CS2 Preflight Crashes ... How to troubleshoot

I am a IT Server guy not a CS2 user but have been drug into a problem with something called preflight in CS2.  Every time the user runs preflight the xp sp3 machine will crash and dump the user to the desktop .... The message window says it is doing something with Fonts when it crashes.  The only crash report I find is worthless.
I will admit I don't know what preflight is ... but it looks like a diagnostic to make sure the document is good to export.  Nothing in the document should be able to make the diagnostic program (Preflight).
Any Ideas ?
Thanks in advance.

I have tried the prefs thing and exporting and re importing
Here is the drwatson log
http://pastebin.com/zSDKUCpH
Thank you

Similar Messages

  • Bad problem with crashes - how to troubleshoot?

    Hi,
    I'm a new user and I'm having a lot of trouble with Premiere Pro CS6 crashing. It's so bad that I am thinking I might have to go back to FCP7 until I can get it sorted out. Can someone tell me where to begin troubleshooting this problem?
    I'm on a MacPro mid 2012, 24 Gb RAM, using ATI Radeon HD 5870.
    The OS is OSX Lion 10.7.4
    I'm using Premiere Pro 6.0.1
    It doesn't seem like I'm doing anything particularly special when the crashes occur. This morning, I just had three crashes in the space of about five minutes. I was looking at the audio waveform of a clip and adding markers so I could shorten the soundbite. It didn't seem to like me adding markers.
    Thanks so much.
    - C
    Update: It now crashes almost every time I add a marker to the audio waveform. Sometimes I get to hit save fast enough, sometimes not. If I look in Console, it says "invalid drawable." Not sure where to begin dealing with this.

    It's because you have a Mac....Sorry I had to.
    I had a similar problem with Premiere CS4, although not to the extent of your situation. The two things that seemed to fix it for me was first to upgrade the RAM (which likely is not your problem) and second to reinstall Premiere. It's a pain, but I think I might have just had a buggy install the first time.
    Hope you find a fix! Premiere is an excellent program!
    -Barrett

  • I looked on my C:\ for plugin-container.exe and deleted the file as it kept slowing down my computor, however now when I load firefox it crashes, how can I re-install this plugin to disable it properly?

    My computor had been overly slow which was not normal when looking at processes running in task manager I found plugin-container.exe to be using alot of memory. I looked online and found that this was an update of firefox which was not essential, I then looked on my C:\ drive for the application and deleted it hoping this would solve the problem as I could not find it when looking at my firefox plugins. However now when I open firefox it quickly crashes, how can I reinstall this? Do I need to reinstall firefox completely or is there a more simple solution? I have done the firefox plugin check and it can find no problems.

    Probably the easiest way is to download Firefox again from http://www.mozilla.com and re-install it.
    If you want to disable plugin-container, see the section on "Disabling crash protection" at http://kb.mozillazine.org/Plugin-container_and_out-of-process_plugins

  • My computer crashed how do I get my music from my iPod on my new computer?

    My computer crashed how do I get my music from my iPod on my new computer?

    See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
    https://discussions.apple.com/thread/2452022?start=0&tstart=0
    B-rock

  • My old computer crashed how can i get my songs from my phone into my new library?

    my old computer crashed how can i get my songs from my phone into my new library?

    See Recover your iTunes library from your iPod or iOS device.
    tt2

  • HT1420 my other computer crashed, how do i get all my iTunes media over to my new mac

    my other computer crashed, how do i get all my itunes media on my new mac?

    Copy everything from your backup copy of your computer.

  • My computer crashed, how do i download the digital format of adobe photoshop elements (I have the cd

    my computer crashed, how do i download the digital format of adobe photoshop elements (I have the cd version, redemption code and serial #) to my new computer which does not have a cd drive

    if you follow all 7 steps you can dl a trial here:  http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm l
    and activate with your serial.
    if you have a problem dl'g, you didn't follow all 7 steps.  the most common error involves failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com).

  • HT4623 My computer crashed, how do I get my iPhone to recognize a new iTunes

    My computer crashed, how do I get iTunes to work with my phone on another computer.

    Hi CarlaFranklin,
    Thanks for visiting Apple Support Communities.
    This article has the steps to sync your iPhone with a new computer:
    iOS: Syncing your data with iTunes
    http://support.apple.com/kb/HT1386
    If you're interesting in transfering or downloading content to the new computer, see this article for help:
    iTunes: How to move your music to a new computer
    http://support.apple.com/kb/HT4527
    Cheers,
    Jeremy

  • HT3819 my computer crashed, how do i put my library on a new computer

    My computer crashed, how do I get my I tunes library to my new computer? It is on my I pod.

    iDevices are not and have never been backup devices.
    Restore the media from the backup of the computer.

  • My computer crashed how do i transfer my music to new computer itunes

    my computer crashed how do i transfer my music on my iphone 4 to new my new compute???

    You can only transfer purchased music from an I Pod.  When in I tunes go to files, and click transferring purchases.  All other music is lost.

  • My computer crashed, how do I transfer all my files and apps to a new computer?

    Hi All,
    Please help! My computer crashed, how do I transfer all my files and apps on my iPad to my new computer?
    Thanks so much,
    Jeff

    '''Firefox''' is the name. ''Foxfire'' is a bio-luminescent fungus. <br />
    [http://en.wikipedia.org/wiki/Foxfire_(bioluminescence)]
    See this article for moving all your Firefox personal data to the new PC.<br />
    http://support.mozilla.com/en-US/kb/Recovering+important+data+from+an+old+profile

  • My hard drive crashed how can i get my old music from my itune account

    my hard drive crashed how can i get my old music from my itune account

    If you have the media on an iDevice then you should be able to get most of your non-iTunes purchases back as well. See this post from forum regular Zevoneer for options.
    tt2

  • I am running on OSX 10.10.1 and have a 2009 imac intel and I am having severe latency issues.  I am not familiar with macs as this is my home computer used by other family members.  Any help on how to troubleshoot why such latency issues?

