CS2 Re-install issue

Can't re-install CS2. Entered serial number, no phone assist available, to give corresponding Proof of Ownership code. What do we do from here?

Have you downloaded the non-activation version from here and installed using the serial number provided there?
http://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.htm l
Your existing serial number cannot be used.

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