CS2 Reinstall Problems

Hi,
I'm trying to reinstall CS2, but can't seem to get past the part where you chose what programs to reinstall. Originally I just wanted to reinstall Illustrator, but decided to do a clean reinstall. However, for some reason all the programs I want to reinstall are grayed out. I removed all the components that needed to be removed as suggested by Adobe and still I can't select anything.
This has happened before and I can't figure out what I did then to fix it. Very frustrating.

Me too. My hard drive crashed and the Apple store put in a new hard drive and reloaded my software from back up. However now the CS2 programs won't launch. So I thought if I reinstalled, it might do the trick. However I'm running into the same issue as you are. Did you resolve it?

Similar Messages

CS2 reinstall problem

Cloned my system onto a new HD. swapped HDs. everything works fine except photoshop CS2. it crashes during startup. get error message on log -
"The domain/default pair of (/tmp/com.adobe.ami, AMIIsSuite) does not exist
2012-03-15 13:51:01.905 defaults[1271]
The domain/default pair of (/Volumes/Adobe(R) Photoshop(R) CS2/Adobe(R) Photoshop(R) CS2/Adobe Photoshop CS2.mpkg/Contents/Packages/Adobe Photoshop CS2 Application.pkg/Contents/Resources/RegExList, 11) does not exist
2012-03-15 13:51:03.016 defaults[1278]
The domain/default pair of (, AMIProductID) does not exist
execution error: Can't make «class orig» of alias "HD:Library:Application"
tried re-install from disc. no joy - same result.
what's wrong? need it badly! how do I completely uninstall before reinstall
Mac ibook, OS10.4

I would deactivate and uninstall. THen use the disks to install. If you downloaded hopefully you burned a copy and can use that.
Adobe does have a Script Cleaner that will remove all uninstalled pieces. Not sure if you need it, but would not hurt to use.
If downloaded and no copy believe you can still download my going to "My Adobe" link in header above. If you registered it go you your account.
Hope this gets you back up working.

InDesign CS2 Printing Problems

I teach in a Mac computer Lab (mac OS X) and InDesign CS2 is a huge headache for me; my students can't print their work half the time. I read online a lot of member posts about InDesign CS2 printing problems. Would a CS3 upgrade help?

CS3 upgrades are no longer available now that CS4 is out!
Perhaps if you described your particular problems, members of this forum could assist you. Note however, that CS2 was not supported on MacOS X 10.5 (Leopard).
- Dov

How do I fix Creative Suite CS2 reinstall with error message "Missing or Invalid Personalization Inf

How do I fix Creative Suite CS2 reinstall on same Windows 7 Pro machine, with error message "Missing or Invalid Personalization Information / Missing Resources Library" when I attempt to reinstall from installation disk set? Was having trouble with Adobe Acrobat Pro 8; Uninstalled and am now stuck. You can email me if you like at [email protected] Thank you.

Hi Bill:
     I don't remember deactivating (after my XP PRO harddrive scattered)
when I did the first Windows 7 pro install of these programs and it went
fairly well except AA8 was a little problematic when converting from MS
Word.
     In my case the AA8 came with a Studio 8 suite of programs as follows:
     1) A Studio 8 installation disk
     2) A Creative Suite CS2 Premium set of installation disks.
     3) A Creative Suite 2.3 Premium upgrade disk with AA8
     I uninstalled AA8 and when I tried reinstallation the directions
said to do the Creative Suite CS2 Premium set of installation disks
first followed by the Creative Suite 2.3 Premium upgrade disk with AA8.
Now I'm stuck; What a mess.
     Thanks for trying to help.
     I will do as you suggest and go to
http://forums.adobe.com/community/creativesuites but FYI:
Bob Lane

Photoshop cs2 v9 problem

Hi
I am a new member who could do with some help and advice with the following problem after installing cs2 on my computer everything works fine for a period of time but then when I try to open the program it tells me that the owners name and serial number cannot be found and the program shuts down
If I reinstall the program everything works fine again but after aperiod of time it happens again I checked through the adobe site and found that this also happens with elements 4 and what to do to cure it but nothing for cs2 any advice please
Doug

I would call tech support. Maybe get a virus scanner for your system.

