CS2 freezes when saving files

I'm running Windows 7 Ultimate 64 Bit and suddenly my files freeze when saving. Runing version 9.0.2. Can anyone help?

Photoshop CS2. When I work on a file and click "save" it freezes. If I click save as, using the same name it freezes. If I save it and number or change the file name it save correctly without freezing. i.e. Save 1.jpg' save 2.jpg etc.

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Preview freezes when saving file.

I recently upgraded my iMac to Lion Server and have been having issues with saving files using Preview.
Everytime I Print -> Open PDF in Preview, and try to save, Preview just hangs and I have to do a force quit
This also happens if I have a pdf opened File ->Duplicate -> Save...

Another odd behavior that I am experiencing is when I "Right-click" Preview app on the Dock and select "Show all Windows" several PDF's that have been closed are still showing up as opened. I have gone as far as trying to delete all the files in com.apple.Preview.savedState, but this does not fix it.

ALL CS6 Apps Freeze When SAVING file to External HD

Ok Adobe, help me out here before I reconsider my longstanding glee with Master Suite CS4. I recently subscribed to the Creative Cloud, downloaded, installed and activated ALL applications. All applications have since been updated via the Adobe updater and no other updates show as available. Note: since first issue, this process has been repeated to ensure a complete and successful instal.
All applications open and are fully functional, with a few speed issues in Photoshop and Illustrator noticed so far.
Now, immediately upon installing CS6 via Creative Cloud, I can no longer SAVE any files, from any of the Adobe CS6 or CS4 apps to an external HD without the application freezing and completely crashing my system. If I click SAVE AS or work from any file on my local HD I don't have any issue, but I'm NOT going through life having to perform these multiple steps.
Once the Creative Cloud app freezes, my entire system freezes and I need to hard-restart the system. Not good...
Keep in mind, the issue appears only to happen when I'm working from a file located on any of the external HD's and trying to SAVE edits, etc. The first SAVE or SAVE AS seems to work without freeze.
NOTE: I only have issues with Adobe products and only since I installed them from the Creative Cloud. I also see that thousands of others are experiencing the same issue, but no Adobe fix has been supplied/suggested. I have not needed any Mac updates since BEFORE I installed from Creative Cloud and CS4 was working flawlessly up to the minute I subscribed to Creative Cloud.
My system Info:
- Mac OSX 10.7.4 (up to date and running flawlessly)
- Apple Time Capsule setup as external HD (not used for Time Machine)
- LaCie BigDisk external HD
- All fonts have been validated and duplicate/broken fonts removed, cache cleaned, etc.
- Open CL in Photoshop disabled with no positive results.
- Auto save is OFF on system
Questions:
1. Why did Creative Cloud install completely new CS6 apps and not upgrade to overwrite the existing CS4 apps?
2. How do we upgrade from CS4 to Creative Cloud without having two installs; previous and new versions of apps?
3. What is the fix?
4. Loyalty and enthusiasm are waning - please reply ASAP.
Long time Adobe customer - Thanks, AZH

No Adobe upgrade, except Acrobat will ever replace the old install. This has nothing to do with Creative Cloud.
Bob

Safari freezes when saving to PDF

Hi Folks
Well... Safari doesn't freeze when saving a web document to PDF, but somehow, it gets stuck for many seconds and later it pop ups a banner which says that it can't connect with Server "Martin" (me, which I guess is the name given to the MacPro).
So I'm using the MBP as "Desktop Computer" and conneted via FireWire to the MacPro. The weird thing is that I already unmounted the disks, unpluged the FireWire cable and turned off the MacPro, but the MBP still looking for the named server.
I think that's because some sharing configurations, but I'm not sharing the Printer (I don't have one, so discard that ).
So well... this issue is pretty annoying because I have to save as PDF many web documents and the "thinking" time of the computer by looking for that server is a big waste of time.
Can anybody help me here?
Thanks a lot!
Ø3
PS:
Here is a pic if needed:

Hey Linc it happens when I click on the PDF button. After a while, the pull down menu appears with the respective options, so it happens before the process of saving the file (selecting file type, folder, etc, and save).
Hope this helps you to find something. I have not tried deleting the MacPro from the Sharing Propierties in the MBP and see if the MBP keeps seeking for that server. Will try that later and update here.
Thanks for taking the time, man!
Ø3

Photoshop CS6 – Error When Saving Files

When saving files using Photoshop CS6 I randomly receive an error message that states 'Could not save image_name.tif' because of a program error'. Sometimes a save-as works but not guaranteed. The file is being saved to a mounted server volume and sometimes the only way to get the file on the server is to save to the desktop and then copy the file back to the server. The error message does not appear on any other Adobe applications, just Photoshop.

