[CS2Mac] Indesign crashes after start without error.
Hi,
i send a version of our plugin to a customer, he installed it on his mac. And now his InDesign CS2 crashes immediately after start without an error message. When he removes the plugin, everything works fine.
Can i create some kind of logfile from InDesign to see where it stops? I can't install a debug version there because it's a customers mac. And the same plugin works here on my computer.
thanks for any help
Klaus Friese
Hi Klaus!
Did you try to remove any persistent data of session and preferences saved by InDesign before launching it with your plug-in installed?
Ciao
Emanuele
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Process: Adobe Photoshop CS4 [33987]
Path: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4
Identifier: com.adobe.Photoshop
Version: 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]) (11.0)
Code Type: X86 (Native)
Parent Process: launchd [97]
Date/Time: 2011-02-08 17:16:38.409 -0700
OS Version: Mac OS X 10.6.6 (10J567)
Report Version: 6
Interval Since Last Report: 194487 sec
Crashes Since Last Report: 8
Per-App Interval Since Last Report: 51 sec
Per-App Crashes Since Last Report: 7
Anonymous UUID: D0FA9063-C736-4FB4-9187-8C915BF8D7A9
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000010
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libFileMgmt.dylib 0x24c2158c SubtractUses + 3887
1 libFileMgmt.dylib 0x24c21779 SubtractUses + 4380
2 libFileMgmt.dylib 0x24c181fa 0x24c14000 + 16890
3 libFileMgmt.dylib 0x24c1f6e4 CheckLicense + 172
4 ...esoftware.activationtoolbox 0x24c05ac3 ActivationToolbox::CheckLicense() + 139
5 ...esoftware.activationtoolbox 0x24c05c05 ActivationToolbox::ActivateProductWithDemo() + 109
6 ...kubotaimagetools.dashboard2 0x28c651eb CheckActivation() + 53
7 ...kubotaimagetools.dashboard2 0x28c47caf HandleFirstIdle(unsigned long, _ADsc*, long, void*) + 127
8 com.adobe.Photoshop 0x002313f8 0x1000 + 2294776
9 com.adobe.Photoshop 0x0006bdcd 0x1000 + 437709
10 com.adobe.Photoshop 0x00069ce6 0x1000 + 429286
11 com.adobe.Photoshop 0x00064145 0x1000 + 405829
12 com.adobe.Photoshop 0x000642b3 0x1000 + 406195
13 com.adobe.Photoshop 0x0006260f 0x1000 + 398863
14 com.adobe.Photoshop 0x00220a8a 0x1000 + 2226826
15 com.adobe.Photoshop 0x00220b16 0x1000 + 2226966
16 com.adobe.Photoshop 0x00003cf2 0x1000 + 11506
17 com.adobe.Photoshop 0x00003c19 0x1000 + 11289
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x974a2982 kevent + 10
1 libSystem.B.dylib 0x974a309c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x974a2559 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x974a22fe _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x974a1d81 _pthread_wqthread + 390
5 libSystem.B.dylib 0x974a1bc6 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x974a1a12 __workq_kernreturn + 10
1 libSystem.B.dylib 0x974a1fa8 _pthread_wqthread + 941
2 libSystem.B.dylib 0x974a1bc6 start_wqthread + 30
Thread 3:
0 libSystem.B.dylib 0x9747c142 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x974a9cfc _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x974f246f pthread_cond_wait + 48
3 com.adobe.amt.services 0x09cf6552 AMTConditionLock::LockWhenCondition(int) + 46
4 com.adobe.amt.services 0x09cf1995 _AMTThreadedPCDService::PCDThreadWorker(_AMTThreadedPCDService*) + 115
5 com.adobe.amt.services 0x09cf65b0 AMTThread::Worker(void*) + 20
6 libSystem.B.dylib 0x974a985d _pthread_start + 345
7 libSystem.B.dylib 0x974a96e2 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x9747c14e semaphore_timedwait_trap + 10
1 ...ple.CoreServices.CarbonCore 0x95d2ec42 MPWaitOnSemaphore + 125
2 MultiProcessor Support 0x2569ceff 0x2566d000 + 196351
3 ...ple.CoreServices.CarbonCore 0x95cfc85a PrivateMPEntryPoint + 68
4 libSystem.B.dylib 0x974a985d _pthread_start + 345
5 libSystem.B.dylib 0x974a96e2 thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x974aa0a6 __semwait_signal + 10
1 libSystem.B.dylib 0x974a9d62 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x974ab9f8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x95d3151e TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x95d1cea5 TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x95d18873 MPWaitOnQueue + 250