Adobe CS2 Install problem

Hey, i've recently bought my first Mac, a white 2.0 Macbook. So far i'm loving it! but i can't install correctly Adobe CS2. After the install is finished (apparently OK) when I open Photoshop it tells me that there are some missing files and that i have to reinstall. I did it a couple of times but i can't make it work. Can somebody help me with this please??
Macbook Mac OS X (10.4.8)

I didn't have any previous version installed, my macbook is brand new. My problem is perfectly explained here and I did what it says to solve it..but I just can't.
http://www.adobe.com/support/techdocs/333517.html
I've created the "ScriptingAdditions" folder and nothing. I've found (on the web) the "Adobe Unit Types" file and copied it into that folder and nothing happend.
Do anyone knows what's going on?? Thanks
Macbook Mac OS X (10.4.8)
Macbook Mac OS X (10.4.8)

CS2 Reinstalled - Now Won't Open

Several weeks ago, iMac G5 crashed. Reinstalled Mac OS (archive and install) and updated all the way back to 10.4.11. Moved files from Previous System to new System. Clearly didn't get 'em all moved. Photoshop CS2 was a little erratic, but it worked. (Illustrator CS2 worked fine).
Several days ago, a handful of fonts totally disappeared from Suitcase Fusion, which, until then has been quite reliable. (Fonts couldn't be found anywhere on computer.) Suitcase Fusion support recommended reinstalling the application and then recreating Suitcase Fusion's Font Vault. Successfully completed.
Then Photoshop wouldn't open. Decided it was time to uninstall CS2 and reinstall it. Followed Adobe's enclosed pdf of uninstall instructions. Clearly didn't get me totally installed because the installation DVDs wouldn't allow the reinstall. Detective work led to removing more obtuse files. Ah-ha. Now, CS2 DVDs would allow installation. Installed successfully. Ran all upgrades.
Now Photoshop and Illustrator won't open. (I don't use InDesign or GoLive. Haven't tried Acrobat.) Both Photoshop and Illustrator go thru almost all their process of opening and then, just before opening should be complete, they crash. In the "Report to Apple" window, both reveal almost the same problem:
PHOTOSHOP
Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_INVALID_ADDRESS (0x0001) at 0xbf7ffad0
ILLUSTRATOR
Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_INVALID_ADDRESS (0x0001) at 0xbf7ffaa0
Suggestions to get me back on track would be greatly appreciated. Thanks, Bill

Thanks for the suggestions, but still no luck.
1) Photoshop failed to open in an alternate user. Same error message in the "Send to Apple" window.
2) The machine is maxed out at 2GB RAM. I've not opened the case in more than 6 months. "About this Mac" says there's 2GB RAM.
A thought -- should I try to uninstall all of Photoshop and Illustrator again and then reinstall only these two applications? (Acrobat and InDesign open just fine after the reinstall of a couple of days ago. I didn't install GoLive b/c I don't use it.)
If yes, can someone point me to better instructions for uninstalling Photoshop and Illustrator than the incomplete information in the "How to Uninstall" on the first disc of the CS2 installation set? As I wrote earlier, when I use these instructions several days ago, all the applications were grayed-out in the installer b/c components were still scattered about. Using Spotlight, I searched for every single file that seemed to have something to do w/ the various CS2 applications, deleted those files, and then the installer showed the applications as active. That's when I executed the reinstall that has only half the applications working.
My continued thanks for any guidance ...
Bill

Font book or CS2 font problem?

