CS2 re-install PDF Preset issue

Just reinstalled CS2 after computer crash, everything seems to be working properly except that I'm unable to load or create new PDF Presets. Folders are all switched to shared, doesn't seem to make a difference. Latest update installed of CS2.
Any suggestions? Rushed situation.

Have you downloaded the non-activation version from here and installed using the serial number provided there?
http://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.htm l
Your existing serial number cannot be used.

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PDF preset issue

Since downloading Illustrator CC I can't change the PDF presets on my other non CC applications (CS4). I can only use [smallest file size] so obviously not helpful for most things. Has anyone else had this issue?

One thing to try is to enclose the Batch in quotes. Another is to manually save a PDF using the preset you want. I think it defaults to the last used preset.

IDCS2 default pdf presets do not appear and cannot be loaded

after upgrading to cs2 the default pdf presets in indesign and illustrator do not appear. the job options files are in the correct folder: library/application support/adobe/adobe pdf/settings, but the dial icon does not appear (it's a gray box instead).
i am also not able to make new presets or load any presets. i get the error message "cannot create the file. the folder may be write protected" or "cannot import presets from this file".
i have uninstalled and reinstalled cs2 and acrobat 8 several times to no avail. i've also repaired permissions.
i have tried the adobe phone support, and they suggest it is my operating system?
any ideas?
Power book G4 17" osx 10.4.10

I noticed this being a problem under Leopard and the update for 8.1.2 of Acrobat Pro. I just Can not get those .joboptions settings to load into IDCS2.. The permissions are set the same as those on working Macs (who are running Tiger BTW). I then opened Distiller and manually loaded each setting and resaved them out- The icons show as being .joboptions files-
IDCS2 still won't see them. It won't have anything to do with them. Oddball stuff- not every computer has the problem only those with the combination of Leopard and the Acrobat update applied. I don't have any leopard Macs with 8.1.1 or 8.1 installed so I can't report on that.

CC 2014 PDF Presets, where are they?

Hello,
Until CC2014 (specifically Illustrator) I have been able to install PDF presets on 30+ systems here in our studio by copying filename.joboptions into (on OS X) /Libaray/Application Support/Adobe/Adobe PDF/settings folder. I'm currently testing a rollout of CC 2014 and have noticed that it doesn't appear to read x.joboptions from that folder anymore. Does anyone know where Adobe is now storing the default PDF presets for the system NOT the individual users.
Thanks
- Art

Hi aizzard,
Since CC2014 every product is storing presets inside of each application folders.
For Ai any PDF custom job option files can be saved to location :
·         For locales - ja_JP, ko_KR, zh_CN, zh_TW :
o   Win: C:\Program Files\Adobe\Adobe Illustrator CC 2014\Support Files\Required\pdfsettings\settings\japan\settings\
o   Mac: \Applications\Adobe Illustrator CC 2104\ Adobe Illustrator CC 2104\Required\pdfsettings\settings\japan\settings\
·         For other Locales –
o   Win: C:\Program Files\Adobe\Adobe Illustrator CC 2014\Support Files\Required\pdfsettings\settings\mul\settings\
o   Mac: \Applications\Adobe Illustrator CC 2104\ Adobe Illustrator CC 2104\Required\pdfsettings\settings\mul\settings\
Sanjay.

PhotoShop CS2 and PDF Presets question.

Hello,
I have installed the recent free release of Adobe Photoshop CS2 on my Win 8.1 PC.
I am creating the artwork for a CD Cover, by using a CYMK template from CD-Baby.
They require that the finished artwork be submitted to them in PDF format, using the [PDF/X-4:2008] preset.
I found that Photoshop CS2 didn't come with this preset, but after searching the web, I came across this forum whereby a user posted a link to a "JobOptions" archive file at...
http://dl.dropbox.com/u/16243351/joboptions.rar
... I downloaded this RAR file and found that there was a file inside called "x4;2008.joboptions"
I installed this preset by the 'EDIT/Adobe PDF Presets/' route, and it seemed to successfully install the preset.
(No errors at least).
Now when I go to save my finished project as PDF, I am given the choice of...
* [PDF/X-1a:2001]
* [PDF/X-3:2002]
* x4;2008
(this is the exact description of each preset).
My only question is, do you think the desired [PDF/X-4:2008] was correctly installed?,
I'm not sure since the naming format is not exactly the same as the first 2 presets descriptions.
Thank you.

thanks for your reply Mylenium.
is it possible that this user preset might not exactly conform to the desired preset I'm after?
is there any way I can get a genuine copy of the factory preset [PDF/X-4:2008]?
thanks.