    I am running on OSX 10.10.1 and have a 2009 imac intel and I am having severe latency issues.  I am not familiar with macs as this is my home computer used by other family members.  Any help on how to troubleshoot why such latency issues?

    When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.  
    These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad and start typing the name.
    The title of the Console window should be All Messages. If it isn't, select
              SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar at the top of the screen.
    Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
    Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
    Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    Some private information, such as your name, may appear in the log. Anonymize before posting.

  • How to Troubleshoot iTunes 10.6 Download Failure in Firefox 14.0.1 ??

    How to Troubleshoot iTunes 10.6 Download Failure in Firefox 14.0.1 ??
    posted Thursday, 02 August 2012 at 07:43AM PDT, by Matthew B. | @QHereKidSF
    SIMPLY-PUT !!
    I am desperate to know of any possible workaround solutions that might resolve inexplicable failure(s) to download iTunes 10.6 (http://www.apple.com/itunes/download/) in Mozilla Firefox 14.0.1 Browser for Windows 7 (64-bit) OS...!!
    FURTHER DETAILED !!
    In an aimlessly ill-informed effort to troubleshoot the "Please install Apple Application Support" ERROR Message reported subsequent to my numerous attempts to "repair/install" the most recent and otherwise previously up-to-date versions of Apple QuickTime & iTunes on my HP Pavilion dv4 Entertainment Notebook PC, running on the Windows 7 (64-bit) OS... I mistakenly (perhaps?) thought it wise to attempt to execute a complete uninstall/reinstall of both QuickTime & iTunes. Oops... YIKES !!
    Somewhere along the knotty entangled threads of my most circuitous web-research, as I browsed for information and instructional resources regarding proper procedure for (re)-installing Apple Application Support (amongst other peripheral software programs provided by Apple, Inc. as integral technical components essential to seamless & successful installation, application and operation of the most current/up-to-date versions of Apple QuickTime & Apple iTunes), I seem to recall reading explicit suggestions from well-rated community support contributors to proceed with the aforementioned course of action...
    Unfortunately, now that I no longer have either Apple QuickTime or iTunes currently installed on my Win7OS HP Pavilion Notebook PC, I continue consistently to fail at initializing either a functional download or installation solely of iTunes 10.6 -- so far!!
    When I link to the Apple iTunes 10.6 Download URL (listed herein, above!) and click the (blue) DOWNLOAD NOW Button located near mid-center of the left-sidebar in the presumably appropriate/correct browser tab window (fully framed and immediately visible in maximized view, on my screen), what seems then to occur is pretty much what one could only image/explain &/or describe as "zip/zilch, nothing/nada, absolute silence, stillness: a blatantly obvious failure to initiate functional download of anything at all, whatsoever...!!"
    Not a single hint of code or even a mere bleep/beep/blink/blip in my Win7OS or HP Pavilion Monitor Display appears before for me; ultimately, suggesting without any real certainty whatsoever that a download of the iTunes 10.6 Software Installation Package has perhaps initialized, successfully...!!?
    WHAT TO DO? What to do? ...ARGGHHH !!
    I am desperate to find a workaround solution with which to troubleshoot and ideally resolve these persistent difficulties I continue to encounter when attempting to download iTunes 10.6 via Mozilla Firefox 14.0.1 on the Win7OS (64-bit) of my HP Pavilion dv4 Entertainment Notebook PC!!
    Might there possibly be anyone -- anyone, at all!! -- out there, somewhere amidst the knotty entangled nets broadly cast far'cross the endlessly great and expansive waves of this worldwide cyberspace we share, who perhaps would know of a proper workaround fix with which I might troubleshoot my current web-computing technology crisis??
    If indeed so, please do come diving face-first forward toward me... with any decent amount of valuably trustworthy information, instruction, advice, guidance, support or even encouragement that you might be readily willing and able to provide!! Please, please...!!?
    Any worthwhile, effective assistance that's provided to me (in as short an order as possible) would be most sincerely appreciated & acknowledged widely across the web by me... with resounding cries of humble recognition, admiration, and deeply indebted gratitude!! At least, that's only as much as I can so far surmise to guarantee, at this point -- thus far and so moving forward!!
    Yes, indeed...!! That's a promise which I intend to keep; should all issues be resolved well much for and in my favor, as well as much, much sooner rather than far-too much later -- hopefully, even by the end of the coming day; one might say... *sigh* Hehe. WINK/GRIN...
    Boy o'boy, now... That sure would delight me to the nth-infinite degree, indeed! "As heck a'heaven-high: FOR SURE!!" I dare say...
    <Edited By Host>

    Do you have all pop-up blockers disabled?
    FYI: Please lose all the formatting in your posts.Simply makes it very difficult to follow.

  • How to troubleshoot approval workflow of a rejected purchase order

    Hi,
    We are working in oracle applications 11i.
    I have a purchase order with status rejected that has hanged up in the system. The user rejected PO and the document has not been transferred to the PO buyer. From the application forms -> Forward documents window, I can see that neither the user who rejected or the buyer has the document.
    From System Administrator responsibility I can see that the workflow administrator can modify a PO that is only IN PROCESS,
    what shall I do?

    please check :
    http://oracle.ittoolbox.com/groups/technical-functional/oracle-apps-l/how-to-troubleshoot-approval-workflow-of-a-rejected-purchase-order-4211332

Maybe you are looking for