobe Creative Suite's latest version is CS6.
Please be specific as to what software you are trying to install, OS version etc so that I may be able to help you.

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Your question falls into the paid support category which requires a more in-depth level of support. Please visit the below link to see the various
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