6 AdobeACE 0x027c038d 0x278f000 + 201613
7 AdobeACE 0x027bfd85 0x278f000 + 200069
8 ...ple.CoreServices.CarbonCore 0x95cfc85a PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x974a985d _pthread_start + 345
10 libSystem.B.dylib 0x974a96e2 thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x9747c20e mach_wait_until + 10
1 libSystem.B.dylib 0x97503819 nanosleep + 345
2 com.adobe.PSAutomate 0x29634755 ScObjects::Thread::sleep(unsigned int) + 143
3 com.adobe.PSAutomate 0x296347b5 ScObjects::Thread::wait(unsigned int) + 23
4 com.adobe.PSAutomate 0x29625502 ScObjects::BridgeTalkThread::run() + 332
5 com.adobe.PSAutomate 0x29634a77 ScObjects::Thread::go(void*) + 239
6 libSystem.B.dylib 0x974a985d _pthread_start + 345
7 libSystem.B.dylib 0x974a96e2 thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x974a1a12 __workq_kernreturn + 10
1 libSystem.B.dylib 0x974a1fa8 _pthread_wqthread + 941
2 libSystem.B.dylib 0x974a1bc6 start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x0000000c ebx: 0x24c213ef ecx: 0x00000000 edx: 0x00000000
edi: 0x294db390 esi: 0x29459130 ebp: 0xbffff0d8 esp: 0xbffff0a0
ss: 0x0000001f efl: 0x00010206 eip: 0x24c2158c cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000010
Binary Images:
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0x313d000 - 0x33d0fc7 +AdobeCoolType ??? (???) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
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0x3bd7000 - 0x3c50fff +image_flow ??? (???) <498A857D-F8C6-F9E0-C92F-BC3EC8680ED0> /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/image_flow.framework/Versions/A/image_flow
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0x4cee000 - 0x4cefff7 com.apple.textencoding.unicode 2.3 (2.3) <78A61FD5-70EE-19EA-48D4-3481C640B70D> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
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0x1a7db000 - 0x1a7e8ff7 +com.adobe.asneu.framework asneu version 1.6.2f01 (1.6.2) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/asneu.framework/Versions/a/asneu
0x24c01000 - 0x24c0affd +com.ononesoftware.activationtoolbox ??? (1.0) /Applications/Adobe Photoshop CS4/Plug-ins/Kubota Dashboard 2.0.plugin/Kubota Dashboard.plugin/Contents/Frameworks/onOneActivationToolbox.framework/onOneActivationTool box
0x24c14000 - 0x24c23fcb +libFileMgmt.dylib ??? (???) /Applications/Adobe Photoshop CS4/Plug-ins/Kubota Dashboard 2.0.plugin/Kubota Dashboard.plugin/Contents/MacOS/libFileMgmt.dylib
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0x25534000 - 0x2554202f +FastCore ??? (???) <F12878B7-BEE9-40CA-9F05-65CD0F5688E2> /Applications/Adobe Photoshop CS4/Plug-ins/Extensions/FastCore.plugin/Contents/MacOS/FastCore
0x25548000 - 0x25553ffb +PPCCore ??? (???) <ED521EB7-681D-45AA-9AE3-6BF4663E4BD3> /Applications/Adobe Photoshop CS4/Plug-ins/Extensions/PPCCore.plugin/Contents/MacOS/PPCCore
0x25559000 - 0x25564ffe +AltiVecCore ??? (???) <A967AE2A-F2AE-4E12-A7B6-68B981CBD906> /Applications/Adobe Photoshop CS4/Plug-ins/Extensions/AltiVecCore.plugin/Contents/MacOS/AltiVecCore
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0x2566d000 - 0x256b4ff7 +MultiProcessor Support ??? (???) <001A163B-5314-4613-A23A-F35B63065FD0> /Applications/Adobe Photoshop CS4/Plug-ins/Extensions/MultiProcessor Support.plugin/Contents/MacOS/MultiProcessor Support
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0x28c46000 - 0x28c8bfef +com.kubotaimagetools.dashboard2 ??? (1.0) /Applications/Adobe Photoshop CS4/Plug-ins/Kubota Dashboard 2.0.plugin/Kubota Dashboard.plugin/Contents/MacOS/Kubota Dashboard
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0x91067000 - 0x9108dffb com.apple.DictionaryServices 1.1.2 (1.1.2) <43E1D565-6E01-3681-F2E5-72AE4C3A097A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryService s.framework/Versions/A/DictionaryServices
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0x91225000 - 0x91229ff7 IOSurface ??? (???) <D849E1A5-6B0C-2A05-2765-850EC39BA2FF> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x9124a000 - 0x91254fe7 com.apple.audio.SoundManager 3.9.3 (3.9.3) <5F494955-7290-2D91-DA94-44B590191771> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/V ersions/A/CarbonSound