I am using a mac Pro, running OS 10.4.11, w/ CS2. I am having a problem with either font book or CS2. Certain fonts are not viewing correctly when I use them in CS2 programs. I get a font error when I open the file, and when I try to fix the font by choosing the same name again, the font appears as another font entirely (in fact after I closed and reopened everything the font it substituted changed, and if I choose italic it changes fonts again). I do not know if the issue is with font book or CS2, but I have installed around 1500 fonts, and have had some other minor issues when I open files in Adobe programs, with fonts not showing up even though they are installed and enabled. I fix that problem by disabling the font and then re-enabling it and it then shows up in the font list.
So after all that, my question is what should I do? Should I reinstall CS2? Or is the problem more likely cause by font book?
Thanks

Font Book is an inadequate font manager made by Apple for managing the few meger fonts Apple includes with the system.
FAP is a robust font manager made for professionals with thousands of fonts

Cs2 loading problem

I reinstalled cs2 after my laptop crashed, now when I open illustrator it exits immediatly with out warning. It does not give any errors, it just closes within 2 seconds of opening. Any ideas on fixing this problem?

abshelnutt,
The preferences may be corrupt even when you first install, so you may start by trying to Move the folder
If that does not help, there may be a number of other issues, which you may test (some are unlikely, unless you have installed other things before Illy or they need updates):
1. Corrupt font(s): you may move all fonts out of the Windows fonts folder (and move them back in);
2. Firewall interference (especially if more than one is running (XP SP2 adds one if activated)): you may turn them off (and on again);
3. Some versions of Acrobat generate many temp files. Too many (64K) causes the problem: you may search and destroy Temp files;
4. Some other inconsistency caused by Adobe Acrobat/Reader: you may try uninstalling and reinstalling (a newer version).
5. Incompatible/old printer definition file for the default printer: you may upgrade the driver, change the default, or set the PostScript driver/PDF to default;
6. Using a US/English version of Illustrator with Windows set to a different language: you may enter Control Panel>Regional and Language Setteings and change to English (and change back).
7. Quicktime/iTunes: uninstall Quicktime and make sure the Quicktime folder is deleted in the Program Files folder; and/or uninstall iTunes.
If neither of these possible solutions work, have you made any (other) changes to the PC between succes and failure? New software loaded?

CS2 reinstall on Vista fails due ID issues

I bought Creative Suite CS2 several years ago and have used it productively until now. My old computer conked out so I purchased a new motherboard and hard drive and upgraded from XP to Vista Home Basic. I reinstalled Creative Suite using the original discs. Everything seemed to proceed well, including the online activation which indicated success. However, when I attempted to open a program i.e Photoshop, I got the message "Your Adobe Photoshop username, organization, or serial number is missing or invalid. The application cannot continue and must exit." I have reinstalled several times, carefully entering my information, only to meet with the same results. Any suggestions would be gratly appreciated.

With respect, Bob & Michael (for I do respect your input in these forums), this is a matter of correct semantics.
Yes, Bob, you are correct that CS2 is not supported by Adobe under Vista--which means if you have problems you are on your own. However, it is inaccurate to say that CS2 is not compatible with Vista, for that would mean that it does not work at all--sort of like a Buick going 60 MPH is not compatible with a brick wall. I can assure the OP that while the CS2 I have been using for years is not officially supported by Adobe, it certainly is compatible with my Vista 32 bit.
I am not at all addressing such issues as activation, 64 bit, or whatever. I am simply saying that it is not accurate to state flatly, without caveat, that CS2 is incompatible with Vista. That is not true.

Adobe Premiere CS2 Export Problem.

I'm running Adobe premiere CS2 on a windows XP machine, and I'm having trouble exporting are Sunday services. I'm encoding them into Adobe with a Matrox RT. Here's my problem, I can export the message part of the service fine which is about 20 to 30 minutes long. But one are trying to export the entire thing worship and the message. It gets to about 3000 to 4000 frames and stops. If you click cancel the whole thing locks up and you have to restart the computer. If I try rendering the same thing again it stops but it doesn't stop in the same place. I have three gigs of RAM and 2 dual Xeon 1.8 gig processors in PC. And more than enough hard drive space. Does anybody have any idea on what's going on how I can fix it.

try that. it's all most like its something in the video. is there a max time you call export?