Moved from the Creative Cloud to the Photoshop forum. They will be able to help you here.

Script to require user to update comments in info window when saving file?

I work in a print production department where many different people are modifying files (InDesign, photoshop, Illustrator, etc.) on a central network every day. Users copy the file they want to work on to their desktop, modify it, and then replace the original on the network with the modified version.
It can happen, though, that either someone doesn't save their work back to the network--or the opposite, where someone inadvertently overwrites a file on the network with a version that isn't as recent. Unfortunately, the information window (the one that you can access by right-clicking a file or, in the Finder column view, clicking on the "Get Info" button) doesn't identify the most recent user of a file--just the date created, modified, last opened, etc. When files on the server are incorrect for whatever reason, it can be difficult to figure out what happened. This info can be entered manually in the "Comments" field, but users either forget or are too busy to add that step into their routine.
Can a script to written that will prompt/require them to add at least their initials, date last changed, and for what reason, in the comments field before saving? It would be ideal if the script could somehow prompt users to do this only when saving files to the network--or, failing that, at least only prompt them once if they're just saving a file they've already dragged to their desktop back to the desktop for backup reasons.
Is this possible? Truly, I know almost nothing about AppleScript, but someone here was really, really helpful last week with a file-comparison script that has saved lives already. I'm trying to learn more, but meanwhile, I thought I'd ask.
Thank you so much in advance!

I can't see any way of doing this.
It would require hooks into every application's Save dialog, which just isn't an option.
The only possible way it might work is a folder action on the network folder that somehow adds the username to the comments field of any file as it's transferred to the server. Not quite the same thing, and I've no idea how folder actions work in a multi-user environment but it might be worth a try.
The problem may be that every users' system will see the new file getting added, so every system tries to fire off the folder action, with unpredictable results.

When saving files from the internet, why doesn't Firefox 'know' to put .jpg files in "Photos" and pdf files in "Documents"?

When saving files from the internet, why doesn't Firefox 'know' to put .jpg files in "Photos" and pdf files in "Documents"? IE always saved photos in the "Photos" file and documents in the "Documents" file. Firefox makes me choose every time. Very annoying.

How about if Firefox is programmed like IE in this ONE thing...
When saving files from internet sources, if the file ends in a typical photo extension such as .jpg, .bmp, .tif etc. it defaults to save it in your PHOTOS folder.
When saving anything like a .doc, .pdf etc. it defaults to save it to your DOCUMENTS.
You could still change it to 'desktop' if that if really where you want all your photos and documents... or some other folder that you decide, but DEFAULTS to the LOGICAL folder.
I have carpal tunnel SO bad that even typing this suggestion is painful and having to make the extra click along with moving the mouse EVERY time I want to save something is painful.
ALSO, I shouldn't need a bunch of ADDONS to accomplish this. I tried downloading one and it did nothing. The problem still exists.

Modified Date is off by 5 hours when saving files to External One Touch 4

Have Googled and searched forums here but can't find an answer anywhere, but please do direct me if I've just missed it...
I back up files via Linksys wireless server to a Sentry Maxtor One Touch 4 external hard drive (originally used with PC) without problem except for the timestamp. Modified Date is always exactly 5 hours earlier. For example, if I save a file to my Mac desktop and to the external hard drive at 7:05pm, then the desktop file properties will show a modified date of 7:05pm (accurate), but the external hard drive file will show 2:05pm (off by 5 hours).
Any ideas?

Thanks for the welcome and your speedy responses, Michael and Joey. Although my technical skills are limited, I'm sure the drive is still NTFS as I did nothing to update it from use with our PC since we still have one of those in the house using the hard drive (unfortunate, I know).
However, I did just try a cheat with the time setting on the Linksys wireless server. Although I had confirmed it was correct before, it hit me that maybe I could change it to GMT-England and that would result in correct timestamping. It worked! Of course, the PC will probably be off now when saving files, but I haven't checked that yet. Any other issues/problems you think I may encounter by doing this?
If not, then I can live with the cheat. Thanks again!

InDesign CC freezes when packaging files.

InDesign CC freezes when packaging files. Just spinning beachball. Need to Force Quit. Tried resetting Prefs at startup (holding down keys), but no change. Looking for path to Default and Data files, but not finding them in Library. (D'oh!) Downloaded most recent CC versionlast night. Any ideas or should I try CC (2014)

Hi Pam,
I would certainly give CC2014 a try.
Other than that, make sure there’s no illegal characters like slashes in the file or folder names and that the path is not too long.

Can I enable autocomplete when saving files?

I'm a Mac newbie. One of the Windows features I miss is autocomple when saving files. I tend to work with .jpeg files and name them sequentially, and Windows would help me out by bringing up similar file names. I could then just change the sequence number to make a new file. Is there any way to enable or add this type of feature in 10.6?