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0x97ac1000 - 0x97b59fe7 edu.mit.Kerberos 6.5.10 (6.5.10) <8B83AFF3-C074-E47C-4BD0-4546EED0D1BC> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x97b5a000 - 0x97bdafeb com.apple.SearchKit 1.3.0 (1.3.0) <9E18AEA5-F4B4-8BE5-EEA9-818FC4F46FD9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framewo rk/Versions/A/SearchKit
0x97bdb000 - 0x984bbff7 com.apple.AppKit 6.6.7 (1038.35) <ABC7783C-E4D5-B848-BED6-99451D94D120> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x986c8000 - 0x986d8ff7 libsasl2.2.dylib 3.15.0 (compatibility 3.0.0) <C8744EA3-0AB7-CD03-E639-C4F2B910BE5D> /usr/lib/libsasl2.2.dylib
0x98732000 - 0x9880dfeb com.apple.DesktopServices 1.5.9 (1.5.9) <CED00AC1-924B-0E45-7D5E-1CEA8929F5BE> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv
0x9880e000 - 0x988dffe3 ColorSyncDeprecated.dylib 4.6.0 (compatibility 1.0.0) <8FDB4C40-D453-DA53-2A66-9A53998AB23C> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ColorSync.framework/V ersions/A/Resources/ColorSyncDeprecated.dylib
0x988e0000 - 0x98a5bfe7 com.apple.CoreFoundation 6.6.4 (550.42) <C78D5079-663E-9734-7AFA-6CE79A0539F1> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x98a5c000 - 0x98aa0ff3 com.apple.coreui 2 (114) <29F8F1A4-1C96-6A0F-4CC2-9B85CF83209F> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x98aa1000 - 0x98c7cff3 libType1Scaler.dylib ??? (???) <A7AB841A-3F40-E0B8-ADDD-44014C7287C9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libType1Scaler.dylib
0x98dab000 - 0x9901efe7 com.apple.Foundation 6.6.4 (751.42) <ACC0BAEB-C590-7052-3AB2-86C207C3D6D4> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x9901f000 - 0x9902aff7 libGL.dylib ??? (???) <48405993-0AE9-292B-6705-C3525528682A> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x99a3f000 - 0x99a40ff7 com.apple.audio.units.AudioUnit 1.6.5 (1.6.5) <BE4C2495-B758-AD22-DCC0-56A6791E948E> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0xb0000000 - 0xb0006ff8 com.apple.carbonframeworktemplate 1.3 (1.3.12) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
0xba900000 - 0xba916ff7 libJapaneseConverter.dylib 49.0.0 (compatibility 1.0.0) <B339B85B-1B6D-81D8-1281-7B8C8A517329> /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
0xbab00000 - 0xbab21fe7 libKoreanConverter.dylib 49.0.0 (compatibility 1.0.0) <EF3E3210-927F-DB9F-4CD4-4039A2AE2F84> /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <62291026-D016-705D-DC1E-FC2B09D47DE5> /usr/lib/libSystem.B.dylib
Model: iMac8,1, BootROM IM81.00C1.B00, 2 processors, Intel Core 2 Duo, 2.8 GHz, 4 GB, SMC 1.30f1
Graphics: ATI Radeon HD 2600 Pro, ATI Radeon HD 2600 Pro, PCIe, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8C), Broadcom BCM43xx 1.0 (5.10.131.36.1)
Bluetooth: Version 2.3.8f7, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HDP725032GLA380, 298.09 GB
Parallel ATA Device: MATSHITADVD-R UJ-875
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0xfd400000
USB Device: Keyboard Hub, 0x05ac (Apple Inc.), 0x1006, 0xfa400000
USB Device: Apple Keyboard, 0x05ac (Apple Inc.), 0x0220, 0xfa420000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x5d100000
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1a100000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x820f, 0x1a110000Hi,
From Kubota's website FAQ:
Photoshop CS3 or CS4 is crashing when I updated to Mac OS X 10.6.5. What should I do?
It is likely that you are using an outdated version of the DASHBOARD. Please download and install the most current version.
Please note, DASHBOARD V2 is not compatible with Mac OS X 10.6.5.)
It looks like they offering a free upgrade to version 3.0, if you have version 1 or 2. You need to contact them via email or phone.
regards,
steve -
Elements Organizer crashes after Start
Elements Organizer crashes after Start whith Errormessage
"Elements 12 Organizer funktioniert nicht mehr"
what can I do.Hi bic49,
Hold down your Shift key while launching the Organizer. This would open up the Catalog Manager. Highlight your catalog at the bottom of the window, and choose "Repair" and then "Optimize".