Missing PDF Presets in Illustrator CS2 - Please Help

I use Adobe Illustrator CS2 for work (running on Windows 7 32-bit). I am not sure how it happened, but I suddenly can ONLY save a PDF using the Illustrator Default option in the Adobe PDF Preset field. I no longer have the option to save a PDF using as Press Quality, Smallest File Size, etc.
I have searched around the web and have not been able to find any good info on how to restore these presets. Any help with correcting this would be greatly appreciated, thank you.

how to restore these presets.
By reinstalling any Adobe app that makes use of the shared PDF components. The presets themselves are stored in the pertinent program folder and also in your user data folder. In fact if you simply create a new user account they may magically show up because they were re-created/ copied with factory defaults... On the other hand that may also point to possible permissions issues with your own user account - the files may be there, but inaccessible due to insufficient privileges. Other than that really simply reinstall.
Mylenium

InDesign CS2 PDF presets not loading

I have none of the predefined joboptions for PDF listed and cannot load them - I get an error message "Cannot import presets from this file". The joboptions are all correctly in the Library/application support/Adobe/Adobe PDF/Settings folder. Also it will not even allow me to create a new file - it says "Cannot create the file. The folder may be write protected". I have gone through and made sure all folders are unlocked etc.
What is happening? Anybody else had this happen?

I have just discovered what was wrong. I have CS2 but also Acrobat Professional 8. I have just found a forum called InDesignSecrets.com and there I found that in CS2 the folder the joboptions are kept in is in a slightly different place - see below:
"Finally, where are PDF preset files saved? I left the technicalities of this until the end because most of you wont know or care (you dont need to know this location to use PDF presets in InDesign). However, for the techies among us, here is where PDF presets (both the default and customized settings) reside in Adobe Creative Suite 2 and Distiller 7:
Macintosh: Library > Application Support > Adobe PDF > Settings
Windows: Documents and Settings > All Users > Shared Documents > Adobe PDF > Settings
One other technical note is that this location has changed for Acrobat 8 Professional (and presumably Adobe Creative Suite 3). The file format for the .joboptions file hasnt changed, however. The default settings are stored in these locations:
Macintosh: Library > Application Support > Adobe > Adobe PDF > Settings
Windows: Documents and Settings > All Users > Application Data > Adobe > Adobe PDF > Settings"
Note that for CS2 the Adobe PDF is in the Application Support folder not in the Adobe folder in the Application Support folder. So I just copied the Adobe PDF folder and dropped it straight into the Application Support folder leaving the original where it was (as I need it there for Acrobat 8). I then restarted InDesign and hey presto the preset job options came in automatically - hooray!

[IDS CS2] How can I load printer presets & pdf presets

To create compliant artwork, for different media we use predefined printer and pdf presets, in InDesign.
My question is simple, in InDesign you can load these preset files via a load function in the menu, is there a similar function to load these presets into InDesign server?
Or do I have to something like the example printpreferences script for InDesign server, setting all properties manually.
Erik Bruinsma

Whow, if I had only know before...
I think I wasted a whole day, trying all kinds of complex scripts, while it could be done in two lines :-(
I almost had a working solution with Dirk's tip, but this is way easier.
Thanx

System wide PDF presets location is not working in CC

On both Mac and PC, the system wide location for PDF settings (.joboptions) does not work anymore.
/Library/Application Support/Adobe/Adobe PDF/Settings (on a Mac)
It is illogical to remove this feature. Even if that folder does not store the main default presets, which are now stored in each application, it still needs to be looked at and loaded from. It's actually illogical to store the same preset in multiple locations (i.e. each application). If there is a preset that is only for a certain application (e.g. Illustrator Default), this could be put in the application folder, but all others like High Quality, Prepress, PDF/X should be in a central location, i.e. where they used to be.
I know that each user can manually load into their own PDF presets, which then do appear in all suite apps, but this has to be done every time a new user logs into a computer.
The central location meant that all suite apps would see a custom set of presets automatically across the entire suite and across multiple versions of the suite. The other advantage to the central location is that the presets would appear in square brackets, in other words read only, so they cannot be changed by the user without saving as a new file.
Having users manually load and be able to change the presets kind of defeats the purpose of having a preset, certainly in our environment, where we need these settings to be consistent across all apps, all computers and all users.
Please put this feature back or at least honour the central location that used to be used.

