CS2 InCopy - Personalize your software

For several yours, InCopy CS2 was being used in one of our Macs in the office. Out of the blue, it suddenly asked to "Personalize your software". It was then asking for the serial number. I typed in the serial number we have used for years and years, but now it said it was an invalid serial number.
I've reinstalled InCopy and in the installation process, it asks for a serial number. The same serial number I've been using was accepted. Then after the installation process, when I launch InCopy, it again asks to "Personalize your software". The serial number that was accepted during the installation is now being rejected.
The same thing happens to the InDesign CS2 software in the same machine. Out of the blue, it suddenly asked to "Personalize your software".
All other CS2 applications (Photoshop, Illustrator) are working properly.
I have followed what is advised here but with no luck: http://kb2.adobe.com/cps/331/331943.html
I hope somebody out there has a solution.

Could possibly be related to this:
http://kb2.adobe.com/cps/534/cpsid_53468.html
Bob

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