If that doesn't solve it, from the Catalog Manager, try creating a new catalog.
If Organizer still fails to launch, try following steps –
For Win
Delete the Organizer preferences. (Organizer preferences are located at %appdata%/Adobe/Elements Organizer/11.0/Organizer). Delete the "status.dat" and "psa.prf" file from this folder.
Navigate to folder on your machine where application is installed. Right click "PhotoshopElementsOrganizer.exe" and run it as Administrator.
For Mac
Delete the Organizer preferences [Organizer preferences are located at //Users/[Your User Account]/Library/Preferences/]
Delete the file “com.Adobe.Elements Organizer.11.0.plist” from above location and relaunch the Organizer.
-Harshit yadav -
Google SketchUp8 crashes after start up in wine
Hello everyone,
I hope I am in the right part of the forum. First of all I have to apologies for my bad English. English isn't my birth tong that's why i have a lot mistakes in here. Sorry about that.
But now to my real problem. I installed Arch linux a few weeks ago and i read a lot of stuff in the wiki. Today i installed wine because i want to use SketchUp. But i can't get it to work. So i googlet and googlet and googlet and some people got there problem solved with changing the registry. HKEY_CURRENT_USER\Software\Google\SketchUp8\GLConfig\Display HW_OK" = 1 (i changed it from 0 to 1). But that didn't help anything. I still have that problem. If i start SketchUp it shows the welcome screen after that i can choose which template i want. So i choose one and it shows parts of the program and than it crashes. And an error message shows up which says: SketchUp was unable to initialize OpenGL... I tried all the solutions i could find here in the forum and with Google but i don't get it. Dose someone of you had the same problem and solved it and could help me with it. That would be awesome.
More information:
I use a laptop: Lenovo Thinpad R400
Graphic cart: ATI
Wine: 1.4.1
SketchUp8
WM: awesome
if you need more information just let me know
I hope someone had the same issues.
Greetings MichaHi,
I've had a look at the WineHQ page for this ( http://appdb.winehq.org/objectManager.p … &iId=21290 ) and I would like to ask whether you have tried it on their tested distribution Ubuntu Onieric? I mean, I've found that just because something works for them in WINE doesn't mean that it will work for you in WINE (as I discovered with Microsoft). I mean I found it impossible to install Microsoft Office 2003 on Ubuntu Natty, even though it has a platinum rating.
I also read that for Google Sketchup that only the ``basic functions'' were tested. This to me says that they only tried to see if it would start up and close, without making it do any work, but I may be wrong. Ask them to see what they actually mean by ``basic functions''.
Last edited by andesho91 (2012-03-10 23:04:29) -
InDesign crashing after latest update
Hello,
I keep getting this error when starting InDesign and sometimes, it starts normally, but after about 2 minutes, crashes, always with this error:
Problem signature:
Problem Event Name: APPCRASH
Application Name: InDesign.exe
Application Version: 7.0.3.535
Application Timestamp: 4ca67222
Fault Module Name: adobe_caps.dll
Fault Module Version: 3.0.116.0
Fault Module Timestamp: 4b59fdbe
Exception Code: c0000005
Exception Offset: 000067fc
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1050
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
It's getting both annoying and distrupting in my work. What is Adobe CAPS anyway?
If anyone know how to remedy this, I'd be very grateful.Hello,
I keep getting this error when starting InDesign and sometimes, it starts normally, but after about 2 minutes, crashes, always with this error:
Problem signature:
Problem Event Name: APPCRASH
Application Name: InDesign.exe
Application Version: 7.0.3.535
Application Timestamp: 4ca67222
Fault Module Name: adobe_caps.dll
Fault Module Version: 3.0.116.0
Fault Module Timestamp: 4b59fdbe
Exception Code: c0000005
Exception Offset: 000067fc
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1050
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
It's getting both annoying and distrupting in my work. What is Adobe CAPS anyway?
If anyone know how to remedy this, I'd be very grateful. -
Safari 5 crashes on start with error in CoreGraphics.dll
Hi,
can't get Safari 5 to run on Windows 7 (x64). Right after start a cascade of error boxes with title "Microsoft Visual C++ Runtime Library" show up (around 15 or 20 boxes), each telling:
RunTime Error!
Program: C:\Program Files (x86)\Safari.exe
This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information.
In the background, Safari build is inital display (the tiles with the web site previews) but the menu bar is not drawn.