Hi,
I have done that with the ftp adapter. In the .xsl file I wrote the following after the <xsl:stylesheet version="1.0" ....> tag:
<xsl:variable name="INFILENAME" select="ehdr:getRequestHeader('/fhdr:InboundFTPHeaderType/fhdr:fileName','fhdr=http://xmlns.oracle.com/pcbpel/adapter/ftp/;')"/>
<xsl:template match="/">
<xsl:variable name="OUTFILENAME"
select="ehdr:setOutboundHeader('/fhdr:OutboundFileHeaderType/fhdr:fileName', $INFILENAME, 'fhdr=http://xmlns.oracle.com/pcbpel/adapter/file/;')"/>
<opaque:opaqueElement>
<xsl:value-of select="/opaque:opaqueElement"/>
</opaque:opaqueElement>
</xsl:template>
</xsl:stylesheet>
To use this with the file adapter, you would have to wirte file where is written ftp.
Hope this helps,
Zaloa

Illustrator CC 18.1.0 crashes when saving files (Save As)

I recently purchased and installed Adobe Creative Cloud 2014. When using Illustrator 2014.1.0 (18.1.0), the app frequently crashes when I try to save a file (Save As... to another format such as SVG). It's not repeatable every time, but it happens fairly often enough to lose work. Occasionally, it will crash when attempting to open a file - the app freezes when I try to navigate to a folder in the Open File dialog box and then crashes. I have never seen it crash when launching the app, and I do not have any external tablets (such as Wacom) or any third-party plug-ins installed. I'm running Mac OS X 10.10 Yosemite with a 2009 13-inch MacBook Pro with 8 GB RAM and NVIDIA GeForce 9400M.
I've searched through the Adobe forums and in other online resources and have only found threads about Illustrator crashing during startup or when having incompatible third-party plug-ins or certain Wacom tablets installed, of which I have neither.
Anyone have any suggestions of a fix or workaround?
Thanks in advance!

Hi Macbook-adobe
What happens when you try to open any file from the same location where you are saving the file using Save As command ?
Will it be possible to join a connect session with me ?
Please do let me know about your time availability ?
Thanks & Regards,
Raghuveer Singh
[email protected]
Time Zone: +5:30 GMT (IST)

Soundbooth crashes when saving file as wmv or wma

Hi,
I have Soundbooth wmv and just recently I have encountered the following bug. After working on a sound file I go to 'save as' to save the file as a windows media file (wma).
Nothing happens soundbooth just seems to freeze although in the task manager it is identified as running. I also get the impression that a window is missing (Normally a window pops up when you select this I think).
Has anyone else encountered this bug, and know of anyway to resolve it before we do the whole un-install and re-install.
Saving files as MP3 etc does not cause an issue.
Thanks
Tim

Save to PDF or a pixel format? Flatten the gradient, so it gets embedded as pixel data in the EPS with a vector clipping mask? Depending on what kind of gradient you use that would look better, anyways. If the EPS cannot express your gradient as a native gradient, it will be converted a set of stacked fill objects and that may not look good at all due to the quantization and banding. It's an inherent limitation and using an old AI certainly doesn't make things easier. Also try to expand the text and separate each letter. That would change the structure of the resulting EPS file and it may be able to express your gradient fills proiperly on a per obejct basis then.
Mylenium

Browser freezes when saving or printing to pdf

I have windows 7 and acrobat 9. Lately, when I open a pdf document from an Internet browser screen I am both unable to save it or print it to pdf. When I save nothing happens. When I attempt to print to pdf it stalls at the screen where it allows you to name the document. In addition, today I received the error message from acrodist.exe that the JP2klib.dll was not found. What is happening? Why? and What should I do?

thanks so much for helping walk through troubleshooting. i tried the print to file and it did react the same as when I do save as. basically the screen blinks, does not freeze, but I am unable to find a saved file anywhere. I checked the properties and it is setup that it is supposed to give me the prompt to save with a specific name in a specific place but it isn't doing so. I looked in downloads, appfiles, desktop. I even tried looking in recently filed and searching for all .pdf. and .ps files on my c drive and can't find anything.
actotray is running in the background. in addition, when I tried to print to pdf without the print to file clicked, i noted that additionally the following were running acrobroker and avgcsrvx.exe.
i did the repair installation but am experiencing the same problems. Should I try to uninstall and then reinstall? If that is the only solution I will try that later on in the week because I am currently just using the email option as a workaround to this problem and that should get me through the week.

