CS2 Upgrade to CS3

I purchased CS3 Design Premium and it will not take my CS2 serial number. Suggestions?

You need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.
Here is a link to a page with options to help make contact:
http://www.adobe.com/support/download-install/supportinfo/

Similar Messages

Indesign CS2 upgrade to CS3 - Teaser

Have a teaser question. I have creative premium suite CS2 which I have recently upgraded to web premium CS3. This upgrades all the software within the CS2 suite except Indesign which remains CS2.
My question is can I now upgrade my Indesign CS2 to CS3 even though my Indesign CS2 was part of the original creative suite. I basically want to avoid having to pay full price for IDCS3.

How recently is recently? If less that 30 days, return it as Nini says
and buy the Design Premium Suite which now includes Fireworks.
You cannot upgrade just InDesign.
Bob

Getting really frustrated! I bought Photoshop 7, upgaded to CS2 then upgraded to CS3, now I have had computer problems and looks like both are now gone, they were not de-installed. I have limited bandwidth (I live int he country) and need a new box versio

I bought Photoshop 7, upgraded to CS2 then upgraded to CS3. I live in the country and have limited bandwidth for my internet, therefore, the cloud will not work and I must have a box version. In Jan Best Buy did work on my laptop and did not de-install CS3, now my desktop has died and believe CS3 on it is also gone. I have the serial numbers and can not find how to contact Adobe.
I only use it for photography and do not want CS6, so I need help, can anyone help me. Thanks a million.

Why on Earth are you getting frustrated? ?? !!
You don't even need to "contact Adobe", unless you need to activate that old deleted version. You are entitled to two activations.
Just download the CS3 trial version and input your serial numbers (the installer might prompt you for the previous serial number since your CS3 probably has an update s/n).
Download CS3 products <=== click on link
Anytime you want to look for something on the Adobe site, just do a Google search and add "site:adobe.com" (without the quotes) at the end of the string of keywords, for instance, this what to type in Google to find the CS3 downloads:
download Photoshop cs3 site:adobe.com
Just change "CS3" for whatever version you want.
Using the Adobe web site search function is futile.
Now, if you had two activations already, just call customer service and they will deactivate one or both for you—after quickly verifying your registration.. No big deal.
Click on the link below, and after that click on "Still need Help? Contact us."
Then on the next page, click Chat
There is also a phone option.
http://helpx.adobe.com/contact.html?step=PHXS_downloading-installing-setting-up_licensing- activation

How do I get out of cs3 Illustrator's upgrade check? I already have a purchase serial number and there is no known, upgrade for CS3 for Illustrator. It has CS2.

How do I get out of cs3 Illustrator's upgrade check? I already have a purchase serial number and there is no known, upgrade for CS3 for Illustrator. It has CS2.

Questions:
Is the app store looking to my hard drive for traces of aperture to determine whether it has been purchased or is it looking at some kind of purchase history within the app store?
Is there anyway to wipe my hard drive clean of aperture files or wipe clean my app store purchase history so that i can start over?
If none of this is possible, does anyone have a possible solution?
If i were to redownload aperture (currently for free since it won't let me pay) when a subsequent update comes out (say it goes from version 3.2.2 to 3.2.3) can i then elect to buy aperture, pay the fee and will it appear as a purchased app and allow me to get upgrades going forward? Would any data be compromised with this?
1. Do you have a backup connected to your Mac that contains the app? If so, yes the MAS can detect that and believes that the app is installed.
2. If the app no longer appears in the purchase history on the Purchased pane in the MAS, then it would seem that Apple has taken care of that.
4. Updates, such as you describe are free. Upgrades are not. An upgrade is a new paid version of the app, such as v 3.0 to v 4.0.