Photoshop CS2 launch problem

Most of the time I attempt to launch Photoshop CS2 it fails. I have to try 2 or 3 times before it's successful.
I've put a new alias in my dock and still have the same problem. It's ok when I double click on the icon in the application folder.
I've repaired permissions and disc and it still happens.
There are some times when it works ok, but mostly it doesn't.
If any suggestion is to re-install the application, do I just install over the old app or do I have to delete the old app before the new installation?
Has anyone any advice as to what the problem could be?
Thanks

Hello Frank,
Sometimes preference files can get corrptped and perhaps that is the issue with your Photoshop CS 2 software. Locate this file or one that looks similar: com.adobephotoshopcs2.plist
/Users/YourName/Library/Preferences. Locate that file from the Preferences folder, drag it to the Desktop. Try to launch Photoshop. If it functions as it should, drag that bad .plist file to the Trash, empty the Trash and reboot. It's ok to delete a pref file as Photoshop will create a new clean one the next time you launch Photoshop. You will have to reset your Photoshop preferences, but that's one sure fire way to correct a bad pref file.
If that doesn't help... same path... locate this file: com.apple.recentitems.plist Same routine... see if that helps.
And, always, when applications are stubborn... run Disk Utility and Repair Disk Permissions. Disk Utility is in your Applications/Utilities menu.
Carolyn
Message was edited by: Carolyn Samit

Can someone help me - OS reinstall problems.

Alright guys, I'm feeling pretty stressed about my situation right now.
Here is what happened....
I have a 13' MBP pro that I bought at the start of 2012. It was new then.
Months ago I attempted to install Windows via Bootcamp, but it failed.
Since then, I have had to press option every time I turn on my machine and select the Macintosh HD to boot up. The choices there were Mac HD (mine), Recovery HD and the Windows Partition that was never used.
I have not been able to delete the partition where Windows was supposed to be installed. Whenever I do, it says "partition cannot be mounted". But this is not my problem. I have just lived with the extra partition and space I can't use.
Today, it turned off on me for no reason. When I pushed the power button, pushed option and slected the Mac HD to boot up, it turned off on me again. Multiple times. So I opened the recovery HD. I attempted to verify, and repair the Macintosh HD multiple times. Every time it failed, telling me to back up my stuff (which I couldn't do because it would just turn off), erase the drive and restore. I tried everything I could think of, verifying, repairing, restarting, etc. To no avail.
So, I erased the hard drive. I have no time machine backup, luckily I did not have a lot of files that weren't copied already, so erasing it was not a huge loss.
Then, I hit reinstall OS X from the Utilities menu in the Recovery HD. It tells me "to set up the installation of os x mountain lion, click continue." So I do. It verifies, and has me sign into my iTunes account.
Here's a wrench in the works: I have recently changed regions. I have moved from the US to South America (specifically Ecuador).
When I sign into my apple account via Recovery HD Utilities, it gives me the message "This Apple ID is only valid for purchases in the U. S. iTunes Store. You will be switched to that store." (I don't know what this means really). So, I hit okay. Nothing happens.
I repeat the steps to sign in, and then it gives me "This Apple ID has not purchased Lion. You must sign in with an Apple ID that was used to purchase Lion." But I have purchased Lion. I can see it in my iTunes on my GF's computer.
How do I fix this? I don't care about having lion at this point. I will take leopard, snow leopard, lion or mountain lion. I am using my girlfriends Mac (10.5.8) with no App store. I don't have any recovery disc, not even snow leopard or leopard.
Any suggestions to getting a functional OS on this machine are accepted and appreciated.
Here are my measley thoughts and/or ideas:
Make a Leopard disc (somehow?) from my GF's computer and boot up using that.
Download a disc image of one of the OS's and boot up using that.
Somehow get to a Mac with the App store on it, download my already US purchased Lion install file and either burn that to disc or thumbdrive to install on my mac.
Throw my computer out the window and never touch another PC again.
Please help. thanks.