Office 2013 hangs when saving files to local profile locations on Windows 2012 server

We installed Office 2013 a few weeks ago instead of Office 2003 on a Windows 2012 standard terminal server. We installed the last updates and Office is up-to-date now, but we experience problems with saving word, excel and powerpoint documents when we start
a new/clean document. It's not possible to save our documents to the local profile (desktop, documents etc.), but it's no problem to save our stuff to a network share on a different server.
Word is not responding after pressing save or save as and after a few seconds we see the 'microsoft is looking for a solution and will restart microsoft word'.
We did a complete reinstall of Office 2013 and removed the old installation with the removal tool from the microsoft website, without luck. We have the same saving issues with Office 2010, so it's not an Office 2013 issue.
We were looking in the access/rights on the terminal server, because we thought that it was an access/rights issue. But unfortunately we have the same problem with an domain admin user.
I tried to disable DEP and my AVG 2012 antivirus, but this steps are also not the issue.
I'm looking for a solution and i'm working on this case for a few days now. It gives me a headache when i'm thinking about a clean installation of this server. So please contact me when you have a solution or a tip to solve this problems!
Thanks!

Hi,
In regarding of the issue, it may be caused a lot of reasons. Please check to see whether the following link is helpful:
https://support.microsoft.com/kb/313937/en-gb
http://support.microsoft.com/kb/921541/en-gb?p=1
http://support.microsoft.com/kb/271513
Then Office hang when saving the file also may be caused by a printer installation.
Check to see the following link:
http://blogs.technet.com/b/the_microsoft_excel_support_team_blog/archive/2012/04/12/excel-hangs-or-becomes-unresponsive-when-saving-or-closing-a-workbook.aspx
If you could upload the event log, I'll do deeply
research.
Thanks,
George Zhao
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
If you have any feedback on our support, please click "[email protected]"

CS6 Pshop - Alerts at startup; "All Readable Documents" not defaulting at opening; Format in file name not same as Format list when saving file

Just downloaded CS6 Design Standard. System - OS10.6.8 (about to upgrade to 10.8), iMac 27 i5Intel 4core 12GBram 2.66Ghz
As Pshop opens, I get three alerts...
1 - Could not load Enable Async I/O module because does not work with this version of Photoshop
2 - Could not load Multiprocessor Support module because does not work with this version of Photoshop
3 - Could not load FastCore Routines module because does not work with this version of Photoshop
Then asks if I want to be connected to internet or something like that. Then Pshop opens even before I click OK
None of these happened with CS5.5
I realize CS6 is 64bit. I have CS5.5 set at 32bit because of plugins.
Two issues I've noticed so far with CS6.
1 - As I open a document, the Enable selections drop down at bottom of window is not set on anything. I have to always select the All Readable Documents. Not the case in CS5.5 which was always default at All Readable Documents. Could not find anything in Prefs to this issue.
2 - When saving a document, whether RGB or CMYK, the drop down Format selections are not accurate. The first three or four do read correctly as correlating with the suffix (.jpg .tif etc) in the file name at top of window. But then the subsequent format selections below third or fourth one read as the one above it in the list.
eg: as RGB file: Saving through BMP indicates same in file name at top (.bmp). However, the next choice below that, Gif, still shows as .bmp in file name at top. And so on to bottom of list. Same with CMYK file.
Never saw this in CS5.5.
When I initially installed CS6, I noticed only item in the Plugins folder was Panels folder.... no other plugins. I thought this to be a download error of some sort and dragged basic plugins from 5.5 into 6 Plugins folder. Could this be the problem? Otherwise, I would have NO plugins in CS6
I have downloaded CS6 twice now thinking the first was corrupted. I used both download options on Adobe page - Akamai and standard
Same issues with both. One response stated this all to be a plugins problem. I have uninstalled "after market" plugins from both 5.5 & 6 SuperBladePro was the only one. Restarted CS6. Still same problems. Only items in Plugins are what came with program.

I owe an apology to the previous responder Chris C, to this issue. I misread his solution thinking he meant I needed to delete ONLY the "additional" plugins like SBPro. Which I did. But rereading, I see he meant ALL the plugins I dragged from 5.5 because the 6 plugins folder was empty.
I thought it was corrupted in download. So if you guys get points for solutions, be sure Chris gets a few since I responded saying it did not work.
In fact, after removing the 5.5 plugins from 6, everything is working fine.
Plus I didn't know the 6 plugin folder was for the "after markets" like SBPro which is good to know.
Also thanks for the fairly quick response. I'm typically dubious about forums as troubleshooting solutions.
Kinda like sending a message in a bottle out to sea. Never know when it's coming back.
Sometimes issues are urgent. Your response team has encouraged me greatly :-)
But still bummed that Chats do not support CS6 however.

CS2 freezes when saving files

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