Upgraded to CS3 and Flash no longer works in browsers

Since upgrading to CS3 my Flash no longer works in my top
table. Exact same files worked fine in CS and CS2 and whatever it
was before CS. Any Flash that is in the top table on any of my
pages doesn't appear.
Now it doesn't appear in IE or Firefox. Can see it fine if I
"preview in browser" but when uploaded to site can't view at all.
Any solutions? Please reply to [email protected]
Thanks.

Ok got this working. Went into my code and deleted everything
from the javascript tag to the closing script tag (see below).
Reinserted my SWF file and it works like a charm.
<script type="text/javascript">
AC_FL_RunContent( 'codebase','
http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=6,0,29,0','wid th','396','height','80','src','images/gold-logo','loop','false','quality','high','pluginsp age','http://www.macromedia.com/go/getflashplayer','movie','images/gold-logo'
); //end AC code
</script><noscript><object
classid="clsid:D27CDB6E-AE6D-11cf-96B8-444553540000" codebase="
http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=6,0,29,0"
width="396" height="80">
<param name="movie" value="images/gold-logo.swf">
<param name="quality" value="high"><param
name="LOOP" value="false">
<embed src="images/gold-logo.swf" width="396" height="80"
loop="false" quality="high" pluginspage="
http://www.macromedia.com/go/getflashplayer"
type="application/x-shockwave-flash"></embed></object></noscript>

Upgrade from CS3 to CS5 on Mac

Our company just purchased CS5 and we were told that we should be able to upgrade from CS3 (we never got CS4). The box we received states it's an upgrade from CS4, but when we asked adobe, they said it should install. No such luck. Should we have received a different version or is there something we're supposed to do differently?

You most certainly should have. The upgrade from CS4 is (assuming Design Premium) is $200 less than the upgrade from CS2/CS3.
If you purchased directly from Adobe call them and get it straightend out.
Bob

Upgrading from CS3 to CS4 - Are user settings auto-imported?

Hi Folks,
I would like to know how the CS4 installation handles the users settings (the vast array of filters, regex search and find commands, brushes, etc. etc. an avid CS3 user is likely to have). Are these automatically imported into the CS4 folders for use in CS4?
OR does the user have to manually find and copy over these settings?
With thanks,
Jonathan

Thanks Dave,
That's I suspected, as this was the case for CS2 through to CS3.
How Adobe can justify not having a completely automated upgrade process for what is potentially a $2500 suite of software, I am not sure. There must be some reason, although I haven't thought of any.
Does Adobe at least provided a document that outlines the non-automated upgrading of the Creative Suite? Many users are not technically inclined toward hunting out tens of user setting folders spread out all over the show, and manually copying them to new locations. Surely Adobe is aware of this?
The above questions and statements are primarily aimed at Adobe, although I realise these are User to User forums. I am essentially thinking out loud.
Cheers,
Jonathan

Question about CS5 Upgrade from CS3

Hi everyone,
I have Adobe CS3 and want to upgrade to CS5. I noticed Staples are selling the CS5 upgrade version for a decent price.
But it doesn't state if it's for CS4 or CS3/CS2. I contacted them, but they said they are both the same.... but I don't know if I can believe them.
Is the upgrade version for CS4 and CS3/CS2 the same thing in retail outlets? (i.e. you can enter in a CS4, CS3, and CS2 serial number for the same disc or is there separate products for each previous version - i.e. CS4 upgrade is different than a CS3 upgrade?)
I noticed when you buy it from the Adobe Store or even other sites like Newegg, they are marked as 'CS4 Upgrade' and 'CS3/CS2 Upgrade'... but on Staples its only 'Upgrade' and they told me it 'probably works for CS3 as well'.
Link to product on Staples site: http://www.staples.ca/ENG/Catalog/cat_sku.asp?CatIds=&webid=885931&affixedcode=WWhttp://www.staples.ca/ENG/Catalog/cat_sku.asp?webid=885938&CatIds=&AffixedCode=WW
Your help is greatly appeciated!
Thanks!
J

The upgrades are different in that they require different serial numbers for the upgrade. I don't believe you can use the CS 4 upgrade if you only have CS3. Call Customer Service to get an official response.