Here is an update:
My problem was (among other things) was that I had purchased Lion and not Montain Lion So, I upgraded the other Mac I have access to and purchased the Mountain Lion update. I recovered via internet overnight after making the purchase.
The OS worked for about 6 or 7 hours and then it shut off on me again for no apparent reason. When I rebooted, the computer went to the Recovery OS, with what seemed like no OS installed. I repaired and rebooted pressing the option key looking for a drive with the OS installed, but there was none.
So, through internet recovery I would have waited another 6-7 hours to upgrade the system with Mountain Lion via internet. Instead of that, I made a boot disk with the other computer for Mountain Lion. I made it with an SD card. I followed the instructions carefully.
Using the boot disk I attempted to reinstall. The first few times it would just progress to somewhere near the end and then the install program would close and it would return to the Recovery Option screeen. There was no succesful install and on restart it would not show a regular Mac drive, just the recovery drive. Eventually, it told me near the end of the progress bar that "Items could not be downloaded from the internent" and it would return to the Recovery OS screen, with no succesful install.
Now, after all this, I have lost the option for internet recovery. The comuter will only go to Recovery HD when the SD card is in the slot, otherwise it flashed the Folder with the Question mark in it....or.....shows me a spinning globe that says internet recovery for a few seconds, and then flashes a yeild sign with an Exclamation point and underneath is says "Apple Error -6002F."
So I can't use the SD card to successfully install the OS, and I cannot enter the Recovery HD unless the SD card is in the slot. The Recovery HD will not allow me to choose internet recovery mode. I think this may be because if it sees a boot disk it defaults to that.
Should I try making another USB boot disk? I feel like my problem may be beyond that however, seeing as how originally it would just shut off for no reason then finally it made me reinstall the OS, and then after reinstalling doing the same thing. Would it be a RAM issue? A HD issue? Can I even tell? I cannot enter diagnostic mode either. At least not by rebooting and holding D.
Thanks to all who read.
Any info, suggestions, tips or advice?

InDesign CS2 has problems with multiple hard drives

I have a mac pro that has two external hard drives attached to it. One is connected through usb and the other firewire. When ever I try to open an inDesign file on the hard drive that mounted second I get an error message. However I the hard drive that mounted first works just fine.
The error message is: "Cannot open the document xxx. You may not have permission or the document may be open already. For multi-user access, close the file and then lock it using the File > Get Info command in the Finder."
Any help would be greatly appreciated.

I've not had any such problem. It's been a while since I used CS2, but I definitely used it on computers with more than one disk attached. I don't think I had a mix of FireWire and USB drives though.
Dave

Windows 8 reinstall problem

Hi everybody!
I'm new in this forum. I bought my Lenovo thinkpad L430 last December with windows 8 installed, and now I was trying to install Linux in dualboot. The problem is that Linux asks for two primary partitions to be installed, but on my computer there were already 4 primary partitions (6 partitions).
That's what I did: I copy the recovery partition (13 Go) over a external hard drive, and I tried to reinstall windows to change the partitions during the installation process. To do that I choose the option reset in the menu.
But it was not possible to reinstall windows 8.
Now the system does not boot over windows anymore.
Moreover I do not have any image of my operating system. So I would like to know how I can reinstall windows 8 on my computer. I lost my windows 8 license ?
Thanks for any help!

I noticed you're missing a 350mb recovery partition (see my shot below. I have a Flex 15 thus the smaller size).
The partition layout is so much more complicated with UEFI...
←↑→↓↘↙↖↗←↑→↓↘↙↖↗←↑→↓↘↙↖↗←↑→↓↘↙↖↗←↑→↓↘↙↖↗←↑→↓↘↙↖↗←↑→↓↘↙↖↗←↑→↓↘↙↖↗←↑→↓↘↙↖↗
Tap that kudos button if I helped ^^
←↑→↓↘↙↖↗←↑→↓↘↙↖↗←↑→↓↘↙↖↗←↑→↓↘↙↖↗←↑→↓↘↙↖↗←↑→↓↘↙↖↗←↑→↓↘↙↖↗←↑→↓↘↙↖↗←↑→↓↘↙↖↗
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CS2 Reinstall Problems

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