Hi,
As per the description, I understand that your Office 2013 cannot open files through a network share directly.
I would like to know that how many clients/users are affected by this in your environment. It could be some specific user account settings, that the Office applications are being affected by.
I'd first suggest you try with a new Windows user profile, then verify result.
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Square brackets around name of pdf preset

Hey folks, I have custom pdf presets that are used to output PDFs from Adobe InDesign CS3 on the Windows OS. These presets are in the usual default folder: C:\Documents and Settings\All Users\Application Data\Adobe\Adobe PDF\Settings\ and are included with a bunch of the default settings. At any rate, when I open InDesign and choose Adobe PDF Presets from the File menu, all of the settings are visible. However, they all have square brackets around the name, [myCustomIDPDFPreset]. I expect this result from the default job options that ship with Adobe but not in my custom presets. This is an issue because our output scripts use the specific name of the preset to output PDF content so the inclusion of the square brackets causes it to fail. Any thoughts on how the custom presets can appear in the list without square brackets. This was how it worked in CS2. Thks, Wil

Here is a screen shot of what's in my ID CS4 PDF Export options. All have brackets.
Here's what a search for "joboptions" returns. I'm on Intel iMac running 10.5.8. CS4.

PDF presets - not recognized

hi,
i'm trying to export a pdf file for press,
when i go to pdf presets>define and choose "press quality" (or others as well)
it says on the discription : "not recognized as a valid joboptions file".
when i try to export it doesn't appear as an option.
what to do?? plz help
thanx, Lior
using indesign cs2, windows xp

Did you have an earlier version installed? I believe CS and earlier used a different preset format. .joboptions files located in \Documents and Settings\All Users\Documents\Adobe PDF\Settings should be recognized.
Peter

InDesign CS2 not exporting PDF (Vista)

I just got a new desktop computer at work with Windows Vista Business. Unfortunately there was not budget for the CS4 upgrade, so after reinstalling the Adobe Creative Suite 2 and copying over all my preferences and pdf job files, I thought I was all set to go. I loaded all my pdf .joboption files, locating the temp folder I copied them into and loading through InDesign (File | Adobe PDF Presets | Load), and then proceeded to try to export a PDF. Nothing happened. I know there is nothing wrong with my .joboption files because I've used them at work and used them at home (both WinXP systems) up until the very last day that I got my new computer setup.
I was able to export a PDF using the default .joboptions that came with InDesign. So, I'm not sure what the problem is. I'm guessing it's something to do with Vista, perhaps the location or a file setting or something. Has anyone run into this and how do I fix it? This is impacting my work and it is highly critical that I fix it, ASAP. Please help.
thanks,
Kathleen

Unfortunately I am well aware that CS2 is not supported on Vista and that I am flying in the dark here. So far as day 1 goes, I am not experiencing any issues with InDesign, Photoshop, or Illustrator yet, with the exception of the PDF export issues. I have a couple ideas about that though, so hopefully I get it resolved soon.
Kathleen

I need help convincing my workflow administrator on Illustrator PDF presets.

I need help convincing my workflow administrator on Illustrator PDF presets.
I work at a company which prints folding cartons, pressure sensitive labels, and film packaging. Esko Automation Engine 12 is our primary workflow. We use PDF files saved directly out of Illustrator as the primary file format. At times, the size of an art file can get fairly bloated from scaled images, effects, transparency, etc. The workflow and Ilustrator have a hard time dealing with the file size. It has been suggested to use the "export" function under the File Menu and save the art file as a "normalized PDF". I honestly believe Distiller isn't even remotely involved when you do this. I tried to make the case to use the settings in the dialog box which appears when you save a PDF out of Illustrator. I know for a fact that this dialog box isn't any different from what you see in Distiller. From my years of experience with Kodak Prinergy, I know things like bicubic downsampling, etc. will not hurt the file. The workflow administrator thinks otherwise. Can anybody point me in the direction of Illustrator PDF presets that would convince him otherwise?