When closing one of the error boxes, I get the Windows dialog for online diagnosis or closing Safari. Its error details say:
Problemsignatur:
Problemereignisname: APPCRASH
Anwendungsname: Safari.exe
Anwendungsversion: 5.33.17.8
Anwendungszeitstempel: 4c498967
Fehlermodulname: CoreGraphics.dll
Fehlermodulversion: 1.0.83.0
Fehlermodulzeitstempel: 4c3fdb48
Ausnahmecode: 40000015
Ausnahmeoffset: 00148792
Betriebsystemversion: 6.1.7600.2.0.0.256.48
Gebietsschema-ID: 1031
Zusatzinformation 1: 2b32
Zusatzinformation 2: 2b32ac31a91add5f4a17b175526a4b7b
Zusatzinformation 3: 6655
Zusatzinformation 4: 665579fbb6b25a0f258d912f0ff2234e
Here are some information from the Windows event log:
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-08-24T17:37:53.000000000Z" />
<EventRecordID>12166</EventRecordID>
<Channel>Application</Channel>
<Computer>DeepThought</Computer>
<Security />
</System>
- <EventData>
<Data>Safari.exe</Data>
<Data>5.33.17.8</Data>
<Data>4c498967</Data>
<Data>CoreGraphics.dll</Data>
<Data>1.0.83.0</Data>
<Data>4c3fdb48</Data>
<Data>40000015</Data>
<Data>00148792</Data>
<Data>1398</Data>
<Data>01cb43b2b5f0999f</Data>
<Data>C:\Program Files (x86)\Safari\Safari.exe</Data>
<Data>C:\Program Files (x86)\Common Files\Apple\Apple Application Support\CoreGraphics.dll</Data>
<Data>529dbf65-afa6-11df-bc3d-005056c00008</Data>
</EventData>
</Event>
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-08-24T17:38:21.000000000Z" />
<EventRecordID>12167</EventRecordID>
<Channel>Application</Channel>
<Computer>DeepThought</Computer>
<Security />
</System>
- <EventData>
<Data />
<Data>0</Data>
<Data>APPCRASH</Data>
<Data>Nicht verfügbar</Data>
<Data>0</Data>
<Data>Safari.exe</Data>
<Data>5.33.17.8</Data>
<Data>4c498967</Data>
<Data>CoreGraphics.dll</Data>
<Data>1.0.83.0</Data>
<Data>4c3fdb48</Data>
<Data>40000015</Data>
<Data>00148792</Data>
<Data />
<Data />
<Data />
<Data>C:\Users\Maximilian\AppData\Local\Microsoft\Windows\WER\ReportArchive\App CrashSafari.exe_8156f696876897edd27937233cff0d3edef99e02bc46fe</Data>
<Data />
<Data>0</Data>
<Data>529dbf65-afa6-11df-bc3d-005056c00008</Data>
<Data>0</Data>
</EventData>
</Event>
Version=1
EventType=APPCRASH
EventTime=129271451223323671
ReportType=2
Consent=1
ReportIdentifier=6f673fae-afa6-11df-bc3d-005056c00008
IntegratorReportIdentifier=6f673fad-afa6-11df-bc3d-005056c00008
WOW64=1
Response.type=4
Sig[0].Name=Anwendungsname
Sig[0].Value=Safari.exe
Sig[1].Name=Anwendungsversion
Sig[1].Value=5.33.17.8
Sig[2].Name=Anwendungszeitstempel
Sig[2].Value=4c498967
Sig[3].Name=Fehlermodulname
Sig[3].Value=CoreGraphics.dll
Sig[4].Name=Fehlermodulversion
Sig[4].Value=1.0.83.0
Sig[5].Name=Fehlermodulzeitstempel
Sig[5].Value=4c3fdb48
Sig[6].Name=Ausnahmecode
Sig[6].Value=40000015
Sig[7].Name=Ausnahmeoffset
Sig[7].Value=00148792
DynamicSig[1].Name=Betriebsystemversion
DynamicSig[1].Value=6.1.7600.2.0.0.256.48
DynamicSig[2].Name=Gebietsschema-ID
DynamicSig[2].Value=1031
DynamicSig[22].Name=Zusatzinformation 1
DynamicSig[22].Value=2b32
DynamicSig[23].Name=Zusatzinformation 2
DynamicSig[23].Value=2b32ac31a91add5f4a17b175526a4b7b
DynamicSig[24].Name=Zusatzinformation 3
DynamicSig[24].Value=6655
DynamicSig[25].Name=Zusatzinformation 4
DynamicSig[25].Value=665579fbb6b25a0f258d912f0ff2234e
UI[2]=C:\Program Files (x86)\Safari\Safari.exe
UI[3]=Safari funktioniert nicht mehr
UI[4]=Windows kann online nach einer Lösung für das Problem suchen.