Export CS2 action for CS3?

I have both AI-CS2 and AI-CS3 on my machine because of a new install of CS3 rather than an upgrade. This means any actions I had in CS2 aren't available now in CS3. I was hoping importing them wouldn't be too hard, but apparently it is. The only Actions file I see is for the defaults:
[Applications / Adobe Illustrator CS2 / Presets / Actions / Default_Actions.aia]
Can anyone tell me if there's another file like this for my customized actions and where it would be, so I can import it into my CS3 application?
Help much much much appreciated.
Rob

I was looking for the export option and didn't see it. Finally saw "Save Action . . ." and the light bulb went off. Why my eye missed this earlier, I don't know. Now if there were only a way to erase stupid questions on this forum . . .
Thanks, Kurt.
Rob

Can I upgrade from CS3 Extended to CS6 Extended? [was:Photoshop]

I had photoshop cs2 and then I upgrade to CS3 extended. Can I upgrade that to C6 extended?

As far as I'm aware you can only upgrade to CS6 Extended from CS5 Extended

Upgrading from CS3 to CS5.5 Design Premium??

Hi there, I work for a small print company and we are in the process of upgrading from CS3 to CS5.5 Design premium, the company has purchased a new Mac (runs Lion 10.7), our old Mac is on 10.4 and it has run CS2 upgrade, and a few years back we installed the CS3 upgrade. We have not installed any of the creative suite onto the new Mac and I am wondering can I just buy the CS5.5 upgrade and use the CS3 upgrade serial number when installing? Will this be enough?
Or do I need to go back to the initial Creative Suite that the company brought from scratch and enter that serial number?
Any help on this would be greatly appreciated!

Just have the serial number from CS3 handy when you install.
More good news for you. Starting today if you buy CS5.5 you get a free upgrade to CS6 when it ships.
Bob

Can i purchase and CS2 upgrade, or do I have to buy new

I have CS2 and need to upgrade to Maverick. Can i purchase and CS2 upgrade, or do I have to buy new

Adobe does not provide upgrades for CS2 applications, nor a special introductory offer for Creative Cloud Membership, unless you have at least CS3.
If you also use Adobe Photoshop, InDesign or at least two other Adobe CC applications, you'd get an Adobe Creative Cloud Membership, which will cost U$49.99 a month. .
Alternatively if you only use Adobe Illustrator, you can get a single-app plan for U$19.99 a month.
Both those prices are based on you locking in for an anual plan.
For more information see: http://www.adobe.com/au/products/creativecloud/buying-guide.html
Cari

Installing Photoshop CS, then CS2 upgrade on Windows 7

I have a new computer with Windows 7 pre-installed and activated. What is the correct proceedure to install Photoshop CS (full version), then the CS2 upgrade? I would like to then upgrade to CS4 to take advantage of the Windows 64-bit capabilities. Is this the right pathway, or do I need to purchase a new full version of CS4?
Thank you for your help.

I think it is possible to upgrade from CS2 to CS4, yes. However there is no need to install CS or even CS2 before CS4 i don't think. You can just install them as long as you can proove you have the old one through the old serial number or somthing to that effect. Also, be awear that CS and CS2 are not supported by Adobe on Windows 7 as they have not been tested and may have problems running correctly. CS3 and CS4 are supported though. I personally wouldn't worry much about having issues with CS and CS2 though as as far as i know, no one seems to have many problems, and i also know that Photoshop 7 works just fine on Windows 7 too.