Brian,
What is somewhat confusing in your post is your mentioning a capability to export PDF from the File Menu as a normalized PDF file. There is no such option in Adobe Illustrator, at least as it comes directly from Adobe. You may use the File=>Save As dialog to save the file as a PDF file, but PDF is not an option under File=>Export. Furthermore, in terms of the .joboptions provided by Adobe, there is no Normalized PDF joboptions settings.
You mention Esko. Is it possible that you have one of Esko's products installed that provides proprietary plug-ins to Adobe Illustrator? If so, that may be the source of this Normalized PDF option. Maybe some other participant in the is forum knows more about that, but at Adobe, we don't (for better or worse).
You mention problems with file bloat due to “scaled images, effects, transparency, etc.” Are you referring to the Illustrator .AI files or to PDF files created from same? If the issue is the .AI file size, the only thing you can do to fix that is to uncheck the save as compatible PDF file option when saving .AI. In terms of PDF files from Adobe Illustrator:
(1) Scaled images should not add anything to a PDF file size unless you take such images and attempt to upres them in Photoshop prior to creating PDF. There really is no benefit to be achieved by such upresing of the images; any competent RIP can do that itself just as well as Photoshop.
(2) Transparency only adds to the PDF file size if you create PDF with transparency already flattened, or what I would better describe as ruined. Flattening transparency often causes large raster bitmaps and/or very complex groups of vector objects to be created to simulate transparency in an opaque imaging model (such as is supported by PostScript).
You obviously need to produce PDF that can be accommodated by the rest of your workflow. Since we don't know what that is and whether it conforms to current best industry practices, we cannot make an absolute recommendation for you.
However, generally speaking, the most reliable PDF print publishing workflow would generally require that you create PDF/X-4 using the PDF/X-4 PDF preset from Adobe Illustrator (or for that matter, from InDesign as well). PDF/X-4 supports full ICC color management (including spot colors), the entire PDF imaging model, and live transparency.
- Dov

Windows Server 2008R2 running Remote Desktop Services reports printer process does not exist when installing PDF printer

Windows Server 2008R2 running Remote Desktop Services reports printer process does not exist when installing PDF printer, And when Installing network printers from the domain controller it reports it cannot connect to printer. I can ping all
network devices. I can connect to the internet.
On boot I get a netlogon 5719 error followed by service control manager errors 7023,7001 and a group policy error 1129.
Clients can connect to the remote application and RDP operates to connect to the server internally and externally.
The domain controller is another server 2008r2 box. I have scoured the internet but have not found any solutions that work yet.

Hi,
After referring to your post, it can be identified that the issue which you are facing is mostly due to some network issue in your environment. Please recheck your network connection issue between computer and domain controller.
Can you able to ping with IP address and also with fully qualified name of a domain controller in the users' and computers' domain. If it fails states that name resolution issue with computer and domain controller. Are you using MS DHCP Relay agent then there’s
available Hotfix for the particular Event ID. Please go through this KB 2459530 to fix the error event ID.
As per the net logon error 5719 which you are facing states that the client component of Netlogon was unable to locate a DC for the domain it was trying to perform an operation against. Below is one of the reason. If this is being logged on a DC and the event
refers to the DC's own domain, something might be preventing the client component of Netlogon from starting a network session (to itself or to another DC in the domain). The following event 7001 & 7023 states start & stop operation service. Please
go through beneath article for more details.
1. Event ID 5719 is logged when you start a computer
2. Netlogon 5719 and the Disappearing Domain [Controller]
3. Event ID 1129 — Microsoft-Windows-GroupPolicy
Hope it helps!
Regards.

Pdf/x-4 2010 pdf preset made via Indesign not compatible with Illustrator?

Hello all
I am working with a digital printing company and want to create a pdf preset that they can distribute to their customers to help make sure pdfs are properly made for their workflow. We've tested pdf/x-4 on their equipment and want to make that standard the base for their preset.
I made a preset in IndesignCC which shows up and is accessible in InDesignCC and PhotoshopCC, but is not accessible in IllustratorCC. It does not show up in the presets list in the "save as... pdf" dialogue. It does show up in the Edit>Adobe PDF Presets function though.
When I attempt to load the .joboptions file into Illustrator via that Adobe PDF Presets function I get the error "The preset is not recognized as a valid .joboptions file."
I noticed that IllustratorCC is using the pdf/x-4 (2008) standard, while InDesignCC is using the pdf/x-4 (2010).
Is IllustratorCC not yet compatible with the 2010 standard? If not, this is a serious wrench in the pdf preset workflow that allows the applications to share .joboptions files amongt themselves.
Any thoughts or help solving the problem of sharing that InDesign Generated preset with Illustrator would be much appreciated.
Michael Riordan
Owner/Adobe Certified Instructor
Digital DesignLab
http://www.learnadobesoftware.com

Hi jdanek, thanks for replying. PDF/x-4 supports transparency natively, supports multiple color spaces (this allows the vendor's rips to handle color conversion), and is an excellent option for their PDF print engine workflow. They want a custom variety that sets the resolution, bleed, etc. to give to their customers.
I did resolve the issue by making a new preset in Illustrator. That one is also available in InDesign and Photoshop but still, I'm curious as to why the InDesign-made preset is not compatible with Illustrator.
Michael Riordan
Owner/Adobe Certified Instructor
Digital DesignLab
http://www.learnadobesoftware.com

CS2 re-install PDF Preset issue

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