UI[5]=Online nach einer Lösung suchen und das Programm schließen
UI[6]=Später online nach einer Lösung suchen und das Programm schließen
UI[7]=Programm schließen
LoadedModule[0]=C:\Program Files (x86)\Safari\Safari.exe
LoadedModule[1]=C:\Windows\SysWOW64\ntdll.dll
LoadedModule[2]=C:\Windows\syswow64\kernel32.dll
LoadedModule[3]=C:\Windows\syswow64\KERNELBASE.dll
LoadedModule[4]=C:\Windows\syswow64\SHLWAPI.dll
LoadedModule[5]=C:\Windows\syswow64\GDI32.dll
LoadedModule[6]=C:\Windows\syswow64\USER32.dll
LoadedModule[7]=C:\Windows\syswow64\ADVAPI32.dll
LoadedModule[8]=C:\Windows\syswow64\msvcrt.dll
LoadedModule[9]=C:\Windows\SysWOW64\sechost.dll
LoadedModule[10]=C:\Windows\syswow64\RPCRT4.dll
LoadedModule[11]=C:\Windows\syswow64\SspiCli.dll
LoadedModule[12]=C:\Windows\syswow64\CRYPTBASE.dll
LoadedModule[13]=C:\Windows\syswow64\LPK.dll
LoadedModule[14]=C:\Windows\syswow64\USP10.dll
LoadedModule[15]=C:\Windows\WinSxS\x86microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4927_noned08a205e442db5b5\MSVCR80.dll
LoadedModule[16]=C:\Windows\system32\IMM32.DLL
LoadedModule[17]=C:\Windows\syswow64\MSCTF.dll
LoadedModule[18]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\AppleVersions.dll
LoadedModule[19]=C:\Windows\system32\VERSION.dll
LoadedModule[20]=C:\Program Files (x86)\Safari\Safari.dll
LoadedModule[21]=C:\Windows\syswow64\SHELL32.dll
LoadedModule[22]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\CoreFoundation.dll
LoadedModule[23]=C:\Windows\syswow64\WS2_32.dll
LoadedModule[24]=C:\Windows\syswow64\NSI.dll
LoadedModule[25]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\pthreadVC2.dll
LoadedModule[26]=C:\Windows\system32\WSOCK32.dll
LoadedModule[27]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\objc.dll
LoadedModule[28]=C:\Windows\WinSxS\x86microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4927_noned08a205e442db5b5\MSVCP80.dll
LoadedModule[29]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\libdispatch.dll
LoadedModule[30]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\icuin40.dll
LoadedModule[31]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\icuuc40.dll
LoadedModule[32]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\icudt40.dll
LoadedModule[33]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\ASL.dll
LoadedModule[34]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\JavaScriptCore.dll
LoadedModule[35]=C:\Windows\syswow64\OLEAUT32.dll
LoadedModule[36]=C:\Windows\syswow64\ole32.dll
LoadedModule[37]=C:\Windows\system32\WINMM.dll
LoadedModule[38]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\CFNetwork.dll
LoadedModule[39]=C:\Windows\syswow64\CRYPT32.dll
LoadedModule[40]=C:\Windows\syswow64\MSASN1.dll
LoadedModule[41]=C:\Windows\syswow64\WININET.dll
LoadedModule[42]=C:\Windows\syswow64\Normaliz.dll
LoadedModule[43]=C:\Windows\syswow64\urlmon.dll
LoadedModule[44]=C:\Windows\syswow64\iertutil.dll
LoadedModule[45]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\SQLite3.dll
LoadedModule[46]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\zlib1.dll
LoadedModule[47]=C:\Windows\system32\iphlpapi.dll
LoadedModule[48]=C:\Windows\system32\WINNSI.DLL
LoadedModule[49]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\CoreGraphics.dll
LoadedModule[50]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\QuartzCore.dll
LoadedModule[51]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\CoreVideo.dll
LoadedModule[52]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\libxml2.dll
LoadedModule[53]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\WebKit.dll
LoadedModule[54]=C:\Windows\system32\d3d9.dll
LoadedModule[55]=C:\Windows\system32\d3d8thk.dll
LoadedModule[56]=C:\Windows\system32\dwmapi.dll
LoadedModule[57]=C:\Program Files (x86)\Safari\SafariTheme.dll
LoadedModule[58]=C:\Windows\system32\UxTheme.dll
