CS2 Installation problems with Illustrator

My company recently got me a new computer and they transferred my CS2 programs from my old computer to my new computer. Everything was working fine on my old computer in Illustrator, but on my new computer, when I open Illustrator, it opens as normal, but then all the functions at the top of the screen File...Edit...Object...Type... are grayed out and I can't access anything. I am unable to open any AI files as well. I tried uninstalling and reinstalling everything, but nothing seems to work. I tried calling Adobe by phone and they wouldn't help because I have CS2 and nothing newer. Please let me know what I can do to help resolve this as most of my work is done in Illustrator. Thank you!
Computer Information:
Windows XP Professional
Verson 2002
SP3
Dell Precision T3400
Intel Core 2 Quad CPU
Q6600 @ 2.40 GHz
2.39 GHz, 2.00 GB of RAM

The program was installed correctly. I am not sure which graphics card and screen resolution it is. But a co-worker has the exact same computer and her CS2 works perfectly fine. Also, the other programs in the Suite including Photoshop and InDesign work just fine, it is just Illustrator that doesn't open and work. I do not use a tablet.
Thank you,
Candace

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    Message was edited by:
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    Edited by: Lenvy Gee on Sep 6, 2009 2:30 AM
    Edited by: Lenvy Gee on Sep 6, 2009 2:34 AM

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    M  *****************************************************************************
    M  *
    M  *  LOCATION    SAP-Server BASIS_A23_00 on host BASED (wp 0)
    M  *  ERROR       ThSigHandler: signal
    M  *
    M  *  TIME        Mon Nov 26 08:06:26 2009
    M  *  RELEASE     700
    M  *  COMPONENT   Taskhandler
    M  *  VERSION     1
    M  *  RC          11
    M  *  MODULE      thxxhead.c
    M  *  LINE        10688
    M  *  COUNTER     1
    M  *
    M  *****************************************************************************