Swf previews in browser and doesn't work on server after upgrade from cs3 to cs5

     I have upgraded from CS3 to CS5. My site uses a template created in dreamweaver 8. When I edit a page and embed a .swf file created in flash cs5, it doesn't work on my server, but works on my computer when I 'test in browser'. I have uploaded all the files in the 'scripts' directory. I am streaming video. I have tried using both actionscript 2.0 and 3.0 and streaming .flv and .f4v. None work.
I have a big site and do not wan't to redo my template unless I absolutely have to.
Here is the link:
http://retinavitreous.com/educationalvideo2010/clips/intro_eyesees.html
Here is the code on my page:
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN"
"http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">

<html xmlns="http://www.w3.org/1999/xhtml">
<head>

<title>video vitrectomy for macular hole re-operation ilm peel</title>

<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
<style type="text/css">
td img {display: block;}body {
background-color: #0000FF;
margin-left: 0px;
margin-top: 0px;
margin-right: 0px;
margin-bottom: 0px;
a:link {
color: #FFFF00;
a:visited {
color: #00FFFF;
a:hover {
color: #FFFFFF;
a:active {
color: #99CC00;
#main {
position:absolute;
width:579px;
height:815px;
z-index:1;
left: 168px;
top: 96px;
#right {
position:absolute;
width:238px;
height:817px;
z-index:2;
left: 792px;
top: 98px;
</style>

<script language="JavaScript1.2" type="text/javascript">

</script>

<script src="../../Scripts/AC_RunActiveContent.js" type="text/javascript"></script>
<script src="../../Scripts/swfobject_modified.js" type="text/javascript"></script>

<link href="../../css/yellowblue.css" rel="stylesheet" type="text/css" />
<style type="text/css">

</style></head>
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   <td rowspan="9" colspan="7"                  ><div id="main">
     <h2 align="center">How the Eye Sees Animation
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         <param name="movie" value="eyeseesas2.swf" />
         <param name="quality" value="high" />
         <param name="wmode" value="opaque" />
         <param name="swfversion" value="6.0.65.0" />
         
         <param name="expressinstall" value="../../Scripts/expressInstall.swf" />
         
         
         <object type="application/x-shockwave-flash" data="eyeseesas2.swf" width="874" height="520">
           
           <param name="quality" value="high" />
           <param name="wmode" value="opaque" />
           <param name="swfversion" value="6.0.65.0" />
           <param name="expressinstall" value="../../Scripts/expressInstall.swf" />
           
           <div>
             <h4>Content on this page requires a newer version of Adobe Flash Player.</h4>
             <p><a href="http://www.adobe.com/go/getflashplayer"><img src="http://www.adobe.com/images/shared/download_buttons/get_flash_player.gif" alt="Get Adobe Flash player" width="112" height="33" /></a></p>
           </div>
           
         </object>
         
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      <script type="text/javascript">
swfobject.registerObject("FlashID");
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It's not 100% clear from your post, but you should be aware that CS5 plugins should not work in CS5.5. Because of a CS5.5 bug, CS5 plugins will load in InDesign 7.5.0, but that is fixed in 7.5.1 so they will not load.
You should lean a bit harder on Virginia Systems. They should be able to tell you how to get them the stack trace from the crash which they should be able to look at and tell you which plugin (if any) is responsible for the crash. I could do it for Mac OS X but I don't know how under Windows. You could start by looking at the Event Viewer, though. That may have some helpful information about the crashes and the faulting module.

Can't find this info anywhere... Can I upgrade from CS3 to CS5 or CS5.5?

After using Adobe products for years and years, it's not only my opinion but the opinion of many of my colleagues that CS upgrades are only worth it about every other upgrade. That might be a subjective opinion, but it does lead in to my question: Does anyone know if I can upgrade from CS3 to CS5 or CS5.5?? I can't find that info anywhere on Adobe's site.
Thanks!

Does anyone know if I can upgrade from CS3 to CS5 or CS5.5??
The Adobe Buying Guide clearly states that the answer for CS3 to CS5.5 is yes.
Design Premium example (other Creative Suites are the same):
http://www.adobe.com/products/creativesuite/design/buying-guide.displayTab2.html
You won't be able to buy CS5 from Adobe (not that you'd have any reason to).

CS2 Upgrade to CS3

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