CS2 on old Mac, bought new Mac and CS5 upgrade, new Mac will not recognize old serial number to acti

CS2 on old Mac, bought new Mac and CS5 upgrade, new Mac will not recognize old serial number to activate upgrade

Jakida for issues with serial numbers we will need you to contact our support team. For the best assistance, I recommend our chat support at http://adobe.ly/yxj0t6. Our chat representatives can provide a personalized experience to resolve the issue you have described.

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? changing from an older computer to a new one. LR will not recognize my serial number. Help please

I am changing from an older computer to a new one. I downloaded LR on the new one but It will not accept the serial number. Hepl please

make sure you're properly 'installing' lr using the installation files:
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

HT1557 I have lion installed on my mac. My desktop and screensaver, in system preferences, will not load. Everything else, seems to be okay. Any suggestions?

I have Lion installed on my mac. My desktop and screensaver, in system preferences will not load. I have to Force close it, after it's been open. I know that I
can change my desktop pic, by clicking "change my desktop, but I would like to understand what made it freeze up like that. All I get is that thing that looks like a piece of candy. From there, it does nothing. The rest of the system preferences work fine. It's like its caught in a loop of some kind. I would appreciate any help that I can get. Thanks.

Since you are still under the Apple warranty, please give Apple tech support a call (before your 90 day phone support expires, if you did not buy the APP yet...) If the problem is more than just a simple software glitch, they will be able to fix it right away for you...
The tech support hotline is open 24x7:
USA: 1-800-APL-CARE (1-800-275-2273)
Canada: 1-800-263-3394
World: http://www.apple.com/support/contact/phone_contacts.html

My mac has had refresh and install now my password will not work on the hardrive how do i change this?

my mac has had refresh and install now my password will not work on the hardrive how do i change this?

Boot from your install disk and when you reach the Install screen choose Change Password from the Utilities menu.
Also check this Apple article http://support.apple.com/kb/HT1631

I bought Studio MX in 2006. I have the CD and the serial Num. but when I tried to reinstall it, it would not recognize the serial number. I registered the product in 06. Back then it was called macromedia.

I bought Studio MX in 2006. I have the CD and the serial Num. but when I tried to reinstall it, it would not recognize the serial number. I registered the product in 06. Back then it was called macromedia.

MX 2006 is so old it's no longer supported. See if this helps you.
Error: Unable to Activate | Macromedia products
Nancy O.

I have a new laptop and want to keepon using Adobe Pro X. I have downloaded the programe but adobe will not accept the serial number although I am a registered user .

I have a new laptop and want to keepon using Adobe Pro X. I have downloaded the programe but adobe will not accept the serial number although I am a registered user .

Hi tapanb34358563,
Could you please let me know what error prompts on your screen when you are trying to enter the serial number.
Have you bought subscription for Acrobat, if yes then you might need to sign in at "adobe.com" using your Adobe ID credentials to activate subscription.
Let me know.
Regards,
Anubha

I purchased a new computer and also Adobe acrobat XI Pro. It has not worked properly. I uninstalled it and tried to reinstall it, but the computer will not accept the Serial number. What can I do?

I purchased a new computer and also Adobe acrobat XI Pro. It has not worked properly. I uninstalled it and tried to reinstall it, but the computer will not accept the Serial number. What can I do?

Hi,
Have you tried the help documents below:
Error "The serial number is not valid for this product" | Creative Suite
Invalid serial number error
In case of any other error message, please specify.
Regards,
Sheena

I bought Lightroom 5 and installed it. I was asked for the Serial number and I entered it. But it does not work. Why?

I bought Lightroom 5 and installed it. I was asked for the Serial number and I entered it. But it does not work. Why?

To locate the serial number:
http://helpx.adobe.com/x-productkb/global/find-serial-number.html

I have purchased a new computer and downloaded Reader. It will not let me copy books to my kobo

I have purchased a new computer and downloaded Reader. It will not let me transfer books to my kobo

Adobe Reader can't transfer books to your kobo.

I retrieved my serial number for Acrobat 8 Standard from Adobe because my system crashed. I went to the downloads and can only retrieve Acrobat 8 Pro. The installer will not take my serial number what can I do?

I retrieved my serial number for Acrobat 8 Standard from Adobe because my system crashed. I went to the downloads and can only retrieve Acrobat 8 Pro. The installer will not take my serial number what can I do?

Hi floyd99,
You can download Acrobat 8 Standard from : https://files.acrobat.com/a/preview/80aa8c58-2951-494e-808a-fb61a6b4aa29
Reagrds,
Rave

I have a disc for Photoshop CS-6 and entered the redemption code; system says I'm all set and a serial number is not needed. Install program on disc will not proceed without serial number.

I have a disc for Photoshop CS-6 and entered the redemption code; system says I'm all set and a serial number is not needed. Install program on disc will not proceed without serial number. How do I resolved this Catch-22?

Redemption Code Help
http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

I am trying to reinstall Master Collection after a computer crash and after download it will not accept the serial number that it lists on my purchased products. The purchase was in 2012.

I am trying to reinstall Master Collection after a computer crash and after download it will not accept the serial number that it lists on my purchased products. The purchase was in 2012.The message says the serial number is invalid. What do I do nest?

Hi there,
Please see help here - https://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html
If still you are facing problem, I would recommend to reach out to support through the link which is available at the bottom of the support page.
^Ani

Trying to install old PhotoShop Elements 2.0 but site does not recognize the serial number. Help?

I am trying to install an old PhotoShop disk Elements 2.0 but during installation the site does not recognize the serial number I have on my registration form. Help?

Does your serial number show on your account page?
https://www.adobe.com/account.html for serial numbers on your Adobe page... or
Lost serial # http://helpx.adobe.com/x-productkb/global/find-serial-number.html

CS 5.5 was crashing and reinstall will not take my serial number

Hello,
I was having many crashing issues on CS5.5 with Yosemite so I decided to download the trial again and reinstall. Now after the install, it will not take my serial number, even though it is listed in my adobe account history. HELP!!!!!
Also, everytime I try and open a file in photoshop cs5, it crashes. I get a GPU warning sometimes as well in Yosemite.
Thanks,
John

Sign in, activation, or connection errors | CS5.5 and later
Mylenium

Downloaded a copy of CS5 Design Standard and it will not accept my serial number. I'm on a mac, and yes I'm positive of my serial number. How can I get help?

Adobe is not recognizing my serial number for my purchased CS5 Design Standard. What can I do? Jim

Jim have you verified the serial number is the same as the one registered under your account at http://www.adobe.com/?
If so then is there a specific reason you are needing to reinstall? Is this a new installation on a new computer?

CS2 on old Mac, bought new Mac and CS5 upgrade, new Mac will not recognize old serial number to acti

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