    M  PfStatDisconnect: disconnect statistics
    M  Entering TH_CALLHOOKS
    M  ThCallHooks: call hook >SAP-Trace buffer write< for event BEFORE_DUMP
    M  TrThHookFunc: called for WP dump
    M  ThCallHooks: call hook >ThrSaveSPAFields< for event BEFORE_DUMP
    M  ThrSaveSPAFields: save spa fields
    M  Entering ThSetStatError
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    M  ThIErrHandle: prv_action of W0: 0x8
    M  ThCallDbBreak: use db_sqlbreak
    C  CANCEL rejected, because there is no SQL statement active
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    M  ThIErrHandle: call ThrCoreInfo
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    A  ** RABAX: level LEV_RX_PXA_RELEASE_MTX entered.
    A  ** RABAX: level LEV_RX_PXA_RELEASE_MTX completed.
    A  ** RABAX: level LEV_RX_COVERAGE_ANALYSER entered.
    A  ** RABAX: level LEV_RX_COVERAGE_ANALYSER completed.
    A  ** RABAX: level LEV_RX_ROLLBACK entered.
    A  ** RABAX: level LEV_RX_ROLLBACK completed.
    A  ** RABAX: level LEV_RX_DB_ALIVE entered.
    A  ** RABAX: level LEV_RX_DB_ALIVE completed.
    A  ** RABAX: level LEV_RX_HOOKS entered.
    A  ** RABAX: level LEV_RX_HOOKS completed.
    A  ** RABAX: level LEV_RX_STANDARD entered.
    A  ** RABAX: level LEV_RX_STANDARD completed.
    A  ** RABAX: level LEV_RX_STOR_VALUES entered.
    A  ** RABAX: level LEV_RX_STOR_VALUES completed.
    A  ** RABAX: level LEV_RX_C_STACK entered.
    A  ** RABAX: level LEV_RX_C_STACK completed.
    A  ** RABAX: level LEV_RX_MEMO_CHECK entered.
    A  ** RABAX: level LEV_RX_MEMO_CHECK completed.
    A  ** RABAX: level LEV_RX_AFTER_MEMO_CHECK entered.
    A  ** RABAX: level LEV_RX_AFTER_MEMO_CHECK completed.
    A  ** RABAX: level LEV_RX_INTERFACES entered.
    A  ** RABAX: level LEV_RX_INTERFACES completed.
    A  ** RABAX: level LEV_RX_GET_MESS entered.
    A  ** RABAX: level LEV_RX_GET_MESS completed.
    A  ** RABAX: level LEV_RX_INIT_SNAP entered.
    A  ** RABAX: level LEV_RX_INIT_SNAP completed.
    A  ** RABAX: level LEV_RX_WRITE_SYSLOG entered.
    A  ** RABAX: level LEV_RX_WRITE_SYSLOG completed.
    A  ** RABAX: level LEV_RX_WRITE_SNAP entered.
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    M  ThContextId: context_id_uuid = {29019C01-7F24-F235-BD12-D1714B103838}
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    A  ** RABAX: level LEV_RX_SET_ALERT entered.
    A  ** RABAX: level LEV_RX_SET_ALERT completed.
    A  ** RABAX: level LEV_RX_COMMIT entered.
    A  ** RABAX: level LEV_RX_COMMIT completed.
    A  ** RABAX: level LEV_RX_SNAP_SYSLOG entered.
    A  ** RABAX: level LEV_RX_SNAP_SYSLOG completed.
    A  ** RABAX: level LEV_RX_RESET_PROGS entered.
    A  ** RABAX: level LEV_RX_RESET_PROGS completed.
    A  ** RABAX: level LEV_RX_STDERR entered.
    A  ** RABAX: level LEV_RX_STDERR completed.
    A  ** RABAX: level LEV_RX_RFC_ERROR entered.
    A  ** RABAX: level LEV_RX_RFC_ERROR completed.
    A  ** RABAX: level LEV_RX_RFC_CLOSE entered.
    A  ** RABAX: level LEV_RX_RFC_CLOSE completed.
    A  ** RABAX: level LEV_RX_IMC_ERROR entered.
    A  ** RABAX: level LEV_RX_IMC_ERROR completed.
    A  ** RABAX: level LEV_RX_DATASET_CLOSE entered.
    A  ** RABAX: level LEV_RX_DATASET_CLOSE completed.
    A  ** RABAX: level LEV_RX_RESET_SHMLOCKS entered.
    A  ** RABAX: level LEV_RX_RESET_SHMLOCKS completed.
    A  ** RABAX: level LEV_RX_ERROR_SAVE entered.
    A  ** RABAX: level LEV_RX_ERROR_SAVE completed.
    A  ** RABAX: level LEV_RX_ERROR_TPDA entered.
    A  ** RABAX: level LEV_RX_ERROR_TPDA completed.
    A  ** RABAX: level LEV_RX_PXA_RELEASE_RUDI entered.
    A  ** RABAX: level LEV_RX_PXA_RELEASE_RUDI completed.
    A  ** RABAX: level LEV_RX_LIVE_CACHE_CLEANUP entered.
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    A  ** RABAX: level LEV_RX_END entered.
    A  ** RABAX: level LEV_RX_END completed.
    A  ** RABAX: end RX_RETURN
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    M  ThIErrHandle: Entering ThReplyToMsg
    M  ThIErrHandle: Entering ThErrHdlUser
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    B  000 000 R/3              000000000 ACTIVE       YES YES NO  000 255 255 20401126 080533 BASIS          
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    B  statistics db_con_commit (com_total=4, com_tx=0)
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    sysno      00
    sid        A23
    systemid   562 (PC with Windows NT)
    relno      7000
    patchlevel 0
    patchno    144
    intno      20050900
    make:      multithreaded, Unicode, 64 bit, optimized
    pid        2928
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         shared lib "dw_xtc.dll" version 144 successfully loaded
         shared lib "dw_stl.dll" version 144 successfully loaded
         shared lib "dw_gui.dll" version 144 successfully loaded
         shared lib "dw_mdm.dll" version 144 successfully loaded
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    DpSysAdmExtInit: VMC (JAVA VM in WP) is not active
    DpIPCInit2: start server >BASIS_I23_00                            <
    DpShMCreate: sizeof(wp_adm)          25168     (1480)
    DpShMCreate: sizeof(tm_adm)          5652128     (28120)
    DpShMCreate: sizeof(wp_ca_adm)          24000     (80)
    DpShMCreate: sizeof(appc_ca_adm)     8000     (80)
    DpCommTableSize: max/headSize/ftSize/tableSize=500/16/552064/552080
    DpShMCreate: sizeof(comm_adm)          552080     (1088)
    DpSlockTableSize: max/headSize/ftSize/fiSize/tableSize=0/0/0/0/0
    DpShMCreate: sizeof(slock_adm)          0     (104)
    DpFileTableSize: max/headSize/ftSize/tableSize=0/0/0/0
    DpShMCreate: sizeof(file_adm)          0     (72)
    DpShMCreate: sizeof(vmc_adm)          0     (1864)
    DpShMCreate: sizeof(wall_adm)          (41664/36752/64/192)
    DpShMCreate: sizeof(gw_adm)     48
    DpShMCreate: SHM_DP_ADM_KEY          (addr: 000000000D800050, size: 6348592)
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    DpShMCreate: allocated wp_adm at 000000000D802150
    DpShMCreate: allocated tm_adm_list at 000000000D8083A0
    DpShMCreate: allocated tm_adm at 000000000D808400
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    DpShMCreate: allocated appc_ca_adm at 000000000DD72060
    DpShMCreate: allocated comm_adm at 000000000DD73FA0
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    DpShMCreate: allocated ca_info at 000000000DDFACE0
    DpShMCreate: allocated wall_adm at 000000000DDFACF0
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