LoadedModule[59]=C:\Windows\WinSxS\x86microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none421189da2b7fabfc\COMCTL32.dll
LoadedModule[60]=C:\Program Files (x86)\Common Files\microsoft shared\ink\tiptsf.dll
LoadedModule[61]=C:\Windows\system32\profapi.dll
LoadedModule[62]=C:\Windows\system32\dnssd.dll
LoadedModule[63]=C:\Windows\syswow64\CLBCatQ.DLL
LoadedModule[64]=C:\Windows\system32\mswsock.dll
LoadedModule[65]=C:\Windows\System32\wshtcpip.dll
LoadedModule[66]=C:\Windows\system32\WindowsCodecs.dll
LoadedModule[67]=C:\Windows\system32\apphelp.dll
LoadedModule[68]=C:\Windows\system32\EhStorShell.dll
LoadedModule[69]=C:\Windows\syswow64\SETUPAPI.dll
LoadedModule[70]=C:\Windows\syswow64\CFGMGR32.dll
LoadedModule[71]=C:\Windows\syswow64\DEVOBJ.dll
LoadedModule[72]=C:\Windows\system32\PROPSYS.dll
LoadedModule[73]=C:\Windows\system32\ntshrui.dll
LoadedModule[74]=C:\Windows\system32\srvcli.dll
LoadedModule[75]=C:\Windows\system32\cscapi.dll
LoadedModule[76]=C:\Windows\system32\slc.dll
LoadedModule[77]=C:\Program Files\TortoiseCVS\TortoiseShell.dll
LoadedModule[78]=C:\Windows\WinSxS\x86microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7600.16385_none72fc7cbf861225ca\gdiplus.dll
LoadedModule[79]=C:\Windows\syswow64\comdlg32.dll
LoadedModule[80]=C:\Windows\system32\CRYPTSP.dll
LoadedModule[81]=C:\Windows\system32\rsaenh.dll
LoadedModule[82]=C:\Windows\system32\WINSPOOL.DRV
LoadedModule[83]=C:\Windows\system32\aticfx32.dll
LoadedModule[84]=C:\Windows\system32\atiu9pag.dll
LoadedModule[85]=C:\Windows\system32\atiumdag.dll
LoadedModule[86]=C:\Windows\system32\atiumdva.dll
LoadedModule[87]=C:\Windows\system32\mscms.dll
LoadedModule[88]=C:\Windows\system32\USERENV.dll
LoadedModule[89]=C:\Windows\system32\icm32.dll
LoadedModule[90]=C:\Windows\system32\Cryptdll.dll
LoadedModule[91]=C:\Windows\system32\dhcpcsvc6.DLL
LoadedModule[92]=C:\Windows\system32\dhcpcsvc.DLL
LoadedModule[93]=C:\Windows\system32\oleacc.dll
LoadedModule[94]=C:\Windows\system32\RpcRtRemote.dll
LoadedModule[95]=C:\Windows\system32\SXS.DLL
LoadedModule[96]=C:\Windows\system32\explorerframe.dll
LoadedModule[97]=C:\Windows\system32\DUser.dll
LoadedModule[98]=C:\Windows\system32\DUI70.dll
LoadedModule[99]=C:\Windows\system32\MSIMG32.dll
LoadedModule[100]=C:\Program Files (x86)\Safari\PubSubDLL.dll
LoadedModule[101]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\libtidy.dll
LoadedModule[102]=C:\Windows\system32\dnsapi.DLL
LoadedModule[103]=C:\Windows\System32\netprofm.dll
LoadedModule[104]=C:\Windows\System32\nlaapi.dll
LoadedModule[105]=C:\Windows\System32\npmproxy.dll
LoadedModule[106]=C:\Windows\System32\wship6.dll
LoadedModule[107]=C:\Program Files (x86)\Bonjour\mdnsNSP.dll
LoadedModule[108]=C:\Windows\system32\rasadhlp.dll
LoadedModule[109]=C:\Windows\System32\fwpuclnt.dll
LoadedModule[110]=C:\Program Files (x86)\Safari\Search.dll
FriendlyEventName=Nicht mehr funktionsfähig
ConsentKey=APPCRASH
AppName=Safari
AppPath=C:\Program Files (x86)\Safari\Safari.exe
I completely uninstalled Safari, Bonjour and Appla Application support, emptied the waste bin, restarted the system, deactivated the virus scanner, unplugged from the network, reinstalled safari: same result, crashes immediately on start.
Removed the profile folders/files from my user directory: Only result was that previews of the inital sites get loaded, but Safari still immedaitely shows the cascade of error messages.
After iTunes (which after some update is no longer able to detect my iPhone but at least works) Safari is now the second application I can't get to work.
Any suggestions what to try next?
Best,
MaxThe driver seems to be from 2007. I thought I had found a newer one, but the device manager still shows this driver version, not the new one I installed. Have to check again on the AMD web site for a newer one.
Good strategy ... there's been an uptick in recent times of Radeon-related bluescreens. They've been citing that particular module when I've come across them in the wild.
Apple has a document on that one now, for iTunes crashes:
[iTunes for Windows: System restarts, blue screen, or quits unexpectedly when accessing iTunes Store|http://support.apple.com/kb/TS3441]
... but given that the iTunes Store and Safari are both webkit-based, I wouldn't be surprised to see that sort of thing hit Safari too.
Switching attention back to the Safari issue on the Windows 7 64-bit system. Can you check something for me, please? Try right-clicking Safari in there and selecting "Run as administrator". Do you still get the avalanche of launch error messages, or does it launch more normally now?
(Trying to rule out an exotic possibility prior to investigating possibilities relating to AAS again.) -
Every time I start iTunes 11.3 x64, it crashes after the UI appears with a message 'iTunes has stopped working.' Closing the program is my only option. I notice that it is about 60% through "Gathering information about your iTunes library..." for Genius when this happens. I can't use the app at all. I have reinstalled and still get the error. Any ideas?
Hey ve forbryderne,
Thanks for the question. I understand that you are experiencing issues with iTunes for Windows. The following resource may provide a solution:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Thanks,
Matt M. -
Soundtrack crashes on start with error
Whenever I click on soundtrack to start it, it instantly crashes with the following error
Dyld Error Message:
Library not loaded: /Library/Frameworks/ProMetadataSupport.framework/Versions/A/ProMetadataSupport
Referenced from: /Applications/Soundtrack Pro.app/Contents/MacOS/Soundtrack Pro
Reason: image not found
I have reinstalled soundtrack from the DVD and the 2.0.2 update from software update and I STILL get the message. I looked in /Library/Frameworks and there is no ProMetadataSupport.framework
The application has never worked since install and no other applications misbehave.
I am just astounded and a bit confusedJust had the same probem, although Soundtrack Pro worked for me when I first installed it, I haven' been using it so I don't know when or why the problem occurred.
The links were really useful, I hadn't managed to completely uninstall everything without following the process.
However it still didn't solve the issue for me, there seems to be a problem with the installer as some bits get left behind.
So what I did was; on the Logic Studio installer DVD, right click (or control click) on Install Logic Studio then click >show original > Packages> ProAppsMetadataSupport.pkg. This installed the bit that was missing from the library.
It took about 2 mins to do, I don't know if it would have worked had I not uninstalled and reinstalled Soundtrack Pro beforehand.
Now all I have to do is learn how to use it. -
ITunes 11.2.2 keeps crashing after starting itunes match
After starting iTunes match on my macbook pro it starts, looks through all the files, then states it is uploading the informatio to apple. At which point it then freezes with the spinning wheel of color. I have no idea why it won't sync to my itunes match, my PC library is syncing just fine. I have tried reinstalling it to no avail. Any thoughts?
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
For this step, the title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter the name of the crashed application or process. For example, if iTunes crashed, you would enter "iTunes" (without the quotes.)
Each message in the log begins with the date and time when it was entered. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ User Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of crash reports. The name of each report starts with the name of the process, and ends with ".crash". Select the most recent report related to the process in question. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
☞ If you don't see any reports listed, but you know there was a crash, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
☞ Please don’t post other kinds of diagnostic report—they're very long and rarely helpful. -
Photoshop suddenly crashing after Start
Hello together.
I have the following problem:
When i start Photoshop, it instantly crashes after the screen has built up. It then tells me that i will be informed over the error soon- just as it was an unknown error.
I have been working a lot with it on exactly the same pc and didn´t install nothing new (which anyhow should be no problem).
I even uninstalled all my plugins, but it still does not help.
Somebody has any clue about his?
Best regards
FelixThanks for you answer.
I work on Windows 7 with 16Gb Ram, 6core processor (3,1 ghz), plenty of free disk space and a fast graphic card.
Normally when PS crashed i was getting shown a kind of error report. With the newest problem it simply crashes and i get told that the error is unknown and in some time i will get information.
Or is there another place where i can see crash logs?
I must admit i just know how to work with my camera and my postproduction programs, but don´t know so much about computers.
Best regards
Edit: I tryed that thing with unconnecting and reconnecting to the cloud with no result. -
My Script Crashes After Effects - Blitpipe Error
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I have written a script for After Effects that opens a Dialog Window. It works fine the first time, but when I try a second time, it crashes with the following error. There's a lot going on with the script, so I'm not sure which part of the script is crashing After Effects. Does this error message give any indication of what it could be?
One other detail - it doesn't happen with my PC, but it is happening on my Mac.
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